BOSCH Climate 5000 Series Ductless Mini Split Air Conditioner with Heat Pump User Manual

BOSCH Climate 5000 Series Ductless Mini Split Air Conditioner with Heat

Pump

Key to Symbols and Safety Instructions

Key to Symbols
Warnings

Warnings in this document are identifi ed by a warning triangle printed against a grey background. Keywords at the start of a warning indicate the type and seriousness of the ensuing risk if measures to prevent the risk are not taken.

The following keywords are defi ned and can be used in this document

• DANGER indicates a hazardous situation that, if not avoided, will result in death or serious injury.
• WARNING indicates a hazardous situation that, if not avoided, could result in death or serious injury.
• CAUTION indicates a hazardous situation that, if not avoided, could result in minor to moderate injury.
• NOTICE is used to address practices not related to personal injury.

Important information

This symbol indicates important information where there is no risk to people or property.

Safety

Please read safety precautions before installation

Incorrect installation due to ignoring instructions can cause serious damage or injury. For Multi-Zone System, please refer to the Multi-Zone System installation manual.

WARNING: ELECTRICAL HAZARD

• Do not modify the length of the power supply cord or use an extension cord to power the unit.
• Only use the specified power cord. If the power cord is damaged, it must be replaced by the
• manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• Do not share the electrical outlet with other appliances. Improper or insufficient power supply can cause fire or electrical shock.
• Do not operate the air conditioner with wet hands. This may cause electric shock

WARNING: INSTALLATION REQUIREMENTS

• Installation must be performed by a licensed contractor, and per the instructions in the installation manual. Improper installation can cause water leakage, electrical shock, or fire.
• In North America, installation must be performed in accordance with the requirement of NEC (National Electric Code) and CEC (Canadian Electric Code) by licensed and qualified personnel only.
• Only contact an licensed contractor for repair or maintenance of this unit.
• Only use the included accessories, parts, and specified parts for installation. Using non-standard parts can cause water leakage, electrical shock, fire, and can cause the unit to fail.
• Install the unit in a solid location that can support the unit’s weight. If the chosen location cannot support the unit’s weight, or the installation is not done properly, the unit may drop and cause serious injury and/or damage.
• When moving or relocating the air conditioner, consult experienced service technicians for disconnection and re-installation of the unit.
• For units that have an auxiliary electric heater, do not install the unit within 1 meter (3 feet) of any combustible materials.

WARNING: ELECTRICAL HAZARD

• For all electrical work, follow all local and national wiring standards, regulations, and the Installation Manual.
  The power supply to the outdoor unit requires a service disconnect at the unit. Only use a dedicated circuit. Never share a power source connected to this system. Insufficient electrical capacity or defects in electrical work can cause electrical shock or fire.

• For all electrical work, use the specified cables. Connect cables tightly, and clamp them securely to prevent external forces from damaging the terminal. Improper electrical connections can overheat and cause fire, and may also cause shock.

• All wiring must be properly arranged to ensure that the control board cover can close properly. If the control board cover is not closed properly, it can lead to corrosion and cause the connection points on the terminal to heat up, catch fire, or cause electrical shock.

• In certain functional environments, such as kitchens, server rooms, etc., the use of specially designed air-conditioning units is highly recommended.

• If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons such as a licensed electrician in order to avoid a hazard.

• The product must be properly grounded at the time of installation, or electrical shock may occur.

• If connecting power to fixed wiring, an all-pole disconnection device that has at least 3mm clearances in all poles, and has a leakage current that may exceed 10mA, the residual current device(RCD) having a rated residual operating current not exceeding 30mA, and disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.

NOTICE: PROPERTY DAMAGE

• Install condensate drainage piping according to the instructions in this manual. Improper condensate drainage may cause water damage to your home and property.

CAUTION: CONTAINS REFRIGERANT

• This air-conditioning unit contains fluorinated gasses. For specific information on the type of gas and the amount, please refer to the relevant label on the outdoor unit itself.
• Installation, service, maintenance, and repair of this unit must be performed by a certified technician.
• Product removal and recycling must be performed by a certified technician.
• If the system has a leak-detection system installed, it must be checked for leaks at least every 12 months.
• When the unit is checked for leaks, proper record-keeping of all checks is strongly recommended.

WARNING:

• This product can expose you to chemicals including Lead and Lead components, which are known to the State
  of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Unit Specifi cations and Features

Unit Parts

Table 1: Display Information

Achieving Optimal Performance
Optimal performance for the COOL, HEAT, and DRY modes can be achieved in the following temperature ranges. When your air conditioner is used outside of these ranges, certain safety protection features will activate and cause the unit to perform less than optimally.
Optimal performance temperature ranges

COOL mode     HEAT mode     DRY mode

Room Temperature

| 17ºC – 32ºC| 0ºC – 30ºC| 10ºC – 32ºC
63ºF – 90ºF| 32ºF – 86ºF| 50ºF – 90ºF

Outdoor Temperature

| ****

Regular (9K ~ 24K)

| -25ºC – 50ºC| -25ºC – 30ºC| 0ºC – 50ºC
-13ºF – 122ºF| -13ºF – 86ºF| 32ºF – 122ºF
Max Performance| -30ºC – 50ºC| -30ºC – 30ºC| 0ºC – 50ºC
(9K ~ 24K)| -22ºF – 122ºF| -22ºF – 86ºF| 32ºF – 122ºF

LCAC (36K ~ 48K)

| -15ºC – 50ºC| -15ºC – 30ºC| 0ºC – 50ºC
5ºF – 122ºF| 5ºF – 86ºF| 32ºF – 122ºF

Table 2

When the outside temperature is below 0°C (32°F ), we strongly recommend keeping the unit plugged in at all times to ensure smooth ongoing performance. A base pan heater is used in the outdoor unit to prevent ice build-up. Ice may build up if the unit is unplugged.

Energy Saving Tips

• DO NOT expose the unit to excessive temperature levels.
• Keep curtains closed during heating and cooling operation.
• Doors and windows should be kept closed to keep cool or warm air in the room.
• DO NOT place objects near the air inlet and outlet of the unit. This will reduce the efficiency of the unit.
• Set a timer and use the built-in SLEEP/ECONOMY mode if applicable.
• If you don’t plan to use the unit for a long time, remove the batteries from the remote control.
• Clean the air filter every two weeks. A dirty filter can reduce cooling or heating efficiency.
• Adjust louvers properly and avoid direct airflow.

Other Features

• Auto-Restart
  If the unit loses power, it will automatically restart with the prior settings once power has been restored.

• Louver Angle Memory
  When turning on your unit, the louver will automatically resume its former angle.

• Refrigerant Leakage Detection
  The indoor unit will automatically display “EC” when it detects refrigerant leakage.

• Three-Minute Protection Feature
  A protection feature that prevents the air conditioner from being activated for approximately 3 minutes when it restarts immediately after operation.

For a detailed explanation of your unit’s advanced functionality, refer to the Remote Control Manual.

Setting Angle of Air Flow Setting the vertical angle of air flow

While the unit is on, use the SWING /DIRECT button on the remote controller to set the direction (vertical angle) of airflow.

1. Press the SWING /DIRECT button once to activate the louver. Each time you press the button, it will adjust the louver. Press the button until the direction you prefer is reached.
2. To make the louver swing up and down continuously, press and hold the SWING/DIRECT button for 3 seconds. Press it again to stop the automatic function.

Setting the horizontal angle of air flow

CAUTION: PERSONAL INJURY

• Do not put your fingers in or near the blower and suction side of the unit. The high-speed fan inside the unit may cause injury.

Manual Operation (Without Remote)

How to Operate Your Unit Without the Remote Control
In the event that your remote control fails to work, your unit can be operated manually with the MANUAL CONTROL button located on the indoor unit. Note that manual operation is not a long-term solution and that operating the unit with your remote control is strongly recommended.

To operate your unit manually:

1. Press the MANUAL CONTROL button one time to activate the FORCED AUTO mode. In this mode, the unit will keep running with the temperature set point fixed at 75°F (24°C).
   Press the MANUAL CONTROL button again to activate the FORCED COOLING mode. In this mode, the unit will stay in the forced cooling mode for 30 minutes and change to the force auto mode.

2. Press the MANUAL CONTROL button a third time to turn the unit off.

NOTICE:

• The manual button is intended for testing purposes and emergency operations only. Please do not use this function unless the remote is lost and it is absolutely necessary. To restore regular operation, use the remote control to activate the unit.

Display 9k~18k Models

Care and Maintenance

Cleaning Precautions

CAUTION:

• Any maintenance and cleaning of outdoor unit must be performed by qualified service personnel only.
• Any unit repairs must be performed by qualified service personnel only.

CAUTION: ELECTRICAL HAZARD

Always turn off your air conditioner system and disconnect its power supply before cleaning or maintenance.

• Do not use chemicals or chemically treated cloths to clean the unit.
• Do not use benzene, paint thinner, polishing powder, or other solvents to clean the unit. They can cause the plastic surface to crack or deform.
• Do not use water hotter than 40°C (104°F) to clean the front panel. This can cause the panel to deform or become discolored.

Cleaning Your Air Filter

CAUTION: ELECTRICAL HAZARD

• Before changing the filter or cleaning, turn off the unit and disconnect its power supply.
• When removing a filter, do not touch metal parts in the unit. The sharp metal edges can cut you.
• Do not use water to clean the inside of the indoor or outdoor unit. This can destroy insulation and cause electrical shock.
• Do not expose the filter to direct sunlight when drying. This can shrink the filter.

A clogged air conditioner can reduce the cooling efficiency of your unit, and can also be bad for your health. Make sure to clean the filter once every two weeks.

1. Open the decorative grille by pushing the two tabs toward the center simultaneously.
2. Unplug the display panel cable from the control box on the main unit.
3. Unplug the display panel cable from the control box on the main unit.
4. Remove the air filter.
5. Clean dirt from the air filter using a vacuum cleaner or washing with water.
6. If dirt is conspicuous, wash with a neutral detergent in lukewarm water.
7. If hot water (40°C /104°F or more) is used, it may be deformed.
8. Rinse the filter with clean water and allow it to air-dry. DO NOT let the filter dry in direct sunlight.
9. Reinstall the filter.
10. Connect the display panel cable to the main unit.
11. Re-install the decorative grille.

Maintenance – Long Periods of Non-Use

If you plan not to use your air conditioner for an extended period of

time, do the following: Maintenance – Pre-Season Inspection
After long periods of non-use, or before periods of frequent use, do the following: Troubleshooting

CAUTION: SYSTEM MALFUNCTION
If ANY of the following conditions occurs, turn off unit immediately!

• The power cord is damaged or abnormally warm
• You smell a burning odor
• The unit emits loud or abnormal sounds
• A power fuse blows or the circuit breaker frequently trips
• Water or other objects fall into or out of the unit

DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT A QUALIFIED SERVICE PERSON IMMEDIATELY.

Common Issues
The following problems are not a malfunction and in most situations will not require repairs.

Unit does not turn on when pressing ON/OFF button

| The Unit has a 3-minute protection feature that prevents the unit from overloading. The unit cannot be restarted within three minutes of being turned off.
The indoor unit emits white mist| In humid regions, a large temperature difference between the room’s air and the conditioned air can cause white mist.

The unit changes from COOL/HEAT mode to FAN mode

| The unit may change its setting to prevent frost from forming on the unit. Once the temperature increases, the unit will start operating in the previously selected mode again.
The set temperature has been reached, at which point the unit turns off the compressor. The unit will continue operating when the temperature fluctuates again.

The indoor unit makes noises

| A rushing air sound may occur when the louver resets its position.
A squeaking sound may occur after running the unit in HEAT mode due to expansion & contraction of the unit’s plastic parts.

Both the indoor and outdoor units emit white mist

| When the unit restarts in HEAT mode after defrosting, white mist may be emitted due to moisture generated from the defrosting process.

Both the indoor unit and outdoor unit make noises

| Low hissing sound during operation: This is normal and is caused by refrigerant gas flowing through both indoor and outdoor units.
Low hissing sound when the system starts, has just stopped running, or is defrosting: This noise is normal and is caused by the refrigerant gas stopping or changing direction.
Squeaking sound: Normal expansion and contraction of plastic and metal parts caused by temperature changes during operation can cause squeaking noises.
The outdoor unit makes noises| The unit will make different sounds based on its current operating mode.

Dust is emitted from either the indoor or outdoor unit

| The unit may accumulate dust during extended periods of non-use, which will be emitted when the unit is turned on. This can be mitigated by covering the unit during long periods of inactivity.
The fan of the outdoor unit does not operate| During operation, the fan speed is controlled to optimize product operation.

Operation is erratic, unpredictable, or unit is unresponsive

| Interference from cell phone towers and remote boosters may cause the unit to malfunction. In this case, try the following:

„         Disconnect the power, then reconnect.

„        Press ON/OFF button on remote control to restart operation.

The unit emits a bad odor

| The unit may absorb odors from the environment (such as furniture, cooking, cigarettes, etc.) which will be emitted during operations.
The unit’s filters have become moldy and should be cleaned.

Table 3

If a problem persists, contact a local dealer or a qualifi ed service provider. Provide them with a detailed description of the unit malfunction as well as your model number and unit serial number.

Troubleshooting Tips
When trouble occurs, please check the following points before contacting a contractor.

Issue                           Possible Causes Solution

The unit is not working

| Power failure| Wait for the power to be restored
The power switch is off| Turn on the power
The fuse is burned out| Replace the fuse
Remote control batteries are dead| Replace the remote control batteries
The unit’s 3-minute protection has been activated| Wait three minutes after restarting the unit

The unit starts and stops frequently

| There’s too much or too little refrigerant in the system| Check for leaks and recharge the system with refrigerant.
Incompressible gas or moisture has entered the system. System circuit is blocked

The compressor is broken

| Evacuate and recharge the system with refrigerant

Determine which circuit is blocked and replace the malfunctioning piece of equipment

Replace the compressor

The voltage is too high or too low| Install a voltage regulator

Poor cooling performance

| Temperature setting may be higher than the ambient room temperature|

Lower the temperature setting

The heat exchanger on the indoor or outdoor unit is dirty| Clean the affected heat exchanger
The air filter is dirty| Clean filter according to instructions
The air inlet or outlet of either unit is blocked| Turn the unit off, remove the obstruction and turn back on
Doors and windows are open| Make sure that all doors and windows are closed while operating the unit
Excessive heat is generated by sunlight| Close blinds and curtains

Poor heating performance

|

Cold air is entering through doors and windows

|

Make sure that all doors and windows are closed during use

Indicator lamps continue flashing

|

The unit may stop operation or continue to run safely. If the indicator lamps continue to flash or error codes appear, wait for about 10 minutes. The problem may resolve itself. If not, disconnect the power, then connect it again. Turn the unit on. If the problem persists, disconnect the power and contact your nearest customer service center.

Error code appears and begins with the letters as the following in the window display of indoor unit:

E(x), P(x), F(x)

EH(xx), EL(xx), EC(xx)

PH(xx), PL(xx), PC(xx)

Error Codes
9k~18k models

 |  |
---|---|---
5.3.1 9k~18k models|  |  |
 |  |  |
|  |  |
 |  |  |

Number

|

Cause

|

Operation indicator flashes

|  |  |

Timer indicator

|
1| Indoor EEPROM (Electrically Erasable Programmable Read-Only Memory) error| 1|  |  |  | Off|
2| Indoor and outdoor unit communication malfunction| 2|  |  |  | Off|
3| Indoor fan speed malfunction| 4|  |  |  | Off|
4| Indoor room temperature sensor error| 5|  |  |  | Off|
5| Evaporator coil temperature sensor error| 6|  |  |  | Off|
6| Refrigerant leak detection system malfunction| 7|  |  |  | Off|
7| Water level alarm malfunction| 8|  |  |  | Off|
8| Overload protection| 1|  |  |  | On|
9| Outdoor temperature sensor error| 2|  |  |  | On|
10| Outdoor condenser pipe sensor error| 3|  |  |  | On|
11| Discharge air temperature sensor error| 4|  |  |  | On|
12| Outdoor EEPROM (Electrically Erasable Programmable Read-Only Memory) error| 5|  |  |  | On|
13| Outdoor fan speed (DC fan motor only) malfunction| 6|  |  |  | On|
14| Inverter module IPM protection| 1|  |  |  | Flash|
15| High/Low voltage protection| 2|  |  |  | Flash|
16| Compressor top overheating protection| 3|  |  |  | Flash|
17| Outdoor low temperature protection| 4|  |  |  | Flash|
18| Compressor drive error| 5|  |  |  | Flash|
19| Mode conflict| 6|  |  |  | Flash|
20| Compressor low-pressure protection| 7|  |  |  | Flash|
21| Outdoor IGBT sensor error| 8|  |  |  | Flash|
Table 5|  |  |  |  |  |  |

9k~18k models do not have display to show error codes and Operation and Timer Indicator will turn on / off and or flash according to above table to show system malfunction

5.3.2 24k~48k models

 |  |
---|---|---
Number| Display*| Error Information
1| EH 00/EH 0A| Indoor unit EEPROM parameter error
2| EL 01| Indoor / outdoor unit communication error
3| EH 03| The indoor fan speed is operating outside of the normal range(for some models)
4| EH 60| Indoor room temperature sensor T1 is in open circuit or has short circuited
5| EH 61| Evaporator coil temperature sensor T2 is in open circuit or has short circuited
6| EL 0C| Refrigerant Leakage Detection(for some models)
7| EH 0E| Water-level alarm malfunction
8| EC 53| Outdoor room temperature sensor T4 is in open circuit or has short circuited
9| EC 52| Condenser coil temperature sensor T3 is in open circuit or has short circuited
10| EC 54| Compressor discharge temperature sensor TP is in open circuit or has short circuited
11| EC 56| Evaporator coil outlet temperature sensor T2B is in open circuit or has short circuited(for free-match indoor units)
12| EC 51| Outdoor unit EEPROM parameter error
13| EC 07| The outdoor fan speed is operating outside of the normal range(for some models)
14| PC 00| IPM malfunction or IGBT over-strong current protection
15| PC 01| Over voltage or over low voltage protection
16| PC 02| Top temperature protection of compressor or High temperature protection of IPM module
17| PC 04| Inverter compressor drive error
18| PC 03| High pressure protection or low pressure protection (for some models)
19| EC 0d| Outdoor unit malfunction
20| —| Indoor units mode conflict(match with multi outdoor unit)

Table 6

• The error codes are four digits, displayed two at a time on the LED.

Disposal Guidelines

Components
Many parts in the Air Conditioner can be fully recycled in the end of the product life. Contact your city authorities for information about the disposal of recyclable products.
Refrigerant
At the end of the service life of this appliance and prior to it’s environmental disposal, a person qualifi ed to work with refrigerant circuits must recover the refrigerant from within the sealed system.

CAUTION: CONTAINS REFRIGERANT

• Improper disposal of this appliance endangers your health and is bad for the environment. Hazardous substances may leak into the ground water and enter the food chain.
• Disposing of this product correctly will help ensure that the waste undergoes the necessary treatment, recovery and recycling.
• United States and Canada
• Bosch Thermotechnology Corp.
• 65 Grove St.
• Watertown, MA 02472
• Tel: 866-642-3198
• Fax: 603-965-7581
• www.bosch-thermotechnology.us
• BTC 769103304 A / 02.2022
• Bosch Thermotechnology Corp. reserves the right to make changes without notice due to continuing engineering and technological advances.
• Bosch Climate 5000 Series Four Way Cassette Ductless Single Split Air Conditioner / Heat Pump (02.2022)

Documents / Resources

| BOSCH Climate 5000 Series Ductless Mini Split Air Conditioner with Heat Pump [pdf] User Manual
Climate 5000 Series, Ductless Mini Split Air Conditioner with Heat Pump, Ductless Mini Split Air Conditioner, Split Air Conditioner, Air Conditioner with Heat Pump, Air Conditioner, Conditioner
---|---

References

• P65Warnings.ca.gov
• Home | Bosch Home Comfort

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