TELUS Optik TV Digital Box User Guide
- May 15, 2024
- Telus
Table of Contents
TV Digital Box
Quick Install Guide
TELUSTV-21T
What’s in the box?
You’ll need:
-
Connect the TV Digital Box to Your TV
-
Connect the TV Digital Box Power Supply
-
Turn On TV and Select Appropriate DMI Input
-
Follow the Steps On Screen
NOTE
If nothing is displayed on screen, ensure the HDMI cable is connected properly and the correct input is selected. -
On Screen Steps Will Include:
| |
---|---|---
Pairing your TELUS remote| Selecting your Wi-Fi Network| Optimizing your Internet connection
| |
Accessing the Play Store and making the most of your experience by signing into your Google account (optional)| Controlling your TV with your TELUS remote|
Nice Work, You’re All Donel! 
Additional Support
For additional installation instructions and troubleshooting, please visit
telus.com/TVSupport or scan the QR code below.
https://www.telus.com/QRtelustv-21t
TV Digital Box: LED Reference Guide
| Off | Deep standby |
|---|
Solid 
| On
Solid 
| Network
standby
Flashing | Wake up or factory reset
Flashing | Software upgrade or unrecoverable error
Flashing (1 blink) | TELUS Remote code reception acknowledged
TV Digital Box: Troubleshooting
- If you have issues connecting the TV Digital Box to your TELUS account, reboot it by unplugging the Power Supply cable from the back of the box and plugging it back in.
- If issues persist, reset the TV Digital Box to factory defaults and try again.
TELUS Remote: Overview
TELUS Remote: LED Reference Guide
| Off | Power off |
|---|---|
| Flashing | Pairing |
| Solid | Google Assistant activated |
| Flashing | Firmware update in progress |
|---|---|
| Flashing Success (2 quick blinks) | Success |
| Flashing Error (6 quick blinks) | Error |
| Flashing (3 auereine) | Low battery |