INVENTUM RVW6027AB Retro Freestanding Dishwasher Instruction Manual
- June 6, 2024
- INVENTUM
Table of Contents
- INVENTUM RVW6027AB Retro Freestanding Dishwasher
- safety and installation instructions
- INSTALLATION
- description of the appliance
- before first use
- DISHWASHER DETERGENTS
- Loading your dishwasher
- setting the dishwasher
- cleaning & maintenance
- troubleshooting and fault codes
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
INVENTUM RVW6027AB Retro Freestanding Dishwasher
safety and installation instructions
Please read these instructions before operating the appliance and retain for future use.
DELIVERY
Check for any damage to the packaging or the appliance during
transportation. Never use a damaged appliance, but contact your supplier.
Dispose the packing materials according to local regulations. Keep the material out of reach of children. Danger of suffocation.
INSTALLATION
-
This appliance should be installed and repaired by an authorised service only.
-
Unplug the machine before installation.
-
Your machine must only be installed by an authorised service agent. Installation by anyone other than an authorised agent may cause your warranty to be void.
-
Make sure that while placing the appliance is not plugged in. Check whether the indoor electrical fuse system is connected according to the regulations.
-
All electrical connections must match the values indicated on the rating plate.
-
If the connecting cable is damaged, it may only be replaced by the service organisation of the manufacturer or equivalently qualified persons.
-
Pay special attention and be sure that the appliance is not placed on the electricity supply cable.
-
Never use an extension cord or a multiple socket for making a connection.
-
The plug should be comfortably accessible after the appliance has been installed.
-
After installing the appliance to a suitable place, run it unloaded for the first time.
POSITIONING THE APPLIANCE
- When determining a place to position the dishwasher, make sure you choose a place where you can easily load and unload your dishes.
- Place the appliance on a solid and flat surface.
- Do not place the appliance in any location where there is the probability for the room temperature to fall below 0°C.
- Position the appliance close to a water tap or drain and socket. Take into consideration that the connections will not be altered when they are made.
- Do not grip the appliance by its door or control panel in order to move it.
- Make sure that the water inlet and outlet hoses do not get stuck while positioning the appliance.
- Adjust the appliances adjustable feet to ensure the appliance is standing level and balanced. Proper positioning of the appliance ensures problem-free opening and closing of the door.
- If the door of your appliance does not close properly, check if the appliance stands level on the floor. If not, adjust the adjustable feet and ensure its stable position.
CONNECTING TO THE WATER TAP AND DRAINAGE
- Make sure that the indoor plumbing is suitable for installing a dishwasher. Also, we recommend that you fit a filter at the beginning of the water supply in your house to avoid any damage to your appliance because of any contamination (sand, clay, rust, etc.) that might occasionally be carried in through the mains water supply.
- Always use the new water inlet hose supplied with your appliance. If you are using the new water inlet hose, run water through it for a while before making the connection.
- Connect the water inlet hose directly to the water inlet tap. The pressure supplied by the tap should be at a minimum of 0,03 Mpa and at a maximum of 1 Mpa. If the water pressure is above 1
- Mpa, a pressure-relief valve should be fitted in-between.
- The appliance is supplied with a double-walled aquas top. The system automatically cuts off the water supply if the water inlet hose starts to leak and the space between the walls is filled with water. Make sure not to cut into the top of the aqua or that it gets twisted or stuck.
- After the connections are made, the tap should be turned on fully and checked for water leakage.
- The water drain hose can be connected either directly to a drain pipe with a minimum diameter of 4 cm, or let it run into the sink, making sure to avoid bending or crimping it. The free end of the hose must be at a height between 50 and 110 cm and must not be immersed in water.
- Close the water tap after each use.
Warning: When a drain hose longer than 4 m is used, the dishes might remain dirty. In that case Inventum will not accept responsibility.
ELECTRICAL CONNECTION
-
The plug of the appliance must be connected to an earthed socket. Make sure that the voltage and the frequency values for the current in the home correspond to those on the rating plate.
-
Inventum is not responsible for damage when using the appliance with a socket that is not earthed.
-
The electrical installation in the home must be provided with a fuse of 16 Amp. The dishwasher is designed for connection to 220 -240 V ~50 Hz. The appliance should not be plugged in during positioning.
-
Always use the coated plug supplied with your machine.
-
The appliance’s electrical cable should only be replaced by an authorized service or an authorized electrician. Failure to do so may lead to accidents.
-
For safety purposes, always make sure to disconnect the plug when a wash program has finished. In order not to cause an electric shock, do not unplug when your hands are wet.
-
When disconnecting your appliance from the mains supply, always pull from the plug. Never pull the cord itself.
-
Operation at a low voltage will cause a decline in performance levels.
-
This appliance is intended to be used in household and similar applications such as:
-
in shops, offices or other working environments;
farm houses;
by client in hotels, motels and other residental type environments;
bed & breakfast type environments. -
An electrical appliance is not a toy, and should therefore always be placed outside the reach of children. Children are not always able to understand potential risks. Teach children a responsible handling of electrical appliances.
-
This appliance shall not be used by children from 0 to 8 years. This appliance can be used by children over the age of 8 and above if they are continuously supervised. This can be used by people with reduced physical, sensory or mental capabilities or lack of experience or knowledge, if they have been given supervision or instruction concering use of the appliance in a safe way and understand the hazards involved. Keep the appliance and its cord out of reach of children aged less than 8 years.
-
Cleaning and maintenance shall not be made by children.
-
Children must not play with the appliance.
-
For your own safety, only use the accessories and spare parts from the manufacturer which are suitable for the appliance.
-
This appliance must be earthed! Earthing reduces the risk of an electric shock in the event of errors and faults. This appliance is fitted with an earthed power lead and plug. Only insert the plug into an earthed wall socket that has been fitted in compliance with the local electrical regulations!
-
Incorrect connection of the power lead can result in a life-threatening situation. In case of doubt, contact a qualified electrician or service technician. Do not make any changes to the plug. If the plug does not fit into the wall socket, contact a qualified electrician to change it.
-
Do not place heavy objects on the opened door. Do not stand on the door. The appliance may tip over, which can result in damage to the appliance.
-
Do not put any chemical dissolving agents such as solvents in the appliance. There is risk of explosion.
-
Do not clean unsuitable plastic dishes in the appliance, unless they bear a mark indicating that they are dishwasher-safe. Where dishes do not bear any such marking, always follow the manufacturer’s instructions.
-
Only use detergent, rinse aid and salt that is intended for use in a dishwasher. Inventum will not be responsible for any damage that might occur in your appliance otherwise.
-
Do not drink water from the machine.
-
Keep detergents and rinse aids out of the reach of children. Keep children out of reach of the dishwasher when open. There may still be some cleaning agent present in the appliance. If swallowed, consult a doctor immediately and take the packaging with you.
-
Keep the door closed. You can trip over an open door.
-
Do not put any items into your appliance which are not suitable for dishwashing. Also, do not fill any basket above its capacity. Inventum will not be responsible for any scratch or rust to form on the inner frame of your appliance due to basket movements otherwise.
-
Avoid contact with the skin and eyes. Keep children away from the dishwasher when the door is open.
-
Make sure that all loose components in the dishwasher have been fitted correctly.
-
Do not open the door while the machine is in operation, hot water may spill out. Safety devices ensure the machine stops if the door is opened.
-
This appliance is intended solely for washing dishes. Use the appliance only in a frost-free room!
-
Remove the door or deactivate the lock when disposing of the appliance. Children are known to have gotten themselves locked in old appliances. To forestall such a situation, break your appliance’s door lock and tear off the electrical cables.
-
Do not allow children to play with the appliance.
-
Check whether the detergent reservoir is empty following the end of the wash cycle.
-
Disconnect the plug when the machine is not being used and close the water taps.
-
Fill the salt and rinse aid reservoirs prior to first use and when the indicators light up. Set the salt consumption before use.
-
Disconnect the appliance from the power supply when cleaning or performing repairs. Remove the plug from the socket or turn off the switch in the fuse box.
-
Long and/ or sharp items of cutlery, such as carving knives, should be placed with the points facing down in the cutlery basket or placed horizontally in the upper basket or cutlery drawer.
-
This appliance must only be used for its intended purpose. If the appliance is used for other purposes than intended, or is it not handled in accordance with the instruction manual, the full responsibility for any consequences will rest with the user. Any damages to the product or other things are not covered by the warranty.
Legislation requires that all electrical and electronic equipment must be collected for reuse and recycling. Electrical and electronic equipment marked with the symbol indicating separate collection of such equipment must be returned to a municipal waste collection point.
description of the appliance
-
On/off button – when the on/off button is pressed the indicator light Ready (7) lights up.
-
Program selector button – select the desired washing program with this button – P1, P2, P3, P4 or P5. The corresponding indicator light lights up.
-
Half load button – if you have a little number of dishes in the dishwasher, you can activate the button half load. Press the button to activate the function Half load. The indicator lights up. The selected program takes less time. Which decreases your energy- and water consumption. Press and hold the half load button to activate the half load function.
To cancel the half load function, press the half load button again. -
Timer button with indicator lights – press this button to delay the start of the program by 3, 6 or 9 hours. Each press of the button changes the delay time with 3 hours. The indicator light at the selected time lights up. Press the button again after you have selected the 9-hour delay to cancel the delay time. Close the door to activate the delayed time. To select a different delay time, press the timer button and select a different delay time. As soon as the delayed time has passed the corresponding indicator light goes out and the dishwasher will start the selected washing program.
-
Control lamp for softening salt – the dishwasher checks if there is enough salt available. If not, the control lamp lights up and you need to refill the salt reservoir.
-
Control lamp for rinse aid – the dishwasher checks if there is enough rinse aid available. If not, the control lamp lights up and you need to refill the rinse aid reservoir.
-
Indicator light Ready – when the dishwasher has finished washing and drying this indicator light lights up. A buzzer will also sound five times to indicate the program is finished.
- Upper basket
- Lower basket
- Rating label
- Control panel
- Detergent and rinse aid reservoir
- Cutlery basket
- Salt reservoir
- Filters
- Lower spray arm
- Upper spray arm
before first use
- Prior to using the machine for the first time please check whether the electricity and supply water specifications match the values indicated by the installation instructions for the appliance.
- Remove all packaging materials inside the machine.
- Fill the salt reservoir and fill up with water until it almost overflows. Set the water hardness setting.
- Fill the rinse aid reservoir.
FILLING THE SALT RESERVOIR
For a good washing result, the dishwasher needs soft, i.e. less calcareous water. Otherwise, white lime residues will remain on the dishes and the interior of the dishwasher. This has a negative effect on your applinace’s washing, drying and shining performance. For this purpose, dishwasher salt is used.
- Remove the lower basket and unscrew the cap of the salt reservoir – fig. 1.
- Fill the reservoir before first use with 1 litre of water – fig. 2.
- Place a funnel into the opening and fill with salt till the overflow level – fig. 3. It is normal for a little water to flow out of the opening when doing this.
- Screw the cap back on firmly.
ATTENTION!
- Remove any spilled salt and run a full program to prevent corrosion to the bottom.
- Refill the salt reservoir when the indicator light of the salt reservoir lights up.
SETTING THE SALT CONSUMPTION
To find out the water hardness level in your area, contact your local water
company. Adjust the salt consumption according to the table on the next page.
Note! Hardness level is adjusted to level 3 as a factory setting.
- Press the program selector button and keep it pressed down while the dishwasher is not on.
- In the meanwhile switch on the dishwasher by pressing the On/Off button.
- Keep the program selector button pressed down until the indicator lights (P1, P2, P3, P4 and ) flash once.
- The control panel shows the latest entered water hardness setting..
- Set the level of water hardness by pressing the program selector button. Use the table of water hardness level settings on the next page.
- After adjusting the level of water hardness, press the On/Off button to confirm and store the setting.
Table of water hardness level settings
Water hardness level| German hardness dH| French hardness dF|
British hardness dE| Hardness level indicator
---|---|---|---|---
| | | | P1| P2| P3| P4| ****
1| 0-5| 0-9| 0-6| •| O| O| O| •
2| 6-11| 10-20| 7-14| O| •| O| O| •
3| 12-17| 21-30| 15-21| O| O| •| O| •
4| 18-22| 31-40| 22-28| O| O| O| •| •
5| 23-31| 41-55| 29-39| •| O| O| •| •
6| 32-50| 56-90| 40-63| O| •| O| •| •
FILLING WITH RINSE AID AND SETTING THE CONSUMPTION
Rinse aid is used to prevent traces of water droplets being left on the
clean dishes. It also increases the drying performance, since the water drains
off more easily. Only use rinse aid which is designed for use in dishwashers.
- The rinse aid reservoir is located on the inside of the door, alongside the detergent reservoir.
- Open the lid of the rinse aid reservoir (A).
- Fill the rinse aid reservoir until the MAX-level (B). Be careful not to overfill and wipe up any spills. Close the lid.
The rinse aid level can be adjusted between the setting 1 and 5. The factory setting for rinse aid is level 4. In order to change the rinse aid level, follow the below steps before turning on the machine:
- Press the program selector button and keep it pressed down while the dishwasher is not on.
- In the meanwhile switch on the dishwasher by pressing the On/Off button.
- Keep the program selector button pressed down until the indicator lights (P1, P2, P3, P4 and ) flash twice.
- The machine will display the current setting.
- Set the level of rinse aid by pressing the program selector button . Use the table settings below.
- After adjusting the rinse aid level press the On/Off button to confirm and store the setting.
You need to increase the level of rinse aid when water stains form on your dishes after a wash program. Decrease it when strips or
blue stains form on the dishes. Keep adjusting the level until the dishes are streak-free when you take them out of the dishwasher.
Level | Brightener Dose | Indicator lights |
---|---|---|
P1 | P2 | P3 |
1 | No rinse-aid dispensed | • |
2 | 1 dose is dispensed | O |
3 | 2 doses are dispensed | O |
4 | 3 doses are dispensed | O |
5 | 4 doses are dispensed | • |
Attention!
- Refill the rinse aid reservoir when the rinse aid indicator lights up.
- Do not overfill the rinse aid reservoir. The reservoir will overflow.
- X Spilled rinse aid must be cleaned up. Otherwise they may lead to leakage as a result of extreme foaming.
DISHWASHER DETERGENTS
Use a detergent specifically designed for use in domestic dishwashers. You can
find it in a powder, gelcapsules and tablets. Detergent must be placed into
the reservoir before starting the dishwasher. Keep the detergents stored in a
cool, dry place and out of reach of children. If swallowed, consult a doctor
inmmediately and take the packaging with you.
Do not fill more detergent than required in the reservoir; otherwise it may
cause scratches on your glasses as well as lead to a poorly dissolved
detergent.
- Push the latch (A) to open the detergent reservoir. The detergent reservoir has level lines inside. It is possible to measure the right amount of detergent using these lines. The reservoir can contain a maximum of 40 grams of detergent.
- Fill the reservoir (B) with 25 grams of detergent when the dishes are heavily soiled or with 15 grams if they are less soiled.
- Close the lid by sliding it in place, close the door and start the dishwasher.
- Depending on the water hardness and the amount of dirt on the dishes add extra detergent.
Detergent manufacturers also produce combined detergents called 2-in-1,
3-in-1, 5-in-1 etc. Generally, combined detergents produce sufficient results
under certain usage conditions only. Observe the instructions on packaging
when using a combined product. Never put the detergent tablet into the
interior section or in the cutlery basket of the dishwasher. Always put the
tablet into the detergent reservoir.
When using short wash cycles it is possible the tablet does not dissolve
fully. Therefore use detergent tablets only in combination with long wash
cycle, so that the detergent tablet has time to fully dissolve.\
Loading your dishwasher
Properly placing your dishes into the dishwasher has a positive effect on
energy consumption and the washing and drying performance. The lower basket
can be loaded with large items such as pots with long handles, pans, lids,
plates, salad bowls and the cutlery basket.
The upper basket is for cups and saucers, mugs, small bowls and glasses. Wine
glasses and long-stem glasses must be placed against the edge of the basket,
rack or glass supporter wire and not against other items. Long, small cooking
utensils, such as wooden spoons, should be placed lying down in the middle of
the upper basket.
The cutlery basket is designed for cutlery. Sharp items of cutlery, such as
knives and forks should be placed with their sharp points facing down. Place
the cutlery piece by piece in a compartent to ensure the spray arms can reach
every part.
WARNING: place your dishes into your dishwasher in a way that they will not prevent the upper and lower spray arms from spinning. The upper basket has height-adjustable racks. They are designed to increase the capacity of the upper basket. You can place your glasses and cups on the racks. You can use them open or closed. In addition, you can place long forks, knives and spoons on these racks laterally, so that they do not block the spinning of the spray arm.
ADJUSTING THE HEIGHT OF THE UPPER BASKET
The upper basket is in the upper position. When it is in this position, you
can place large items, such as pots and large plates, on the lower basket.
When the upper basket is in the lower position, you can place large plates in
the upper basket. Adjust the height of the upper basket only when it is empty.
-
Open the latch (A) on both guiding rails.
-
Remove the basket from the guiding rails.
-
Put the runners in the guiding rails:
a. Put the upper runners (B) in the guiding rails to put the basket in the lower position.
b. Put the lower runners (C) in the guiding rails to put the basket in the upper position. -
Push the basket back in the guiding rails.
-
Close the latch on both guiding rails.
DIFFERENT WAYS OF LOADING THE BASKETS
Upper basket
Lower basket
Basket faulty loading
WARNING: place your dishes into your dishwasher in a way that they will not pre-vent the upper and lower spray arms from spinning. Make sure that no objects are sticking through the bottom of the cutlery basket.
setting the dishwasher
SWITCHING THE DISHWASHER ON AND OFF
-
Switch the dishwasher on by pressing the on/off button. The indicator light Ready will be lit.
-
Select the desired program with the program selector knob. The corresponding indicator light will light up.
-
Close the door and the program starts automatically.
The dishwasher remains silent for about 40-50 minutes whilst drying. When the buzzer sounds five times, the program is finished. -
Open the door and switch the dishwasher of with the on/off button .
ENDING OR CHANGING A PROGRAM – RESETTING THE MACHINE
If you would like to end a program of change a program while a washing
cycle is already running.
- Carefully open the door and select another program with the program selector knob .
- Close the door and the new program will resume the course of the old program.
NOTE : open the door slightly when you want to open the door in order to stop the washing program before it is completed to avoid water spillage.
If you would like to end a program or stop the dishwasher:
- Open the door slightly and keep the program selector button pressed for 3 seconds. The indicator light of the program turns off and the indicator light Ready blinks.
- Close the door so the dishwasher can discharge the water in it for about 30 seconds
- As soon as the program is ended, the buzzer will sound five times and the indicator light Ready is lit.
- Open the door and switch the dishwasher off with the on/off button or select another program with the program selector button and turn the dishwasher back on.
SELECTING HALF LOAD
If you have a little number of dishes in the dishwasher, you can activate the button half load. Press the button to activate the function Half load. The indicator lights up. The selected program takes les time. Which decreases your energy- and water consumption. To cancel the half load function, press the half load button again.
SETTING DELAYED START
With the button delayed start, you can delay the start of the program 3, 6
or 9 hours. Push the timer button repeatedly until you have selected the
desired delayed time. The indicator of the selected time ights up. Press the
button again after you have selected the 9 hour delay to cancel the delay
time. Close the door to activate the delayed time. To select a different delay
time, press the timer button and select a different delay time. As soon as the
delayed time has passed the corresponding indicator light goes out and the
dishwasher will start the selected washing program.
PROGRAM SELECTION TABLE
- The program duration can change based on the amount of dishes, the water temperature, the ambient temperature and selected additional functions.
- The eco program is suitable to clean normally soiled dishes. It is the most efficient program because of the combined energy and water consumption and it complies with the EU ecodesign legislation.
Note: The energy consumption values of the eco program can differ according to regulations 10/16/2010 and 1059/2010. The table complies with regulations 2019/2022 and 2017/2022.
- When the appliance is used according to the instructions of the manufacturer, washing dishes in a household dishwasher usually consumes less energy and water during the use phase compared to hand-washing dishes.
- Short programs do not include drying.
- Only use powder detergent when you choose a short program.
- To assist drying, we recommend opening the door 15 cm after a cycle is complete.
SETTING THE BUZZER SOUND LEVEL
To change the buzzer sound level, follow the steps below:
- Open the door and press the program selector button and the button half-load simultaneously for 3 seconds.
- When the sound setting is recognized, the buzzer will give a long sound and the last set level will be indicated, from S0 to S3.
- To decrease the sound level, press the program selector button. To increase the sound level, press the button half load .
- When the sound level changes, so will the corresponding indicator lights.
Buzzer sound level | Indicator lights |
---|---|
3h | 6h |
S0 | off |
S1 | soft |
S2 | medium |
S3 | loud |
To save the selected sound level, turn off the machine. The factory setting is S3.
ENERGY SAVING MODE
When the energy-saving mode is activated, the machine will turn off after 15 minutes of no activity in order to save energy. If applicable for your model, the interior lights will also turn off 4 minutes after the door is opened.
- To activate or deactivate save power mode, follow the below steps: open the door and press simultaneously the buttons half load and delayed start during 3 seconds. After 3 seconds, the machine will display the last setting.
- When the energy-saving mode is activated, the indicator lights P1, P2 and illuminate.
- When the energy-saving mode is deactivated, only the indicator lights P1 and P2 light up.
- To save the selected setting, turn off the machine. In the factory setting, the energy-saving mode is activated.
cleaning & maintenance
- Cleaning the dishwasher regularly, prolongs the dishwasher’s service life.
- Check before cleaning the dishwasher if it’s is turned off. Unplug the dishwasher and turn off the tap.
- Clean the outside of the dishwasher with a damp cloth. To prevent odors from forming within the dishwasher, clean the seals of the door regularly with a soft damp cloth.
- To prevent the dishwasher from getting clogged, we advise cleaning the dishwasher regularly with a special cleanser. Fill the detergent reservoir with detergant, select a cycle with a high temperature and start the program. If this is insufficient, use a special cleanser for the dishwasher and follow the instructions on the packaging.
- Clean the filters and the spray arms once a week.
CLEANING THE FILTERS
Check once a week if there is any residue on the filters. Remove the
filters and clean them thoroughly under the water tap. The filter system
consist of three components: the micro filter, the main filter and the sieve.
- To remove the filters, turn the main filter (A) anti-clockwise and pull it upwards. Attention: The microfilter is attached to the main filter.
- Pull the main filter (A) from the microfilter (B) and clean both parts with warm water using a dishwashing brush.
- Take the sieve (C) out of the dishwasher and clean it with warm water and if needed a dishwashing brush. Place the sieve back in the dishwasher.
- Place the main filter in the microfilter with the markings lined. Re-fit the filters in the sieve and turn it clockwise to fixed it.
- Do not use the dishwasher when there are no filters in place.•
- Incorrect fitting of one the filters will result in the dishwasher no longer delivering maximum performance.
- Make sure the filters are clean. This ensures proper functioning of the dishwasher.
CLEANING THE SPRAY ARMS
Check the nozzles of the upper and lower spray arms regularly for waste.
Waste can block the nozzles and bearing in the spray arms. Remove the clogging
in the spray arms and clean them with warm water.
- Remove the upper and lower basket.
- Unscrew the nut (A) of the upper spray arm to remove it. Remove the spray arm (B).
- Remove the lower spray arm by pulling it upwards.
- Clean the spray arm with warm water.
- Make sure that the nut is perfectly tightened when refitting the upper spray arm.
CLEAN THE DRAIN PUMP
Food residue or foreign objects that were not captured by the filters can
cause the waste water pump to block. The rinsing water level will be above the
filter. Drain the pump to remove the blockage.
Broken glass or sharp objects can cause injuries.
- Make sure that the appliance is disconnected.
- Remove the lower basket.
- Remove the filters.
- Remove the excess water. Use a sponge or cloth.
- Remove the blockage.
- Install the filters.
placing the dishwasher under a countertop
If you want to place the dishwasher under a countertop, check whether there
is enough space (Fig. 1) and if the electrical and water supply are suitable.
If the space is suitable for placing the dishwasher, remove the worktop (Fig.
2).
- To remove the worktop, remove the screws at the rear of the dishwasher. Push the worktop 1 cm to the rear and lift it (Fig. 2).
- Push the dishwasher under the countertop. Make sure the hoses do not get crushed or bent (Fig. 4).
- Adjust the feet according to the slope of the floor by setting the dishwasher level (Fig. 3).
troubleshooting and fault codes
WHAT TO DO IF…
…the program won’t start?
-
Check if the plug is connected.
-
Check the fuse in the fuse box.
-
Make sure the water tap is open.
-
Make sure the door of the dishwasher is closed properly.
-
Check whether the dishwasher is turned on with the On/off button.
-
Check whether the water inlet hose and filters aren’t clogged. …the indicator lights won’t go off after the cycle has finished?
-
The On/ off button is not released yet. …detergent residues are left in the detergent reservoir?
-
Detergent has been added when the reservoir was damp. …water is left inside the dishwasher at the end of the cycle?
-
The water drain hose is clogged or twisted.
-
The filters are clogged.
-
The cycle has not finished yet. …the dishwasher stops during a wash cycle? Power failure.
-
Water supply failure.
-
The program can be paused. …you hear noise during a wash cycle?
-
The dishwasher is not loaded properly.
-
One of the spray arms is hitting the dishes. …there are partial food wastes left on the dishes?
-
The dishes aren’t placed correctly which prevents the spray arms from reaching everything.
-
The basket is overly loaded.
-
The dishes lean against each other.
-
A too-small amount of detergent is added.
-
The wrong program was selected.
-
One of the spray arms is clogged with food waste.
-
The filters are clogged.
-
The filters are not placed correctly.
-
The water drain pump is clogged. …there are whitish stains on the dishes?
-
Too small an amount of detergent is added.
-
The dosage of the rinse aid is too low.
-
In spite of the high level of water hardness, there is no special salt added.
-
The level of water hardness is set too low.
-
The cap of the salt reservoir is not closed well. …the dishes won’t dry?
-
A program without a dry process was selected.
-
The dosage of the rinse aid is too low.
-
The dishes are unloaded too fast. …there are rust stains on the dishes?
-
The stainless steel quality of the dishes is insufficient.
-
The dosage of salt is too high.
-
The cap of the salt reservoir is not closed well.
-
Too much salt was spilled inside the dishwashr while refilling the reservoir.
-
The water mains is polluted.
Contact the service department of Inventum when a malfunction occurs which is not described.
FAULTCODE | DESCRIPTION | CHECK |
---|---|---|
P1 – Intensive | P2 – Fast 50 min | P3 – Eco |
– Half load
|
| | |
| Inadequate water supply| • Check whether the tap is fully open and there is nothing blocking the water mains.
• Close the tap, remove the input hose and check whether it is clogged.
• Start the dishwasher again. Contact the service department of Inventum when the error remains.
| | | | | Pressure system failure.| • Contact the service department of
Inventum.
| | | | | Water supply is not stopping.| • Close the tap.
• Contact the service department of Inventum.
| |
|
|
| The waste water can not be discharged.| • The water discharge hose is clogged.
• The filters might be clogged.
• Turn the dishwasher off. Reset the dishwasher’s program and check the filters and the discharge hose. Restart the dishwasher.
• Contact the service department of Inventum when the error remains.
| | | | | The water temperature is not correct. Heating defect.| • Contact
the service department of Inventum.
| | | | | Safety is activated against water overflow.| • Turn off the
dishwasher and close the tap.
• Contact the service department of Inventum.
| | | | | Faulty electronics.| • Contact the service department of Inventum.
| | | | | Overheating error.| • Contact the service department of Inventum.
| | | | | Faulty heat sensor.| • Contact the service department of Inventum.
general terms and conditions of service and warranty
We do not need to remind you of the importance of service. After all, we
develop our products to a standard so that you can enjoy them for many years,
without any concerns. If, nevertheless, there is a problem, we believe you are
entitled to a solution straight away. Hence our products come with an exchange
service, on top of the rights and claims you are entitled to by law. By
exchanging a product or part, we save you time, effort and costs.
2-year full manufacturer’s warranty
- Customers enjoy a 2-year full manufacturer’s warranty on all Inventum products. Within this period, a faulty product or part will always be exchanged for a new model, free of charge. In order to claim under the 2-year full manufacturer’s warranty, you can either return the product to the shop you bought it from or contact the Inventum costumer service department via the form at www.inventum.eu/service-aanvraag
- The 2-year warranty period starts from the date the product is bought.
- In order to claim under the warranty, you must produce a copy of the original receipt.
- The warranty applies only to normal domestic use of Inventum products within the Netherlands
5-year Inventum warranty
-
Inventum offers a 5-year warranty on most large domestic appliances and a selection of small domestic appliances. This
5- year Inventum warranty consists of a 2-year full manufacturer’s warranty, extended by a further 3-year warranty. The only thing you need to do to qualify for the 3-year extended warranty is to register the product within 45 days of purchase. You can read more about registering the product in the following paragraph. -
In accordance with the 5-year Inventum warranty provisions, a faulty product or part will always be exchanged for a new model during the first 2 years under the warranty. During the 3rd to 5th year under the warranty, you will only pay the costs of exchange. The current costs of exchange are listed at www.inventum.eu/omruilkosten
-
In order to claim under the 5-year Inventum warranty, you can either return the product to the shop you bought it from or contact the Inventum costumer service department via the form at www.inventum.eu/service-aanvraag
-
The 5-year warranty period starts from the date the product is bought.
-
In order to claim under the warranty, you must produce a copy of the original receipt.
-
The warranty applies only to normal domestic use of Inventum products within the Netherlands.
Product registration
-
The 3-year extended warranty is easy to obtain, free of charge, by registering the product within 45 days of purchase, via the website www.inventum.eu/garantie-registratie If you did not register the product within 45 days of purchase, you can still
do so up to 2 years after the purchase date. However, there will be a charge. The one-off registration charge is € 89 for each separate product. Registration is possible only for products that are subject to the 5-year Inventum warranty. Whether the product qualifies for the 5-year Inventum warranty is stated in the product user manual and in the product information sheet, on Inventum’s website. -
The warranty period always starts from the date the product is bought. If the product is registered for the extended warranty at a later date, the warranty period still starts from the original date of purchase.
-
The 3-year extended warranty can only be applied for if you are in the possession of a copy of the original receipt and the Inventum 5-year warranty certificate.
Large domestic appliances
-
Breakdowns or faults in large domestic appliances (separate and built-in white goods) can be registered via the form at
www.invented.eu/service-aanvraag by calling the Inventum costumer service department or in the store where you bought the device. The telephone number of the costumer service department can be found at www.inventum.eu. -
In the event of breakdowns or faults in large domestic appliances, Inventum will have the option to have a service engineer inspect the faulty device onsite at the customer in the Netherlands and to carry out repairs, there and then. The Inventum customer service department can also decide to have the device exchanged.
-
If you suffer a breakdown or fault in a large domestic appliance during the first 2 years from the date of purchase, Inventum will not charge any costs for the exchange, call-out or for parts and labour.
-
If you registered the product as described before at www.inventum.eu/garantie-registratie and you subsequently report a breakdown of a large domestic appliance in the 3rd to 5th year of the date of purchase, the 5-year Inventum warranty applies and the device will be repaired or exchanged, free of charge. In the event of a repair or exchange of the device, you only pay the costs of exchange. The current costs of exchange are listed at www.inventum.eu/omruilkosten If you did not register the product, the 3-year extended warranty does not apply.
-
When reporting a breakdown or fault, a service engineer will contact the customer within 1 working day in order to make an appointment. When the report is made in a weekend or during a public holiday, this will be the next working day.
-
If you report a breakdown or fault via the form at www.inventum.eu/service-aanvraag you will be kept informed of the progress via mobile messages and e-mail.
-
The warranty period starts from the date the product is bought.
-
In order to claim under the warranty, you must produce a copy of the original receipt and the Inventum 5-year warranty certificate.
-
The warranty applies only to normal domestic use of Inventum products within the Netherlands.
Breakdowns or faults outside the warranty period
- Breakdowns or faults in small or large domestic appliances outside the warranty period, can be reported to the costumer services department via the form at www.inventum.eu/service-aanvraag or by calling the costumer services department.
- The costumer services department may ask you to send the product for inspection or repair. The costs of dispatch will be at your expense.
- The inspection to establish whether repair is possible involves a charge. You need to grant your permission for this, in advance.
- In the event of a large domestic appliance, Inventum, at your request, can send out a service engineer. In that case, you will be charged the call-out costs, as well as parts and labour.
- In the event of an instruction to repair, the repair costs must be paid in advance. In the event of a repair by a service engineer, the costs of the repair must be settled with the engineer onsite, preferably by means of PIN payment.
Warranty exclusions
-
The following is excluded from the aforesaid warranties:
normal wear and tear;
improper use or misuse;
insufficient maintenance;
failure to comply with the operating and maintenance instructions;
unprofessional installation or repairs by third parties or the customer himself;
non-original parts used by the customer;
use for commercial or business purposes;
removal of the serial number and/or rating label. -
. In addition, the warranty does not apply to normal consumer goods, such as:
dough hooks, baking tins, (carbon) filters, etc.;
batteries, bulbs, carbon filters, fat filters etc.;
external connection cables;
glass accessories and glass parts such as oven doors;
and similar items. -
Transport damage not caused by Inventum is also excluded. Therefore, inspect your new device before starting to use it.
If you detect any damage, you must report this to the store where you purchased the product within 5 working days, or to the Inventum customer service department via the form at www.inventum.eu/service- aanvraag. If transport damage is not reported within this period, Inventum does not accept any liability in this respect. -
The following are excluded from warranty and/or replacement: faults, loss of and damage to the device as a result of an event that is normally insured under the home contents insurance.
Important to know
- The replacement or repair of a faulty product, or a part thereof, does not lead to an extension of the original warranty period.
- Parts that have been replaced, packaging material and exchanged devices are taken back by the service engineer and become the property of Inventum.
- If a complaint is unfounded, all costs arising from it will be at the customer’s expense.
- Following expiry of the warranty period, all costs of repair or replacement, including administration costs, dispatch and call-out charges, will be charged to the customer.
- Inventum cannot be held liable for damage as a result of devices built in incorrectly.
- Inventum cannot be held liable for damage caused by external events, unless this liability arises from mandatory statutory provisions.
- These warranty and service provisions are governed by Dutch law. Disputes will be settled exclusively by the competent Dutch court.
References
- Inventum Huishoudelijke Apparaten - Altijd 5 jaar garantie!
- Inventum Huishoudelijke Apparaten - Altijd 5 jaar garantie!
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>