OnePlus Nord N200 5G Smart Phone User Manual

OnePlus Nord N200 5G Smart Phone User Manual

Must know

1. Fingerprint sensor & Power button
2. Receiver Escondido
3. Front Camera
4. Nano SIM Tray
5. Volume buttons
6. Headphone Jack
7. USB Type-C port
8. Microphone
9. Rear Camera
10. Speaker
11. Microphone
12. Flash

Quick Start Guide

Welcome
Welcome to the OnePlus family! We’re thrilled you’ve chosen OnePlus. This guide will help you get the most out of your new device. Read through this quick start guide carefully to ensure safe and proper use of your device.

Get Support
Press and hold the Power Key and Volume Up key together, then follow the prompts to Power off or Reboot your phone.
Learn More
For more information, please download the complete guide on www.onepIus.com/ support/manuals. This manual is for reference only, the actual product shall prevail. The information is subject to change without notice.

Model: DE2117/DE2118

Legal Notice

Declaration

Without prior written permission of OnePlus, reproduction, transfer, distribution or storage of the contents in this document in any form is prohibited. OnePlus operates a policy of ongoing development. Thus, OnePlus reserves the right to make changes or improvements to any of the products described in this document without prior notice. The contents of this document are all provided ”as is”. Except as required by applicable law, no warranties of any kind, either express or implied, are made in relation to the accuracy of this document. To the maximum extent permitted by applicable law, under no circumstances shall OnePlus or any of its licensors be responsible for any loss of data or incur any special, incidental, consequential, or indirect damages caused.

Availability of product supplies, application software, and accessories may vary. For detailed information, please refer to an authorized OnePlus distributor. This device may contain commodities, technology, or software subject to export laws and regulations. Diversion contrary to law is prohibited.

Trademarks and Permissions

ONEPLUS  and are trademarks  or registered trademarks of OnePlus Technology (Sentence., Ltd. A’  r git reserved An/‘roei      trademark of Google Inc. LTE is a trademark of ETSI. The Bluetooth  word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. Other trademarks, product, service and company names mentioned may be the property of their respective owners.

Privacy Policy
Policy” in the Setup Wizard when you turn on your phone for the first time. You can also check our Privacy Policy by following the steps: Settings > About Phone Legal Information > Privacy Policy

Regulatory Information
Regulatory information can be found on your device by accessing through About Phone found in the Settings menu.
Settings —About phone— Regulatory labels

Precautions for using the device
Please read all the safety and health information carefully before using your device to ensure its safe and proper operation.

General Safety Information
Failure to follow these guidelines may cause harm to your device, property, yourself, or others.

• Do not switch on the device where prohibited or when it may cause interference or danger.
• Do not use device at gas stations, service stations, or near fuel or chemicals. Please do not store or carry your mobile phone or accessories near liquid or flammable gas.
• Do not place the phone near magnetic cards or other magnetic objects, since information stored on floppy discs, memory cards and credit cards could be

• Do not place heavy objects on the power cord or attempt to modify any
• Make sure to grasp the charger firmly while unplugging
• Do not pull the power cord as this may lead to damage and cause electric shock or
• Before cleaning the device, unplug the power plug from the
• Unplug the charger from electrical outlets and the device when not in

Driving Safety

• Safety should take priority when you are operating a Be sure to obey related regulations in the area or country in which you drive.
• Do not place your phone or accessories near safety air
• Compass and GPS information are only used for reference
• If you do not wish to disclose your location, be sure not to use applications that can record your

Health Information

• To prevent possible hearing damage, do not listen at high volume levels for long
• Damage to the display or battery could lead to leakage of the If this liquid comes in contact with your eyes, skin or clothes, immediately rinse your eyes (do not rub) or wash skin with water thoroughly and seek medical attention.
• Some people may get dizzy or experience medical problems in response to flashing If you are at risk, please consult your doctor before using this device. If you have the following symptoms: headache, dizziness, convulsion, eyes or muscle cramps, loss of consciousness, or involuntary body movements, please stop using the device immediately and seek medical attention. Avoid using the device for extended periods and keep proper distance from your eyes.

FCC Regulatory Conformance

FCC Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause undesired

NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or changes to this equipment. Such modifications or changes could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving
• Increase the separation between the equipment and
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
• Consult the dealer or an experienced radio/TV technician for

FCC Caution

• Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
• The antenna(s) used for this transmitter must not be collocated or operate in conjunction with any other antenna or
• The country code selection is for non-US model only and is not available for all US Per FCC regulation, all Wi-Fi products marketed in US must be fixed to US operation channels only.

RF Exposure Information (SAR)

• This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the S. Government.
• The SAR limit set by the FCC is 6W/kg. The highest SAR value of this device type complies with this limit.
• Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency
• Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
• While there may be differences between the SAR levels of various devices and at various positions, they all meet the government
• This device has also been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and positions the handset a minimum of 15mm from the Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Position the handset a minimum of 15mm from your body when the device is switched on.
• Choose the belt clips, holsters, or other similar body-worn accessories which do not contain metallic components to support the minimum distance of body- worn Cases with metal parts may change the RF performance of the device, including its compliance with RF exposure guidelines, in a manner that has not been tested or certified, and use such accessories should be avoided.

Hearing Aid Compatibility (HAC) regulations for Mobile phones

• Your phone is compliant with the FCC Hearing Aid Compatibility
• The FCC has adopted HAC rules for digital wireless These rules require certain phone to be tested and rated under the American National Standard Institute (ANSI) C63.19-2011 hearing aid compatibility standards.
• The ANSI standard for hearing aid compatibility contains two types of
• M-Ratings: Rating for less radio frequency interference to enable acoustic coupling with hearing
• T-Ratings: Rating for inductive coupling with hearing aids in tele-coil
• Not all phones have been rated, a phone is considered hearing aid compatible under FCC rules if it is rated M3 or M4 for acoustic coupling and T3 or T4 for inductive These ratings are given on a scale from one to four, where four is the most compatible. Your phone meets the M3/T3 level rating.
• However, hearing aid compatibility ratings don’t guarantee that interference to your hearing aids won’t Results will vary, depending on the level of immunity of your hearing device and the degree of your hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.
• This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.
• Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this For more information about FCC Hearing Aid Compatibility, please go to http://www.fcc.gov/cgb/dro.

(BC)

ISED Regulatory Conformance

ISED Statement:

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

• This device may not cause
• This device must accept any interference, including interference that may cause undesired operation of the
• This device complies with the Canadian ICES-003 Class B specifications.

Restrictions in 5GHz band

The device could automatically discontinue transmission in case of absence of information to transmit, or operational failure. Note that this is not intended to prohibit transmission of control or signalling information or the use of repetitive codes where required by the technology. The device for operation in the band 5150-5250MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

RF Exposure Information (SAR)

The SAR limit set by the ISED is 1.6W/kg. The highest SAR value of this device type complies with this limit.

This device has also been tested and meets the ISED RF exposure guidelines for use with an accessory that contains no metal and positions the handset a minimum of 15mm from the body. Use of other accessories may not ensure compliance with ISED RF exposure guidelines. Position the handset a minimum of 15mm from your body when the device is switched on.

Care and Maintenance
The following suggestions will help you maintain and prolong the life of your device.

• Only qualified and authorized personnel should make repairs to this
• Disabling features such as Bluetooth and Wi-Fi when not in use and dimming the screen can help you save energy and extend battery
• Clean your phone and charger with a soft, clean, dry If the screen comes into contact with liquid or dust, please clean it immediately. Do not use alcohol or irritating chemicals to clean the device.
• Touching the screen with a sharp object may cause the screen to be
• Please do not touch the connection port of the phone, as static electricity may harm components in the
• Ideal operating temperatures are 0° C to 35° C, Ideal storage temperatures are -20° C to +45 °
• Only operate your phone between 35% to 85%
• Do not place the phone on uneven or stable
• Do not hit, press, shake or drop the phone to avoid damage and
• Charger are not Please do not use these devices in the bathroom, areas of high temperature, humidity or dust; please avoid rain.
• When the phone is transmitting data or saving information, do not remove the SIM
• Please keep the phone out of reach of children in order to prevent injuries or property

OnePlus Device Warranty Information
OnePlus devices purchased on oneplus.com or authorized sales channels come with a limited warranty. The duration of this warranty is dependent on the original country or region of purchase and is only redeemable within the original country or region. Unless otherwise specified, this warranty covers the hardware components of the product as originally supplied and does not cover, or partially covers, software, consumable items, or accessories, even if packaged or sold together with the product. The limited warranty only covers functional defects of product caused by workmanship or build materials. For more details, please contact OnePlus Customer Support by visiting oneplus.com/support.

The limited warranty does not cover

1. Defects or damage resulting from accidents, neglect, misuse, or abnormal use; abnormal conditions or improper storage; exposure to liquid, moisture, dampness, sand or dirt; unusual physical, electrical or electromechanical
2. Scratches, dents and cosmetic damage, unless caused by
3. Defects or damage resulting from excessive force or use of metallic objects on the touch
4. Devices that have the serial number or the IMEI number removed, defaced, damaged, altered or made
5. Ordinary wear and
6. Defects or damage resulting from the use of the product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by
7. Any physical feature defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by
8. Defects or damage resulting from external causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical
9. Defects or damage resulting from cellular signal reception or transmission, or viruses and 3rd party software problems introduced into the
10. Free warranty replacements and repairs are only valid in the country or region of Please contact OnePlus Customer Support for more details.

Return Policy (Limited to North America & Europe)
This policy is only applicable to the products purchased from OnePlus official website www.oneplus.com or OnePlus Exclusive Store (if any). For any product not purchased from OnePlus official website or OnePlus Exclusive Store, you may refer to the Return Policy of your original purchase channel.

OnePlus phones and accessories are made to the highest standards and undergo rigorous testing. If you are not satisfied with your OnePlus product for any reason, you may request a return within 15 calendar days of delivery.

Once we approve your return request and receive the product, we will perform standard inspection. And if the product passes the inspection, we will give you a full refund. Any shipping and handling fees incurred in the return process are not covered by the refund.

Return requests made outside of the 15-day period will not be accepted. We may also choose not to accept returns within these circumstances:

1. Defects or damages caused by misuse, neglect, physical damage, tampering, incorrect adjustment, normal wear and tear or incorrect installation after
2. Price fluctuations being the sole reason for
3. Customized customer contracts. In accordance with the U.K. Consumer Rights Act 2015, any goods that are not (1) of satisfactory quality; (2) fit for their given purpose; or (3) as described, may be returned free of charge within 30 days of Please submit a ticket describing the problem with your device. In order to be eligible for a refund, you must contact us within 30 days and describe in details how the goods were defective, damaged, or materially different. We may choose not to accept returns for any of the above mentioned circumstances. In all cases, we will inspect the product and verify the fault. To qualify for a replacement or refund, device must be in “as new” condition and include all original contents of the package. We reserve the right to refuse a refund or exchange if the product returned is deemed to have been damaged.

Please contact OnePlus Customer Support to request a return at oneplus.com/support.

US
OnePlus Customer Support
Support information and assistance go to: www.oneplus.com/support
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