HOOVER CH27312 40V Li-Ion 12Ah Battery Instruction Manual

: June 6, 2024
: Hoover

Table of Contents

IMPORTANT SAFETY INSTRUCTIONS
FEATURES
CHARGING THE 40V BATTERY
TROUBLESHOOTING
BATTERY DISPOSAL
SERVICE & WARRANTY
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

**HOOVER CH27312 40V Li-Ion 12Ah Battery Instruction Manual

**

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS!

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS:

SAVE THESE INSTRUCTIONS – This manual contains important safety and operating instructions for battery charger Model CH27312.
Before using battery charger, read all instructions and cautionary markings on battery charger, battery, and appliance using battery.

WARNING!: RISK OF FIRE, PROPERTY DAMAGE, AND INJURY. NEVER EXPOSE YOUR BATTERY PACK OR CHARGER TO WATER, MOISTURE, OR FLUIDS, INCLUDING BUT NOT LIMITED TO CORROSIVE OR CONDUCTIVE FLUIDS, OR ALLOW FLUIDS TO FLOW INSIDE THESE ITEMS. Corrosive or conductive uids, such as salt water, chlorine, certain industrial chemicals, and bleach or bleach containing products, etc., can cause a short circuit in the battery pack. If your battery pack is exposed to a corrosive or conductive uid, do not attempt to use or charge the battery pack and immediately perform the following steps:

Wear appropriate personal protective equipment, including eye protection and rubber gloves.
Place your exposed battery pack in a large bucket, such as a 5 gallon or similar bucket, and fill the bucket with regular tap water. Do not place more than two packs in the bucket.
Locate the bucket outdoors in an area inaccessible to children and pets and away from all buildings, garages/sheds, structures, vehicles, and combustible/ammable materials.
Leave the battery pack(s) in the bucket filled with tap water and call Customer Service at 1-888-768-2014 for additional instructions on the proper disposal of the exposed battery pack(s).

WARNING:READ ALL SAFETY WARNINGS AND INSTRUCTIONS. FAILURE TO FOLLOW THE WARNINGS AND INSTRUCTIONS MAY RESULT IN ELECTRIC SHOCK, FIRE AND/OR SERIOUS INJURY:

Recharge only with the charger specified by the (Hoover part #CH07150, CH07250) manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack. Do not use chargers outdoors.
Use charger only with specifically designated battery packs (Hoover part #CH27312). Use of any other battery packs may create a risk of injury and fire.
When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Do not attempt to short circuit the battery or charger terminals.
Do not expose battery to crushing, incineration or similar actions. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, ush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns. See battery disposal section for directions.
Do not attempt to disassemble battery. Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 265°F (130C) may cause explosion.
Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
Do not modify or attempt to repair the charger or the battery pack except as indicated in the instructions for use and care.
This product is intended for Commercial use only.
Do not use charger with damaged cord or plug. If appliance or charger is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call 1-888-768-2014 prior to continuing use.
Do not pull or carry charger by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
Do not place product on cord. Do not run appliance over cord. Keep cord away from heated surfaces.
Do not unplug charger by pulling on cord. To unplug charger, grasp the plug, not the cord.
Do not handle charger – including charger plug and charger terminals, or appliance – with wet hands.
This product includes rechargeable lithium-ion batteries. Do not expose batteries to high temperatures, as they may catch fire and/or explode.
Unplug the charger from the outlet before any routine cleaning or maintenance.
Keep charger away from areas where oil may be present.

CAUTION: TO REDUCE THE RISK OF DAMAGE

Do not expose charger or batteries to freezing temperatures.

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, THE CHARGER HAS A POLARIZED PLUG (ONE BLADE IS WIDER THAN THE OTHER). THIS PLUG WILL FIT IN A POLARIZED OUTLET ONLY ONE WAY. IF THE PLUG DOES NOT FIT FULLY IN THE OUTLET,REVERSE THE PLUG. IF ITS TILL DOES NOT FIT, CONTACT A QUALIFIED ELECTRICIAN TO INSTALL THE PROPER OUTLET. DO NOT CHANGE THE PLUG IN ANY WAY.

FEATURES

Battery

LED Charge Level Indicator
Charge Level Check Button
Release Button
Connection Terminals

CHARGING THE 40V BATTERY

NOTE: Batteries are shipped in a low charge condition to prevent possible problems. You should charge them before first use.

To charge the battery, slide battery into charger. Push backward until battery clicks into.
When charging, the fully lit LEDs on the battery will indicate charge level.
To remove battery, press the release button and slide battery forward while holding down on charger base.

CHARGING AMBIENT TEMPERATURE RANGE: 5 °C – 40 °C (41 °F – 104 °F)

TROUBLESHOOTING

If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-888-768-2014 prior to continuing use.

This product contains no serviceable parts.

See Hoover.com for more information/troubleshooting.

BATTERY DISPOSAL

BATTERY DISPOSAL WARNING: RISK OF EXPLOSION OR EXPOSURE TO TOXIC MATERIAL.

CAUTION: The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not disassemble, heat above manufacturer’s maximum temperature range (40°C/104°F), or incinerate. Replace battery with Hoover® Commercial Battery Part #CH27312 only. Use of another battery may present a risk of fire or explosion. Dispose of used battery promptly. Keep away from children. Do not dispose of in fire. Do not attempt to remove any component projecting from the battery terminals. Fire or injury may result. Prior to disposal, protect exposed terminals with heavy insulating tape to prevent shorting.

LITHIUM-ION BATTERIES: The battery must be collected, recycled or disposed of in an environmentally sound manner. The EPA certified RBRC Battery Recycling Seal on the lithium-ion (Li-ion) battery indicated Techtronic Industries, a corporate affiliate of Hoover® Commercial, is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful life, when taken out of service in the United States or Canada. The RBRC program provides a convenient alternative to placing used Li ion batteries into the trash or the municipal waste stream, which may be illegal in your area. Please visit www.rbrc.org/call2recycle/ for information on Li-ion battery recycling and disposal bans/restrictions in your area. Hoover® Commercial involvement in this program is part of our commitment to preserving our environment and conserving our natural resources.

SERVICE & WARRANTY

SERVICE INFORMATION

ANY SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE. Call 1-888-768-2014 USA & Canada. In the event that further assistance is required, visit an authorized service center. Costs of any transportation to and from any place of repair are to be paid by the owner. Always identify your product by the model number and manufacturing code when requesting information or ordering replacement parts. (The model number and manufacturing code appears on the bottom of charger and bottom of battery.)

1 YEAR LIMITED WARRANTY

WHAT THIS WARRANTY COVERS

When used and maintained in normal Commercial use and in accordance with the Owner’s Guide your Hoover® Commercial charger and battery are warranted against original defects in material and workmanship for 1 year limited warranty from date of purchase (the “Warranty Period”). During the Warranty Period, Hoover® Commercial will provide labor and parts, at no cost to you, to correct any such defect in your CH27312 that was purchased in the United States, at a U.S. Military Exchange, or in Canada. Hoover® Commercial also reserves the right to provide you with a replacement product(s) or refund, in Hoover Commercial’s discretion, in order to satisfy the terms of this warranty.

HOW TO MAKE A WARRANTY CLAIM

If the CH27312 are not as warranted, take or send the product to a Hoover® Commercial Authorized Warranty Service Dealer along with proof of purchase or contact Hoover® Commercial at 1-888 768-2014. For an automated referral to authorized service outlets in the U.S.A., phone: 1-888-768-2014.

WHAT THIS WARRANTY DOES NOT COVER

Certain parts for your Hoover® Commercial product require replacement in the ordinary course of use due to normal wear. These items include belts, agitator roll sleeves, agitator bearings, brushes, bags, filters and bulbs. These parts are not covered by this Warranty. This Warranty also does not cover: improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the control of Hoover® Commercial, owner’s acts or omissions, use outside the country in which the product was initially purchased, resale of the product by the original owner, defects or damages caused by repair or alteration by anyone other than an Authorized Hoover® Commercial Warranty Service Dealer. Hoover® Commercial reserves the right to inspect any alleged defective product and make final decisions on any warranty claim. This warranty does not cover pick up, delivery, transportation or house calls. However, if you mail your product to a Hoover® Commercial Authorized Warranty Service Dealer for warranty service, cost of shipping will be paid one way.

OTHER IMPORTANT TERMS

This warranty is not transferable and may not be assigned. This Warranty shall be governed and construed under the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement of batteries or parts or repair performed under this Warranty. THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL HOOVER® COMMERCIAL BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER. Some states do not allow the exclusion of consequential damages, so the above exclusion may not apply to you. This warranty gives you specific rights; you may also have others that vary from state to state.