MONOGRAM ZICP360NHRH 36 Inch Bottom-Freezer Built-In Refrigerators Owner’s Manual

June 6, 2024
MONOGRAM

MONOGRAM ZICP360NHRH 36 Inch Bottom-Freezer Built-In Refrigerators Owner's Manual

MONOGRAM ZICP360NHRH 36 Inch Bottom-Freezer Built-In Refrigerators Owner's
Manual

MONOGRAM.COM

MODEL INFORMATION

MODEL NUMBERS
ZIC360, ZICS360

WRITE DOWN THE MODEL AND SERIAL NUMBERS

These will be on a label in the lower right hand side of the fresh food compartment beneath the climate control drawer.
Use these numbers in any correspondence or service calls concerning your appliance.

Please write these numbers here:
Model Number__
Serial Number__

CONSUMER SUPPORT

MONOGRAM WEBSITE
Have a question or need assistance with your appliance? Try the Monogram website 24 hours a day, any day of the year! You can also shop for more great Monogram products and take advantage of all our on-line support services designed for your convenience. In the US: monogram.com In Canada: monogram.ca

REGISTER YOUR APPLIANCE
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In the US: monogram.com/register In Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx

SCHEDULE SERVICE
Expert Monogram repair service is only one step away from your door. Get on- line and schedule your service at your convenience any day of the year. In the US: monogram.com or call 800.444.1845 during normal business hours In Canada: monogram.ca or call 800.561.3344

REMOTE CONNECTIVITY
For assistance with wireless network connectivity (for models with remote enable), visit our website at monogram.com/connect or call 800.444.1845 in the US only.

PARTS AND ACCESSORIES
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day. In the US: monogram.com /use-and-care/parts or call 800.444.1845 during normal business hours Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. Customers in Canada should consult the nearest MC Commercial service center or visit our website at monogram.ca.

CONTACT US
If you are not satisfied with the service you receive from Monogram, contact us on our website with all the details including your phone number, or write to: In the US: General Manager, Customer Relations | Monogram Appliances, Appliance Park | Louisville, KY 40225 monogram.com/contact or call 800.444.1845

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

MONOGRAM ZICP360NHRH 36 Inch Bottom-Freezer Built-In Refrigerators Owner's
Manual - IMPORTANT SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
INSTALLATION

WARNING FIRE OR EXPLOSION HAZARD

Keep flammable materials and vapours away from refrigerator. Failure to do so can result in fire, explosion, or death.

WARNING Tip Over Hazard.

These appliances are top heavy, especially with any doors open, and must be secured to prevent tipping forward which could result in death or serious injury. Read and follow the entire installation instructions for securing the appliance with the anti-tip system.

CONNECTING ELECTRICITY

WARNING ELECTRICAL SHOCK HAZARD

Plug into a grounded 3-prong outlet
Do not remove the ground prong
Do not use an adapter
Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded.

The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard  Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.

Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet. Do not use an adapter.  electrical supply is required. This provides the best performance and also prevents overloading house wiring wires. Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet. Immediately discontinue use of a damaged supply cord. If the supply cord is damaged, it must be replaced by a

The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate. part from the manufacturer. When moving the refrigerator away from the wall, be careful not to roll over or damage the power cord.

PROPER DISPOSAL OF YOUR OLD REFRIGERATOR

WARNING SUFFOCATION AND ENTRAPMENT HAZARD

Failure to follow these disposal instructions can result in death or serious injury

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators follow the instructions below to help prevent accidents.

Before You Throw Away Your Old Appliance

  • Take off the fresh food and freezer doors.
  • Leave the shelves in place so that children may not easily climb inside.

Refrigerant and Foam Disposal:
Dispose of appliance in accordance with Federal and Local Regulations. Contact your local authorities for the environmentally safe disposal of your appliance.

READ AND SAVE THESE INSTRUCTIONS

CONTROLS

MONOGRAM ZICP360NHRH 36 Inch Bottom-Freezer Built-In Refrigerators Owner's
Manual - CONTROLS

Preset Settings: Allow 24 hours to reach these preset temperatures.

TEMPERATURE CONTROLS

To turn off the cooling system in both the freezer and fresh food compartments, press either (+) pad until both displays show OFF.

To turn the cooling system on, press either (-) pad. The preset temperatures of 0°F and 37°F will appear in the display.

NOTE: Frequent door openings or door left open for periods of time may increase the internal temperature of  The actual temperature will vary from the set temperature based on factors such as door opening, amount of food, defrost cycling and room temperature.

To change the temperature settings, press the (+) or (-) pads to desired temperature set point for fresh food and freezer separately. Allow 24 hours for the refrigerator to reach the temperature you have set.

NOTE: Setting the controls to OFF stops cooling, but does not shut off electrical power to the refrigerator.

DOOR ALARM
To turn the Door Alarm feature on, press DOOR ALARM once. The ACTIVE light will come on. To turn it off, press it again.
On models with a dispenser, the Door Alarm feature is door.

When the DOOR ALARM is active, the alarm will flash and beep if you keep the door open for more than 2 minutes.

DOOR
ALARM

WATER FILTER CARTRIDGE

Water filter cartridge
The water filter cartridge is located behind the top access panel.

When to replace the filter
There is a replacement indicator light for the water filter cartridge on the temperature control panel. This light will turn orange to tell you that you need to replace the filter soon.
The filter cartridge should be replaced when the replacement indicator light turns red or if the flow of water to the dispenser or ice maker decreases.

Removing the filter cartridge
If you are replacing the cartridge, first remove the old one by slowly turning it to the left. Do not pull down on the cartridge. A small amount of water may drip down.

NOTE: To reduce the risk associated with property damage due to water leakage, read and follow instructions before installation and use of this system. Installation and use MUST comply with all state and local plumbing codes.

Installing the filter cartridge

  1. Fill the replacement cartridge with water from the tap to allow for better flow immediately after installation.
  2. Line up the arrow on the cartridge and the cartridge holder. Place the top of the new Cartridge cartridge up inside the holder. Holder Do not push it up into the holder.
  3. Slowly turn it to the right until the filter cartridge stops. DO NOT OVERTIGHTEN. As you turn the cartridge, it will automatically raise itself into position. The cartridge will move about 1/2 turn.
  4. Press and hold the RESET WATER FILTER pad on the temperature control panel for three seconds to clear the red or amber light.

NOTE: A newly installed water filter cartridge may cause water to spurt into the ice maker.

Filter bypass plug
To reduce the risk of water damage due to water leakage, you MUST use the filter bypass plug in the following conditions:
a) If you have a household reverse osmosis water system and / or another form of home water filtration system
b) If a replacement filter is not available
To obtain a free bypass plug, visit monogram.com In Canada, visit monogram.ca The bypass plug is installed in the same way as a filter cartridge.
The icemaker will not operate without the filter or filter bypass plug.

Smart Water

For the maximum benefit of your filtration system, Monogram Appliances recommends the use of GE Applicates-branded filters only. Using GE Appliances- branded filters in Monogram refrigerators provides optimal performance and reliability. GE appliance filters meet rigorous industry NSF standards for safety and quality that are important for use in Monogram refrigerators and there is no assurance that non-GE appliances-branded tilers meet Monogram standards for quality, performance and reliably.
If you have questions, or to order additional filter cartridges, visit our website atmonogram.com or call Monogram Preferred Service, 800.444.1845. In Canada, monogram.ca or call 888.880.3030.

AUTOMATIC ICEMAKER

WARNING Connect to potable water supply only.
A cold water supply is required for automatic icemaker operation. The water pressure must be between 40 and 120 psi (275-827 kilopascals).

CAUTION
To minimize the risk of personal injury, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.

A newly-installed refrigerator may take 12­24 hours to begin making ice.
The icemaker will produce seven cubes per cycle– approximately 15 cycles in a 24-hour period.

If the refrigerator is operated before the water connection is made to the icemaker, set the power switch to O (OFF).
When the refrigerator has been connected to the water supply, set the power switch to I (ON).
Throw away the first full bucket of ice to allow the water line to clear.
Be sure nothing interferes with the sweep of the feeler arm.
When the bin fills to the level of the feeler arm, the icemaker will stop producing ice.
It is normal for several cubes to be joined together.
If ice is not used frequently, old ice cubes will become cloudy, taste stale and shrink.
If ice cubes get stuck in the icemaker, set the power switch to O (OFF) and remove the cubes. Set the power switch to I (ON) to restart the icemaker.
After the icemaker has been turned on again, there will be a delay of about 45 minutes before the icemaker resumes operations.
Occasionally ice cubes may spill out of the bucket.
NOTE: In homes with low water pressure, you may hear the icemaker water valve cycle on several times when making one batch of ice.
NOTE: Icemaker works best between 40 and 120 PSI (275-827 kPa) home water pressure.

SABBATH MODE

Sabbath Mode was designed for use on the Jewish Sabbath and Holidays. The Sabbath Mode feature makes food during the duration of the holiday.
The Sabbath Mode feature can be set to override typical reactions to actions in your appliance. While in the Sabbath Mode, your appliance will still operate normally. However, the appliance will not respond to your actions.
While in the Sabbath Mode, you may notice the fan a result of your actions. The fan will operate at random times. The defrost heater will continue to defrost the defrost heater will not defrost as a result of door openings or any consumer actions.

SABBATH MODE -­ To set Sabbath Mode, press and hold the FREEZER + and – pads at the same time and hold for 5 seconds. The temperature display will show SA for 5 seconds and then the display and lights turn off. The lights and display will be off until Sabbath Mode is turned off. Repeat the process to turn off Sabbath Mode. Sabbath Mode will also automatically exit this feature state after 4 calendar days or 96 hours. Temperature set point will be displayed.
DISPLAYS, ALARMS and LIGHTS– The main temperature control, door alarms and lights will be disabled.
ICEMAKER– The icemaker will continue to operate. The icemaker can be disabled by setting the icemaker power switch to the OFF position (see Accessing the Icemaker). To obtain ice, open the bottom drawer and remove the cubed ice from the ice bin.

STORAGE PANS

SEALED SNACK PANS
The sealed snack pans retain high humidity for the convenient storage of lunch meats and cheese, hors d’oeuvres, spreads and snacks. Make sure the pans are closed completely to maintain the correct humidity level. Excess water that may accumulate on the bottom of the drawers should be emptied and the drawers wiped dry.

These pans must be fully closed before closing the fresh food compartment door.

ADJUSTABLE HUMIDITY PANS
These drawers have individual, adjustable humidity controls that let you control the amount of cold air entering the drawers.
Make sure the drawers are closed completely to maintain the correct humidity level.
Slide the control all the way to the High setting and the drawer provides higher humidity levels recommended for most leafy vegetables.
Slide the control all the way to the Low setting and the drawer provides lower humidity levels recommended for most fruits.

Excess water that may accumulate on the bottom of the drawers should be emptied and the drawers wiped dry.

HIGH HUMIDITY PANS

Storing unwrapped foods in a high humidity environment keeps foods fresh by retaining the natural moisture content of foods such as:

  • Artichokes
  • Asparagus
  • Beets, topped
  • Blueberries
  • Carrots
  • Celery
  • Cherries
  • Corn
  • Cucumbers
  • Currants
  • Greens, leafy
  • Lettuce
  • Parsley
  • Peas, green
  • Radishes
  • Rhubarb
  • Spinach
  • Tomatoes, ripe

As in any refrigerated storage area, it is recommended that foods with strong Odors be stored wrapped–foods such as:

  • Broccoli
  • Brussels sprouts
  • Cabbage
  • Cauliflower
  • Green onions
  • Parsnips
  • Turnips

LOW HUMIDITY PANS

Lower humidity storage should be used for items such as:

  • Apples
  • Apricots
  • Grapes
  • Mushrooms
  • Nectarines
  • Oranges
  • Papayas
  • Peaches
  • Pears
  • Pomegranates
  • Mangoes
  • Raspberries
  • Squash, summer
  • Strawberries
  • Tangerines

SHELVES AND BINS

PAN REMOVAL
To remove a pan, pull it out and lift the front up and out of the wire holder. Lift the back up and out.

To replace a pan, place the back of the pan in the wire holder, making sure the indentations at the back of the pan fit into the back of the wire holder. Then lower the front of the pan into the wire holder. Press firmly on the top of the pan until it snaps into place.

ADJUSTABLE SHELVES
Tempered glass shelves in the fresh food compartment enable you to make efficient shelf arrangements to fit your family’s food storage needs.
To remove shelves: Tilt shelf up at front, then lift it up and out of tracks on rear wall of refrigerator.
To replace shelves: Select desired shelf height. With shelf front raised slightly, engage top lugs in tracks at rear of cabinet. Then lower front of shelf until it locks into position.

CAUTION Handle glass shelves carefully. Glass
shelves and covers may break if exposed to impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.

SHELVES AND BINS

DOOR BINS
Some door bins are adjustable and can be moved up and down to meet your storage needs. NOTE: The deeper door bins must be placed at the bottom of the door only.
To remove any bin: Lift the bin up and slide it toward you.

MONOGRAM ZICP360NHRH 36 Inch Bottom-Freezer Built-In Refrigerators Owner's
Manual - FREEZER DRAWER WITH BASKET

CARE AND CLEANING

CLEANING OUTSIDE
Directions for Cleaning Outside Surfaces, Door Handles, and Trim

MONOGRAM ZICP360NHRH 36 Inch Bottom-Freezer Built-In Refrigerators Owner's
Manual - CLEANING OUTSIDEMonogram.com

NOTE: DO NOT allow stainless steel cleaner to come in contact with any plastic parts such as trim pieces, handle hardware and liners. If unintentional contact of cleaners with plastic parts does occur, clean plastic part with a sponge and mild detergent mixed with warm water.

CLEANING INSIDE
To help prevent Odors. leave an open box of baking soda in the unit.
Turn off power at the circuit breaker or fuse box before cleaning. If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.
Use warm water and baking soda solution– about a tablespoon (15 ml) of baking soda to a quart Thoroughly rinse and wipe dry.
Other parts of the refrigerator–including door gaskets, meat and vegetable drawers, ice storage bin and all plastic parts–can be cleaned the same way. After cleaning the door gaskets, apply a thin layer of petroleum jelly to the door gaskets sealing surface on the hinge side. This helps keep the gaskets from sticking and bending out of shape.
Do not wash any plastic refrigerator parts in the dishwasher.

CAUTION Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.

REFRIGERATOR LIGHTS

There is LED lighting in the fresh food and freezer compartments.
An authorized technician will need to replace the LED lights.

If this assembly needs to be replaced, call Monogram Preferred Service, 800.444.1845. In Canada,

PREPARING FOR VACATION
Set the icemaker power switch to the OFF position and be sure to shut off the water supply to the refrigerator.
For long vacations or absences, remove food from the and clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 litter) of water. Leave the door open.

For shorter vacations, remove perishable foods and leave controls at regular settings. However, if the room temperature is expected to drop below 60°F (16°C), follow the same instructions as for long vacations.

PREPARATION

REFRIGERATOR/FREEZER LOCATION

MONOGRAM ZICP360NHRH 36 Inch Bottom-Freezer Built-In Refrigerators Owner's
Manual - PREPARATION

TROUBLESHOOTING

MONOGRAM ZICP360NHRH 36 Inch Bottom-Freezer Built-In Refrigerators Owner's
Manual - TROUBLESHOOTING MONOGRAM ZICP360NHRH 36 Inch Bottom-Freezer
Built-In Refrigerators Owner's Manual - TROUBLESHOOTING MONOGRAM ZICP360NHRH
36 Inch Bottom-Freezer Built-In Refrigerators Owner's Manual -
TROUBLESHOOTING MONOGRAM ZICP360NHRH 36 Inch Bottom-Freezer Built-In
Refrigerators Owner's Manual - TROUBLESHOOTING MONOGRAM ZICP360NHRH 36
Inch Bottom-Freezer Built-In Refrigerators Owner's Manual -
TROUBLESHOOTING

PERFORMANCE DATA SHEET

Smart Water™ Filtration System– MWF Cartridge

The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53. System tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 for the reduction of substances listed below.

MONOGRAM ZICP360NHRH 36 Inch Bottom-Freezer Built-In Refrigerators Owner's
Manual - PERFORMANCE DATA SHEET

It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised. See Installation Manual for Warranty information.

Note: While the testing was performed under standard laboratory conditions, actual performance may vary. Contaminant reduction testing is conducted every five years by certifying agency to maintain certification. Replacement Cartridge: MWF. For estimated costs of replacement elements please visit our website at geapplianceparts.com.

WARNING
To reduce the risk associated with ingestion of contaminants: · Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before and after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.

NOTICE To reduce the risk associated with property damage due to water leakage:

  • Read and follow use instructions before installation and use of this system.
  • Installation and use MUST comply with all state and local plumbing codes.
  • Do not install if water pressure exceeds 120 psi (8.2 bar). If your water pressure exceeds 80 psi (5.5 bar), you must install a pressure-limiting valve. Contact a plumbing professional if you are uncertain how to check your water pressure.
  • Do not install where water hammer conditions may occur. If water hammer conditions exist you must install a water hammer arrester. Contact a plumbing professional if you are uncertain how to check for this condition.
  • Do not install on hot water supply lines. The maximum operating water temperature of this filter system is 100º F (38º C).
  • Protect filter from freezing. Drain filter when temperatures drop below 33ºF (0.6ºC).
  • The disposable filter cartridge should be replaced every 6 months at the rated capacity, or sooner if a noticeable reduction in flow rate occurs.

Tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 in model GE Appliances MWF for the reduction of the claims specified on the performance data sheet.

MONOGRAM LIMITED WARRANTY

Monogram.com
All warranty service is provided by our Factory Service centres, or an authorized Customer Care® technician. To schedule service online, visit us at monogram.com/contact or call 800.444.1845. In Canada, visit monogram.ca or call 800.561.3344. Servicing your refrigerator may require the use of the onboard data port for diagnostics. This gives a Monogram Factory Service technician the ability to quickly diagnose any issues with your appliance and helps Monogram improve its products by providing Monogram with information on your appliance. If you do not want your appliance data to be sent to Monogram, please advise your technician NOT to submit the data to Monogram at the time of service.

MONOGRAM ZICP360NHRH 36 Inch Bottom-Freezer Built-In Refrigerators Owner's
Manual - MONOGRAM LIMITED WARRANTY

What Monogram will not cover:

  • Service trips to your home to teach you how to use the product.

  • Replacement of house fuses or resetting of circuit breakers.

  • Damage to the product caused by accident, fire, floods or acts of God.

  • Failure of the product if it is used for other than its intended purpose or used commercially.

  • Damage caused after delivery.

  • Improper installation, delivery or maintenance.
    If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, plumbing and other connecting facilities.

  • Replacement of the light bulbs, if included, or water filter cartridge, if included, other than as noted above.

  • Replacement of the water filter cartridge, if included, due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply.

  • Loss of food due to spoilage (in the USA only).

  • Incidental or consequential damage caused by possible defects with this appliance.

  • Product not accessible to provide required service.

  • Damage caused by a non-GE Appliances brand water filter.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home Monogram Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: GE Appliances, a Haier company, Louisville KY,40225
Warrantor in Canada: MC Commercial, Burlington, ON, L7R 5B6

49-1000459 Rev. 3
02-21 GEA
Printed in the United States

References

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