ENSTO RAK135 One Home Charging Station User Guide

: June 6, 2024
: ENSTO

Table of Contents

Ensto One Home Features
Safety Instructions
Intended Use
User Interfaces
Fixed charging cable
Charging in “Free charging” mode
Charging in “Authorized” mode
Maintenance / Preventive Maintenance Instructions
Residual current device testing instructions
Warranty
Disposal
Declaration of Conformity
Ensto Charger Control Application
Documents / Resources

Ensto One Home

RAK135 15.3.2021 © 2021 Ensto
User Guide

Ensto One Home Features

Available features depend on the charger model.

Safety Instructions

WARNING
The danger of electric shock! Risk of fire!

People who are not able to operate according to the instructions must not use this charger.
Do not use this charger, if the charger itself or the charging cable appears to be damaged.
The installation must only be done by an electrically skilled person.

Intended Use

The charger is intended for charging electric vehicles, both plug-in hybrids, and full battery electric vehicles.
Do not connect to the charger other devices, such as power tools.

User Interfaces

Charger status	LED light	LED operation
The charger is free and ready to use	Green	Stable
While you connect the charging cable	Green	Flashing twice
Your vehicle is connected, charging has not started	Green	Waving
Your vehicle is connected, charging starts	Blue	Waving
Charging ongoing	Blue	Stable
Error state	Red	Stable

The software update of the charger is ongoing. Do not switch off the power or use the charger during the update.| Yellow| Stable

RAK135 / 15.3.2021

Fixed charging cable

Ensto One Home chargers are
equipped with a fixed charging cable.

Charging in “Free charging” mode

Start charging

Remove the plug from the plug holder.
Plugin your electric vehicle.
The LED indicator turns to stable blue.
Unplug your electric vehicle. Put the plug back into the holder.

Charging in “Authorized” mode

Start charging

Remove the plug from the plug holder.
Plugin your electric vehicle.
Open the Ensto Charger Control application on your mobile device.
Press “Start” on the application.
Stop charging
Open the Ensto Charger Control application on your mobile device.
Press “Stop” on the application.
Unplug your electric vehicle.
Put the plug back into the plug holder.

Maintenance / Preventive Maintenance Instructions

Do these maintenance actions once a year or as needed.
With well-done maintenance, you can ensure a long lifetime of the charger and keep the warranty valid.

x	Maintenance action
Clean possible dirt and dust from the charger surface. Wipe carefully with a

damp cloth.
| Examine the charging plug and the charging cable for wear out or mechanical damage.
The charging plug and cable has to be replaced by an electrically skilled person.
| The software update, if necessary. The software update takes at least 8 minutes.
Do not switch off the power or use the charger during the update.
| Test the residual current device. Comply local requirements for testing interval, but test
the device at least once every six months.

Residual current device testing instructions

EVH161-HC000 / EVH321-HC000 / EVH163-HC000 / EVH323-HC000:
Test the residual current device at the supply line.
EVH161-HCR00 / EVH321-HCR00 / EVH163-HCR00 / EVH323-HCR00:

The combined device with residual current circuit breaker and over current protection (RCBO) is located in the installation box.
Open the installation box hatch.
Press the TEST button.
The rocker turns to 0 positions.
Turn the rocker back to I position.
If a fault occurs, contact an electrician.

Warranty

Warranty conditions, see the product card on www.ensto.com.

Disposal

Do not dispose of electrical and electronic devices including their accessories with the household waste.

When the charger is at the end of its life cycle, it must be disposed of properly according to local recycling guidelines.
The charger’s cardboard packing is suitable for recycling.
Dispose of the plastic wrap with the household waste or according to local recycling guidelines.

Declaration of Conformity

Hereby, Ensto Chago Oy declares that the Ensto One chargers are in compliance with the Directive 2014/53/EU. The full text of the EU declaration of conformity is available on request. Please see contact information on www.ensto.com.

Ensto Charger Control Application

With the Ensto Charger Control Application, you can control your charger and change the settings of your charger.
Bluetooth technology is used for wireless connections.
You can pair your mobile to several chargers, but you can be connected only to one charger at a time.
The range in free space is approximately 5m.
13.1. Installing the application
Download the Ensto Charger Control application from Apple Store or Google Play.
Open the application. In “DEMO” mode you can practice using the application.

Android version 5.0 and above iOS version 8.0 and above

|
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https://play.google.com/store/apps/details?id=com.homechargermobile| https://apps.apple.com/fi/app/ensto-charger-control/id1449138889

13.2. Pairing the charger with your mobile device

First, switch off the charger from the main switch and then switch it on again.
Start the pairing procedure within 3 minutes.
Open the application.
Go to “Devices”.
Select from “Available Devices” the charger you want to pair with your mobile.
If the pairing fails the first time, try again starting from step 1.
When the pairing is completed, you can find your charger in “Devices”.

If you want to control the charger with another mobile device, follow the pairing steps above.
Note! The charger can be paired only to one mobile device at a time.

13.3. Application user interface

Note! If you have a 3-phase charger (EVH163… / EVH323…) and all phases are connected, the application shows the highest charging current and the charged energy is calculated from that value. The actual total charged energy may be lower than calculated.

13.4. Changing the operating mode

The default setting for the charger is “Free charging”.
You can change the operating mode to “Authorized” in “Settings / Charger operating mode”.
In the “Authorized” mode you start and stop charging with the application.

13.5. Changing the maximum charging current

The nominal charging current depends on the charger type.
If your installer has set the maximum charging current to a lower value, it is due to restrictions on the installation site.
You can charge your vehicle at a lower current than the set maximum value. Notice that in that case it takes longer to charge your vehicle fully.
You can set the charging current from the home screen or “Settings / Max charging current”.

13.6. Error messages
At the error state, an error code appears on the screen of your mobile device. See the table below for the cause and corrective actions.

Code	Cause	Corrective action
0.00E+00	The charger has received incorrect information from the vehicle.

Switch off the charger from the main switch and then switch it on again. If the error occurs again, contact the service.
| The fault current detection sensor is defective.| Contact service.
0.00E+00| The charger has an internal malfunction.| Contact service.
E04| The charger has an internal malfunction.| Contact service.
---|---|---
E05| The charger has detected a fault current in the charging circuit.| Switch off the charger from the main switch and then switch it on again. If the error occurs again, contact the service.
E06| A fault in the charge contactor has tripped the system’s protection device RCD / RCBO.| Turn urn on the protection device RCD / RCBO. If the error occurs again, contact the service.
E07| The charger was unable to identify the current-carrying capacity of the charging cable.| The charging cable may be defective. Restart the charger. If the error occurs again, try charging with another charging cable.
E08| The charger has detected a malfunction in the vehicle.| Switch off the charger from the main switch and then switch it on again. If the error occurs again, take your vehicle to service. If possible, try charging another vehicle.
E09| The charger is overheated.| Let the charger cool down and try again. If the charger is in an exceptionally warm environment, try lowering the ambient temperature.
E10| The vehicle has exceeded the permitted charging current.| Switch off the charger from the main switch and then switch it on again. If the error occurs again, take your vehicle to service. If possible, try charging another vehicle.
El 1| The charger has a malfunction.| Contact service.
E12| The charger has detected a software error.| Contact service.
E13| The charger has detected a short circuit in the charging cable.| The charging cable may be defective. Switch off the charger from the main switch and then switch it on again. If the error occurs again, try charging with another charging cable.
El 5| The charger has an internal malfunction.| Switch off the charger from the main switch and then switch it on again. If the error occurs again, contact the service.
E18| A fault in the charge contactor has tripped the system’s protection device RCD / RCBO.| Turn on the protection device RCD / RCBO. If the error occurs again, contact the service.
E19| The vehicle has performed an operation that is not supported by the charger.| The charger and the vehicle are incompatible with certain features. The charger can partially charge the vehicle. The incompatibility will not damage the charger or the vehicle.
E21| The control circuit on the charge contactor has a malfunction.| Switch off the charger from the main switch and then switch it on again. If the error occurs again, contact the service.

If you need to contact Ensto related to the faulty operation of the charger, go first to “Support / Error log”. Save the error log information before contacting. This information helps the technical support and maintenance to resolve the issue.
Note! In some situations, the charger automatically returns to normal operation within approximately 5 minutes after disconnecting the charging cable.

https://www.ensto.com/eoinst

ensto.com
Ensto Chago Oy
Ensio Miettisen katu 2, P.O. Box 77
FIN-06101 Porvoo, Finland
Tel. +358 204 76 21