SAMSUNG VR30T80313W-EU Jet Bot Robot Vacuum Cleaner User Manual

: June 15, 2024
: Samsung

Table of Contents

VR30T80313W-EU Jet Bot Robot Vacuum Cleaner
Product Information
Product Usage Instructions
Specifications
FAQ
5 Year Warranty
Terms and Conditions
APPENDIX A – PARTICIPATING RETAILERS
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

VR30T80313W-EU Jet Bot Robot Vacuum Cleaner

SAMSUNG-VR30T80313W-EU-Jet-Bot-Robot-Vacuum-Cleaner-
PRODUCT

Product Information

Specifications
- Product Type: Samsung Digital Appliance
- Warranty Period: 5 Years
- Redemption Process: Online registration at www.samsung.com/uk/fiveyearwarranty
- Registration Deadline: Within 90 days of purchase

Product Usage Instructions

Activation of 5 Year Warranty
- To activate your promotional 5 Year Warranty, please follow these steps:
- Visit the online registration site at www.samsung.com/uk/fiveyearwarranty.
- Register your product’s 5 Year Warranty within 90 days of purchase.
Redemption Process & Details
- To redeem and claim the 5 Year Warranty, please follow these instructions:
Register all details and submissions online using www.samsung.com/uk/fiveyearwarranty.
- If you encounter any issues with the online registration site, contact our Customer Support team. For UK support, call 0333 000 0333. For Republic of Ireland support, call 0818 717 100.
- Please note that telephone calls may be recorded and/or monitored for quality assurance purposes.
- Register the 5 Year Warranty no later than 90 days from the invoice date to ensure its validity.
- Upon registration, you will receive an email confirmation with a related registration code.
- Retain a copy of your receipt, invoice, or lease agreement as proof of purchase.
- The 5 Year Warranty is non-transferable and cannot be offered to a third party.
Statement for Samsung 5 Year Digital Appliances Warranty
- This offer applies to the purchase of a new Samsung laundry, dishwasher, refrigeration, floorcare, or built-in appliance product between 1 November 2023 and 31 August 2024. The product must be listed on the website www.samsung.com/uk/fiveyearwarranty.
- Purchases must be made from participating retailers in the UK or Republic of Ireland. The list of participating retailers can be found on the registration form or in Appendix A.
- Please note that the following retailers are not participating: Electronic Empire, Ebay, Amazon marketplace, Premier AV Centre, Total Digital, Brighthouse, BC Services, Perfect Homes, RLR Distribution, Deals4U, All Your Appliance, In Stock Appliance, or Kasastore.
This promotion is only available to end-user consumers and not for resale or commercial use.
Extent of 5 Year Limited Warranty
- During the Extended Warranty Period, Samsung warrants that the product shall be free from defects in materials and workmanship as stated in the original warranty statement provided with the product.
- If Samsung is unable to repair your product, they may, at their discretion, exchange it with a replacement product or provide a refund.
- When warranty service involves the exchange of a product or part, the replaced item becomes the property of Samsung. The replacement may be a new or repaired item, and it assumes the remaining warranty period of the original product.
- Remote technical support may also be provided for the product(s).

Specifications

Aspect	Details
Warranty Activation Deadline	Within 90 days of purchase
Standard Warranty Period	24 months from the date of invoice
Extended Warranty Period	Additional 3 years, totaling 5 years
Eligible Products	Selected Samsung laundry, dishwasher, refrigeration,

floorcare, and built-in appliances
Participating Retailers| Available in Appendix A and on the registration form
Non-Participating Retailers| Electronic Empire, Ebay, Amazon marketplace, and others as listed
Promoter| Samsung Electronics (UK) Ltd

FAQ

Q: How do I activate the 5 Year Warranty?
A: To activate the 5 Year Warranty, visit www.samsung.com/uk/fiveyearwarranty. and register your product within 90 days of purchase.

Q: What should I do if I encounter issues with the online registration site?

A: If you have any problems using the online registration site, please contact our Customer Support team at 0333 000 0333 (UK) or 0818 717 100 (Republic of Ireland).

Q: Can I transfer the 5 Year Warranty to a third party?

A: No, the 5 Year Warranty is non-transferable and cannot be offered to a third party.

How do I activate my Samsung 5 Year Warranty?

Register your product at Samsung's 5 Year Warranty Registration within 90 days of purchase.

What is covered under the Samsung 5 Year Extended Warranty?

The extended warranty covers callout charges, parts, and labour for an additional 3 years after the standard 24-month warranty period, subject to the terms provided in the original warranty statement.

Can I transfer the Samsung 5 Year Warranty to a new owner?

No, the warranty is non-transferable and exclusive to the original purchaser.

What should I do if I require warranty service?

Contact Samsung Customer Support and provide the product code, serial number, proof of extended warranty activation, a fault description, and any other required information as per the warranty terms.

Are there any retailers not participating in the Samsung 5 Year Warranty promotion?

Yes, a list of non-participating retailers includes Electronic Empire, Ebay, Amazon marketplace, and others as specified in the terms and conditions.

5 Year Warranty

To activate your promotional 5 Year Warranty:

Visit our online registration site at www.samsung.com/uk/fiveyearwarranty. to register your product’s 5 Year Warranty within 90 days of purchase.

Terms and Conditions

STANDARD WARRANTY PERIOD AND EXTENDED WARRANTY PERIOD
- The warranty period starts on the date of invoice as shown on the purchase receipt.
- The standard warranty period ends 24 months later.
- By purchasing your product from a participating retailer and registering the product(s) within 90 days of your purchase (as determined by the invoice date), you will receive an additional 3 years’ extended limited warranty service (callout charges, parts and labour only), which will bring the total period of coverage to 5 years from the date of invoice (the “Extended Warranty Period”).
- All of the terms set out in this Statement of Limited Warranty shall apply to any extended warranty. The method of service and operating conditions will be as described in the original warranty statement provided with the Samsung product.
5 YEAR WARRANTY: REDEMPTION PROCESS & DETAILS
- a. To redeem and claim the 5 Year Warranty, all details and submissions must be registered online using www.samsung.com/uk/fiveyearwarranty.
- b. If you have any problems using the online registration site please contact our Customer Support team. For support in the UK please call 0333 000 0333 and for Republic of Ireland support please call 0818 717 100.
- c. To maintain and improve the quality of our service, we may record and/or monitor telephone calls. Calls to 0330 numbers should be the same as a local call from a landline. Mobiles and other providers’ costs may vary.
- d. The 5 Year Warranty must be registered no later than 90 days from the invoice date or it shall not be valid.
- e. Upon registration you will be sent an email confirmation with notification of registration and a related registration code.
- f. A copy of your receipt, invoice or lease agreement must be retained by you as proof of purchase.
- g. The 5 Year Warranty is not transferable to a third party and no alternative will be offered.
STATEMENT FOR SAMSUNG 5 YEAR DIGITAL APPLIANCES WARRANTY
- a. This offer only applies to the purchase between 1 November 2023 and 31 August 2024 of a new (which may include unused display and clearance products) Samsung laundry, dishwasher, refrigeration, floorcare or built-in appliance product which is listed on the following website: http://www.samsung.com/uk/fiveyearwarranty.
- b. Purchases must be made from a participating retailer in the UK or Republic of Ireland. Participating retailers can be seen on the registration form or in Appendix A.
- c. For the avoidance of doubt, the following retailers are not participating retailers: Electronic Empire, Ebay, Amazon marketplace, Premier AV Centre, Total Digital, Brighthouse, BC Services, Perfect Homes, RLR Distribution, Deals4U, All Your Appliance, In Stock Appliance or Kasastore.
- d. This Promotion is only available to End User consumers and not, for the avoidance of doubt, to any company or organisation who has purchased for the purpose of resale or for commercial use.
EXTENT OF 5 YEAR LIMITED WARRANTY
- a. During the Extended Warranty Period Samsung continues to warrant that the Samsung product shall be free from defects in materials and workmanship in accordance with the original warranty statement provided with the product.
- b. In the event that Samsung is unable to repair your product, Samsung may at, its discretion, either exchange your existing product with a replacement product or provide you with a refund.
- c. When warranty service involves the exchange of a product or part, subject to applicable law, the item replaced becomes the property of Samsung. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product.
- d. Remote technical support may also be provided for the product(s).
CLAIM(S) FOR WARRANTY SERVICE / TECHNICAL SUPPORT
- To obtain a warranty service:
- a. Contact the Samsung Customer Support Team via telephone or online: http://www.samsung.com/uk/info/contactus/.
- UK: 0333 000 0333 (SAMSUNG) /EIRE: 0818 717 100
- b. Provide the product code and serial number.
- c. Provide proof of activated extended warranty, as per the e-mail confirmation sent at the time of online warranty registration(s).
- d. Provide a clear fault description and carry out any diagnostics if advised.
- e. Comply with any reasonable instructions from Samsung or an Authorised Service Centre to allow you to receive the warranty service.
- f. Provide proof of purchase to an engineer to validate.
TRANSFER OF PRODUCT
- If you transfer this product to another user, warranty service may be available to that user during the remainder of the standard 24 month warranty period, but not during the Extended Warranty Period (i.e. the extended warranty is not transferable).
EXCLUSIONS
- a. Samsung makes no representation or guarantee that the Samsung product(s) will operate uninterrupted or error free. During the Extended Warranty Period, Samsung will only provide the warranty in the UK and Ireland. Samsung is not responsible for paying any travel or delivery costs where the product is located outside the UK or Ireland.
- b. Services performed by Samsung in rectifying damage or defect caused as a result of any excluded conditions shall be subject to additional charges for labour, transportation and parts. Warranty Service or Replacement is not available to you if the product you present is:
- Defaced,
- Altered,
- Damaged beyond repair,
- In need of a repair not included in warranty service. (Periodic Maintenance and the repair or replacement of parts due to normal wear and tear);
- Does not match the product model and serial number details as registered for warranty service.
- c. To the maximum extent permitted by law, warranty service does not include repair of failures caused by:
- Modification or attachments
- Accidents or misuse (to include without limitation failure to following instructions in the user manual)
- Unsuitable physical or operating environment
- Third party products – e.g. consumables
- Maintenance by anyone other than Samsung or a Samsung Authorised Service provider
- Operation of a product beyond the limit of its duty cycle
- Products, components, parts, material, software, or interfaces not furnished by Samsung
- d. NEITHER SAMSUNG NOR ITS THIRD PARTY SUPPLIERS OR RESELLERS MAKES ANY OTHER WARRANTY, GUARANTEE, OR CONDITION OF ANY KIND, WHETHER EXPRESS, IMPLIED, LEGAL OR STATUTORY, WITH RESPECT TO THE PRODUCT(S), AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, SAMSUNG SPECIFICALLY DISCLAIMS ANY IMPLIED, LEGAL OR STATUTORY WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR, GENERAL OR NORMAL PURPOSE, SATISFACTORY QUALITY, DURABILITY AND WARRANTIES AGAINST LATENT DEFECTS.
GENERAL TERMS
- a. These terms and conditions are governed by English law and come under the exclusive jurisdiction of the English courts.
- b. By registering your extended warranty you agree to be bound by these terms and conditions.
- c. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claim(s) including, without limitation, to require further verification as to the identity, and other relevant details of an entrant or claimant and/or the verification as to their qualifying purchase.
- d. The Promoter shall not be liable for any interruption to this promotion whether due to force majeure or other factors beyond the Promoter’s control.
- e. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms and conditions of this Promotion.
- f. The Promoter reserves the right to amend the promotion in whole or part without prior notice or compensation.
- g. Promoter: Samsung Electronics (UK) Ltd, Samsung House, Samsung House, 2000 Hillswood Drive, Chertsey, Surrey, KT16 0RS (Warranty applications must not be sent to this address; they will not be registered for the warranty promotion)

APPENDIX A – PARTICIPATING RETAILERS

Participating Retailers

Ltd

Ltd

| Gotch Of Selby Ltd| Owen’s TV & Domestic

Appliances

Anglian Electrics	Gregor Watson	P&S Domestics Ltd
Anthony L Young Ltd	Grey’s Electrical Ltd	Paul Golf Audio Visual
AO	Guernsey Electricity	Pennywise Appliances Ltd
Apollo Appliances	Guernsey Gas Ltd	Percy Lord & Son Ltd
Appliance City	H B H Woolacotts Ltd	Peter Pennington (Worksop)

Ltd

Centre

| Harris Electrical Ltd| PRC HiFi & Video Ltd
Ashton Domestic Appliances Ltd| Harrods| Premier Appliances
Atkinson Group Ltd| Harry Garlick| Purewell
Atlantic Electronics Ltd| Harry Parry Ltd| Q.D.A.
Avensys Ltd| Harvey Norman| Quinns Group
B A Yeomans & Son Ltd| HBH Woolacotts Ltd| R C Snelling Ltd
Basil Knipe Electrics| Hearnebay Domestics| R G B Hifi & Video Ltd
Beacon South West Ltd| Herbert Todd & Son| R L Brooks Ltd
Bells Domestics| HJ & D Webb & Sons Ltd| Radio Music Store LTD
Beric Appliances| Hockridge & Stacey Ltd| Raff Electrical
Beyond Television| Home Appliances Ltd T/A DID Electrical| RDO Reigate
Birkbecks Electrical Ltd| Homemaker (South) Ltd| Redbridge Domestic App
BJ’S (Mid Wales) Ltd| Howards Electricals| Refrigeration North West
Blue Badger Wholesale Ltd| Howden Joinery Limited| Reilly’s of Enniskillen Ltd
Booth Scotland Ltd| Hughes TV And Audio Ltd| Reliant TV
Borsch ltd| Hurrells Electrical Ltd| RGB Ilford
Box Ltd| Hylands Ltd| RGB Loughton
Boylans TV Ltd| J & P Electric| Rileys TV Services Ltd
Brightmore & Sons (Burbage) Ltd| J B Postle & Son Ltd| RL Brooks
Broadway Music & Vision| J D R Thomas| Roberts Radio
Built in Kitchen Appliances| J Jenkins Electrical Ltd| Robson and Cowan
Built-In Appliances Ltd| J. Arthur Electrical LTD| Rodgers Fraserburgh Ltd
Bunny Appliance Warehouse| J.J.Quinn Electrical| Romerils
Burton & Sherwood Ltd| James Stewart & Son Ltd| RSM Domestic Appliances Ltd
Burwoods Domestic Appl. Ltd| JC Campbell Electrics| S & B Trade Services Ltd
Buy it Direct (Appliances Direct)| Jeans Electrical| S & D Ireland Ltd
---|---|---
C F Hall & Co Ltd| Jec Ltd| Samsung IE
C J Hampshire Ltd| Jerry’s Electrical Ltd| Samsung UK
C S Suppliers Ltd| John Calvert (Elec) Ltd| Selfridges
C T Bell (Crowthorne) Ltd| John Gillman & Sons (Elec.) Ltd| Seventy-One Group Ltd
C W Strickland| John Kerry & Sons Ltd| Shop Direct
Capital Appliance Centre Ltd| John Lewis| Sidney Bakewell
Capital Repairs| Johns Electrical Ltd| Smyth Patterson Ltd
Castleford Domestic Appliances Ltd| Johnstons Domestic Appliances| Sonic
CD Electrics & Home Furnishings| Josling TV & Electrical| Sonic Megastore Ltd
Cee-Jay Electronics| Jyotsna Electrical Ltd| Soundstore
Chapman & Son| KDS Appliances Ltd| South Coast Industrices Portland (Combens)
CIH| Kearneys| Southpoint Electrical Ltd
CK Home Appliances Ltd| Keith Smith (Anstey) Ltd| Sparkworld Ltd
Colin M Smith| Kenberne Holdings Ltd| Sperrin Electronics
Colourcare Home Technology Ltd| Kensington Domestic Apps Ltd| Square Deal TV Rentals
Commercial Wholesale Trading Ltd| Kevin Farish Ltd| Staines & Brights Ltd
Connect| Keymex Ltd| Stearn
Consumer Buyers Ltd| Kingsbury Electronics Ltd| Stellison Ltd
Coopers Stores| Kitchen Economy Ltd| Stewart & Young Ltd

Cornwall Appl Services Ltd

| Kitchen Specialists (all UK independent Kitchen retail stores)| ****

Stuart TV

Costco| Kitchener & Thomas Ltd| Stuart Westmoreland

(Holdings) Ltd

Ltd

D J P Domestic Appliances Ltd| Lindsey Relay Co Ltd| The Appliance Store
D&C Electrics t/a Hadwins| Littlewoods| The Wash House Ltd -Admin

Only

DAC Appliances Ltd| London Domestic App| Tisdalls Electrical Ltd
Dacombes & Renaut Ltd| Long Eaton Appliance Co. Ltd| Toplex Ltd
Dalzells| Lunney’s Elec Discount Store| Trade Forward
---|---|---
Dalzells of Markethill| Lunts Domestic Appliances| Transat Home Technologies

Ltd

Ltd

Discount Appliance Centre

Ltd

LTD

Bandon Co-op| Harringtons Hardware| Providers
Beattys Loughrea| Harrys Electrical (Cavan)| Redmond Electrical
Ben Sweeney Gas and

Electrical

Plumbing Cahirciveen

| KING & MOFFATT ELECTRICAL

LIMITED

| TJ O’Mahony
Drinagh Co-Op| Lallys Electrical| Tommie Kelly Electrical
---|---|---
Electro City| M.D.0 SHEA & SONS| Tomo Burke Electrical
Euronics Ireland| Mastercare Dublin| WOODS ELECTRICAL
Fitzgerald Electrical| Michael Gunning Electrical| TOMMY KELLY ELECTRICAL
Fitzgeralds Dingle| Mullallys Electrical| Tomo Burke Electrical
Foy’s Cootehill| N17 Electrical| WOODS ELECTRICAL
Grahams of Monaghan| Nioclas O Conchubair Teo|
Grange Builders Providers| O’Flaherty Electric|
Expert
Archers Expert| Expert Mullingar| Marron Electrical Limited – Expert
Briscoes| Expert Naas| Martin Dolan Expert Electrical

B. McSwiney & Sons – Expert

| ****

Expert Sligo

| McGroartys TV Centre Limited –

Expert

Brennans Electrical Expert| Expert Tullamore| Morris’ DIY Expert
Brogan’s Expert| Finucanes Electrical Expert| O’Leary’s Expert

Cal Flavin Expert

| ****

Flemings Expert

| Peter Murphy Lighting &

Electrical Expert

Cummins Expert| Fletchers of Ballinasloe| Scahills Electrical Expert
Cunniffe Electric Expert| Ganly’s Expert| Sean Hackett Limited – Expert