ZIPPER ZI-STE2800IV Inverter Generator User Manual
- June 6, 2024
- ZIPPER
Table of Contents
ZIPPER MASCHINEN GmbH
Gewerbepark 8
4707 Schlüsslberg | AUSTRIA
+43 (0) 7248 61116-700 | FAX 7248 61116-720
info@zipper-maschinen.at | www.zipper-
maschinen.at
USER MANUAL GENERATOR
ZI-STE2800IV
EAN: 9120039232843
ATTENTION: Check Oil (15W40)! Engine doesn’t start with low oil!
Edition: 20.11.2019 - Revision – 00 - RaR – EN
2 SAFETY SIGNS
SAFETY SIGNS
DEFINITION OF SYMBOLS
EC-CONFORM – This product complies with the EC-directives.
READ THE MANUAL! Read the user and maintenance manual carefully and get familiar with the controls in order to use the machine correctly and to avoid injuries and machine defects.
No open flame, fire, open source of ignition and smoking prohibited!
Hot Surface
Keep safe distance!
Protect from moisture!
High voltage!
ATTENTION! For transport, oil has been drained. Fill up with 4-stroke quality motor oil before first operation! Failure to do so will result in permanent engine damage and void guarantee.
Warning of flammable liquids; turn off the engine before filling (gasoline)
Danger of Intoxication (CO)! Only use outdoors and far from open windows and vents!
3 TECHNICS
3.1 Components
ZI-STE2800IV
1| Fuel cap| 8| Circuit breaker
2| Fuel gauge| 9| On-Off main-switch
3| Control panel| 10| Indicator lights
4| Engine oil filler| 11| Display
5| Recoil starter| 12| AC-socket
6| Air filter| 13| Grounding
7| USB-connector| |
Display
1:SZB
2:T
3:F
4:V
Indicator lights:
Yellow: overload alert
Red: low oil alarm
Green: running
3.2 Technical data
ZI-STE2800IV
Engine type|
1-Zylinder 4-Takt
HP170F/P
Displacement|
212 cm³
Engine power|
4,0 kW
Engine speed|
3000 min-1
Starter|
Seilzug
Ignition|
CDI
Fuel|
bleifreies Benzin
Fuel tank capacity|
5 l
Engine oil|
15W40
Oil tank capacity|
600 ml
Rated output power|
2,8 kW (COP)
Max. output|
3,2 kW
AC-output|
1 x 230 V / 50 Hz
USB-port|
1x 5 V / 1 A
1x 5 V / 2,1 A
IP-rating|
IP23M
Guaranteed sound power level|
95dB(A)
Machine dimension|
470 x 420 x 480 mm
Weight (net)|
33 kg
Weight (gross)|
34 kg
9 PREFACE
Dear Customer!
This manual contains important information and advice for the correct and safe
use and maintenance of the generator ZI-STE2800IV.
Following the usual commercial name of the device (see cover) is substituted
in this manual with the name “machine”.
The manual is part of the machine and may not be stored separately. Read it
profoundly before first use of the machine and keep it for later reference.
When the machine is handed to other persons always put the manual to the
machine.
Please follow the security instructions!
Please read the entire manual, to prevent misunderstandings, machine damage or even injuries!
Due to continuous development of our products illustrations, pictures might
differ slightly.
If you however find errors in this manual, please inform us.
Technical changes excepted!
Copyright law
© 2017
This manual is protected by copyright law - all rights reserved. Especially
the reprinting as well as the translation and depiction of pictures will be
prosecuted by law. Court of jurisdiction is the Landesgericht Linz or the
competent court for 4707 Schlüsslberg, AUSTRIA.
Customer Support
ZIPPER MASCHINEN GmbH
Gewerbepark 8, 4707 Schlüsslberg
AUSTRIA
Tel.: +43 7248 61116-700
Fax: +43 7248 61116720
Mail: info@zipper-maschinen.at
10 SAFETY
10.1 Intended Use
The machine must only be used for its intended purpose! Any other use is
deemed to be a case of misuse. To use the machine properly you must also
observe and follow all safety regulations, the assembly instructions,
operating and maintenance instructions lay down in this manual.
All people who use and service the machine have to be acquainted with this
manual and must be informed about the machine’s potential hazards.
It is also imperative to observe the accident prevention regulations in force
in your area.
The same applies for the general rules of occupational health and safety.
The machine is used for:
Generation of 230V~/ 50Hz electricity for the power supply of electrical
devices for private use as well as for hobby and DIY projects outdoors, and
generation 5V for USB operation within the specified technical limits. Before
connecting the electrical devices, please check the compatibility according to
the respective manufacturer’s specifications.
Any manipulation of the machine or its parts is a misuse, in this case
ZIPPER-MASCHINEN and its sales partners cannot be made liable for ANY direct
or indirect damage.
|
WARNING
---|---
- The generator is to be operated only with equipment whose voltage specifications conform with the generator’s output voltage.
- The generator has an oil pressure protection. If oil level is low, it is not possible to restart the engine.
- Never connect the generator to the power supply (socket-outlet)!
- Never connect the generator with other energy sources (generators)!
- Never change the motor and machine settings.
Ambient conditions
The machine may be operated:
humidity max. 70%
temperature +5° to +40° (+41°F to +104°F)
max. altitude above sea level 1500m
The machine shall not be operated in areas exposed to increased fire or explosion hazard.
Prohibited use:
- The operation of the machine outside the stated technical limits described in this manual is forbidden.
- Operation of the machine function without safety devices is forbidden.
- The use of the machine not according with the required dimensions is forbidden.
- The use of the machine not being suitable for the use of the machine and not being certified is forbidden
- Any manipulation of the machine and parts is forbidden.
- The use of the machine for any purposes other than described in this user-manual is forbidden.
- The unattended operation on the machine during the working process is forbidden!
- Never cover the running generator.
10.2 Safety instructions
Missing or non-readable security stickers have to be replaced immediately!
To avoid malfunction, machine defects and injuries, read the following security instructions!
The locally applicable laws and regulations may specify the minimum age of the operator and limit the use of this machine!
- Use the machine only in good enough light to allow a safe operation can be guaranteed.
- In tiredness, decreased concentration or under the influence of alcohol or drugs, the work on the machine is prohibited!
- Unauthorized persons, especially children and not trained personnel must be kept away from the running machine!
- The machine must be operated only by trained persons (knowledge and understanding of this manual), which have no limitations of motor skills compared with conventional workers.
- If you pass the machine to third, these instructions must be attached to the machine.
- Danger of burns! During the operation flow of hot exhaust gases and engine parts such as the muffler and engine become hot.
- Never place a hot machine in dry grass or other easily flammable materials.
- After the operation, the machine must cool down. Otherwise there is an imminent risk of burns.
- WARNING: Gasoline is highly flammable!
- Stop the engine before refuelling
- Smoking and open flames are prohibited during refuelling. Do not refuel when the engine and carburettor are still very hot.
- Refuel only outdoors or in a well ventilated area.
- Avoid contact with skin and clothes (fire hazard).
- Check after refuelling tank cap and check for leaks.
- Start the engine at least 3 meters from the tank location.
- Spilled fuel is wipe immediately.
- Keep the fuel in suitable containers only.
- Make sure the fuel does not overflow. If the fuel overflows, the engine must not be started. Remove any dirt from the appliance and prevent any attempt at ignition until fuel fumes have evaporated.
- Damaged fuel tank or other tank cap must be replaced immediately
- After the operation the fuel cock must be closed (if available)
- Danger of Intoxication! Only use outdoors and far from open windows and vents!
- Exhaust contains poisonous carbon monoxide. The exposure can cause unconsciousness and death.
- No other person, children or pets shall remain within 5m!
- Place the generator at least 1m away from buildings and the equipment connected to it.
- Place the generator in a secure, level position. Do not turn, tip or change the generator’s position while it is working.
TRANSPORTHINWEISE:
- Always switch off the engine when transporting and refueling the generator!
- Secure the generator against shifting and toppling during transport.
10.3 Remaining risk factors
Even if the machine is used as required it is still impossible to eliminate certain residual risk factors totally. The following hazards may arise in connection with the machine´s construction and design:
-
Risk of burns:
Touching the mufflers, exhaust and other machine components which can be hot after prolonged continuous operation or when the engine is hot cause severe burns. -
Risk of fire and explosion:
Gasoline is highly flammable and explosive under certain conditions.
NEVER refuel fuel or engine oil while the machine is in operation or is hot.
When refueling and at places where fuel is stored not smoke or allow open flames or sparks.
Do not overfill the fuel tank and avoid the spillage of gasoline during refueling. If fuel is spilled make sure the area is completely dry and cleaned before starting the engine.
Make sure that the filler cap is tightly closed again after refueling safely. -
Chemical risks
Never use or refuel a gasoline or diesel engine in a closed area without adequate ventilation.
Carbon monoxide emissions from the internal drive units of the engine can cause in confined spaces through inhalation health effects and death. Therefore use the machine only in well-ventilated rooms or outdoors in operation.
Liquid fuels can cause serious damage on the skin and the environment. -
Risk of electric shock
Direct electrical contact may cause electric shock.
Never touch the unit with wet hands. Provide adequate grounding. -
Hearing damage
A longer stay in the immediate vicinity of the running unit may cause hearing damage.
Wear ear protectors!
These risk factors can be minimized through obeying all security and operation instructions, proper machine maintenance, proficient and appropriate operation by persons with technical knowledge and experience.
In spite of all safety is and remains her healthy common sense and their corresponding technical qualification / training for use of the machines most important safety factor!
12 OPERATION
Please check the product contents immediately after receipt for any eventual transport damage or missing parts. Claims from transport damage or missing parts must be placed immediately after initial machine receipt and unpacking before putting the machine into operation. Please understand that later claims cannot be accepted anymore.
12.1 Pre-operation check
12.1.1 Check engine oil
| ATTENTION|
---|---|---
The generator is delivered without engine oil and fuel!
Engine oil 15W40 must be filled before first use!
See capture maintenance => engine oil change
12.1.2 Check fuel
- Place the machine on a firm and flat surface.
- Open the fuel cap.
- Check the fuel filter.
Never refuel without fuel filter!
Fuel must be unleaded gasoline
NEVER REFUEL IF THE ENGINE IS RUNNING!
12.2 Operation instructions
| NOTICE
---|---
- Always place the machine on a firm and flat surface! No turning, tilting or moving during the engine is running
- Always check oil and fuel level before starting
- Do not connect the appliance before the unit is running at full speed. Disconnect the appliance before turning the unit off.
- Connected devices must be in perfect condition.
- Keep the cable length to the consumer as short as possible.
12.3 Operation
12.3.1 Start
-
Turn the fuel valve to position “ON”
-
Switch the Engine-switch to position “ON”
-
At cold start set the choke to position “CLOSE”.
At worm start (the engine was running and is still warm) set choke to Position “OPEN”.
If the generator fails to start after 5 attempts, pull choke to position “CLOSE” and try again. -
If the engine runs smoothly set choke to position “OPEN”
-
Start the engine with the recoil starter:
Grip the handle and pill the recoil starter.
If the engine does not start, try again.
Normally start: 3-4 attempts
When starting with the recoil starter, the motor
may recoil suddenly as it starts up, resulting in hand injuries!
12.3.2 Stop
|
ATTENTION
---|---
In case of emergency stop the generator directly with the ON-OFF switch
In normal circumstances switch off the generator as follows:
Shut down the connected devices and disconnect them from the generator.
To cool down let the engine running for a while without any loads.
Switch off the generator by putting the engine switch to position “OFF”
At longer breaks:
To cool down let the engine running for a while without any loads.
Thereafter close the fuel cock by turning to position “OFF”.
The engine runs until the remaining fuel is consumed in the carburetor.
Switch off the generator by putting the engine switch to position “OFF”
13 MAINTENANCE
|
ATTENTION
---|---
No cleaning, upkeep, checks or maintenance when machine is running!
Shut off the machine and let it cool down before start servicing!
The machine does not require intense maintenance. However, to ensure a long lifespan, we strongly recommend following the upkeep and maintenance plan.
Repairs must be carried out by specialists! Use original ZIPPER parts only!
NOTICE
Only a properly maintained equipment may be a satisfactory tool. Care and
maintenance deficiencies can cause unpredictable accidents and injuries.
Repairs should be performed only by authorized service centers.
Improper operation may damage the equipment or endanger your safety.
13.1 Maintenance plan
Servicing period
| Before any using| After: 1 month 5 HOO| After: 3 month 25 HOO| After: 6 month 50 HOO| After: 12 month 100 HOO|
After: 25 month 250 HOO
---|---|---|---|---|---|---
Engine oil (15W40)| Inspection|
X
| | | | |
Change| |
X
| |
X
| |
Air filter| Inspection|
X
| | | | |
Change| | | |
X
| |
Spark plug| Inspection| | | | |
X
|
Change| | | | | |
X
Fuel tank / fuel filter| Inspection| X| | | | |
Change| | | |
X
| |
Provide appropriate servicing upon the earlier of the following: in the given month or after the specified hours of operation (HOO) have expired.
13.2 Cleaning
- We recommend cleaning the machine immediately after each use.
- Keep all safety devices, air vents and the motor housing free of dirt and dust as far as possible
- Wipe the equipment with a moist cloth and some soft soap or blow it with compressed air at low pressure.
NOTICE
Do not use cleaning agents or solvents; these could attack the plastic parts of the machine!
13.3 Engine oil change
|
ATTENTION
---|---
Switch off the machine before starting the engine oil change!
Drain the used oil quickly and completely while the engine is still warm.
For the purposes of environmental protection fill the oil in tight containers
and dispose the oil in a recycling center. Do not dispose it with household
waste
Pull out the drain screw (1)
- Drain the dirty oil into a suitable container
- Replace the drain screw
- Remove the dipstick
- Fill in new engine oil (15W40, 600ml) and check the engine oil level with the dipstick
- If the level is correct (FULL) reinsert the dipstick
- Remove oil residues with a rag
- Put the machine on an even area and start the engine. If there is sufficient oil level the low oil alarm light will be not activated
13.4 Air filter
- Loosen the clip and remove the cover
- Remove the air cleaner case
- Remove the air cleaner
- Clean the air filter with soapy water, then rinse with clear water and let it dry thoroughly before reassembling
- Reassemble the air cleaner in reverse order
13.5 Spark plug (F6RTC)
- Open and lift away the left top cover
- Remove the spark plug cap
- Loosen the spark plug using the spark plug socket.
- Visually inspect the spark plug
- Remove carbon deposits with a copper wire brush
- Check electrode gap (0,7 -0,8mm)
- Reassemble the spark plug in reverse order
13.6 Transport
- Secure the machine to prevent slipping
- Do not let the fuel spill out of the fuel tank.
- When the generator is placed on vehicle, the engine may not run.
- During transport, protect the machine from excessive heat. If longer periods in an enclosed vehicle the fuel may ignite due to overheating.
13.7 Storage
If the machine is stored for longer than 30 days:
- Wait until the engine cools down sufficiently.
- Allow the fuel from the tank into a suitable container (or let the machine run till it stops itself) and store the drained fuel in a suitable container.
- Clean and dry machine
- Store in a dry, out of reach of children place
- Cover the machine well and store it in a dry and clean place.
13.8 Disposal
Do not dispose the machine, machine components fuel and oil in residual waste. Contact your local authorities for information regarding the available disposal options. When you buy at your local dealer for a replacement unit, the latter is obliged to exchange your old.
14 TROUBLE SHOOTING
Trouble
| Possible cause|
Solution
---|---|---
Engine does not start| • Incorrect starting sequence| • Observe the
correct starting sequence
• Dirty air cleaner| • Clean/replace air cleaner
• No fuel supply| • Refuel
• Fault in the fuel line| • Check the fuel line for kinks or damages
• Engine flooded.| • Screw off, clean and dry the spark plug. Then pull the
cranking rope several times and reinstall the spark plug
• Spark plug connector not placed on.| • Place on the spark plug connector
• No ignition spark| • Clean/replace spark plug
• Check ignition cable
• Fuel cock closed| • Open fuel cock
• Engine oil to few| • Check engine oil
Engine starts and is stalled immediately| • Incorrect idle adjustment| •
Contact customer service
Machine works with interruptions| • Carburetor incorrectly adjusted| •
Contact customer service
• Spark plug fouled| • Clean/replace spark plug
• Check spark plug connector
Low oil light glows| • Check oil level| • Fill engine oil
Low oil light glows| • To less or no oil| • Fill engine oil
Overload indicator light glows| • Low voltage protection activated| •
Engine speed to low
Overload indicator light glows| • High temperature protection activated|
• Cool down the engine
Overload indicator light glows| • Overload protection activated| • To
big loads
Overload indicator light glows| • Short circuit protection activated| •
Check loads
|
NOTICE
---|---
Should you in necessary repairs not able to properly to perform or you have
not the prescribed training for it always attract a workshop to fix the
problem.
25 WIRING DIAGRAM
26 SPARE PARTS
26.1 Spare parts order
With original ZIPPER spare parts you use parts that are attuned to each other shorten the installation time and elongate your machines lifespan.
IMPORTANT
The installation of other than original spare parts voids the warranty!
So you always have to use original spare parts
When you place a spare parts order please use the service formula you can find in the last chapter of this manual. Always take a note of the machine type, spare parts number and partname. We recommend to copy the spare parts diagram and mark the spare part you need.
You find the order address in the preface of this operation manual.
26.2 explosion drawing
No.
| Name|
Qty.
---|---|---
1
| MOTOR COVER|
2
2
| BOLT GB/T 16674.1-2000 M6×12|
4
3
| BOLT GB/T 16674.1-2000 M6×16|
4
4
| COOLING FAN|
1
5
| BOLT GB/T 16674.1-2000 M8×1×25|
1
6
| WASHER 8×22×2|
1
7
| MOTOR ROTOR|
1
8
| BOLT GB/T 16674.1-2000 M6×45|
4
9
| MOTOR SPINDLE|
1
10
| BOLT GB/T 16674.1-2000 M8×16|
4
11
| MUFFULER|
1
12
| NUT /GB/T 6170-2000 M8|
2
13
| EXHAUST GASKET|
1
14
| ENGINE|
1
15
| INVERTER|
1
16
| BOLT GB/T 16674.1-2000 M8×40|
4
17
| BOLT GB/T 16674.1-2000 M8×40|
4
18
| TANK STRAINER|
1
19
| FUEL TANK CAP SEAL|
1
20
| TANK CAP|
2
21
| FUEL TANK|
1
22
| OIL STRAINER|
5
23
| OIL SEAL GASKET|
1
24
| OIL SWITCH ASSEMBLY|
1
25
| SOCKET|
1
26
| USB|
1
27
| PANEL|
1
28
| PANEL PLASTIC BACK COVER|
1
29
| BLOT GB/T 16674.1-2000 M6×16|
4
30
| ENGINE STOP|
1
31
| INDICATOR LAMP ASSEMBLY|
1
32
| VFT|
1
33
| DC TERMINAL|
2
34
| CIRCUIT BREAKER|
1
35
| FRAME|
1
36
| NUT /GB/T 6177.1-2000 M8|
12
37
| BOLT GB/T 16674.1-2000 M8×32|
4
38
| SHOCK ABSORBER|
4
39
| FRONT SUPPORT PLATE|
1
40
| BACK SUPPORT PLATE|
1
41
| ENGINE FRONT COVER|
1
42
| CONNECTING PLATE|
1
43
| BOLT GB/T13806.2-1992 ST2.9×12|
2
44
| OIL GAUGE ASSEMBLY|
1
No.
| Name|
Qty.
---|---|---
1
| BOLT GB/T 5789-1986 M8×30|
6
2
| CRANKCASE COVER|
1
3
| BEARING GB/T276-1994 6205|
2
4
| LOCATING PIN 8×12|
1
5
| CAMSHAFT ASSEMBLY|
1
6
| CRANKCASE SEALING PAPER PAD|
1
7
| CRANSHAFT ASSEMBLY|
1
8
| GOVERNOR GEAR ASSEMBLY|
1
9
| BOLT GB/T 5789-1986 M6×12|
2
10
| GUIDE COVER|
3
11
| TAPPET|
2
12
| CONNECTING ROD ASSEMBLY|
1
13
| PISTON PIN RETAINER|
2
14
| PUSH ROD|
6
15
| INTAKE VALVE|
1
16
| EXHAUST VALVE|
1
17
| VALVE SPRING|
2
18
| EXHAUST VALVE SPRING|
1
19
| EXHAUST VALVE CAP|
1
20
| INTAKE VALVE SPRING|
1
21
| INTAKE VALVE OIL BAFFLE|
1
22
| EXHAUST PORT DOUBLE HEAD|
1
23
| CYLINDER HEAD ASSEMBLY|
1
24
| BOLT GB/T 5789-1986 M8×60|
4
25
| ROCKER DOUBLE HEAD SCREW|
2
26
| LIMIT PLATE|
1
27
| ROCKER ARM|
2
28
| VALVE ADJUSTING SCREW|
2
29
| VALVE LOCK SCREW|
2
30
| CYLINDER HEAD GASKET|
1
31
| CYLINDER HEAD ASSEMBLY|
1
32
| BOLT GB/T 5789-1986 M6×12|
4
33
| SPARKING PLUG F7TC|
1
34
| BOLT M6×113|
2
35
| INLET GASKET|
1
36
| INSULATION BOARD|
1
37
| CARBURATOR GASKET|
1
38
| CABURATOR|
1
39
| AIR FILTER|
1
40
| NUT GB/T 6177.1-2000 M6|
2
41
| BOLT GB/T 16674.1-2004 M5×10|
6
42
| AIR FILTER ASSEMBLY|
1
43
| AIR FILTER BRACKET|
1
44
| BOLT GB/T 5789-1986 M6×12|
1
45
| LOCATING PIN 10×14|
2
46
| PISTON RING ASSEMBLY|
1
47
| PISTON PIN|
1
48
| PISTON|
1
49
| ACCELERATOR BRACKET|
1
50
| PULL ROD|
1
51
| FINE SPRING|
1
52
| SPEED ARM|
1
53
| RESET SPRING|
1
54
| T TYPE BLOT M6×21|
1
55
| NUT GB/T 6177.1-2000 M6|
1
56
| B TYPE PIN|
1
57
| SWING ROD GASKET|
1
58
| GOVERNOR SCREW|
1
59
| BOLT GB/T 16674.1-2004 M6×25|
2
60
| IGNITER ASSEMBLY|
1
61
| BOLT GB/T 16674.1-2004 M6×8|
4
62
| RECOIL STARTER ASSEMBLY|
1
63
| BOLT GB/T 16674.1-2004 M6×12|
4
64
| RECOIL STARTER AIR GUIDE COVER|
1
65
| NUT GB/T 6177.2-2000 M14×1.5|
1
66
| START CUP|
4
67
| FAN|
1
68
| FLY WHEEL ASSEMBLY|
1
69
| OIL SEAL 41.25×25×6|
2
70
| BLOT GB/T 16674.1-2004 M6×12|
1
71
| FLY WHEEL SIDE COVER|
1
72
| SINGLE PASS|
1
73
| BOLT GB/T 16674.1-2004 M6×12|
1
74
| CRANK CASE|
1
75
| OIL DRAIN BOLT ALUMINUM PAD|
2
76
| OIL DRAIN BOLT M10×1.25×15|
2
77
| WARNING DEVICE|
1
78
| NUT GB/T 6171-2000 M10×1.25|
1
79
| BOLT GB/T 16674.1-2004 M6×16|
1
80
| OIL RULE ASSEMBLY|
2
29 WARRANTY GUIDELINES
1.) Warranty:
Company ZIPPER Maschinen GmbH grants for mechanical and electrical components a warranty period of 2 years for amateur use; and warranty period of 1 year for professional use, starting with the purchase of the final consumer. In case of defects during this period, which are not excluded by paragraph 3, ZIPPER will repair or replace the machine at its own discretion.
2.) Report:
In order to check the legitimacy of warranty claims, the final consumer must contact his dealer. The dealer has to report in written form the occurred defect to ZIPPER. If the warranty claim is legitimate, ZIPPER will pick up the defective machine from the dealer. Returned shippings by dealers which have not been coordinated with ZIPPER, will not be accepted and refused.
3.) Regulations:
a) Warranty claims will only be accepted, when a copy of the original
invoice or cash voucher from the trading partner of ZIPPER is enclosed to the
machine. The warranty claim expires if the accessories belonging to the
machine are missing.
b) The warranty does not include free checking, maintenance, inspection
or service works on the machine. Defects due to incorrect usage of the final
consumer or his dealer will not be accepted as warranty claims either. Some
examples: usage of wrong fuel, frost damages in water tanks, leaving fuel in
the tank during the winter, etc.
c) Defects on wear parts are excluded, e.g. carbon brushes, collection
bags, knives, cylinders, cutting blades, clutches, sealings, wheels, saw
blades, splitting crosses, riving knives, riving knife extensions, hydraulic
oils, oil/air/fuel filters, chains, spark plugs, sliding blocks, etc.
d) Also excluded are damages on the machine caused by incorrect or
inappropriate usage, if it was used for a purpose which the machine is not
supposed to, ignoring the user manual, force majeure, repairs or technical
manipulations by not authorized workshops or by the customer himself, usage of
non-original ZIPPER spare parts or accessories.
e) After inspection by our qualified personnel, resulted costs (like
freight charges) and expenses for not legitimated warranty claims will be
charged to the final customer or dealer.
f) In case of defective machines outside the warranty period, we will
only repair after advance payment or dealer’s invoice according to the cost
estimate (incl. freight costs) of ZIPPER.
g) Warranty claims can only be granted for customers of an authorized
ZIPPER dealer who directly purchased the machine from ZIPPER. These claims are
not transferable in case of multiple sales of the machine.
4.) Claims for compensation and other liabilities:
The liability of company ZIPPER is limited to the value of goods in all cases. Claims for compensation because of poor performance, lacks, damages or loss of earnings due to defects during the warranty period will not be accepted. ZIPPER insists on its right to subsequent improvement of the machine.
32 PRODUCT MONITORING
We monitor our products even after delivery.
In order to guarantee a continuous improvement process, we are dependent on
you and your impressions when handling our products:
- Problems that occur when using the product
- Malfunctions that occur in certain operating situations
- Experiences that may be important for other users
We ask you to note down such observations and to send them to us by e-mail, fax or post:
My experiences:
Name:
Product:
Purchase date:
Purchased from:
E-mail:
Thank you for your cooperation!
CONTACT:
Z.I.P.P.E.R MASCHINEN GmbH
4707 Schlüsslberg, Gewerbepark 8
AUSTRIA
Tel :+43 7248 61116 700
Fax:+43 7248 61116 720
info@zipper-maschinen.at
ZIPPER MASCHINEN GmbH www.Zipper-Maschinen.at
ZI-STE2800IV
SERVICE FORM
Please tick one box from below:
❑ service inquiry
❑ spare part inquiry
❑ guarantee claim
*1. Senders information ( required)**
- First name, family name _____
- Street, house number ___
- ZIP code, place ___
- Country _____
- (Mobile) phone ___
International numbers with country code - E-Mail
Fax ____
2. tool information
Serial number: __ *Machine type:
2.1 required spare parts
Part No°
| Description|
Number
---|---|---
| |
| |
| |
| |
| |
2.2 Problem description
Please describe amongst others in the problem:
What has cause the problem/defect, what was the last activity before you
noticed the problem/defect?
For electrical problems: Have you had checked you electric supply and the
machine already by a certified electrician?
3. Additional information
INCOMPLETELY FILLED SERVICE FORMS CANNOT BE PROCESSED!
FOR GUARANTEE CLAIMS PLEASE ADD A COPY OF YOUR ORIGINAL SALES / DELIVERY
RECEIPT OTHERWISE IT CANNOT BE ACCEPTED.
FOR SPARE PART ORDERS PLEASE ADD TO THIS SERVICE FORM A COPY OF THE RESPECTIVE
EXPLODED DRAWING WITH THE REQUIRED SPARE PARTS BEING MARKED CLEARLY AND
UNMISTAKABLE.
THIS HELPS US TO IDENTIFY THE REQUIRED SPARE PARTS FASTLY AND ACCEL-LERATES
THE HANDLING OF YOUR INQUIRY.
THANK YOU FOR YOUR COOPERATION!