SHARP VC-SV12AEU-W Dual Power Comfort Cordless Vacuum Cleaner User Manual

June 11, 2024
Sharp

SHARP VC-SV12AEU-W Dual Power Comfort Cordless Vacuum Cleaner User Manual

Attention:
Your product is marked with this symbol.
It means that used electrical and electronic products should not be mixed with general household waste. There is a separate collection system for these products.

A. Information on Disposal for Users (private households)

  1. In the European Union Attention: If you want to dispose of this equipment, please do not use the ordinary dustbin! Used electrical and electronic equipment must be treated separately and in accordance with legislation that requires proper treatment, recovery and recycling of used electrical and electronic equipment. Following the implementation by member states, private households within the EU states may return their used electrical and electronic equipment to designated collection facilities free of charge. In some countries your local retailer may also take back your old product free of charge if you purchase a similar new one. * Please contact your local authority for further details. If your used electrical or electronic equipment has batteries or accumulators, please dispose of these separately beforehand according to local requirements. By disposing of this product correctly you will help ensure that the waste undergoes the necessary treatment, recovery and recycling and thus prevent potential negative effects on the environment and human health which could otherwise arise due to inappropriate waste handling.
  2. In other Countries outside the EU If you wish to discard this product, please contact your local authorities and ask for the correct method of disposal. For Switzerland: Used electrical or electronic equipment can be returned free of charge to the dealer, even if you don’t purchase a new product. Further collection facilities are listed on the homepage of www.swico.ch or www.sens.ch.

B. Information on Disposal for Business Users
1.In the European Union If the product is used for business purposes and you want to discard it: Please contact your SHARP dealer who will inform you about the take-back of the product. You might be charged for the costs arising from take-back and recycling. Small products (and small amounts) might be taken back by your local collection facilities. For Spain: Please contact the established collection system or your local authority for take-back of your used products.
2.In other Countries outside the EU If you wish to discard of this product, please contact your local authorities and ask for the correct method of disposal.www.sharpconsumer.com/contact/www.sharpconsumer.com/support/www.sharpconsumer.com /documents-of-conformity/

For service, please refer to www.sharpconsumer.com/contact/, for your warranty rights go to www.sharpconsumer.com/support/ or contact the retailer where you purchased your product. Declarations of conformity are available from www.sharpconsumer.com/documents-of- conformity/

Introduction
This cordless stick vacuum system features an intelligent digital motor with LED display, removable Li-Ion battery pack. It’s lightweight and versatile and easily converts from whole home stick vacuum to handheld power vac for spot cleaning with the various accessory tools.

Box contents

Location of controls and parts

Wall caddy

For the ease and convenience of use and storage, your SHARP stick vacuum is supply with a wall mounting caddy. This caddy will store all the tools for your vacuum and is able to charge both batteries at the same time.
NOTE: Connect smaller attachments to the extension hose and the bendable adapter to keep all parts together and organized. Use the vertical storage pipes to the left, right and bottom of wall caddy bracket to clip in the accessory tools.

Installation of the Wall Caddy
Before installing your wall caddy, ensure that there is enough space to do so. The distance between the top of the unit and the floor needs to be adequate so that the stick vacuum with the metal extension rod and head can be installed without catching anything. Refer to the picture below to see the recommended installation height. The picture on the right shows the distance between the mounting holes and details of the supplied screws and wall plugs.

  1. Find a wall space location close to an electrical outlet without any obstructions such as windows or shelving.
  2. With the vacuum connected to the Motorized Brush Roller and Extension Rod position the assembled vacuum against the wall where it will be stored and mark the holes of the wall mount bracket at the right height to store the vacuum in the upright position.
  3. Use a Phillips screwdriver (not included) to install the wall caddy with the screws provided. Make sure to mark mounting holes using the wall mounting holes on bracket.
  4. Set the assembled stick vacuum in the middle of the wall caddy and plug in charging adapter with the battery installed into a nearby power outlet. The detachable battery can also be charged on a flat surface near an outlet when removed from the vacuum.

Hole Blanking Plates
Also included in the screw and wall plug bag are 3 blanking plates which are used to cover the screw holes in the caddy.

Roller Storage Tube
For easy storage of the unused roller for the VC-SV12AEU-W or VC-SV20AEU-S we have included a storage tube. The storage tube fits into one of the top storage holes, note that there is an adaptor (2) which needs to be fitted to the storage hole before inserting the tube (1).

Caddy Hole Cover
Supplied with the VC-SV12AEU-W and VC-SV20AEU-S is a cover which can be used to blank off one of the accessory holes. The VCSV12AEU-W comes with 2 covers, the VC-SV20AEU-S comes with 1.

Display and controls

LED display:

  1. Remaining battery charge
  2. Speed selection button
  3. Power trigger button

How to operate

  • Press the POWER TRIGGER button once to start cleaning. There is no need to keep the button pressed. Press the button again to turn off.
  • The vacuum will automatically defaults to ECO Suction. Use the SELECTION button to choose from 3 Suction Modes: ECO, MED, TURBO for the VC-SV28AEU-B and ECO/TURBO for the VC-SV12AEU-W and VC-SV20AEU-S.
  • ECO for larger rooms and surface areas.
  • MED (VC-SV28AEU-B only) for smaller rooms and surface areas or an entire vehicle interior.
  • TURBO for quick pick-ups or deep cleaning.
  • During operational use, the digital display will indicate remaining battery charge percentage, speed, and any motor blocking or roller brush tangles impacting performance.

Battery charging, storage and use

Your SHARP stick vacuum cleaner has 2 Lithium-Ion batteries included as standard. The specifications of the batteries are as below. Note that the batteries are not interchangeable between models.

Location of parts and connection to the AC adapter for charging

  1. Main Unit Connector
  2. Charging Port
  3. Release Lever
  4. Securing Clip
  5. Charge Status
  6. Ventilation

Before first use the detachable lithium-ion battery must be fully charged. It can be charged either installed or uninstalled by connecting the power cord to the recharging port and a standard electrical outlet.

Charging the battery
There are several ways in which the battery or batteries can be charged. We recommend that the battery is charged while docked in the caddy as this allows for both batteries to be charged at the same time.

Good charging habits

  • Use only the supplied Sharp AC adapter.
  • Charge before the battery’s capacity runs below 25% – Lithium-ion batteries have a limited number of charge cycles, so it’s best to charge the battery before it is completely depleted to extend its lifespan.
  • Avoid overcharging – once the battery is fully charged, unplug it from the charger to avoid overcharging, which can also shorten the battery’s lifespan.
  • If left unused, a fully charged battery will lose its charge over time.
  • Store in a cool, dry place – extreme temperatures can damage the battery, so make sure to store it in a cool, dry place, ideally at room temperature.
  • If you plan to store your device for longer than six months, charge the battery to 50% every six months to keep it fresh.

Charging on the wall caddy

Battery status indication
When the battery is charging or discharging the status can be checked by either looking at the charge percentage on the vacuum display or by the lights on the side of the battery itself.

There are 3 lights, if all of these are on then the battery charge is greater than 70%. When the battery is flat, a single red light will flash. As the battery charges this light will turn blue and flash until the second light starts to flash and the first one becomes static. When the second light stops flashing and becomes static, the final light will start to flash, Charging is complete when all 3 lights are blue and static. The lights will stay in this condition until the battery is disconnected from the AC adapter.

WARNING: Special instructions for handling the Lithium-ion battery pack
Follow instructions carefully. This will reduce the risk of explosion, electric shock and possibly serious injury or death.

  • Only use approved Sharp AC adapter to charge your battery pack.
  • Use a power source with the voltage specified on the nameplate of the charger.
  • The Sharp battery pack and AC Adapter are specifically designed to work together.
  • Do not operate the AC adapter with a damaged cord or plug.
  • Do not place the battery pack near fire or heat.
  • Exposure to fire or temperature above 60°C may cause the battery pack to explode.
  • Do not charge the battery pack in a damp or wet location.
  • Do not charge in the presence of flammable liquids or gases.
  • Ensure the battery pack is never immersed into water.
  • Do not charge in an area of extreme heat (above 40°C) or cold (below 10°C).
  • Charging will work best at normal room temperature.
  • Do not crush, drop or damage the battery pack.
  • Do not use a battery pack or AC adapter that has been dropped or received a sharp blow.
  • Damage to the battery pack may cause the battery pack to explode. Properly dispose of the battery pack immediately by following instructions on how to dispose of battery pack or contact service centre for advice.
  • Do not open, modify or attempt to repair a battery pack.
  • The battery may give off fumes if it becomes damaged or is used incorrectly.
  • Ensure the area is well ventilated and seek medical attention should you experience any adverse effects.
  • The battery may leak liquid if it becomes damaged or is used incorrectly.
  • If you come into contact with any liquid from the battery, rinse off immediately with mild soap and water. If the liquid comes into contact with your eyes, rinse with water and seek medical attention.
  • Keep battery pack away from small metal objects which may result in the shortening of the battery terminals.

Disposal of equipment and batteries
This product does not contain any parts that are serviceable by the user. Electronic products and batteries should not be mixed with general household waste. Household users should contact either the retailer where they purchased this product, or their local government office for details of where and how they can take these items for environmentally safe recycling. Do not dispose as household waste or in a fire as the battery pack may explode. Batteries should be disposed of according to local regulations.

CE and UKCA statement:

  • The full CE text and UKCA declaration of conformity are available at sharpconsumer.eu, enter the download section of your model and choose “Declaration of Conformity”.

Recommended cleaning methods

Your stick vacuum is designed for cleaning floor surfaces and higher vertical surfaces that are hard-to-reach. Start with the Metal Extension Rod and combine with the following tools.

  • Attach the wider Motorized roller brush with LED headlights for hard floors, area rugs and carpeting.

  • Attach the Flexible bending adaptor to reach under sofas, chairs and around furniture.

  • Attach the Long crevice nozzle for corners and tight spots.

  • Use the V Roller on all types of floors. The Brush Roller is recommended for hard floors.

  • Attach the 2-in-1 brush/crevice tool for lamp shades, bookshelves and electronics.
    For the VC-SV28AEU-B only

  • Attach the Mini motorized roller brush for stairs and narrower pathways. For quick vacuuming of small areas, you can convert the stick vacuum to a handheld vacuum by removing the metal extension rod. Choose the right tool as below for the job.

  • Attach the Long Crevice Nozzle for deep cleaning between car seats, sofa cushions, and highchairs.

  • Attach the 2-in-1 Brush/Crevice Tool for dressers, shelves and keyboards.
    For the VC-SV28AEU-B only

  • Attach the Mini Motorized Roller Brush for stairs and benches.

  • Attach the Flexible Hose plus the Crevice or Brush Tool for deep cleaning car interiors, under seats, and in between.

Filter and dust bin

Your vacuum has several filters contained within it to ensure that unclean air is not recycled into the room and for protection of the motor. The sealed dust bin captures and traps 99.9% of dust, allergens, dander and dirt.

  1. Bin release button.
  2. Sealed dust bin
  3. HEPA 13 filter.
  4. Filter sleeve
  5. Metal mesh filter to separate large particles.
  6. Multi-cone cyclonic spinning to isolate dust particles

Emptying Dust Bin

  1. Hold the hand vacuum over a rubbish container.

  2. Then, press the bin release button to open the bin. Carefully empty contents into a rubbish container. If necessary, clean the
    HEPA filter.

  3. Make sure HEPA Filter Assembly is secure (turning the entire assembly clockwise) before closing dust bin door (a “click” will be heard when the door is locked).

Removing and Cleaning High Density Filter

  1. Turn the HEPA filter assembly counterclockwise until it releases from unit.
  2. Pull out the HEPA filter assembly and clean as necessary (see below).
  3. Insert HEPA-density filter back into HEPA filter assembly.
  4. Make sure high density filter assembly is secure (by turning clockwise) before closing dust bin door.

NOTE: If the HEPA filter is very dirty, it can be washed in water. After washing, dry for at least 24 hours to ensure that it is completely dry before inserting back into the vacuum.
To ensure the high performance of the HEPA filter, it is recommended that it is replaced every 3 months. To order your replacement filter use model number VC-SVF1A.

NOTE: DO NOT use the vacuum without the Filter Sleeve, HEPA13 or Mesh Filter fitted. This will result in large dust particles or debris entering the motor and causing damage.

Tools and their use

Your SHARP stick vacuum comes with various tools as shown below. Depending on the model which you have will determine which tools are included in the box.

Two in One Brush
This tool can be used with either the brush extended or with the nozzle. To use the nozzle, press down the release knob and pull back the brush extension. The two in one brush is ideal for cleaning lamp shades, bookshelves and various items of electronic equipment.

To change, clean or maintain the roller, follow the instructions below.

  1. Push the lever marked A down and at the same time as pulling the brush roller plate (item B) up.
  2. Remove the roller brush plate.
  3. Take out the roller brush by pulling up from the right-hand side (R).
  4. Insert the roller by engaging on the left-hand side (L) then pushing down on the right so it locates securely. Now reinsert the
    roller brush plate by pushing it down so it clicks.

When using the cutting part of the cleaning tool be sure to hook the tangle securely and pull so that the material is cut. Be careful not to pull too hard as this may cause damage to the roller.

Self standing

  1. Okay to use Self Standing on hard floor.
  2. DO NOT use Self Standing on soft/carpeted floors.

When using your SHARP stick vacuum on a hard floor it is possible to place your vacuum in the Self Standing position. For this to work correctly, the vacuum must be connected to the motorised head unit via the metal extension rod; also ensure that the battery is installed. With your foot gently resting on the motorised head, move the vacuum so that the vacuum is in the upright position. You will hear a click when the head is locked.

Gently let go of the vacuum and it will self-stand.
CAUTION: Your vacuum will self-stand on hard floors, if it is knocked over there it is possible that damage or injury may occur. Ensure that once in the self-stand position it is not pushed over. While in the self standing mode, do not leave unattended, especially if you have young children or pets.

Display panel

The multifunction display panel shows important information on the function and use of your stick vacuum. To change the speed of the motor from ECO (most efficient) to Turbo (most powerful), press this button. When the unit is off, press this button to show how much power is left in the battery for each mode of operation.

  1. Percentage of battery power remaining.
  2. Mode selection button ­ ECO, Medium or Turbo power.
  3. Visual indication of remaining power based on battery level. This will change when the mode button is pressed.
  4. Operation mode. This will change when the mode button is pressed.

In the case of any issue occurring with your stick vacuum it is possible that an error code may be shown on the display panel. Consult the Troubleshooting section of this user manual for more details should an error code appear.

General cleaning and maintenance

To ensure that your SHARP stick vacuum remains in good condition and continues to provide reliable service, it is recommended to clean and maintain it on a regular basis. Exterior Parts can be cleaned with a soft cloth. If there are stubborn marks, use a non-abrasive, gentle cleaning fluid to remove. Never use abrasive cleaners or cloths to maintain your SHARP stick vacuum as these will damage the surface.
General tips after use are:

  1. Empty the Dust Chamber Suction is reduced if the dust chamber is full of debris, so emptying after and during use will provide a much better cleaning experience.

  2. Clean the Rollers
    Remove any hair or debris which may have been attached to and/or wrapped around the roller during use as this will improve the performance on the next use. For anything which has been wrapped around the roller, use the cleaning tool cutting edge to removed.

  3. Check for Blockages
    Ensure that the air pathways are clear of obstructions such as clumps of hair, pet hair or large items of debris. Use a light (the torch on your mobile phone) to look down the pipe to see if it is clear.

  4. Clean the Filter
    Clogged filters are the most common reason for poor suction. Clean these after every use and if the performance is being degraded it can be washed in water and left to dry for 24 hours. It is recommended that the HEPA filter is replaced every 3 months.

Dealing with blockages

It is possible that on occasion your stick vacuum will become block with debris. You may need to dismantle parts to gain access to clean and unblock. When dealing with blockages it use a long stiff wire with a blunt end to clear pipes. Be careful not to damage the pipe.

AC Adapter

Your SHARP stick vacuum is supplied with an AC adapter which can be used with either a UK (3-pin) or EU (2-pin) mains socket. The AC adapter supplied with your stick vacuum will depend on the vacuum and battery model, refer to the table below to match up the vacuum model and AC adapter. Only use the supplied and SHARP recommended AC adapter with your Stick Vacuum. AC adapter specifications can be found at the end of this User Manual.

Changing the adapter mains connection type
Your AC adapter is supplied with 2 mains connection plates which can be interchanged depending on your mains outlet type. The connection plate on the left is for the UK, Ireland and Cyprus. The 2-pin coneciton plate on the right is for most other EU countries.

Troubleshooting

Should you experience any other problems with your SHARP stick vacuum, please contact our call centre for further advice and information. To order replacement accessories, filters and batteries please call or email your SHARP service center.

Technical specifications

Sharp Consumer Electronics Poland sp. z o.o.
Ostaszewo 57B, 87-148 Łysomice, Poland
SHARP CORPORATION
1 Takumi-cho, Sakai-ku
Sakai City, Osaka
590-8522, Japan
SDA/MAN/0313 V1

www.sharpconsumer.eu

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