AO Smith X2 UV UF Water Purifiers User Manual
- June 5, 2024
- AO Smith
Table of Contents
AO Smith X2 UV UF Water Purifiers
OVER A CENTURY OF INNOVATION
A. O. Smith enjoys a rich history of achievements. A glimpse at our 144-years history reveals numerous engineering and technical achievements.
CHANGING THE LOOK AND THE OUTLOOK OF THE WATER HEATER INDUSTRY
A. O. Smith has established itself as a company that can make a difference. It has brought international quality standards to India’s water heater industry. The company came to India in 2008, with a revolutionary range of water heaters. It has raised customer expectations and shown the industry how to meet them. The company now enters the water purifier industry, an industry poised and ready for change. You can look forward to a lot of excitement ahead.
World’s No. 1 Manufacturer of Water Heaters
General Instructions
Safety
Your safety and the safety of your loved ones is paramount. There are several safety related messages in this manual, which have been provided during various steps such as the installation, operation and maintenance of your X2 Water Purifier. These messages point out potential hazards and also educate on how to reduce any potential risks. Please always read and follow all safety messages as provided in this user manual.
WARNING
- This is the safety alert symbol. This symbol alerts you to potential hazards that can hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING”.
- Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
- Indicates a potentially hazardous situation, which if not avoided, could result in death or serious injury.
- Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury or property damage.
- Do not use this Water Purifier if any part has been under water. Immediately contact a Authorised Service Technician to inspect the Water Purifier and contact A. O. Smith Service personnel to replace any part of the control system which has been under water. Failure to follow this instruction can result in property damage, serious injury or death.
IMPORTANT
These instructions have been written as a guide for the proper installation
and operation of your Water Purifier. A. O. Smith will not accept any
liability where these instructions have not been followed. However, for your
safety and to avoid damage caused by improper installation, it is recommended
that Water Purifier must be
installed by an Authorised Service Technician. Before proceeding with the
installation instructions
- Inspect the Water Purifier and its component parts for possible damage. Do Not install or attempt to repair any damaged component parts. If you detect any damage in the Water Purifier, please contact the dealer where the Water Purifier was purchased or call A. O. Smith Customer Care Centre.
- Verify that the voltage being supplied corresponds to that which is marked on the Water Purifier manual.
Pre-instruction Literature
On Receipt
It is our policy to promote the safe delivery of all orders. This product shipment has been thoroughly checked, packed and quality certified before leaving our factory.
Visible Loss or Damage
If any of the goods called for on the bill of lading or express receipt are damaged or the quantity is short, do not accept them until the freight or express delivery agent makes an appropriate notation on your freight bill or receipt.
Concealed Loss or Damage
When a shipment has been delivered to you in apparently good condition, but upon opening the packaging if any loss or damage has taken place while in transit, inform the carrier’s agent / A. O. Smith representative immediately.
About this manual
- This manual is a guide to good practice for operating and periodic maintenance of the A.O. Smith X2 Water Purifier.
- This does not contain the full servicing procedures necessary for the continued successful operation of this product. The services of A. O. Smith Company Authorised Service
- The technician must be employed periodically on the same.
- Do not operate before reading the manual supplied with this product.
- Please follow the instructions in this manual to ensure personal safety and the proper operation of this product. A. O. Smith assumes no liability for installation or servicing
- performed by any unauthorized personnel. Always install, operate, inspect and maintain this product in accordance with all applicable standards. Please store this user manual carefully for any future reference.
Warranty Card
The courts of competent jurisdiction at Kanakapura, Karnataka shall have exclusive jurisdiction over all matters arising out of any disputes in relation to the product.
Expert Company Service – Power of 1
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Different models have different service delivery levels.
Service level mentioned for particular models are applicable for metros and ‘A-Class cities, e.g. Delhi and NCR, Bengaluru, Hyderabad, Kolkata, Pune, Goa, Cochin, Chennai, Chandigarh and Ahmedabad. -
Service level deliverables are valid up to city municipal limit only.
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Service level may differ in case of public holidays and unavoidable conditions due to natural calamities, and any political and regional regulations.
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Power of 1 valid service is applicable for calls registered at A. O. Smith Call Centre before 4 p.m. only.
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Notwithstanding Anything Else To The Contrary, This Is Customer’s Sole And Exclusive Warranty. All Other Warranties Including A Warranty Of Merchantability Or Fitness For A Particular Purpose Are Expressly Disclaimed. A. O. Smith Shall Not Be Liable For Any Consequential, Incidental, Special, Punitive, Or Other Indirect Damages. Total Liability Arising At Any Time Shall Not Exceed The Purchase Price Paid Whether Based On Contract, Tort, Strict Liability, Or Any Other Legal Theory.
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The warranty is issued at Harohalli, and courts at Kanakapura shall have exclusive jurisdiction over matters covered or flowing from this warranty.
General Terms of Warranty
- The “goods” shall mean the goods described in the purchase agreement.
- “The customer” shall mean the original purchaser under the purchase agreement.
- “The Company” shall mean A. O. Smith India Water Products Private Limited.
- The “Purchase Agreement” shall mean the General Terms and Conditions of Sale agreed upon by the customer and the Company as printed on the Invoice.
- “Invoice” shall mean the invoice issued for the Unit by the Company or Authorised Dealer to the customer describing the goods and indicating, inter alia, the total purchase price thereof, the name of the customer, and the place where the goods are to be installed.
- “User Guide” shall mean the instructions for installation leaflet published by the Company and delivered to the customer.
Post Warranty
- The customer may be offered a yearly Service Contract at the prevailing Company rates and terms.
- In case the customer does not wish to enter the Service Contract, he has an option to call our Customer Care Centre and get A. O. Smith Water Heater unit serviced on an actual basis, i.e. by paying the Labour Cost and Spares needed to attend to that Service or Complaint Call at the prevailing Company rates. Such service will be rendered by the Company in towns or places where the Company has its Authorised Service Providers.
- In case of product repair after warranty by the Authorised Service Provider, all expenses of transporting the goods to and from the Authorised Service Provider shall be borne by the customer directly.
- If during such service, it is necessary for the Company or Authorised Service Provider to replace or repair defective components or parts, the customer shall be required to pay for the same as per the Company’s prevailing price list.