AMCREST IP2M-PH822B Pinhole IP Camera User Guide

AMCREST IP2M-PH822B Pinhole IP Camera

LET US KNOW WHAT YOU THINK
We sincerely thank you for your business and are committed to ensuring your full satisfaction. If you are not entirely satisfied for whatever reason, please reach out to us and we will do all within our power to make it right.

As a young and growing company, it would mean the world to us if you could leave an honest online review about our product and services. If your experience has been something less than amazing, please drop us an email at support@amcrest.com or give us a ring at 1-888-212-7538

THANK YOU FOR PURCHASING AN AMCREST CAMERA!
Please follow the instructions in this Quick Start Guide to get your camera set up.

GET THE PREMIUM MONITORING EXPERIENCE WITH AMCREST CLOUD

SETUP YOUR CAMERA WITH AMCREST CLOUD

• Before starting, it is recommeded to reset your camera. Simply unplug the power source and plug it back in.
• Please make sure your camera is plugged in to a power source and your Ethernet cable is connected from the camera to your router.
• Make sure your camera and mobile device are on the same network during setup.

1. Download and open the Amcrest Cloud app from the App Store or Play Store.

2. Once you have downloaded the Amcrest Cloud app, open the app and allow all notifications. Press Sign Up to create a new Amcrest Cloud account. If you have already signed up for Amcrest Cloud, login and skip to step 5.

3. To sign up for an Amcrest Cloud account, enter your name, and choose a username and password for the cloud account. Enter the password again into the Confirm password section. Next, enter your email address. This will be the email address that will be associated with your cloud account. Enter the same email address into the Confirm email address section and press the Sign Up button when you are done.

4. Accept the terms of use for the account. To view the terms of use, click on View Terms. Tap on Agree to accept the terms of use and proceed with Amcrest Cloud setup.

5. Tap on Add Camera.

6. Give the camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue

7. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue.
   Note : On Android mobile devices, tap on Scan QR Code to access the QR code reader.

8. If you are adding a new camera that does not have a set password the app will automatically detect that a new camera is being added. Tap on OK to continue. If you already have a set password for your camera, enter the username and password, press Next, and skip to step 10.

9. Set a new password for your device. The password must be between 8 to 32 characters long and contain only letters and numbers. When you have finished setting the password, enter the password again in the Confirm Camera Password section. Tap Next to continue.

10. Confirm and adjust any needed settings for your camera. When all settings have been confirmed, tap on Finish.

11. Your camera has now been successfully added to your Amcrest Cloud account.

For more information on key features and walkthrough of the Amcrest Cloud app, visit amcrest.com/cloudwalkthrough.

For more information on how to set up your camera on Amcrest Cloud using a web browser on Windows or Mac, visit amcrest.com/amcrestcloudwebsetup

SETUP YOUR CAMERA WITH AMCREST VIEW PRO

Recommended setup procedure for adding your new pinhole camera to Amcrest View Pro.

• Plug an Ethernet cable to the Ethernet port on your camera. and plug the other end into your network router.
• Plug the included power adapter (12V, 1.0A) to the power input of the camera. Allow the camera to boot.
• Make sure your camera and mobile device are on the same network during setup.

1. Download and open the Amcrest View Pro app from the App Store or Play Store.

2. Open the app and tap on the symbol in the middle of the screen to begin adding your PoE device.

3. Tap on Add Device.

4. Tap on PoE Camera.
   Note : This is not a PoE device. A P2P connection is needed.

5. Next, we will need to select a connection type. Since we will be setting up a basic P2P connection with the device, tap on “P2P Connection” to continue.
   For IP Doman/DDNS setup visit, www.amcrest.com/ipdomainddnssetup This setup is used for establishing a direct connection without using P2P.

6. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue. Android users, please verify the S/N on your device has been properly scanned. Tap Next to continue.

7. Give the camera a name (e.g. Garage, Kitchen, Living Room, etc.) and provide the username and password for your camera. The default username and password will be admin. Tap Start Live View to continue.
   Note : You can tap on the icon to verify the password.

8. The app will prompt you to change the password. Enter a password between 8 and 32 characters and confirm the password. Press OK to continue.

9. Your camera has now been successfully added to your Amcrest View Pro account.
   For more information on key features and walkthrough of the Amcrest View Pro app, visit amcrest.com/appwalkthrough

DESKTOP ACCESS METHODS

For more information on general PC based access, visit, amcrest.com/generalpcaccess

1. AMCREST SURVEILLANCE PRO
   The most stable and recommended method for accessing your camera from a computer. It is a free software, provided by Amcrest, that provides a means of accessing your devices from one central location without the use of a plugin or web browser. For more information on Amcrest Surveillance Pro, visit: amcrest.com/surveillancepro

2. AMCREST BLUE IRIS
   Amcrest Blue Iris is a professional Windows-based surveillance software that allows you to view and record up to 64 IP cameras, or DVR/CCTV-based cameras simultaneously. It is a third-party software that is compatible with a vast majority of IP camera and DVR/NVR brands. To purchase Amcrest Blue Iris, please visit: amcrest.com/blueiris

3. LOCAL DESKTOP ACCESS USING A WEB BROWSER
   As a primary means of accessing the web user interface for your Amcrest device in a web browser, we recommend using Internet Explorer. Other secondary browsers such as, SeaMonkey, and Pale Moon will be compatible. SeaMonkey is compatible with Windows and Mac and is free to use, Pale Moon is only compatible with Windows and Linux systems. If you use Pale Moon, please use the 32-bit version as 64-bit will be incompatible. The Amcrest Web View app plugin for Google Chrome, and a previously released version of Mozilla Firefox, such as Firefox 49.0.2, or Safari 11 will also be compatible. Certain Amcrest models have an updated JavaScript firmware available which will allow most standard modern browsers to work properly without the use of a plugin. For more information on local desktop access for your camera visit: amcrest.com/generalpcaccess

ALTERNATIVE ACCESS METHODS

For additional access methods, refer to the alternative access methods provided below.

1. CLOUD DESKTOP SETUP
   This setup method will be used for setting up your camera on the cloud via a web browser on a PC or laptop. For more information on cloud desktop setup visit: amcrest.com/cloudwebsetup

2. ADDING ALREADY SETUP CAMERAS
   The P2P setup method will be used for setting up already connected devices to the Amcrest View Pro app. For more information on P2P setup, visit: www.amcrest.com/p2psetup

3. IP/DOMAIN/DDNS SETUP
   The IP/Domain/DDNS Setup method will be used to establish a direct connection without using P2P. For more information on IP/Domain/DDNS setup, visit:
   amcrest.com/ipdomainddnssetup

4. AMCRESTVIEW.COM SETUP
   This setup method will be used to setup a amcrestview.com connection for your device. The web page will connect via a P2P method through a designated web interface. For more information on how to setup a connection using a

5. amcrest.com/poedomeinstall

6. mcrestview.com, visit: amcrest.com/amcrestviewsetup

7. REMOTE ACCESS DESKTOP SETUP
   This setup method will be used for establishing and accessing your device remotely, via a web interface, on a desktop or laptop. For more information on local access desktop setup, visit: amcrest.com/remotewebsetup

PHYSICAL INSTALLATION METHODS

HARDWARE SETUP

Physical installation should begin after initial setup of the camera has been completed. Installation guides and setup videos can be found by specific model at amcrest.com/support.

1. AMCREST POE BULLET CAMERA INSTALLATION: amcrest.com/poebulletinstall
2. AMCREST POE DOME CAMERA INSTALLATION: amcrest.com/poedomeinstall
3. AMCREST POE SPEED DOME CAMERA INSTALLATION: amcrest.com/poespeeddomeinstall
4. AMCREST POE TURRET CAMERA INSTALLATION: amcrest.com/poeturretinstall
5. AMCREST POE PROHD CAMERA INSTALLATION: amcrest.com/poeprohdinstall
6. AMCREST PINHOLE CAMERA INSTALLATION: amcrest.com/pinholeinstall

For access to a full user manual for your specific Amcrest device, please visit amcrest.com/support

TROUBLESHOOTING/FAQ

HOW DO I ADD ADDITIONAL CAMERAS TO MY CLOUD ACCOUNT?

If you are on a free trial version of Amcrest Cloud and would like to add an additional camera to your cloud account you will first need to upgrade your cloud account to a premium plan. For more information on upgrading your cloud and pricing, visit amcrest.com/cloud If you are already on a premium cloud plan and would like to proceed with adding another camera to your account, log into your account on the Amcrest Cloud app or PC/Mac. To add a camera on the app, click on the ( ) icon in the main menu, tap on Add Camera, and follow the setup prompts listed. To add an additional camera to your cloud account on a PC or Mac, log into your account and click on the menu ( ) icon, select Add Camera, and follow the setup procedures listed in this menu. For more information on how to add additional cameras on your cloud account, visit amcrest.com/additionalcloudcameras

I’VE LOCKED MYSELF OUT OF THE CAMERA ACCIDENTALLY.
As a security precaution, your Amcrest camera will lock out any user who tries to log in with the wrong password after a handful of consecutive attempts. If you find that you have accidentally locked yourself out, you can wait 5 minutes to log back in or you can power cycle the camera by unplugging and replugging the camera’s power cable. If you have forgotten your password entirely, you can hard factory reset the camera by pressing and holding the reset button down for 45 seconds. The reset button will either be on the back or on the internals of the camera. For more information on hard factory reset procedures for your device visit amcrest.com/support.

HOW DO I SETUP MOTION DETECTION/PUSH NOTIFICATIONS FOR MY CAMERA?

By default, the Amcrest Cloud app will automatically send push notifications of a motion detected event, however, if you want to receive additional motion detection events from the Amcrest View Pro app you will need to make these configurations manually. To setup push notifications on the Amcrest View Pro app, tap on the menu ( ) icon and tap Push Notifications. Next, select Configuration from the push notifications menu. Tap on the camera you wish to enable and toggle the push notification toggle switch to the ‘on’ position. When set, tap on Motion Detect to enable the camera for motion detection. When finished, tap on the Save icon to save the settings to your device. notifications, visit: amcrest.com/pushnotifications

HOW DO I CHANGE MY VIDEO STREAM RESOLUTION?

On the Amcrest Cloud app, locate the camera you wish to modify and tap the settings ( ) icon. In the settings menu, tap on “Quality” and change the resolution accordingly. When the resolution has been changed successfully, tap the Save button in the upper left-hand corner to save your settings. On the Amcrest View app, for efficiency purposes, the live steam is set by default to standard resolution (not HD). To enable HD, tap the resolution ( ) icon and then tap on the pencil icon next to HD. After setting the resolution, tap on OK/ to confirm your settings. On desktop access the default resolution is set to HD. To change the live stream resolution on the web interface, navigate to Setup>>Camera>>Video and in the Resolution drop down menu, select which resolution you would like to set for your camera. When you have successfully set your desired video stream resolution click on Save to apply the resolution setting. For more information on how to change video stream resolution visit, amcrest.com/changingresolution

I MOUNTED MY CAMERA UPSIDE DOWN, HOW DO I FLIP MY CAMERA’S VIDEO STREAM?

On the Amcrest Cloud app, locate the camera you wish to modify and tap the settings ( ) icon. In the settings menu, tap on “Image Appearance” and tap on “Flip”. Return to the previous menu and tap the Save button in the upper left- hand corner to save your settings. To flip or mirror the camera’s video stream on the Amcrest view Pro app, tap the flip/mirror ( ) icon. You can also flip/mirror the camera via the web interface on a laptop or PC. For more information on how to flip/mirror the video stream on the web interface, visit, amcrest.com/flipimage

HOW DO I GET AUDIO ON MY DEVICE?

The pinhole camera does not come equipped with a built-in microphone. To enable audio on your camera an external RCA microphone will have to be installed. To install the microphone, locate the Audio output of your external microphone and attach an RCA cable to the connection. Connect the other RCA port to the Audio In port located on the dongle wire connection of your pinhole camera. If power is required for your external microphone, ensure the microphone has proper power before installing. Audio from the camera can be heard in either the Amcrest View Pro app, by tapping the speaker icon or via the web UI on a computer.

HOW DO I SETUP EMAIL ALERTS FOR MY CAMERA?

Email alerts are a great way to stay notified of when an event occurs. They provide an efficient and conveinent means of accessing your events as well as providing snapshots of the event as it happened. Email Setup will be dependent on your specific email provider and can be set up using either the Amcrest View Pro app or via the web UI on a computer. For more information on how to setup email alerts for your pinhole camera, visit amcrest.com/emailsetup

FCC COMPLIANCE STATEMENT

1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

2. this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

3. The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. In cases where the manual is provided only in a form other than paper, such as on a computer disk or over the Internet, the information required by this section may be included in the manual in that alternative form, provided the user can reasonably be expected to have the capability to access information in that form.

4. (b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual:
   NOTE : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

5. RF exposure warning this equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.

INFORMATION & LINKS

Contact our customer service team support@amcrest.com
USA Toll Free:888-212-7538
USA Direct:713-893-8956
Canada:437-888-0177
UK:203-769-2757
International Callers: +1-713-893-8956

Amcrest Cloud App
To download the Amcrest Cloud app for Android, visit amcrest.com/androidcloud.To download the Amcrest Cloud app for iOS, visit amcrest.com/ioscloud

Amcrest View Pro App
To download the Amcrest View Pro app for Android, visit amcrest.com/androidviewpro

Product Support

To download the User Manual for your camera, www.amcrest.com/support To view our product support videos visit www.amcrest.com/videos To view articles based on a specific product visit amcrest.com/support

Amcrest Cloud Features
To help guide you through the features of the Amcrest Cloud app, visit amcrest.com/cloudwalkthrough

Amcrest View Pro App Features
To help guide you through the features of the Amcrest View Pro App, please refer to the user manual or visit: amcrest.com/appwalkthrough

References

• Amcrest Cloud - Apps on Google Play
• Amcrest Cloud - Your Recordings, Now in the Cloud
• Amcrest View Pro Walkthrough 3.10.17
• amcrest.com/generalpcaccess
• ‎Amcrest Cloud on the App Store
• YouTube
• amcrestview.com
• Amcrest Technologies - Cloud Video SaaS, GPS, IP Cameras & NVRs
• Amcrest Technologies - Cloud Video SaaS, GPS, IP Cameras & NVRs
• amcrest.com/cloudwalkthrough
• twitter.com/amcrestsecurityinstagram.com/amcresttechnologiesamcrest.com/videosamcrest.com/supportamcrest.com/que

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