sage SES920 Bambino Plus Espresso Machine Instruction Manual

sage SES920 Bambino Plus Espresso Machine

COMPONENTS

1. Top-fill 2.5 liters removable water tank
2. POWER button
3. Backlit LCD interface
4. MENU access and DISPLAY mode buttons
5. Espresso pressure gauge
6. Integrated & removable 58mm tamper
7. Actively heated 58mm group head with embedded element
8. 58mm full stainless steel portafilter
9. Convection heated 6 cup warming tray
10. Manual and programmable 1 & 2 cup volume controls
11. Easy to operate steam lever
12. The dedicated hot water outlet
13. 360 swivel action steam wand with 3 hole tip
14. De-scale access point
15. Integrated tool storage tray
16. Dropdown swivel foot
17. Removable drip tray
18. Stainless Steel frothing jug
19. Single wall filter baskets
20. Dual-wall filter baskets (1&2 cup)
21. Water filter holder with filter
22. Cleaning disc
23. Allen key
24. Cleaning tool
25. Espresso cleaning tablets
26. Water hardness testing strip
27. Razor precision dosing tool

IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS BEFORE USE AND SAVE FOR FUTURE REFERENCE

• Remove any packaging material and promotional labels before using the Sage Dual Boiler for the first time.
• To avoid choking hazards for young children, remove and safely dispose of the protective cover fitted on the power plug.
• Do not attempt to operate the Sage Dual Boiler by any method other than that it is intended and described in this booklet.
• Before using for the first time please ensure that your electricity supply is the same as shown on the rating label on the underside of the appliance. If you have any concerns please contact your local electricity company.
• Do not place Sage Dual Boiler near the edge of a bench or table during operation. Ensure the surface is level, clean and free of water.
• Any significant spillage onto the surface under or around the appliance, or onto the appliance itself, should be cleaned and dried before continuing to use the appliance.
• Do not place this appliance on or near a hot gas or electric burner, or where it could touch a heated oven.
• Do not operate the Sage Dual Boiler on a sink drain board.
• Always make sure the Sage Dual Boiler is properly assembled before use. The appliance will not operate unless properly assembled.
• The Sage Dual Boiler is not intended to be operated by means of an external timer or separate remote control system.
• To protect against electric shock do not immerse, power cord or power
• Always ensure the Sage Dual Boiler is turned OFF at the power outlet and unplug the cord Sage Dual Boiler is to be left unattended, not in use, before cleaning, before attempting to move, disassembling, assembling and when storing.
• Do not use any other liquid apart from cold mains/town water. We do not recommend the use of highly filtered, de-mineralised or distilled water.
• Ensure the portafilter is firmly inserted and secured into the group head before starting on extraction. Never remove the portafilter during the brewing process.
• Do not touch hot surfaces. Allow product to cool down before moving or cleaning parts.
• Use caution when using the de-scale feature as hot steam may be released. Before de-scaling, ensure drip tray is inserted.
• Keep the appliance clean. Refer to Care & Cleaning.

IMPORTANT SAFEGUARDS FOR ALL ELECTRICAL APPLIANCES

• Unwind power cord fully before use.

• Do not let the power cord hang over the edge of a table, counter, touch hot surfaces or become knotted.

• This appliance is for household use only. Do not use this appliance for anything other than its intended use. Misuse may cause injury.

• In order to avoid a hazard due to inadvertent resetting of the thermal cut out this appliance must not be supplied through an external switching device such as a timer or connected to a circuit that it regularly switched on and off by the utility.
  This appliance shall not be used by children. Keep the appliance and its cord out of the reach of children.

• Children shall not play with the appliance.

• This appliance is not intended for use by persons with reduced physical, sensory or mental capabilities, lack of experience and knowledge,
  or children unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Keep the appliance and its cord out of the reach of children.

• Do not use the appliance if power cord, power plug or appliance becomes damaged in any way.

OPERATION

BEFORE FIRST USE

MACHINE PREPARATION

• Clean parts and accessories (water tank, portafilter, filter baskets, jug) using warm water and a gentle dish washing liquid and rinse well.
• The water filter located inside the water tank will need to be removed before washing the water tank.

CONDITIONING THE WATER FILTER

Soak filter in a cup of water for 5 minutes.

• Rinse filter under cold running water.
• Wash the stainless steel mesh in the plastic filter compartment with cold water.
• Insert the filter into the filter holder.
• Set Date Dial 2 months ahead.
• To install filter, push down to lock into place.

FIRST USE

INITIAL STARTUP

• Fill the tank with cold tap water.
• Dip Water Hardness Test Strip into water tank for 1 second & set aside.
• Check Steam Lever and Hot Water dial are in the CLOSED position.
• Press POWER On.
• A pumping sound will be heard indicating empty boilers are being filled with water for the first time.
• Machine will prompt you to set water hardness. Refer for test strip for your water hardness. Use the Arrow UP or Arrow DOWN keys to select water hardness 1–5. Press Menu to set. Machine will beep to confirm selection.
• Machine will reach operating temperature and go into STANDBY mode.

FLUSHING THE MACHINE
When the machine has reached STANDBY mode, run the following 3 steps:

1.  Press 2 Cup button to run water through group head.
2.  Run Hot Water for 30 seconds.
3.  Activate Steam for 10 seconds.

START UP

• Press the POWER button to switch the machine ON. The POWER button will flash and the LCD screen will display the current boiler temperature.
• When the machine has reached operating temperature, the POWER button light will stop flashing and the MANUAL, 1 CUP and 2 CUP buttons will illuminate.
• The machine is now in STANDBY mode ready for use.
  NOTE:You will not be able to select 1 CUP, 2 CUP or CLEANING CYCLE during START UP.

LCD INTERFACE
DISPLAY MODES

• 3 modes can be displayed on the LCD screen: Shot Temp, Shot Clock or Clock.
• Press UP or DOWN arrow to change the display mode between shot clock & clock. Shot temp will be displayed during extraction.

1.  Shot temp
   Displays selected extraction temperature (default set at 93°C), but can be changed from 86°C – 96°C. See ‘Extraction Temperature’.

2.  Shot clock
   Temporarily displays the duration of last espresso extraction in seconds.

3.  Clock
   Temporarily displays current time (default set at 12.00am if time has not been set).

GENERAL OPERATION

1 CUP
Press 1 CUP once to extract a single shot of espresso at the pre-programmed duration (30secs) (see fig. 1 )
2 CUP
Press 2 CUP button once to extract a double shot of espresso at the pre- programmed duration (30secs) (see fig. 2 ).
MANUAL

The MANUAL button allows you to control the espresso pour volume to suit your preference (see fig. 3 ).

HOT WATER
Rotate HOT WATER dial to OPEN & CLOSE position to open and close. The Hot Water LED will be On (see fig. 5 ).

LCD PROGRAMMING FUNCTIONS

• To program the machine, press MENU button once. The LCD will display all programming functions. Continue to press MENU button to select your desired function (see fig. 6 ).
• At any stage during programming, press EXIT to return to STANDBY mode.

NOTE: The MENU button is disabled when the machine is extracting espresso or delivering hot water.

SHOT DURATION

• CUP duration Programming
  • Press MENU button until SHOT VOL icon flashes and 1 CUP is displayed on the LCD screen.
  • Press 1 CUP button to start water flow from the group head.
  • Press 1 CUP again once required extraction duration has been reached.
  • The machine will beep twice to indicate the new 1 CUP duration has been set.
• CUP DURATION PROGRAMMING
  • Press MENU button until SHOT VOL icon flashes and 2 CUP is displayed on the LCD screen.
  • Press 2 CUP button to start water flow from the group head.
  • Press 2 CUP again once required extraction duration has been reached.
  • The machine will beep twice to indicate the new 2 CUP duration has been set.

SHOT VOLUME

1 CUP Volume Programming

• Press MENU button until SHOT VOL icon flashes and 1 CUP is displayed on the LCD screen.
• Dose & tamp the portafilter with ground coffee. Press 1 CUP button to start espresso extraction. Press 1 CUP again once desired volume of espresso has been extracted.
• The machine will beep twice to indicate the new 1 CUP volume has been set.

2 CUP VOLUME PROGRAMMING

• Press MENU button until SHOT VOL icon flashes and 2 CUP is displayed on the LCD screen.
• Dose & tamp the portafilter with ground coffee. Press 2 CUP button to start espresso extraction. Press 2 CUP again once desired volume of espresso has been extracted.
• The machine will beep twice to indicate the new 2 CUP volume has been set.

EXTRACTION TEMPERATURE

• Press MENU button until SHOT TEMP icon flashes. The LCD will display the current shot temperature setting.
• Press UP or DOWN arrow to adjust SHOT TEMP to the desired setting (range 86°C – 96°C).

AUTOSTART

• To use AUTO START, first ensure clock has been set
• Press MENU button until AUTO START icon flashes and the current Auto Start setting (ON or OFF) is displayed on the LCD screen.
• If AUTO START is On, the LCD will display a Clock icon (see fig. 7
• Press MENU button and the current Auto Start time will be displayed on the LCD screen.
• Press UP or DOWN arrow to adjust
• AUTO START to the desired time.
• (Default AUTO START time set at 7:00am). Press EXIT button. Machine will beep once to confirm setting.

SET CLOCK

• Press MENU button until SET CLOCK icon flashes. The current Clock Time will be displayed on the LCD screen (see fig. 8 ).
• Press UP or DOWN arrow to adjust the time.
• Press EXIT button. The machine will beep once to confirm the setting.

ADVANCED ESPRESSO FUNCTIONS

PRESS & HOLD – 1 CUP
Press & hold 1 CUP to bypass the pre-infusion phase and deliver water to the group head at the full 9 bar pressure. Release button to stop extraction. This function can be used when purging the group head.
PRESS & HOLD – 2 CUP
Press & hold 2 CUP to bypass the pre-infusion phase and deliver water to the group head at the full 9 bar pressure. Release button to stop extraction. This function can be used when purging the group head.
PRESS & HOLD – MANUAL
Press & hold the MANUAL button to deliver water to the group head at low pre- infusion pressure. When the MANUAL button is released, water will continue at the full 9 bars of pressure. Press the MANUAL button again to stop extraction.
This function can be used to manually control the pre-infusion duration.

ACCESS ADVANCE MENU

TO ACCESS THE ADVANCED MENU:

With machine OFF, press and hold the 1 CUP button, then press the POWER button (see fig. 9 ).
RESETTING DEFAULT SETTINGS

The machine has the following default settings:

1.  Temperature – 93°C
2.  Pre-Infusion – Duration Pr07
3.  Pre-Infusion – Power PP60
4.  Steam temperature – 135°C
5.  Auto Off – ON
6.  Auto Start – OFF
7.  Audio – LO
8.  Water Hardness – 3
9.  Espresso Volume durations – 30/30 secs

• To reset machine to original default settings, first enter Advanced Menu. rSEt will be displayed on the LCD. Press the MENU button to reset the machine to the default settings. The machine will beep 3 times to confirm (see fig. 10 ).
• The machine will then prompt you to set the water hardness. Select your water hardness using the UP & DOWN arrows & press MENU to confirm or press EXIT to return to STANDBY mode.

TEMPERATURE UNIT – ˚C/ ˚F (SEt)
Temperature Unit will be displayed on the LCD screen as SEt
(see fig. 11 ). Press MENU to Select. Use UP and DOWN arrows to select desired temperature unit. Press MENU to set. Machine will beep once to confirm selection. Press EXIT to return to STANDBY mode.
STEAM TEMPERATURE (StEA)

• Adjust Steam Temperature to control the pressure of the steam being delivered.
• Lower steam temperature to texture smaller volumes of milk or have more control. Raise steam temperature to texture larger volumes of milk.
• Press MENU to Select STEAM (see fig.
• Press MENU to set.
• Machine will beep once to confirm selection.

MACHINE AUDIO (Snd)
Machine Audio refers to the volume level of the ‘beeps’ heard.

• HI – high volume
• LO – low volume
• OFF – volume off

VOLUMETRIC CONTROL (vOL)

• Use this function to set Duration or Volume to control the espresso output.
• Press the MENU button to select (see fig. 14 ). Use the UP or DOWN arrows to select FLo or SEc. Press MENU to set. Machine will beep once to confirm selection.

ADVANCED FEATURES

PRE-INFUSION PROGRAMMING

• With machine in STANDBY mode, press UP and DOWN arrows together to enter Pre-Infusion programming mode.
• Press MENU button to move between Pre-infusion Duration and Power.

PRE-INFUSION DURATION

• The LCD will display the current Pre-Infusion Duration.
• We recommend a range of between 5- 15secs as being optimum.

PRE-INFUSION POWER

• The LCD will display current Pre-Infusion Power.
• Press UP or DOWN arrows to vary power (see fig. 16 ).
• We recommend a range of between 50–65 as being optimum. Press EXIT to confirm setting and return to STANDBY mode.

ALERTS
STEAM LED FLASHING AT STARTUP

• The machine will not enter START UP mode when the STEAM LEVER is in the OPEN position and the STEAM LED is flashing.
• Move lever to the CLOSED position for the machine to enter STARTUP mode.

HOT WATER LED TO FLASHING AT STARTUP

• The machine will not enter STARTUP mode when the HOT WATER dial is in the OPEN position and the HOT WATER LED is flashing.
• Move dial to the CLOSED position for the machine to enter STARTUP mode.

HOT WATER LED FLASHING

• The HOT WATER LED will flash when the HOT WATER function has been operating for longer than 1 minute.
• Move dial to CLOSED position for machine to enter STANDBY mode.

FILL TANK
If FILL TANK icon is displayed on LCD (see fig. 17 ) , add water to tank until machine returns to STANDBY mode.
CLEAN ME

• The machine will detect when 200 extractions have been carried out since the last clean cycle.
• The CLEAN ME! Icon will be displayed on the LCD screen the nex ttime the machine enters START UP mode (see fig. 18 )
• For information on how to clean the machine, refer to the CARE & CLEANING instructions.

PREHEATING

HEATING YOUR CUP OR GLASS
A warm cup will help maintain the cofee’s optimal temperature. Pre-heat your cup by rinsing with hot water from the Hot Water outlet and place on the cup warming tray.
HEATING THE PORTAFILTER AND FILTER BASKET
A cold portafilter and filter basket can reduce the extraction temperature enough to significantly affect the quality of your espresso. Always ensure the portafilter and filter basket are pre-heated with hot water from the Hot Water outlet before initial use.

SELECTING FILTER BASKET

• Use Single Wall filter baskets when grinding fresh whole cofee beans (see fig. 19 ).
• Use Dual Wall filter baskets if using pre-ground cofee (see ig. 20 ).
• Use the 1 cup filter basket when brewing single cups and the 2 cup filter basket when brewing two cups, stronger single cups or mug

THE GRIND

• When grinding coffee beans for espresso, the grind size should be fine  but not too fine
• If the grind is too fine, the water will not flow through the coffee even when under pressure. The resulting espresso will be OVER EXTRACTED, dark in colour and bitter in flavour.
• If the grind is too coarse the water will flow through the ground coffee in the filter basket too quickly. The resulting espresso will be UNDER EXTRACTED, lacking in colour and flavour.

COFFEE DOSING AND TAMPING

• Wipe coffee basket with a dry cloth.
• Using Single Wall filter baskets, grind coffee to fill the coffee basket with consistent pressure every time.
•  Tap the portafilter several times to collapse and distribute the coffee evenly in the filter basket.
• Tamp down firmly (see fig. 21 ).
• As a guide to dose, the top edge of the metal cap on the tape should be level with the top of the filter basket AFTER the coffee has been tamped.

TRIMMING THE DOSE

• Insert the Razor™ dosing tool into the coffee basket until the shoulders of the tool rest on the rim of the basket. The blade of the dosing tool should penetrate the surface of the tamped coffee.
• Rotate the Razor™ dosing tool back and forth while holding the portafilter on an angle to trim off excess coffee grinds (see fig. 22 ).
• Wipe excess coffee from the rim of the filter basket to ensure a proper seal is achieved in the group head.

PURGING THE GROUP HEAD
Run a short flow of water through the group head by pressing and holding the 1 CUP button to purge any ground cofee residue from the group head and stabilize the temperature prior to extraction.

INSERTING THE PORTAFILTER
Place the portafilter underneath the group head so that the handle is aligned with the INSERT position. Insert the portafilter into the group head and rotate the handle towards the centre until resistance is felt.
EXTRACTING ESPRESSO

• Place pre-warmed cup(s) beneath the portafilter and press the 1 CUP or 2 CUP button for the required volume.
• As a guide, the espresso will start to flow after 8-10 seconds (infusion time) and should be the consistency of dripping honey.
• If the espresso starts to flow after less than 6 seconds you have either underdosed the filter basket and/or the grind is too coarse. This is an UNDER EXTRACTED shot.
• If the espresso starts to drip but doesn’t flow after 15 seconds, the grind is too fine. This is an OVER EXTRACTED shot.

TEXTURING MILK

• Always start with fresh cold milk.
• Fill the jug just below the “V” at the bottom of the spout.
• Position the steam tip above the drip tray and lift the steam elver to purge the steam wand of any condensed water.
• Insert the steam tip 1-2cm below the surface of the milk close to the right-hand side of the jug at the 3 o’clock position.
• Lift the steam lever.
• Keep the tip just under the surface of the milk until the milki s spinning clockwise, producing a vortex (whirlpool effect).
• With the milk spinning, slowly lower the jug. This will bring the steam tip to the surface of the milk & start to introduce air into the milk . You may have to gently break the surface of the milk with the tip to get the milk spinning fast enough.
• Keep the tip at or slightly below the surface, continuing to maintain the vortex. Texture the milk until sufficient volume is obtained.
• Lift the handle of the jug to lower the tip beneath the surface, but keep the vortex of milk spinning. The milk is at the correct temperature (60-65°C) when the jug is hot to touch.
• Move the steam lever to the CLOSED position BEFORE taking the tip out of the milk
• Set the jug to one side, lift the steam lever to purge out anyr esidual milk from the steam wand and wipe steam wand with a damp cloth.
• Tap the jug on the bench to collapse any bubbles.
• Swirl the jug to “polish” and re-integrate the texture.
• Pour milk directly into the espresso.

HINTS AND TIPS

• Always use freshly ground coffee for a superior flavour and body.
• Use freshly roasted coffee beans, with a roasted-on date and use within 15-20 days of the roasted-on date.
• Store coffee beans in a cool, dark and dry container. Vacuum seal if possible.
• Buy coffee beans in small batches to reduce the storage time and store no more than one week’s supply at any time.
• Grind beans immediately before

CARE & CLEANING

CLEANING CYCLE

• Press MENU button until CLEAN CYCLE icon flashes and PUSH is displayed on the LCD screen (see fig. 23 ).
• CLEAN ME! Will be displayed on LCD to indicate when a cleaning cycle is required (approx. 200 shots).
• Insert the supplied cleaning disc, followed by 1 cleaning tablet into the 1 CUP filter basket.
• Insert the portafilter and lock into group head.
• Ensure the water tank is filled with cold tap water.
• Ensure the drip tray is empty & inserted.
• Rinse the filter basket and portafilter thoroughly before use.
• To start the Clean Cycle press the illuminated MANUAL button.
• The CLEAN CYCLE icon will flash and the machine will start to countdown from 370 seconds (see fig. 24 ).
• When the cleaning cycle has finished, remove the portafilter and ensure the tablet has completely dissolved. If the tablet has not dissolved, repeat the steps above, without inserting a new tablet.

CLEANING THE STEAM WAND

• Wipe the steam wand with a damp cloth & purge directly after texturing the milk.
• If the any of the holes in the tip of the steam wand become blocked, ensure the STEAM LEVER is in the CLOSED position and clean using the pin on the end of the cleaning tool.
• If steam wand remains blocked, remove the tip using the integrated spanner in the cleaning tool and soak in hot water. Screw tip back onto the steam wand using the integrated spanner in the cleaning tool.

DESCALE (dESC)

• Use this function to access descale procedures when a descale alert is displayed on the LCD (see fig. 25 ).
• Please ensure you allow approximately 1.5 hour to complete the entire descale process and follow the step by step instructions. If you’ve just finished using your machine, please ensure to turn the machine off and allow to cool for at least 1 hour before starting your descale process.

PREPARE FOR DESCALE

1.  Empty the drip tray and insert into position.
2.  Turn the machine off and allow to cool for at least 1 hour. With the machine off, press and hold the 1 CUP button, then press and hold the POWER button together for 3 seconds. rEST will appear on the LCD (see fig. 26 ).
3. Press UP or DOWN arrow to set mode, the ‘dESC’ will appear on the LCD. Press the MENU button to enter Descale mode (see fig. 27 ).

EMPTY BOILERS

1.  Remove the grey silicone cover on the lower front panel marked  DESCALE ACCESS. Place a cloth over the drip tray to stop steamescaping (see fig. 28 ).
2.  Use a flat-head screwdriver to rotate the right screw counter-clockwiseuntil the valve is fully open. As the valve opens, steam may be released. When the water is completely empty, close the valve by rotating screws clock-wise until seated. Do not overtighten screws to avoid damages to the valves (see fig. 29 ).
3.  Next, repeat the above process on the left screw.
4. Empty the drip tray. Use caution as the drip tray may be hot.
5. Empty water tank, remove water filter.
6. Dissolve 1 sachet of Sage Descaler into 1 litre of warm water. Pour solution into the water tank.

BEGIN DESCALE
Press MANUAL button to proceed. Machine will fill boilers with descale solution and heat to temperature. During this time, water may flow through the group head. Wait for countdown timer to reach . This allows solution to dissolve scale build-up. However you can proceed to the next step at any time by pressing the 1 Cup button (see fig. 30 ).

1.  Place a cloth over the drip tray to stop steam escaping.
2. Empty boilers by repeating steps 2 and 4 in section 2-EMPTY BOILERS.
3. Empty drip tray and insert back to place.
4. Empty water tank then rinse and fill with clean water to the MAX line. Lock water tank back into position.

FLUSH BOILERS
Press MANUAL button to proceed
During this procedure, the LCD will show countdown time (20 minutes) (see fig. 30 ). During this time, the machine will fill boilers with fresh clean water and heat to temperature. You can proceed to the next step at any time by pressing the 1 Cup button.

1. Place a cloth over the drip tray to stop steam escaping.
2. Empty boilers by repeating steps 2 and 4 in section 2-EMPTY BOILERS.
3.  Empty drip tray and insert back to place.
4.  Empty water tank then rinse and fill with clean water to the MAX line. Lock water tank back into position.

REPEAT STEP 4 FLUSH BOILERS
We recommend flushing boilers again to ensure any residual descale solution is released from the boilers. Press POWER button to escape the Descale mode. The descale process is now complete and ready to use.

TROUBLESHOOTING

GUARANTEE

2 YEAR LIMITED GUARANTEE
Sage Appliances guarantees this product for domestic use in specified territories for 2 years from the date of purchase against defects caused by faulty workmanship and materials. During this guarantee period Sage Appliances will repair, replace, or refund any defective product (at the sole discretion of Sage Appliances). All legal warranty rights under applicable national legislation will be respected and will not be impaired by our guarantee. For full terms and conditions on the guarantee, as well as instructions on how to make a claim, please visit www.sageappliances.com.

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