Rinnai Touch App Owner’s Manual
- June 6, 2024
- Rinnai
Table of Contents
Rinnai Touch App Owner’s Manual
Connecting and Navigating the App
CONFIGURATION
1. Registering a Touch Wi-Fi Module
Refer to the Installation & Configuration steps from the Installation &
Configuration manual included with your Touch Wi-Fi kit. This Operation Manual
is also available for download from the Rinnai website:
www.rinnai.com.au
2. Registering Additional Touch Wi-Fi Modules
3. Touch Wi-Fi Module Selection
4. Deregistering a Touch Wi-Fi Module
CLIMATE SYSTEM CONTROL
Sample Screens
NOTE: Depending on your system configuration, there may be some display
limitations on your smart device.
See FAQ’s.
Power Outage
If mains power is lost and reapplied to the climate system, the system will
restart and remain in the OFF state.
If power is lost to the Wi-Fi Module or the App loses connection the system
will remain in the state of operation
engaged prior to the loss of power.
SYSTEM SECURITY
Cloud access to your Touch Wi-Fi Module can be revoked which may be necessary
to remove access to all users
to prevent incidental changes to the system.
The option of revoking remote Cloud access to all devices registered with the
Touch Wi-Fi Module can be done
only while connected to the Touch Wi-Fi Module through the local Wi-Fi network
using the procedure defined below.
CHANGING Wi-Fi ROUTER
Touch Wi-Fi Module Not Safely Accessible
The Touch Wi-Fi Module will alternate between its normal and configuration
modes of operation when it cannot
connect to the Wi-Fi Router it has been assigned to connect to – As this
happens the Touch Wi-Fi Module will report an error code to the Master
Networker Controller to indicate its operating mode.
Look for Error Code 53 at your Master Networker Controller, which access is
dependent on the type of controller
installed:
-
For an N-C7 Touch type controller, look for the icon being displayed and upon pressing it the following
message: “Networker fault detected – Code#53”. -
For an N-C6/N-C3 type controller, upon pressing the Fn1 key sequence look for the following message being scrolled across the screen: “Sensor fault – n11 Code#53”
Then follow the on screen prompts to reconfigure your Touch Wi-Fi Module.
The Rinnai Touch App will step you through the above process when the Touch Wi-Fi Module not accessible option is selected.
FAQ’S
4. General
WARRANTY
WARRANTY: Rinnai Touch Wi-Fi Kit
This product is warranted for a period of one (1) year from the date of
purchase, in accordance with the Terms and Conditions of Warranty detailed
below.
IMPORTANT – TO BE READ IN CONJUNCTION WITH THE TERMS AND CONDITIONS OF WARRANTY
- The fitness for purpose of the Wi-Fi Kit and ensuring suitable Wi-Fi connectivity is the sole responsibility of the Qualified Installer and or Purchaser.
- The Wi-Fi Kit must be installed by a suitably Qualified Installer in accordance with local and national wiring codes, otherwise the warranty will be void.
- Always refer to the Installation and Owner’s Manuals to ensure the correct installation and operation procedures have been followed.
- The Wi-Fi Module is to be installed indoors only; warranty excludes damage caused by the elements such as rain, wind, lightning, or harmful environmental conditions.
- Warranty on the Wi-Fi Kit is separate from the warranty on associated appliances, equipment and ancillary components.
- Before placing a warranty call, refer to the Troubleshooting Guide or FAQs listed in this Owner’s Manual ‘Connecting and Navigating the App’ to assist in finding a resolution.
- For further information go to the Rinnai website, www.rinnai.com.au and follow the Wi-Fi links.
With our policy of continuous improvement, we reserve the right to change, or discontinue at any time, specifications or designs without notice.
Pictures for illustration purposes only.
All rights reserved. No part of these documents may be used in any way or form without prior written consent from Rinnai Australia Pty Ltd.
™ iOS is a trademark of Apple Inc.
™ Android is a trademark of Google LLC.
Rinnai Australia Pty Ltd
ABN 74 005 138 769 | AU45204
100 Atlantic Drive, Keysborough, Victoria 3173
P.O. Box 460, Braeside, Victoria 3195
Tel: (03) 9271 6625
Fax: (03) 9271 6622
National Help Line
Tel: 1300 555 545 Fax: 1300 555 655
Monday to Friday, 8.00 am to 5.00 pm EST.
Cost of a local call higher from mobile or public phones.
For further in formation visit www.rinnai.com.au or email
enquiry@rinnai.com.au
Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance. If your appliance requires service, please call our National Help Line.
With our policy of continuous improvement, we reserve the right to change, or discontinue at any time, specifications or designs without notice.
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