WILLIAMSAW TL S20 Convey Video Live Captioning and Translation System User Guide
- June 6, 2024
- WILLIAMSAW
Table of Contents
Convey Video
TL S20 Q
QUICK START GUIDE
The Convey Video (TL S20) is a professional, hardware-based live captioning and translation system. Many languages and dialects can be selected for captioning and translations.
General Installation
HDMI and USB devices are accepted. Once your devices are connected and the Convey Video is turned on, the device will need to be selected from the Video Source menu.
Connecting the Video Source and Outputs
IMPORTANT: Power down the Convey Video before connecting or disconnecting any
devices. The Convey Video will automatically detect new devices when it is
started.
HDMI Connectors
To connect HDMI video:
HDMI Input into Convey Video: Using an HDMI video cable, connect the
cable to the HDMI In port on the back panel of the Convey Video.
HDMI Output from Convey Video: Using an HDMI video cable, connect the
cable to the HDMI Out port on the back of the Convey Video to HDMI In on an
HDMI display.
Required Use of Multiple Devices
The output typically cannot be connected to the same device as the input. For
example, laptops do not have an HDMI In port but do have an HDMI Out port.
Displaying the stream or output into the same device as the input will cause
the video to show a video of itself, creating a visual echo. For more details,
see the full manual.
Connecting USB Devices
Connect microphones or other USB devices to any USB port on the Convey Video.
The system supports up to 5 USB 3.0 devices. Connect the USB Mouse to use the
menu system for configuring the device.
Connect a Microphone
Most USB microphones will work with Convey Video, but others may not work. To
connect a standard microphone, use the included USB to XLR cable. Clear audio
must be sent to translation AI in order for the most accurate translations.
Translations will take longer or may be inaccurate if the audio is not loud or
clear enough. Microphone volume can be adjusted via the Mic Volume menu.
Power On
To power on the Convey Video:
- Plug the power cord into the back of the Convey Video and then into any grounded outlet.
- Plug the power cords from any video source(s), display(s), or other devices into any grounded outlet.
- Turn on each of the connected units.
- Press the power button on the front panel of the Convey Video.
NOTE: In order for the Convey Video to properly sync with the video
signals, the sources should be turned on first.
After a moment, a Convey Video splash screen will appear, followed by the
initializing of the ports, and ending with a copyright message. After the
startup process, the default input source will be shown.
If this process is different for you, recheck your installation and power on
again. Call Williams AV for support if it is still unsuccessful.
Network Connection
A network connection to the Convey Video is required to access the translation
AI. An IP address should be automatically assigned, but if it is not use the
network settings menu to configure your connection.
Network Setup
- Activate the menu system by clicking on the bottom middle of the display screen using a mouse. The Main Menu appears. Select the Network option. The Network Menu appears.
- Select Network Setup.
- Enter the required network information. Consult with your IT administrator if you need help with these entries.
- Select Apply Settings to finish the network configuration.
- Exit the menu system.
Billing Setup
You must link your device to a payment method for monthly billing before you
can begin translating anything. To access the billing portal, navigate to
portal.williamsav.com in your browser of choice.
Creating an Account
A login account will need to be created for your organization. This account
can be used to manage multiple Williams AV devices and payment methods.
Logging In
Once an account has been created, you may use the credentials to log in. The
username is the e-mail address linked to the account.
If you have forgotten the account’s password, the password reset process can
be started by clicking the Forgot Your Password link.
Managing Credit Card Information
At least one credit card will need to be on file before any systems can be
added to the portal. This should be your first step after logging into your
account for the first time.
To add a credit card, click the Add a Credit Card button and fill in your
card’s details in the pop-up window. Click Save when you are done.
Adding your Device
To add a product to your account, you must first have at least one credit card
on file. At the top of your dashboard is the Manage My Devices area. To add a
device, click the
Add the Device button at the bottom of this section. A 9-character license key
is required to register your system. This key is available on the outside of
the shipping box, on a card inside the box, and at the top of the quick start
menu on the device. You will need to select a billing tier, based on the
number of hours a month you will use the device for translation. Please see
the billing portal for the most up-to-date information on available billing
tiers. See the full user manual if you have more questions on the billing
process.
Language Selection
Two languages will need to be selected: one for the language the Presenter is
speaking and one for the language that will be translated into. Several
dialects of the same language may be available (such as American English vs
South African English).
Quick Start Menu
A quick start menu is available to adjust some settings of the Convey Video,
including language. This menu is available when starting the device, or by
connecting a mouse to the Convey Video and moving the mouse. Many of these
options are options available in the full menu system. The full menu can be
accessed by clicking on the bottom, centered edge of the screen, or pressing
Print Screen on a keyboard.
Speaker Selection – The speaker’s language is the spoken language that
will need to be translated.
Translator Selection – The translator’s language is the language of the
translation.
Video Source – Used to toggle between multiple video sources, including
HDMI and USB.
Mic Volume – The microphone volume can be adjusted from this screen,
which may be required to get accurate, fast translations.
Starting and Stopping Translation
Once your languages are selected, tap START. The translation (and billing for
translation) will begin, and any audio sent through the audio input will begin
to be translated.
Tap STOP to end the translation. The device is still considered translating
even if the audio is silent. If there is a long pause in the audio being
translated, you may wish to stop translation and resume when it is needed
again. The system can also stop translation after an adjustable amount of time
with silent audio via the Auto-Off feature.
For Additional Information
This manual is a quick start guide for getting your Convey Video up and
running. It covers basic cable connection and setup. Most features and
customization options are not
documented in this manual.
For additional information, feature instructions, warranty information, and
more, please download the full user manual from the Convey Video product page
on Williams AV’s website.
info@williamsav.com /
www.williamsav.com
800-843-3544 / INTL:
+1-952-943-2252
© 2021, Williams AV, LLC MAN 272A
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>