AO Smith 24485352688 Elegance Water Heater User Manual

User Manual

Pre-instruction Literature

On Receipt
It is our policy to promote the safe delivery of all orders. This product shipment has been thoroughly checked, packed and quality certified before leaving our factory.
Visible Loss or Damage
If any of the goods called for on the bill of lading or express receipt is damaged or the quantity is short, do not accept them until the freight or express delivery agent makes an appropriate notation on your freight bill or receipt.
Concealed Loss or Damage
When a shipment has been delivered to you in apparently good condition, but upon opening the packaging if any loss or damage has taken place while in transit, inform the carrier’s agent / A. O. Smith representative immediately.
About this manual
This manual is a guide to good practice for operating and periodic maintenance of the A. O. Smith Elegance Water Heater. Do not operate the Water Heater before reading the
user manual. Please follow the instructions in this manual to ensure personal safety and the proper operation of this product. Always install, operate, inspect and maintain this product in accordance with all applicable standards. Please store this user manual carefully for any future reference.
Disposal of this Product
(Waste Electrical and Electronic Equipment)
This marking on the product, accessories or User Manual indicates that the product and its electronic accessories (e.g. Remote, batteries and other replaceable electronic accessories) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable re-use of material resources. Household users should contact their local government office, for details of where and how they can take these items for environmentally safe recycling. This product and its
electronic accessories should not be mixed with other commercial wastes for disposal.

General Instructions

Safety
Your safety and the safety of your loved ones are paramount. There are several safety-related messages in this manual, which have been provided during various steps such as the installation, operation, and maintenance of your Elegance Water Heater. These messages point out potential hazards and also educate on how to reduce any potential risks. Please always read and follow all safety messages as provided in this user manual.

| This is the safety alert symbol. This symbol alerts you to potential hazards that can hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING”.
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Indicates an imminently hazardous situation that, if not avoided, will result in death or serious injury.
Indicates a potentially hazardous situation, which if not avoided, could result in death or serious injury.
Indicates a potentially hazardous situation that, if not avoided, may result in minor or moderate injury or property damage.

WARNING
Do not use this Water Heater if any part has been underwater. Immediately contact an Authorised Service Technician to inspect the Water Heater and replace any part of the control system which has been underwater. Failure to follow this instruction can result in property damage, serious injury or death.

IMPORTANT
These instructions have been written as a guide for the proper installation and operation of your Water Heater. A. O. Smith will not accept any liability where these instructions have not been followed. However, for your safety and to avoid damage caused by improper installation, it is recommended that Water Heater must be installed by an Authorised Service Technician. Before proceeding with the installation instructions:

1. Inspect the Water Heater and its component parts for possible damage. Do Not install or attempt to repair any damaged component parts. If you detect any damage in the Water Heater, please contact the dealer where the Water Heater was purchased or call the Customer Care Centre.
2. Verify that the voltage being supplied corresponds to that which is marked on the Water Heater manual.

Specifications

*The maximum set temperature may vary ± 5 °C.

Dimensions

Figure 1

Figure 2

• Not illustrated for clarity purpose.

Safety Precautions

During Installation
Do not install the Water Heater where there is direct sunlight or rain. It has to be installed indoors only.

Do not install the Water Heater where water splashes on the Water Heater.

Installation

Before installing, ensure the tools Adjustable wrench, Teflon tape, Measuring tape, Hammer, Bubble level indicator, and Impact drill tool are available.
Mounting the Water Heater

• It is recommended as per IS302-1 to have 6 inches clearance from the wall.

• Select a place to mount Water Heater vertically with a water connection at the bottom.

• Water Heater must be located within 3 ft. (approx.) from a 230 V electrical outlet with proper grounding.

• Make sure that the wall can withstand at least twice the weight of the Water Heater when completely filled with water.

Installation (contd…)

Use a drill bit with a diameter of 12 mm to drill 2 holes at least 90 mm deep in the wall (Step 3). The two holes should be aligned horizontally. The horizontal distance between 2 holes is 150 mm.

• Insert the Expansion Anchor into the hole (Step 1).
• Insert the Hanging screw over the Expansion Anchor and tighten the Hanging screw by rotating it till it gets fixed steadily (Step 2)

Mount the Water Heater on the Hanging screw through the Wall mount bracket. Tug downwards on the Water Heater to ensure that the Water Heater is fixed steadily.

Connecting Multi-function Safety valve

Wrap the threaded part of the cold water inlet pipe with Teflon tape in a clockwise direction.

Connect the Multi-function Safety valve to cold water inlet pipe and rotate it in a clockwise direction till it gets fixed.

Note: The Multi-function Safety valve may drip during the usage of the heater. As the water is heated, it expands and tries to flow back through the inlet pipe but is prevented by the presence of the non-return valve (an external valve provided before a cold water tap). Hence water may drip from the Multi-function Safety valve. Therefore, Discharge Outlet is provided to discharge water from the Water Heater. To avoid dripping, it is recommended to install a non-return valve at a distance of at least 40 feet away from the inlet of the Water Heater.

CAUTION

• The Multi-function Safety valve should never be removed or blocked by any means to prevent it from dripping or releasing the excess pressure inside the heater. Failure to do so may result in damage to the Water Heater and injuries to the user. This will also make the warranty null and void.
• Discharge Outlet is provided to release the discharge from the Water Heater in case excessive pressure is developed. The contents of the discharge from the ulti-function  Safety valve may be hot and may cause burns to the users and damage nearby objects, therefore it is recommended to take precautions while discharging water from the Water Heater.
• It is recommended to operate the Discharge lever in the Multi-function Safety valve on a regular basis to ensure that there are no blockages and also to remove any lime deposits that would have been formed inside the Water Heater.
• Ensure that the Water Heater is in power OFF condition when the Discharge Lever is being operated. Ensure that the water is filled completely in the Water Heater before switching it ON.
• Ensure that the Multi-function Safety valve is not damaged while tightening.

Connecting to Water Supply

Figure 12 Installation Diagram

*Flexible Hoses to be procured by the customer, not part of standard product.

1. Wrap the Teflon tape around the inlet and outlet connections of the Water Heater to prevent leakage.
2. Make necessary plumbing with reference to the Installation Diagram (Refer to “Installation Diagram”).
3. Connect the cold water pipe to the inlet [Blue Sticker].
4. Connect the hot water pipe to the outlet [Red Sticker].

Note: A. O. Smith recommends Nylon/ Stainless Steel (SS) braided hoses (Flexible Hoses) having a minimum pressure rating of 8 Bar and hoses should be compatible for hot water applications.

CAUTION

• Make sure a suitable Teflon tape is used for all plumbing connections to prevent leakage.
• Use only Nylon/ Stainless Steel (SS) braided hoses (Flexible Hoses) having a minimum pressure rating of 8 Bar and hoses should be compatible for hot water applications.
• Failure to follow this instruction can result in property damage.

Operation

Filling the Water Heater Tank

1. Open a nearby hot water faucet to permit air to escape.
2. Open the cold water inlet valve fully, filling the Water Heater and the piping.
3. Close hot water faucet when water flows.
4. Check all the connections to see if there is any leakage. In case of a leakage, drain the water completely, repair the leaking joint and then refill the Water Heater.

CAUTION

• This Water Heater should not be operated with an insufficient amount of water. Failure to do so may result in damage to the Water Heater and injuries to the user. This will
  also, make the warranty null and void.

• Once the Mounting, Multi-function Safety valve, Plumbing, and Water filling is completed, then only the power supply should be switched ON.

• Do not splash water directly or clean with benzene, pesticides, thinner, alcohol, etc., but use a soft, dry cloth to clean the Water Heater.

Connecting to Electrical Supply

Figure 14

The power cord and plug are connected with this Water Heater. Find a separate socket for power plug and make sure the socket is in firm contact with the plug. Ensure that reliable earthing has been done.

CAUTION

• Connect the Water Heater using independent sockets, do not use any adapters. Use a multimeter to check whether the live line and neutral line are not reversed, to ensure
  complete safety.

• Before installing the Water Heater, confirm that the power of Water Heater matches the electric meter capacity and supply wire.

• The Water Heater should be earthed reliably. It is prohibited to connect the earth wire to a neutral wire or faucet water pipe.

• If the power supply cord is damaged, it must be replaced by the manufacturer or Authorised Service Technician in order to avoid a hazard.

Temperature Setting
Turn the Temperature control knob clockwise for the device to commence heating and change the set temperature [The set temperature increases if the temperature control
knob is turned clockwise]. Temperature can be adjusted from 25°C to a maximum of 75°C.
Modes
There are two types of modes depending on the actual water temperature inside the inner tank of the Water Heater:

Heating mode
When the actual temperature of the water is less than the set temperature, it enters into Heating mode. The Heating indicator lamp glows as shown in “Figure 16”.

Standby mode
After the Water Heater reaches set temperature, it will enter into the Standby mode due to the thermostat cut-off, the Power indicator lamp glows and the Heating indicator lamp switches off as shown in “Figure 17”. Figure 17

When the temperature of the water drops by 5°C from the set temperature due to usage of water, the Water Heater again enters into the Heating mode.
Draining the Water Heater Tank
Whenever the Water Heater is not used for an extended period or if the product is below freezing temperature, you will need to unplug the unit and drain it.

1. Switch OFF the electric supply to the
   Water Heater.

2. Open the hot water faucet until the water runs cool.

3. Close cold water supply.

4. Drain the water by lifting the
   Discharge Lever of the Multi-function Safety valve upwards. (Refer “Figure 18”)

CAUTION
Please turn off the power supply to the Water Heater prior to draining the Water Heater.

DANGER
Hot water is dangerous, especially for young children, aged or disabled. The Water Heater allows you to control the temperature of your hot water. Water temperatures over 52°C can cause severe burns instantly or death from scalds. Do not leave a child or an infirm person in the bath unsupervised.

Troubleshooting

The Water Heater may not operate as desired if used incorrectly or there is a minor cause, even though the product has no-fault. In these cases, check the following issues to solve simple problems without help from the Customer Care Centre. If the problem does not solve after checking the following issues, call Customer Care Centre.

switch.
Thermal Cut-out has tripped or problem in internal wiring error.| Call Customer Care Centre.
Power indicator lamp and Heating indicator lamp glow but no hot water.| Heating Element breakdown or internal wiring error.| Call Customer Care Centre.
Water temperature is too high.| Improper thermostat operation.| Call Customer Care Centre.
Thermal cut-out not operating.| Call Customer Care Centre.
Water heats slowly.| Low voltage at supply mains.| Call Customer Care Centre.
Scale deposition.| Call Customer Care Centre.
Piping connection leaks.| Connection not sealed.| Re-connect piping, using Teflon tape.
Water leakage from product.| Leakage in tank or other parts.| Switch OFF power immediately and call Customer Care Centre.
Water dripping from Multifunction Safety valve during heating.| Non-return valve is installed close to the inlet of the Water Heater.| Install Non-return valve at a distance of at least 40 feet from the inlet of the Water Heater (Refer page 7), if problem still persists call Customer Care Centre.
Problems| Possible Cause(s)| Solution
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Foul smell from hot water.| Presence of organic matter in input water.| Provide treated water at the input.
No usage of hot water for a long time period| If the Water Heater is not used for an extended period of time, drain the water from the Water Heater.

Ensure water is filled back before use of Water Heater.

High electrical conductivity of water due to dissolved solids in input water.| Call Customer Care Centre. Anode options available for highly conductive water.

Note: Call Customer Care No. 1800-103-2468/1860-500-2468.

CAUTION
In order to avoid a hazard due to inadvertent resetting of the Thermal cut- out, this Water Heater must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched ON and OFF by the utility.

A. O. Smith Advantage…

| Longer life in toughest water conditions with Blue Diamond® Glass Lined Tank.
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Long-lasting performance with glass-coated Incoloy heating element.
Easy access temperature control knob for choice of bathing water

25°C – 75°C.

Compact size ergonomically and aesthetically designed water heater.
Double Protection for your family with Thermal cutout and safety valve
Long-lasting Anode Rod with 2X lifespan even in hard water conditions.

Note: A. O. Smith reserves the right to amend or modify the specifications and features at any time, as and when required without any prior notification.

ISO
9001:2015
CERTIFIED
Product colour and image shown may vary from the actual product.
Part No. : 335271-101_A
Date: 07-06-2021

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