qingping CGF1W Temp and RH Monitor User Manual

June 5, 2024
qingping

qingping CGF1W Temp and RH Monitor

Use Battery Power

Open the batter container on the back of the device, install two AA batteries, and the device will start to work.

  • Batteries may need to be purchased separately.
  • When USB is connected, battery is not necessarily needed.

Use USB Power

A micro-USB port is installed in this device, it supports 5V 1A or higher charging current. Device will start to work once USB is connected.

  • USB adaptor and cable may need to be purchased separately.

Connect Qingping IoT App

Please visit qingpingiot.com/app or simply scan the above QR code with your phone to download Qingping IoT app:

After installing the app, please open it and add the device, select “Qingping Temp & RH Monitor Pro E”, and then follow the instructions.
After adding the device, you will be able to configure uploading intervals and alert conditions, check historical data, and modify indicator light.

  • Qingping IoT supports mobile phones with Android 5.0 / iOS 9.0 or their higher versions.

Check Network Signal

Press the button on the right side, and network signal will show on display

  • To elongate stand by time, Qingping Temp & RH Monitor Pro will connect network periodically instead of connecting constantly. Network signal will disappear when the device is not connected.
  • You can configure Qingping Temp & RH Monitor Pro E uploading interval in Qingping IoT app. Please check `Connecting Qingping IoT App’ for more details.
  • Different version of Qingping Temp & RH Monitor Pro E supports different networks. Please check `Network and Wireless Connection’ of this manual for more details.

Antenna Angle

Adjust the antenna to a perpendicular angle with ground to reach the best performance level.

  • This antenna doesn’t rotate 360°. Do not force it to rotate.

AUX Temp Probe

This device has an AUX port which supports Qingping AUX Temp Probe.
When Temp Probe is connected, device display only shows probe temperature.

You can use the attached tape and stabilizer to stabilize the AUX Temp Probe.

  • Qingping AUX Temp Probe may need to be purchased separately.

Install on DIN Rail

This device can be installed on 35 mm DIN rail.

If you want to stabilize the device, add an end stop on each side.

  • DIN rail and end stops may need to be purchased separately.
  • This device is designed to fit IEC 60715 DIN rail.

Attach to Iron Surface

This device contains magnet, you can attach it to surface made of iron.

Reset

Long press the side button for 6 second until the screen starts to blink. Long press again for 2 seconds, and the device will reset.
Once the device starts to blink, you can either wait for 10 second or simply press the side button to go back.

Sensor Type & Measurement Range

Sensor Type Powered by Measurement Range
Temperature Regular AA Battery -10 ~ 50°C (14 ~ 122°F)
PAIRDEER FR6 Lithium-ion AA Battery 30 ~ 60°C (-22 ~ 140°F)
USB 0 ~ 40°C (32 ~ 104°F)
Humidity Battery 0 ~ 100%
USB 0 ~ 90%

Network & Wireless Connection

Product Model Wireless Connection Model
CGF1W Wi-Fi IEEE 802.11 b/g/n 2.4GHz
CGF1N NB-IoT NB-IoT B3/B5/B8
CGF1L LoRa LoRaWAN 1.0.2, 470~510MHz
All models Bluetooth BLE 5.0

Specifications

Weight 118 g
Size 87.6 × 156.8 × 33 mm (antenna included)
Screen Size 64.6 × 44.6 mm
Battery 2 × AA battery
USB 5V ⎓ 1A
Protection Level IP55
FCC ID

Attention

  • Do not block the vent hole of the sensor.
  • This product is IP55 waterproof(spill-resistant) and dust-proof, but do not put it in water or place it in dust environment for a long period of time.
  • Do not throw the battery or the product with the battery into the fire to avoid an explosion.
  • Do not disassemble the product by yourself to avoid injury.

FAQ

Question/Problem Answer/Solution
Readings inaccurate
  1. When the environment changes drastically, for example, after just moved from outdoor to indoor, it needs about 10 minutes for the readings to approach the actual cause of the new environment.
  2. When the product is held in hand, the temperature of the human body will effect the readings, resulting in differences between the readings and the actual values of the environment.
  3. Check if the vent hole at the bottom of the product is clogged. If it is clogged, please clean it carefully, and avoid damaging the sensor.

No content shows on the screen| Please check whether the batteries are placed correctly. If they are, please replace them.
Cannot add the product in mobile app| If you use an Android phone, please allow the app to access “Location” in the system settings and turn on the location service.(Scanning Bluetooth devices requires the “Location” permission on Android.)
Cannot connect to Internet| Please connect your device with Qingping IoT, and check if wireless connection is working normally.

Error Code

Error Code Meaning and Solution
E1 The environment temperature exceeded the sensor measurement rage. Please

put the product in normal indoor environment.
E2| The temperature and humidity sensor is malfunctioning.
E3| NB-IoT SIM card cannot be detected.
E4| Unable to connect to internet. Please add the device to Qingping IoT, and check for configuration.

Performance Faults

Content on display is incomplete, or missing.


Button cannot be pressed down.

Sensors are unable to work.

Reset hole does not work normally.

Warranty

In the countries and regions where Qingping Technology (Beijing) Co., Ltd. has established branches or after-sales service centers, we provide a 1-year limited warranty service for the locally sold Qingping Temp & RH Monitor Pro E. The warranty service terms are:

  1. Within 7 days from the date of the receipt, if the product has faults that listed in the “Performance Faults”, after the faults are confirmed by our after-sales service department, the customer can have the refund or exchange the product for free.
  2. From the 8th to the 15th day after the receipt, if the product has faults that listed in the “Performance Faults”, after the faults are confirmed by our after-sales service department, the customer can have a replacement or repair service for free.
  3. Within 12 months from the date of receipt, if the product has faults that listed in the “Performance Faults”, after the faults are confirmed by our after-sales service department, the customer can have the maintenance service for free.

Non-warranty

  1. Unauthorized repair, misuse, collision, negligence, abuse, liquid injection, accident, alteration, improper use of accessories not originally supplied with this product.
  2. The warranty period has expired.
  3. Damage caused by force majeure. 4. The situation does not meet the fault listed in the Performance Faults.

FCC STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Qingping Technology (Beijing) Co., Ltd.
Address: 1706, Floor 17, Building 7, District 4, Wangjingdongyuan, Chaoyang District, Beijing, 100102, China
Website:qingping.co
Email:[email protected]
Website:qingping.co
Email:[email protected]
Tel: 400 697 2778


References

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