Miele HS19 Cordless Stick Vacuum Cleaner Instruction Manual

Operating instructions
Cordless stick vacuum cleaner

Cordless stick vacuum cleaner
HS19

Warning and Safety instructions

 It is essential to read these instructions.
This vacuum cleaner conforms to current safety requirements. Inappropriate use can lead to personal injury and damage to property.
Please read the operating instructions before using the vacuum cleaner and charging the battery for the first time. They contain important information on the safety, use and maintenance of the vacuum cleaner. This will prevent both personal injury and damage to the appliance.
In accordance with standard IEC 60335-1, Miele expressly and strongly advises that you read and follow the instructions in the “Installation and connection” chapter as well as the safety instructions and warnings. Miele cannot be held liable for injury or damage caused by noncompliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner.

Always disconnect the vacuum cleaner from the power supply when you have finished using it, before changing any accessories, as well as for maintenance work, cleaning and troubleshooting. Use the On/Off switch on the Comfort handle to do this.

Correct application

• This vacuum cleaner is intended for cleaning flooring in domestic households and similar residential environments.
• This vacuum cleaner is not suitable for use on construction sites.
• This vacuum cleaner is not intended for outdoor use.
• This vacuum cleaner can be used for all normal cleaning of carpets, rugs and robust hard flooring.
• This vacuum cleaner is intended for use at altitudes of up to 4000 m above sea level.
• The vacuum cleaner must only be used to vacuum dry floor surfaces. Do not vacuum people or animals. Any other types of use, modifications or alterations are not permitted.
• This vacuum cleaner can only be used by people with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognise the consequences of incorrect operation. The packaging material protects the vacuum cleaner from transport damage. We recommend you keep the packaging for transport purposes.

Safety with children

• Young children must be kept away from the vacuum cleaner unless they are constantly supervised.
• Older children may only use the vacuum cleaner without supervision if they have been shown how to use it in a safe manner.
• Children must be able to understand and recognise the possible dangers caused by incorrect operation.
• Children must not be allowed to clean or maintain the vacuum cleaner unsupervised.
• Please supervise children in the vicinity of the vacuum cleaner and do not let them play with it.
• Danger of suffocation. Packaging, e.g. plastic wrappings, must be kept out of the reach of babies and children. Whilst playing, children could become entangled in packaging or pull it over their head and suffocate.

Technical safety

• The vacuum cleaner operates at 25.2 V.

It is classified as a class III appliance. This appliance is supplied by a safety extra-low voltage (SELV) power source where the voltage is low enough to protect users from the risk of electrical shock. A Class II charger is used for supplying power to charge the vacuum cleaner.

• Compare the connection data on the data plate of the charger (voltage and frequency) with that of the mains electricity supply. This data must match exactly. Without modifications, the charger is suitable for 50 Hz and 60 Hz.
• The mains electrical outlet must be fitted with an appropriate circuit breaker.
• Before using the vacuum cleaner and its accessories, check for any visible signs of damage. Do not use a damaged appliance.
• The Miele Multi Floor XXL Electrobrush and the Miele Electro Compact handheld brush (varies according to the model) are additional motor-driven devices designed specially for this Miele vacuum cleaner. For safety reasons, the vacuum cleaner must not be used with a different Miele Electrobrush/handheld brush or an Electrobrush/handheld brush produced by another manufacturer. Store the vacuum cleaner at an ambient temperature between 0 °C and 45 °C.
• Repairs should only be undertaken by a Miele authorised service technician. Otherwise the warranty will be invalidated.
• Repairs and other work by unqualified persons can cause considerable danger to users.
• Miele can only guarantee the safety of the appliance when genuine Miele replacement parts are used. Faulty components must only be replaced with genuine Miele replacement parts.
• If the vacuum cleaner is to be stored unused for a long period, the battery should be removed.
• The supply terminals must not be short-circuited.

Cleaning

• Do not immerse the vacuum cleaner or any accessories supplied with it in water.
• The Electrobrush/handheld brush (depending on the model), the power unit, the suction tube, the body and the Comfort handle contain electrical wires. The plug connectors must not come into contact with water. The danger of electric shock. They should only be cleaned with a dry cloth.
• Clean the vacuum cleaner and accessories only with a dry or slightly damp cloth when disconnected from the power supply. Exception:
  – Dust container: empty the dust container and remove the pre-filter. Clean the dust container using water and mild washing-up liquid only. Then dry the dust container carefully. Replace the prefilter in the dust container.

Correct use

• Do not use the vacuum cleaner without the dust container, pre-filter, fine dust filter and motor protection filter fitted.
• Do not vacuum up anything which has been burning or is still glowing e.g. cigarettes, ashes or coal, whether glowing or apparently extinguished.
• Do not use the vacuum cleaner to vacuum up any water, liquid or damp dirt. Wait until any freshly cleaned or shampooed rugs or carpets are completely dry before attempting to vacuum.
• Do not use the vacuum cleaner to vacuum toner dust. Toner, such as that used in printers and photocopiers, can conduct electricity.
• Do not vacuum up any inflammable or combustible liquids or gases and do not vacuum in areas where such substances are stored.
• Never touch the Electrobrush/handheld brush (varies according to the model) while it is rotating.
• Do not use the Electrobrush/handheld brush (varies according to the model) at head height.
• Do not vacuum at head height and do not let the suction get anywhere near a person’s head.

Accessories

• Only use genuine accessories with the “ORIGINAL Miele” logo on the packaging. The manufacturer cannot otherwise guarantee the safety of the product.

Safety instructions and warnings for AP01 battery, LG01 charger, LS03 charger cradle (depending on the model)
Safety with children

• People (including children) with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, who are unable to use the LG01 charger/LS03 charger cradle safely may only use this vacuum cleaner if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognise the consequences of incorrect operation.
• Keep the AP01 battery out of the reach of children.
• Children must be kept away from the LG01 charger/LS03 charger cradle unless they are constantly supervised.
• Do not let children play with the chargers.

Technical safety

• The AP01 battery, the LG01 charger and the LS03 charger cradle are designed for use with the Miele HS19 vacuum cleaner. For safety reasons, the vacuum cleaner must not be used with a battery, charger or charger cradle produced by another manufacturer.
• Only the LG01/xx charger or the LS03/xx charger cradle supplied with the vacuum cleaner can be used to charge the AP01 battery. Do not use the LG01/xx charger or LS03/xx charger cradle to charge any other batteries. xx stands for 01, 02, 03, 04, 05, 06, 07 or 08; these numbers identify the version of your LG01 charger and your LS03 charger cradle:
  XX|
  ---|---
  01| AT, BE, BG, CH, CL, CZ, DE, DK, EE, ES, FI, FR, GR, HR, HU, IT, KZ, LT,

LU, LV, NL, NO, PL, PT, RO, RS, RU, SE, SI, SK, TR, UA, ZA

02| AE, GB, HK, 1E, MY, SG
03| CA, MX, US
04| AU, NZ
05| CN
06| KR
07| JP
08| IN

• If you are using a mains plug adapter, make sure that it is approved for continuous operation.
• Reliable and safe operation of this vacuum cleaner can only be assured if the LG01 charger/LS03 charger cradle has been connected to the mains electricity supply.
• Charge the vacuum cleaner at an ambient temperature between 0 °C and 45 °C. During charging, the AP01 battery must be placed in a well ventilated area.
• Stop using the AP01 battery immediately if you notice an unusual smell from it, if liquid is leaking from it, if it is significantly overheating or if it is discoloured or deformed. Dispose of the AP01 battery immediately (see safety notice “Disposing of the AP01 battery” at the end of this chapter as well as “Caring for the environment” ­ “Disposing of old batteries”).
• Batteries will deplete over time. They can then leak corrosive fluids. Avoid contact with the eyes and skin. In the event of contact, rinse thoroughly with water and seek medical advice.
• To deal with leaking batteries, refer to the Safety Data Sheet (contact Miele to request a copy).

Correct use

• Do not drop or throw the AP01 battery. For safety reasons, do not continue to use an AP01 battery which has been damaged.
• Keep the AP01 battery away from naked flames or other heat sources.
• Do not heat the AP01 battery.
• Do not expose the rechargeable battery to direct sunlight. Do not dismantle the AP01 battery.
• Do not cause a short circuit by bridging the contacts of the AP01 battery, either unintentionally or deliberately.
• Do not allow the AP01 battery to come into contact with liquids.
• Disposing of the AP01 battery: remove the AP01 battery from the vacuum cleaner. Insulate the metal contacts with adhesive tape to prevent short circuits. Dispose of the AP01 battery in a municipal recycling facility. Do not dispose of the AP01 battery with your household waste.
• The rechargeable battery must be removed before the appliance is scrapped.

Caring for the environment

Disposal of the packing material
The packaging is designed to protect the appliance from damage during transportation. The packaging materials used are selected from materials that are environmentally friendly for disposal and should be recycled. Recycling the packaging reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites.

Disposing of your old appliance
Before disposing of your old vacuum cleaner, remove the fine dust filter and dispose of it with your household waste. Electronic and electrical appliances contain many valuable materials. They also contain certain materials, compounds and components which were essential for their correct functioning and safety. These could be hazardous to your health and to the environment if disposed of with general waste or if handled incorrectly. Please do not, therefore, dispose of your old vacuum cleaner with your household waste.
Instead, please make use of the officially designated collection and disposal points to dispose of and recycle electrical and electronic appliances in your local community, with your dealer or with Miele. Ensure that it presents no danger to children while being stored for disposal.

Disposing of old batteries

In many cases, electrical and electronic appliances contain batteries which must not be disposed of with household waste after use. You are legally obliged (depending on country) to remove any old batteries which are not securely enclosed by the vacuum cleaner and to take them to a suitable collection point (e.g. retailer) where they can be handed in free of charge. Insulate the metal contacts with adhesive tape to prevent short circuits. Batteries may contain substances that can be hazardous to human health and the environment.

The labelling on the battery will provide further information. The bin symbol with a cross through it means that the batteries must not be disposed of in household waste. A bin with a cross through it which also has one or more chemical symbols on it indicates that the battery contains lead (Pb), cadmium (Cd) and/or mercury (Hg).

Old batteries contain valuable raw materials which can be recycled. Disposing of batteries separately makes them easier to handle and recycle.

Guide to the appliance

1. Comfort handle
2. Release catch for Comfort handle (on the back)
3. Dust container handle
4. Dust container with pre-filter, fine dust filter and motor protection filter
5. power unit with battery connection and connections for Comfort handle, suction tube, Electrobrush and dust container
6. Release catches for battery (on both sides of the battery)
7. Charging socket (at the bottom of the battery)
8. AP01 lithium-ion battery
9. Connector
10. Multi Floor XXL Electrobrush (some models feature BrilliantLight lighting)
11. Removable roller brush
12. Flap
13. Release catch for removing the roller brush
14. Release catches
15. Battery charging state indicator
16. Suction tube
17. On/Off switch with suction power selector

Installation and connection

Assembling the vacuum cleaner

You can assemble the vacuum cleaner in 2 different ways.

• You can place the suction tube either above or below the PowerUnit.

The advantages of placing the PowerUnit at the bottom of the vacuum cleaner are as follows: – secure self-standing function possible (see “Use” ­ “Self- standing function for short pauses in vacuuming”)

• ergonomic (reduced strain on the wrist)
• convenient cleaning of large surfaces The advantages of placing the PowerUnit at the top of the vacuum cleaner are as follows:
  – convenient cleaning underneath furniture
  – PowerUnit can be removed quickly

PowerUnit solo
The PowerUnit can be used on its own without the suction tube and Electrobrush as a quick way of vacuuming up crumbs and lint in specific areas.

Tip: This configuration is particularly suitable when using the three- piece accessory set (see “Using the accessories supplied”).

Connecting the Comfort handle

Depending on how your vacuum cleaner is configured, you can connect the Comfort handle to either the suction tube or the PowerUnit.

• Push the Comfort handle down on to the suction tube connector from above until it audibly clicks into place (left image detail).
• Slide the Comfort handle along the guide line on the dust container handle and down on to the PowerUnit connector from above until it audibly clicks into place (right image detail).
• Switch off the vacuum cleaner using the On/Off switch on the front of the Comfort handle before separating the sections.

Press the release catch and remove the Comfort handle by pulling upwards.

Connecting the PowerUnit and the suction tube

Depending on how your vacuum cleaner is configured, the suction tube is located either above or below the PowerUnit.

• Slide the suction tube along the guide line on the dust container handle and down on to the PowerUnit connector from above until it audibly clicks into place (left image detail).

• Push the PowerUnit connector down on to the suction tube from above until it audibly clicks into place (right image detail).

• Press the release catch to separate the individual sections from each other.

Inserting the battery

• Remove the protective sticker from the battery.

• Push the battery along the guide lines until it audibly clicks into place in the PowerUnit.

• If you want to separate the sections again, press both release catches at the side of the battery to remove the battery.

Connecting the Electrobrush

Depending on how your vacuum cleaner is configured, you can connect either the PowerUnit connector or the suction tube connector to the Electrobrush.

• Insert the connector down into the Electrobrush from above until it audibly clicks into place.

• To separate the individual sections from each other, press the release catch on the Electrobrush and pull the connector out of the Electrobrush.

General battery information

The rechargeable battery is supplied not fully charged.
Charge the battery completely before using it for the first time. Allow approximately 4 hours for this.
It is essential to charge the battery for the first time in the PowerUnit in order to activate maximum power in the battery.
Once the battery is fully charged, the battery charging state indicator switches off after 10 minutes to conserve energy.
You can use the vacuum cleaner for up to 17 minutes if you are using it in its fully assembled state at the maximum power level.
If, however, you are using the PowerUnit on its own and select the lowest power level, you can vacuum for up to 60 minutes.

Keep batteries out of the reach of children.
A swallowed battery can cause injury and even death. Even flat batteries can still be dangerous. If you suspect a child has swallowed a battery, seek medical advice immediately*. Examine devices and make sure the battery compartment is correctly secured, e.g. that the screw or other mechanical fastener is tightened. Do not use if compartment is not secure.

• Australia: Poisons Information Centre, Tel. 13 11 26; NZ: National Poisons Centre, Tel. 0800 764 766

Charging the battery (without wall mounting)

You can store the vacuum cleaner upright and charge the battery directly.

• Connect the PowerUnit to the Electrobrush to provide a secure base for the vacuum cleaner.
• Swing the vacuum cleaner forwards until the Electrobrush connector audibly clicks into place.
• Plug the supplied charging cable into the charging socket on the bottom of the battery.
• Plug the charger into a power socket. The charging process will start.
  You can read more about this in “Battery charging state indicator”.

Charging the battery (with wall mounting)

There are 2 ways to store and charge the vacuum cleaner in the supplied wall bracket.
You will need a suitable location near a free power socket for mounting the appliance on the wall.

Wall mounting

The supplied wall bracket has a mounting plate with a bag of screws attached to the back. Attach the mounting plate to the point on the wall where you want the wall mounting to be.

• Remove the bag of screws.

• Press the release catch at the bottom of the wall bracket.

• Remove the mounting plate from the wall bracket by sliding it downwards. 19

Attaching the mounting plate

2 plugs and 2 T20 TORX screws are supplied for attaching the mounting plate to the wall. You will also need a battery-operated screwdriver or a drill (with a drilling diameter of 6 mm).
Depending on how your vacuum cleaner is configured, select a distance of 45 cm or 98 cm between the bottom edge of the mounting plate and the floor.
Be careful not to damage any cables laid in the wall.

• Attach the mounting plate to the wall.

Attaching the charging cable to the wall bracket

• A cable compartment is located on the underside of the wall bracket.

• Press both release catches on the underside of the wall bracket and remove the cable compartment cover.

• Insert the supplied charging cable into the opening from above.

• Lay the charging cable in its guide.

• Refit the cover and close the cable compartment.

• Then turn over the wall bracket.

Connecting the accessories holder (if required)

An accessories holder is supplied for storing the three-piece accessory set (see “Using the accessories supplied”).

• Push the accessories holder on to the wall bracket as far as it will go.

Connecting the wall bracket

• Slide the wall bracket down into the mounting plate from above until it audibly clicks into place.

• Slide the PowerUnit of the fully assembled vacuum cleaner, with the battery inserted, down into the wall bracket from above.

• Plug the charger into the power socket.
  The charging process will start.

Battery charging state indicator (while charging)

The battery charging state is displayed on the PowerUnit.

Once the battery is fully charged, the battery charging state indicator switches off after 10 minutes to conserve energy.
If the battery has not been used for a long time and has run down, it will go into a safe mode. As a result, the battery charging state indicator will only respond after approximately 30­ 60 minutes when charging in the PowerUnit.

Battery charging state indicator (while in use)

The battery charging state is displayed on the PowerUnit.

Using the accessories supplied

1. Upholstery nozzle
   Accessory for cleaning upholstery, mattresses and cushions.

2. Crevice nozzle
   Accessory for cleaning in folds, crevices or corners.

3. Dusting brush
   Accessory for vacuuming skirting boards, carved furniture or ornaments.
   The head can be swivelled to adjust the angle.

4. Accessories holder
   For storing the three-piece accessory set.

Symbols on the holder show where to attach the different accessories. You can fit the accessories holder to the wall bracket (see “Installation and connection” – “Connecting the accessories holder”).

Electrobrush Multi Floor XXL (SEB 430 or SEB 435)

Follow the flooring manufacturer’s cleaning and care instructions.

The Electrobrush can be used for all normal cleaning of carpets, rugs and hard flooring which is not susceptible to scratching.
Tip: The suction tube is not a convenient option for cleaning carpeted stairs.
Miele offers a range of suitable accessories for many special applications (see “Optional accessories”).

Electro Compact handheld brush (SEB 23)

(depending on model)
Follow the flooring manufacturer’s cleaning and care instructions.

The handheld brush is particularly suitable for intensive cleaning of upholstery and car seats.
Tip: The suction tube is not a convenient option for cleaning upholstery or car seats.

Additional AP01 battery and LS03 charger cradle

(depending on model)
Using the additional battery doubles the amount of time the vacuum cleaner can be used for.
Before charging for the first time, please note the information in “Installation and connection” – “General battery information”.

• After the battery has been fully charged once in the PowerUnit, the charger cradle can be used to charge it. Push the battery into the charger cradle until it audibly clicks into place.
• Insert the plug into a power socket.
  The charging process will start. The battery charging state indicator flashes on the left. You can find out more about the battery charging state indicator in “Installation and connection” ­ “Battery charging state indicator”.
  If you place the run-down battery in the charger cradle straight after use, it will only start charging once the battery has cooled down. The cooling process can take up to 60 minutes. The battery charging state indicator on the charger cradle will not respond during this time.

Use

Switching on and off

• Pull the charger out of the charging socket on the battery if you have charged the battery directly.

• If you have charged the battery in the wall bracket, take the vacuum cleaner out of the wall bracket.

• Press the On/Off switch on the Comfort handle (1).

Regulating the suction power

The suction power can be regulated to suit the type of flooring being cleaned. Reducing the suction power reduces the amount of effort required to manoeuvre the Electrobrush.

There are 3 power levels to choose from on the Comfort handle:

1. Lowest power level for light soiling
2. Medium power level for normal soiling
   Max. Highest power level for heavy soiling

The floor covering detection function is activated in the medium and highest power levels.
The Electrobrush power output is automatically set to the optimum level based on the type of flooring – this can lead to a change in the operating noise.

Illuminating the work area

(depending on model)
The Electrobrush on your vacuum cleaner is equipped with BrilliantLight to illuminate the work area.

Self-standing function for short pauses in vacuuming

(For safety reasons, this function can only be used when the PowerUnit is fitted at the bottom of the vacuum cleaner)
If you are vacuuming with the PowerUnit fitted at the bottom of the vacuum cleaner, you can easily interrupt operation while the appliance is switched on.

• Swing the vacuum cleaner forwards until the Electrobrush connector audibly clicks into place.

The vacuum cleaner stays securely upright, the Electrobrush switches itself off and the battery is conserved. If you then unlock the connector on the Electrobrush, the Electrobrush will switch on again.

Maintenance

Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush.
Switch the vacuum cleaner off before doing any maintenance work. Use the On/Off switch on the Comfort handle to do this.
We recommend using only genuine Miele accessories bearing the “ORIGINAL Miele” logo on the packaging. Only these will guarantee the optimum performance of your vacuum cleaner and the best possible cleaning results.
Please note that faults and damage caused by use of accessories which do not bear the “ORIGINAL Miele” logo on the packaging are not covered by the vacuum cleaner warranty.

Purchasing accessories
Original Miele accessories are available from the Miele Webshop, Miele and your Miele supplier.
Original Miele accessories are identified by the “ORIGINAL Miele” logo on the packaging.

Emptying the dust container

Empty the dust container before the dust has reached the max marking on the dust container.

• Turn the lid of the dust container in the direction of the arrow as far as the first stop.

• Lift the dust container upwards to remove it.
  The contents of the container can be disposed of with normal domestic waste, providing they consist of general household dust only.

• Hold the dust container close to the bin to prevent dust from billowing out.

• Turn the lid of the dust container in the direction of the arrow as far as the next stop.
  The cover at the bottom of the dust container will open and the dust will fall out.

• Turn the lid of the dust container back to its original position.

• Close the cover making sure it clicks into place.

• Slide the dust container handle along the guide line and down on to the PowerUnit connector from above until it audibly clicks into place.

Cleaning the fine dust filter

The fine dust filter is located in the dust container.
Clean the fine dust filter at least once a month.

• Remove the dust container.

• Lift the fine dust filter upwards to remove it.
  Risk of damage caused by incorrect cleaning.
  The fine dust filter can become damaged and be less effective as a result.
  Do not clean the inside of the fine dust filter. Do not use pointed or sharp- edged objects to clean the filter. Do not brush the fine dust filter.

• Hold the fine dust filter over a bin.

• Carefully knock the rubberised lower edge of the fine dust filter.

• Turn the fine dust filter slightly while you do this to free the dirt from all of the crevices.

• Once it is clean, replace the fine dust filter in its position in the dust container.

• Replace the dust container on the PowerUnit connector.

Cleaning the pre-filter

The pre-filter is located in the dust container. Clean the pre-filter when required.

• Remove the dust container.

• Remove the fine dust filter.

• Empty the dust container over a bin and lift the pre-filter upwards to remove it.

• Unlock the motor protection filter by turning it anti-clockwise and lift it upwards to remove it.
  Replace the pre-filter in the dust container.
  Risk of damage caused by incorrect cleaning. The pre-filter can become damaged and be less effective as a result. Do not use pointed or sharp-edged objects to clean the filter.

• Carefully knock the dust out of the pre-filter over a bin.
  Tip: Use a tool like a fine cleaning brush to clean the inside of the pre-filter thoroughly. You do not need to clean the motor protection filter. It can be removed so that the inside of the pre-filter is easier to reach.

• After cleaning the pre-filter, place the motor protection filter back into the pre-filter securely, making sure it is properly positioned.

• Lock the motor protection filter by turning it clockwise as far as it will go.

• Replace the pre-filter in the dust container.

• To do this, line up the guide lines on the two sections and turn the dust container lid back to its original position.

• Close the cover at the bottom of the dust container, making sure it clicks into place.

• Replace the fine dust filter.

• Replace the dust container on the PowerUnit connector.

Cleaning the dust container

Clean the dust container as required.

• Remove the dust container.
• Empty the dust container over a bin and lift the pre-filter upwards to remove it.
• Clean the dust container using water and mild washing-up liquid.
• Dry the dust container thoroughly.
• Replace the pre-filter in the dust container.
• Replace the dust container on the PowerUnit connector.

Cleaning the Electrobrush/handheld brush

(The availability of the handheld brush depends on the model)

• Separate the Electrobrush/handheld brush from the vacuum cleaner connector.

Removing threads and hairs

• Place the Electrobrush/handheld brush upside down on a level, clean surface.

• Cut any threads or hairs that have wound themselves around the roller brush with a pair of scissors. To guide the scissors, move along the guide track on the roller brush.
  Then run the vacuum cleaner to vacuum up the cut threads and hairs.

Removing the roller brush

(Not possible with the handheld brush)
You can take the roller brush out of the Electrobrush in order to remove stubborn soiling and clean the inside of the Electrobrush.

• Unlock the cover on the side of the Electrobrush so that the symbol becomes visible.
• Lift the cover up as far as it will go.
• Remove the roller brush.
• Remove the roller brush handle if you identify heavy soiling there.
• Clean the roller brush and the roller brush handle, and remove any stubborn soiling inside the Electrobrush.
• Reassemble the Electrobrush in reverse order.

Replacing the rechargeable battery

An original Miele AP01 lithium-ion rechargeable battery (HX LA) is required.
Follow the instructions regarding the handling and disposal of rechargeable batteries found in the following sections: “Warning and safety”, “Caring for the environment” and “Installation and connection” (“General battery information”).

Problem solving guide

With the help of the following guide, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be remedied without contacting Miele. This will save you time and money because you won’t need a service call.
Please note that a call-out charge will be applied to unnecessary service visits where the problem could have been rectified as described in these operating instructions.
Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush.
Switch the vacuum cleaner off before dealing with any problems. Use the On/ Off switch on the Comfort handle to do this.

■ Empty and clean the dust container.
The Electrobrush is dirty/blocked.
■ Clean the roller brush and the inside of the Electro­brush (see “Maintenance” – “Cleaning the Electro­brush”).
Cleaning performance is reduced.| The fine dust filter is dirty.
■ Clean the fine dust filter (see “Maintenance” -“Cleaning the fine dust filter”).
The pre-filter is dirty.
■ Clean the pre-filter (see “Maintenance” – “Cleaning the pre-filter”).
The Electrobrush switches itself off.| The Electrobrush is overloaded – this can happen on surfaces like deep-pile carpet.
■ Switch the vacuum cleaner off and switch it on again at a reduced suction power level. Use the On/Off switch on the Comfort handle to do this.
The operating noise is changing during vacu- uming.| The floor covering detection function is activated in the medium and highest power levels. The Electro­brush power output is automatically set to the op­timum level based on the type of flooring.
■ The noise is not unusual – the vacuum cleaner is functioning normally.
The vacuum cleaner does not start when it is switched on.| There is no battery inserted or the battery is inserted incorrectly.
■ Insert the battery or check how the battery is posi­tioned (see “Installation and connection” – “Insert­ing the battery”).
The rechargeable battery is not sufficiently charged.
■ Charge the battery exactly as described in these operating instructions (see “Installation and connection” – “Charging the battery”).
An original Miele battery has not been inserted.
■ Insert an original Miele AP01 lithium-ion re­chargeable battery (HX LA).
The charger is still plugged in.
■ Pull the plug out of the charging socket on the bat­tery.

Error messages

Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush. Switch the vacuum cleaner off before dealing with any problems. Use the On/ Off switch on the Comfort handle to do this.

Error messages are displayed with a quick flashing light on the battery charging state indicator on the PowerUnit.

■ Remove the battery, wait for 10 seconds, reinsert it and charge it.
Bottom and middle lights flash quickly| “Battery overheating” error
■ Wait for approximately 30 minutes before switch­ing the vacuum cleaner back on again.
Middle and top lights flash quickly| “Battery not recognised” error
■ Insert an original Miele AP01 lithium-ion re­chargeable battery (HX LA).
Top light flashes quickly| “Comfort handle not recognised” error
■ Remove the Comfort handle and reconnect it (see “Installation and connection” — “Connecting the Comfort handle”).
■ Remove the battery, wait for 10 seconds and rein­sert it.

Cleaning and care

Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush.
Switch the vacuum cleaner off before cleaning it. Use the On/Off switch on the Comfort handle to do this.

Vacuum cleaner and accessories

Risk of electric shock from mains voltage.
If moisture gets into the charger, there is a risk of electric shock.
Do not let the charger get wet.
Follow the special cleaning instructions for the dust container in the “Maintenance” section.
The vacuum cleaner and all plastic accessories can be cleaned with a proprietary cleaner suitable for plastic.
Damage due to unsuitable cleaning agents.
All surfaces are susceptible to scratching. Contact with unsuitable cleaning agents can alter or discolour the external surfaces.
Do not use abrasive cleaning agents, glass cleaning agents, all-purpose cleaners or oil-based conditioning agents.

Service

Contact in case of malfunction

In the event of any faults which you cannot remedy yourself, please contact Miele.
Contact information for Miele can be found at the end of this document.
Please note that telephone calls may be monitored and recorded for training purposes and that a call-out charge will be applied to service visits where the problem could have been resolved as described in this booklet.

Warranty

The manufacturer’s warranty for this appliance is 2 years.
For more information about country specific warranty terms and conditions, please contact Miele.

Optional accessories

Follow the flooring manufacturer’s cleaning and care instructions.
We recommend using only genuine Miele accessories bearing the “ORIGINAL Miele” logo on the packaging. Only these will guarantee the optimum performance of your vacuum cleaner and the best possible cleaning results. Please note that faults and damage caused by use of accessories which do not bear the “ORIGINAL Miele” logo on the packaging are not covered by the vacuum cleaner warranty.

Purchasing accessories

Original Miele accessories are available from the Miele webshop, the Miele Customer Service Department and from your Miele dealer.
Original Miele accessories are identified by the “ORIGINAL Miele” logo on the packaging.

Certain models are supplied as standard with one or more of the following accessories.

SEB 23 Electro Compact handheld brush (HX SEB)
For intensive cleaning of upholstery and car seats.

Radiator brush (SHB 30)
For dusting radiators, narrow shelves and crevices.

Mattress nozzle (SMD 10)
For vacuuming upholstery, mattresses, cushions, curtains, covers etc.

Crevice nozzle, 300 mm (SFD 10)
Extra long crevice nozzle for cleaning in folds, crevices and corners.

Crevice nozzle, 560 mm (SFD 20)
Flexible crevice nozzle for vacuuming hard to reach places.

Additional AP01 battery (HX LA)
For doubling the amount of time the vacuum cleaner can be used for.

LS03 charger cradle (HX LS)
For charging the additional battery independently of the appliance, i.e. while the appliance is in use.

Electrical connection

All work should be carried out by a suitably qualified and competent person in strict accordance with national and local safety regulations. The voltage and rated load are given on the data plate located underneath the vacuum cleaner. Please ensure that these match the household mains supply. The charger is supplied with a cable and moulded plug ready for connection to a 230V/50Hz AC single phase supply.

Test Marks: Electrical safety RCM Mark
Electrically suppressed according to CISPR 14.1

Miele Australia Pty. Ltd.
ACN 005 635 398
ABN 96 005 635 398
Miele Experience Centre and Head Office Melbourne:
1 Gilbert Park Drive
Knoxfield, VIC 3180
Miele Experience Centre South Melbourne:
206-210 Coventry Street
South Melbourne, VIC 3205
Miele Experience Centre and Office Sydney:
3 Skyline Place
Frenchs Forest, NSW 2086
Miele Experience Centre and Office Brisbane:
Tenancy 4C, 63 Skyring Terrace
Newstead, QLD 4006
Miele Experience Centre Gold Coast:
131 Ferry Road
Southport, QLD 4215| Miele Experience Centre and Office Adelaide:
83-85 Sir Donald Bradman Drive
Hilton, SA 5033
Miele Experience Centre and Office Perth:
205-207 Stirling Highway
Claremont, WA 6010
1300 464 353 (1300 4 MIELE)
www.miele.com.au Miele New Zealand Limited
IRD 98 463 631
Miele Experience Centre and Head Office Auckland:
8 College Hill
Freemans Bay, Auckland 1011
Miele Experience Centre Wellington:
183 Featherston Street
Wellington 6011
0800 464 353 (0800 4 MIELE)
www.miele.co.nz
---|---

Miele Global Headquarters Germany
Miele & Cie. KG
Carl-Miele-Straße 29
33332 Gütersloh
Federal Republic of Germany

References

• Bem-vindo à Miele: Immer besser
• Willkommen bei Miele - Immer besser
• Welcome to Miele Australia - Immer Besser
• Home
• Welcome to Miele Australia - Immer Besser
• Willkommen bei Miele - Immer besser
• Miele Shop | Elettrodomestici smart, da incasso e libero

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>