HardHead 377011 Garage Door Opener Instruction Manual

HardHead 377011 Garage Door Opener

SAFETY INSTRUCTIONS

• Keep children under supervision to make sure they do not play with the product. Keep the remote control out of the reach of children.
• Watch the door when it moves and make sure that no persons, animals or objects get in the way before it is fully open or closed.
• Be careful when releasing manually- if the door is open it could drop as a result of weak or broken springs.
• Check the installation regularly, in particular cables, springs and brackets, for wear, damage and/or imbalance. Do not use the product if it is damaged or incorrectly adjusted – risk of personal injury.
• Check each month that the door changes direction if it comes into contact with an object, so mm high, placed on the floor. Adjust, if necessary, and then double-check.
• A damaged power cord must be replaced by an authorised service centre, or other qualified personnel, to ensure safe use.
• The product is not intended to be used by persons (children or adults) with any form of functional disorders, or by persons who do not have sufficient experience or knowledge on how to use it, unless they have received instructions concerning the use of the product from someone who is responsible for their safety.
• All surplus cables, wires and/or chains must be removed and all equipment not needed to operate the motor must bedisabled before the drive unit is installed.
• Check before the drive unit is installed that the door is in good mechanical condition and correctly balanced and that it opens and closes properly.
• Mount any permanently installed controllers at least 1.5 m above the ground and within sight of the door, but at a safe distance from moving parts.
• Attach the warning signs highlighting the pinch risks on or near the permanently installed controller.
• Put the warning sign for manual release near the release device for manual release.
• Check after installation that the mechanism is adjusted correctly and that the door changes direction if it comes into contact with an object, so mm high, placed on the floor.
• Check after installation that no parts of the door extend over public roads or footpaths.

Symbol

| WARNING: Risk of getting caught. Check regularly that the door changes direction if it comes into contact with  an object, so mm high, placed on thefloor. Adjust, if necessary.
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TECHNICAL DATA

DESCRIPTION

1. Motor
2. Rail
3. Lifting arm (pre-fitted)
4. U-bracket
5. Middle roof bracket
6. Lifting arm, curved
7. Door bracket
8. Wall bracket
9. Extension to roof bracket (bend when necessary)
10. Screw M6 x 15 mm
11. Locking screw with nut M6 x 80 mm
12. Locking pin with cotter
13. Screw MS x 20 mm with washer and nut
14. Wood screw M6 x 40
15. Sleeve/connector for motor shaft
    FIG. 1
    FIG. 2

INSTALLATION

INSTALLATION INSTRUCTIONS

1. The rail is supplied complete with all parts fitted, but is folded. Unfold the rail and put the two sliders on the rail over the joints.
   FIG. 3
   
   

2. Adjust the chain tensioner (nut on front end of rail) so that the chain is stretched but not tight.
   FIG. 4
   
   

3. Place the motor on a soft surface with the motor shaft facing up. Put the chain drive (15) on the motor shaft and put the rail over it, with the chain round the socket.
   FIG. 5
   
   NOTE:
   Make sure the chain is fitted on the chain drive before mounting the motor on the rail.

4. Put the 2 U-brackets over the rail, with the holes aligned to the matching holes in the motor casing. Screw them in themotor with the screws M6 x 15.
   FIG. 6
   
   NOTE:
   Use only M6 x 15 mm screws. The motor will be damaged if the wrong screws are used, and this will invalidate the warranty.

5. Mark out the mounting height for the rail so that it can be fastened to the roof and in the wall over the door. The distance between the roof and the open door must be at least 40 mm for the rail to fit in place. If the roof/rafters are so low that the rail can be mounted without an extension (9), this is to be preferred. This means that the lifting arm (including the curved part) reaches down to the top edge of the door. If in doubt, fit the lifting arm and measure. This will work in most garages. The rail must always be horizontally centred to the door.

6. Fit the wall bracket on the wall over the door with the 2 wood screws M6 x 40. Carefully put the front part of the rail (opposite end to the motor) in the bracket and lock in place with a locking screw through the bracket and rail.
   FIG. 7
   
   

7. Lift up the motor end so that the rail is horizontal and fastened to the roof with the last U-bracket and wood screws. When mounting in material other than wood use suitable parts (sold separately).
   FIG. 8
   
   

8. If an extension is used it must be bent to suit the actual distance. When using an extension, first put the U-bracket round the rail and fasten the extension with screws and nuts. Now fasten the extension to the roof with the screws.

9. Put the middle roof bracket on the rail so that it grips round the edges and so that the lifting can move freely. Screw the bracket to the roof with the screws.
   FIG. 9
   
   NOTE:
   The roof fittings are flat on delivery. They are bent on assembly.

10. Pull the red line to release the runner/lifting arm from the chain and push forward the lifting arm to the door. Fit the fixed and curved parts of the lifting arm together with at least 2 screws and nuts and adjust the length so that the arm comes at the correct angle to the top edge of the door.

11. Fit the door bracket about 1 cm from the top edge of the door with the screws M6 x 15. Fasten the lifting arm to the door bracket with locking pin and cotter.
    **FIG. 10

**

12. Lift the door by hand to the point where the runner (the grey plastic piece that runs along the rail) relocks in the chain. Tug in both directions to check that they have locked together.
13. The door opener is now fully installed and ready to be programmed.

USE

CONTROL PANEL

Description of button functions

S

| On ly use for pairing wit h remote cont rol.

P

| Used to start/end/store programm ing.

+

| Used to run up the door and to browse and change programs.

–

| Used to run down the door and to browse and change programs.

FIG. 11

PROCiRAMMING OF CiARAGE DOOR OPENER

Quick guide

NOTE:
Do not attempt to run the motor or program the product before the installation is finished and the door, chain and motor are fully assembled.

Adivation of programming mode

1. Check that all parts are correctly fitted and connected and switch on the power.
2. Press the P button until 1 is shown in the display.

Setting the top position (Menu 1)

1. Press the P button. 1 flashes.
2. Run up the door to its top position with the+ button. Adjust if necessary with the+ and – buttons. Do not run up the door so high that the lifting arm or runner collides with the motor or roof bracket.
3. Press the P button. 1 stops flashing.

Setting the bottom position (Menu 2)

1. Press the+ button. 2 is shown in the display.

2. Press the P button. 2 flashes.

3. Run the door to its bottom position with the+ button. Adjust if necessary with the+ and – buttons. Run down the door so that the edge is 1-3 mm over the floor or just resting on it.
   The door should not press hard against the floor.

4. Press the P button. 2 stops flashing.

Automatic setting of resistance tolerance (Menu 3)

1. Press the+ button. 3 is shown in the display.
2. Press the P button. 3 flashes in the display and the door goes up. Wait until the movement stops.
3. Press the P button. 3 stops flashing.
4. Press the P button. 3 flashes in the display and the door goes down. Wait until the movement stops.
5. Press the P button. 3 stops flashing.

Storing programmes

1. Press the – button twice. 1 is shown.
2. To store, press the P button until 0 is shown (standby mode) rotating in the display.

COMPLETE DESCRIPTION OF PROGRAMS AND MENUS

NOTE:

• No settings after points 1-3 above are necessary to run the door. Menus 4-8 contain additional settings and comfort functions that can be used if so required.
• Do not attempt to run the motor or program the product before the installation is finished and the door, chain and motor are fully assembled.

ACTIVATION/DEACTIVATION OF PROGRAMMING MODE

• Use the P button to activate/deactivate programming mode and to activate individual settings (1-8).
• Use the+ and – buttons to browse in menus and adjust.
• Always press the P button for about 8 seconds to activate/ deactivate.
  FIG. 12

Example:

1. To activate automatic closing of the door after a set time, first press the button P until programming mode is activated and 1 is shown in the display.
2. Browse to menu 7 (automatic closing) with the+ button and press the P button to open menu 7; o is shown in the display to indicate that the function is deactivated.
3. Set the required time (e.g. 3 = 1.5 minutes) with the+ and – buttons. Press the P button to exit the menu.
4. The main menu with menu 7 is shown. Always browse back to menu 1 with the – button before activating programming mode.
5. Press the P button for about 8 seconds until standby status (rotating 0) is shown in the display. Release the button to save the settings.

Menu 1: Top position of door

1. Menu 1 is used to set the top position of the door. When 1 is shown in the display, press the P button P to open the menu. 1 flashes to show that the menu is open.
   FIG. 13

2. Run up the door to its top position with the buttons+ and-.

3. Press the P button to save the position and return to the main menu. 1 stops flashing.

4. Do not run up the door so high that the lifting arm or runner collides with the motor or roof bracket. If the door is already in the required top position, open and close menu 1 without changing the position.
   

NOTE:
The settings in menu 1 and 2 must always be done together. It is not possible to adjust the top or bottom position without also confirming the other end position.

Menu 2: Bottom position of door

1. Menu 2 is used to set the bottom position of the door. When 2 is shown in the display, press the P button P to open the menu. 2 flashes to show that the menu is open.
   FIG. 14

2. Run the door to its bottom position with the buttons+ and-.

3. Press the P button to save the position and return to the main menu. 2 stops flashing.

4. Do not run the door so far down that it presses against the surface or frame, this will cause it to turn and go up again after closing. Note that snow and ice can accumulate between the door and the surface. Keep the floor clear to avoid the door going up again after closing.

NOTE:
The settings in menu 1 and 2 must always be done together. It is not possible to adjust the top or bottom position without also confirming the other end position.

Menu 3:
Menu 3 is used for the weight and resistance of the door.
This programming is necessary for the motor to work effectively and so that it responds properly to any unexpected resistance.
Unexpected resistance can occur if persons, animals or objects get in the way of the door. If this happens the door should stop and go up again to prevent personal injury and/or material damage.

1. Press the P button when 3 is shown in the display. The motor starts and the door goes up or down, depending on its starting point. 3 flashes when programming mode is activated.
   FIG. 15

2. Press the P button to store when the door has stopped. 3 stops flashing.

3. Press the P button again. The motor starts and the door goes to the opposite end position.

4. Press the P button to store the setting when the door has stopped. 3 stops flashing.

Menu 4:

Menu 4 is used to fine adjust the resistance tolerance, which was set automatically under menu 3. This adjustment is seldom necessary.

1. If fine adjustment is required for optimum functionality, press the P button when 4 is shown in the display.
   FIG. 16

2. Several lines (1-6) are shown in a ring. Set the required level with the buttons+ and-. More lines indicate higher tolerance.

3. Press the P button to save the setting.

Menu 5:

Menu 5 is used to specify which button on the remote control will control the door.
FIG. 17
By default button 2 is programmed to run the door up and down.
The other button can be used to switch on the light without running the door.
FIG. 18

NOTE:

It is not possible to switch off the light with the remote control (the light switches off automatically after a few minutes).
This setting does not need to be changed, except when two motors are controlled with the same remote control. If the same remote control is to be used to control two motors separately this setting must be changed so that one motor is controlled with button 1 and the other motor with button 2. The remote control must also be paired with the other motor (see following instructions for pairing).

NOTE:

• Menu 5 has options 0-4.
• The setting in menu 5 must be 1 or 2 for the remote control to be used to control the door.

Menu 6:

Menu 6 is used if a reminder signal is to be given if the door stays open. If the reminder function is activated an audio prompt is given when the door has been open for 10 minutes. The audio prompt is repeated for 30 seconds every 10 minutes until the door is closed.

1. To activate the reminder function, press the P button when 6 is shown in the display.
   FIG. 19

2. 0 is shown to show that the function is deactivated. Press the+ button. 1 is shown in the display.

3. Press the P button to save the setting. The reminder function is now activated.

4. To deactivate this function, go to setting 6 and change the setting to o.

Menu 7:

Menu 7 is used to activate/deactivate automatic closing of the door after a set time. When this setting is activated the door will always close automatically after a set time. Make sure that the door can move freely without obstruction when closing, otherwise it will change direction and open again.

1. To activate automatic closing, press the P button when 7 is shown in the display. o is shown in the display to show that the function is deactivated.
   FIG. 20

2. Select the required delay from 1 to 8. Each interval is 30 seconds. Setting 1 means that the door closes after 30 seconds, 4 corresponds to 120 seconds, and 8 (max) corresponds to 240 seconds, or 4 minutes.

3. After choosing the delay, press the P button to save the setting.

Menus:
Menu 8 is used to activate/deactivate a reminder signal for maintenance. When this function is activated a reminder signal is given for general maintenance of the garage door. The door opener is maintenance-free, but it is always a good idea to check that the pulleys are lubricated, that the springs are correctly adjusted, and that the line are in good condition. When this function is activated an audio prompt is given after 2000 cycles as a reminder that it is time for a general inspection of the door. Switch off the audio prompt by pressing the button on the remote control for 5 seconds, or by switching the power supply off and on.

1. To activate this function, press the P button when 8 is shown in the display. 0 is shown in the display to show that the function is deactivated.
   FIG. 21

2. Press the+ button. 1 is shown in the display.

3. Press the P button to save the setting.

PAIRING/DELETION OF REMOTE CONTROL

NOTE:
Every remote control is on delivery paired with the door opener it is supplied with.
Follow the instructions in this section to pair a new remote control with the door opener. Pairing is done for a new remote control, if the remote control has been deprogrammed, or if a remote control is to be used to control several motors (see menu 5).

To pair the remote control:

1. Press the S button and then press one of the buttons on the remote control twice.
   FIG. 22

2. An audio prompt is given to indicate that the remote control has paired with the motor.

3. All paired remote controls can be disconnected from the motor by pressing the S button for about 10 seconds, until the O on the left in the display goes off. This only needs to be done if the motor reacts to other remote controls, or if the remote has been stolen or lost.

4. The required remote controls then need to be paired again.

TIPS AND ADVICE

• Do not overtension the chain, it must be stretched but not too tight.
• Installation is easier if done by two persons, especially the installation of the rail in the roof.
• A rubber strip should be fitted to the bottom edge of the door for optimum closing without the risk of the door going up again after closing.
• Program the bottom position of the door so that the rubber strip just rests on the floor. Note that ice, snow and debris under the door can still cause it to go up again if it cannot reach the set position.
• Before installing the door opener, check that the door is in good condition and correctly adjusted. The springs have an optimum tension if the door can be released in half open position without it going up or going down.
• The easier it is to lift the door, the less the motor and other parts will be exposed to wear and tear.

MANUAL OPENING

The door can be opened manually in the event of a power failure. Pull the red line that is fastened to the runner on the rail and move the door to release the runner and the door from the chain.
FIG. 23
To reconnect the chain to the door for normal use, lift or lower the door until it feels as if the runner has locked in the chain. Tug in both directions to check that they have locked together.

NOTE:
We recommend installing an emergency trigger if there is no other entrance to the garage than the door. This is a wire that fastens in the red line with a lock cylinder in the other end, which is fastened to the door. This means the line can be pulled from the outside with a key (HardHead art. no. 377014).

TROUBLESHOOTING

The fuses are located under the main panel.
The door will not open with the remote control.| The remote control is not correctly paired with the motor, or the setting under menu 5 is wrong.| See the instructions for pairing the remote control and for setting 5.
The remote control has a short range.| Discharged battery, or interference.| Replace battery. If this does not help there is probably interference from other wireless appliances.
The chain moves, but not the door.| The runner is not locked at the chain.| Move the door so that the runner locks at the chain.
The motor runs, but the chain does not move.|

The chain has jumped off the sprocket.

| Put the chain on the sprocket (over the motor).
The door closes by itself| Automatic closing is activated.| Deactivate the function for automatic closing as described in the instructions.
Incorrect top or bottom position for the door.| Programming error.| Follow the programming instructions.
The door is not working properly and H is shown in the display.| Data error as a result of moisture.| Try allowing the motor to dry. If this does not help, replace the electronics. Contact your dealer.
The chain is not tensioned and the bearings are making a noise.| Slack chain.| Tension the chain with the tensioning nut on
The door does not stop in the bottom position, but goes up again.| The bottom position of the door (menu 2) is set too close to the floor.| The door must not press against the floor in closed position. Leave at least 1 mm of free space, or fit a soft rubber strip, on the bottom edge of the door.
The door does not go all the way to the top or bottom position, but stops and changes direction. Fis shown on the display, even though there is no obstruction.| Too little resistance tolerance.| Program the resistance tolerance up and down (menu 3).
The motor beeps.| The reminder signal is activated.| See instructions to set reminder signal.
The remote control does not work.| The remote control has been reset because S was not pressed.| Reprogram the remote control.
 | The setting in Menu 5 has been changed.| Follow the instructions to reset.

EU DECLARATION OF CONFORMITY

Jula AB, Box 363, SE-532 24 SKARA, SWEDEN

This declaration of conformity is issued under the sole responsibility of the manufacturer

GARAGE DOOR OPENER
230V, 1 00W, 700N
Item number
377011

Conforms to the following directives, regulations and standards

Radio Equipment Directive 2014/53/EU

EN 300 328 V2.2.2, EN 300 220-2 V3.1.1, EN 50665:2017, EN 50663:2017, EN 301 489-1 V2.2.3, EN 301 489-3 V2.1.1, EN 301 489-17 V3.2.2, EN 55014-1 :2017, EN 55014-2:2015, EN IEC 55015:2019, EN 61547:2009, EN IEC 61000-3-2:2019, EN 61000-3-3:2013/A1:2019, EN 60335-1:2012/A2:2019, EN 60335-2-95:2015/A2:2019, EN 62233:2008, EN 13241 :2003/A2:2016, EN 12453:2017, EN12635:2002/A1 :2008, EN ISO 12100:2010

RoHS Directive 2011/65/EU and 2015/863
EN 50581 :2012

This product was CE marked in year -11

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