ORSDA D30 Cat Water Fountain User Manual

: August 17, 2024
: ORSDA

Table of Contents

ORSDA D30 Cat Water Fountain
Specification
Product Overview
How to Use
Maintain Instructions
Troubleshooting
Important Notes
Important Recycling Advice
FREQUENTLY ASKED QUESTIONS
VIDEO – PRODUCT OVERVIEW
Read User Manual Online (PDF format)
Download This Manual (PDF format)

ORSDA D30 Cat Water Fountain

Quick Access

Accessories Replacement

To ensure your pet’s long-term health and safety, please purchase filters and accessories from ORSDA store. Guaranteed FIT, Guaranteed QUALITY, Guaranteed SERVICE. Thanks!

Scan to buy replacement filters.
Recommend to replace every 1-2 weeks.
All the other pet fountain accessories are also available in the store. The warranty does not cover damage caused by filters or accessories that are not from official ORSDA stores.

Specification

Model	D30
Power Adapter	Input: 100-240V 50/60Hz
Output: 5V/1A
Material	SUS 304 stainless steel
Water Bowl Capacity	2L/67oz
Dimensions	L249xW216xH72 mm
L9.8xW8.5xH2.8 in
Net Weight	1089g/2.4lb
Water Outlet Mode	Flowing stream, Gentle bubble

Product Overview

How to Use

Step 1
Soak the filter in a clean bowl for 5 minutes.
Note: The new filter must be fully soaked before the fountain is turned on; otherwise, water may not smoothly disperse through the filter and cause spillage.
Step 2
Open the cover by lifting the handle.
Step 3
Install the pump by aligning the four mini suction cups of the pump to the four points of the water bowl.
Step 4
Put the soaked carbon filter in the filter housing and close it.
Step 5
Fill the bowl with water between “Min” and “Max”.
Note: To prevent spillage, do not add water above the MAX level.
Step 6
Install the silicone spout.
Note: Ensure that the pipe of the silicone spout is connected to the pump outlet. This Water fountain with two different spouts (a flowing stream spout & gentle bubble spout).
Step 7
Install the silicone plug for fixing the pump cable.
Step 8
Put back the cover to form a seal.
Step 9
Connect the charging cable and pump cable.
Step 10
Connect the adapter to the power supply.
Flowing stream (fresh and oxygen-enriching)
Gentle bubble (natural and mute )

Maintain Instructions

Clean the pump by following steps weekly. Refer to the cleaning video on

“Quick Access” page QR code.

Pull apart the pump cover from the pump and take out the four small parts in turn.
Note: The Magnet Impeller could be hooked out by the hook of the Impeller Cap2
Soak the Magnet Impeller in water
Renlace the black numn sponge.
Put back the pump parts.

Troubleshooting

Problem	Solution
Water keeps spilling out of the water bowl.	The filter may not be fully

soaked, please soak the filter in a clean bowl (not in the water fountain bowl) for 5 minutes before the first use.
The pump stops working.| 1. Fill in water between MIN and MAX, the pump will fail if it runs dry.
2. Clean the pump, water bowl, and drinking basin.
How often should I change the filters? Where to get them?| It’s recommended to replace the white filter and black pump sponge weekly.
Please refer to the “Quick Access” page to scan the QR code to purchase.
Why do I need to soak the filter before first use?| The filters absorb more water (and therefore clean more water) when they’re wet and expanded. Soaking the filter removes particulate matter that may have settled on the filter.
Why do I need to clean the fountain with toothpaste, detergent, or soap?| This will clean the fountain more thoroughly and reduce the mold.

Important Notes

The Pet Fountain and Your Environment

If you live in a humid environment and have problems with mold or algae, soak all fountain parts in a diluted vinegar solution (20% White Vinegar and 80% Water) for 10 minutes after regular cleaning. Also, pour the diluted vinegar solution into the motor cavity. If you have hard water, small white mineral deposits may form on or inside the Pump. This can eventually prevent the Impeller from turning properly. To avoid replacement or damage to the Pump, please take the following precautions:

Clean the Pump more frequently.
Clean the Pump with a diluted vinegar solution weekly.
Use bottled water instead of tap water.

General Tips

Once you’ve chosen a Pet Fountain, set it up in a prominent area of your home. It’s best to set the fountain up across the room from any food dishes.
After beginning the operation of your Pet Fountain, simply allow your pet to adjust at his or her own pace. Don’t remove your cat’s previous water source right away. Cats sometimes need to warm up to new things for a bit, so it’s important that your cat can still go back and get water from her old dish if she wants to. Once you see your cat reliably drinking from the Pet Fountain several times per day, you can remove the old bowl.
Add ice cubes to the bowl for refreshing, ice-cold running water!

Important Recycling Advice

Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled. If you no longer require this equipment, do not place it in the normal municipal waste system. Please return it to where it was purchased in order that it can be placed in our recycling system. If this is not possible, please contact the Customer Care Centre for further information.

Warning

Please add water immediately or stop using in the event that the water level of the fountain is lower than the water pump.
Please keep the fountain away from the socket and make sure the adapter and socket are higher than the fountain to prevent them from water.
To reduce the risk of injury, close supervision is necessary when an appliance is used by or near children.
To protect against electric shock, do not place the Power Cord or plug in water or other liquids.
Only use attachments sold by the ORSDA store.
Do not use outdoors. FOR INDOOR HOUSEHOLD USE ONLY.
Do not unplug by pulling on the Power Cord. To unplug, grasp the plug, not the Power Cord.
Do not operate any appliance if it has a damaged Power Cord or plug, or if it is malfunctioning or has been damaged. Call the Customer Care Centre immediately for further instructions.
For a portable appliance, to reduce the risk of electrical shock, do not place or store an appliance where it can fall or be pulled into a tub or sink.
Always unplug any appliance when not in use, before putting on or taking off parts, and before cleaning. Never pull on the electrical Power Cord to remove the plug from the wall outlet.
Do not use an appliance for anything other than its intended use.
If the plug of this device gets wet, turn off the electricity to that outlet. Do not attempt to unplug.
Examine this appliance after installation. Do not plug in if there is water on the Power Cord or plug.

CAUTION

Do not allow pets to chew on or swallow any parts. If you are concerned about the Power Cord, purchase accessories in the ORSDA store or contact us for help.
The Pet Fountain parts are BPA-FREE. However, some animals have been known to be sensitive to plastic food and water containers. If your animal shows signs of an allergic reaction to the plastic, please discontinue use until you have consulted with your veterinarian.

NOTICE

The Pet Fountain is intended to run continuously (always plugged into electricity), as long as the water level is maintained and the Pet Fountain is cleaned regularly. Be sure to check the Pet Fountain regularly to help prevent damage to the Pump, as the water may get consumed or evaporate, causing the Pump to run dry.
Do not attempt repairs on the Pump yourself.
To avoid the possibility of the plug or outlet getting wet, the outlet should always be above the level of the Pet Fountain.
If an extension cord is necessary, an extension cord with a proper rating should be used.
The electrical use of this appliance is 1 watt.
Do not use the appliance for anything other than its intended use. The use of attachments not recommended or sold by the manufacturer may cause an unsafe condition. Do not modify the unit.
Do not install or store the appliance where it will be exposed to weather or temperatures below 4.5°C.
Read and observe all important notices listed on the appliance and in the packaging.

FREQUENTLY ASKED QUESTIONS

What is the ORSDA D32 Cat Water Fountain?

The ORSDA D32 Cat Water Fountain is a pet water dispenser designed to provide a continuous flow of fresh water for house cats and dogs. It features a sleek design and an efficient filtration system to keep the water clean and appealing.

What are the dimensions of the ORSDA D32 Cat Water Fountain?

The ORSDA D32 Cat Water Fountain measures 9.8 x 8.5 x 2.8 inches, making it a compact option that can fit easily in various spaces around your home.

How much does the ORSDA D32 Cat Water Fountain weigh?

The ORSDA D32 Cat Water Fountain weighs 2.05 pounds, which makes it lightweight and easy to move or reposition as needed.

What is the warranty period for the ORSDA D32 Cat Water Fountain?

The ORSDA D32 Cat Water Fountain comes with a 1-year warranty, providing peace of mind and coverage for any potential defects or issues.

What is the power adapter specification for the ORSDA D32 Cat Water Fountain?

The power adapter for the ORSDA D32 Cat Water Fountain has an input of 100-240V 50/60Hz and an output of 5V/1A, making it suitable for various electrical standards.

How often should I clean the ORSDA D32 Cat Water Fountain?

It is recommended to clean the ORSDA D32 Cat Water Fountain at least once a week to prevent buildup of algae, mold, and bacteria, ensuring that your pets have access to fresh water.

What is the price of the ORSDA D32 Cat Water Fountain?

The ORSDA D32 Cat Water Fountain is priced at $30.99, offering a cost- effective solution for keeping your pets hydrated.

How does the ORSDA D32 Cat Water Fountain benefit pets?

The continuous flow of water from the ORSDA D32 Cat Water Fountain encourages pets to drink more, which can help prevent urinary tract issues and promote overall health.

What materials is the ORSDA D32 Cat Water Fountain made of?

The ORSDA D32 Cat Water Fountain is constructed with durable materials, although the specific composition isn't detailed, it's designed to be safe and long-lasting for pet use.

How do I set up the ORSDA D32 Cat Water Fountain?

To set up the ORSDA D32 Cat Water Fountain, place it on a flat surface, fill it with water, connect the power adapter, and plug it in. Follow any additional instructions provided by the manufacturer.

What makes the ORSDA D32 Cat Water Fountain different from other fountains?

The ORSDA D32 Cat Water Fountain is distinguished by its compact design, efficient filtration system, and versatility for use with both cats and dogs, all at an affordable price.

What should I do if the ORSDA D30 Cat Water Fountain isn't turning on?

Ensure the power adapter is securely plugged into both the fountain and the electrical outlet. Check if the power outlet is working by testing it with another device. Also, confirm that the fountain's pump is properly seated in the unit.

Why is the ORSDA D30 Cat Water Fountain making a loud noise?

A loud noise might indicate that the pump needs cleaning. Turn off and unplug the fountain, then disassemble and clean the pump according to the manufacturer's instructions. Also, check for any air bubbles in the water, which can cause noise.

How can I fix the water flow issue with my ORSDA D30 Cat Water Fountain?

Check if the water level is too low; the fountain needs enough water to maintain proper flow. Also, inspect the pump for blockages or debris, and ensure the filter is properly installed and not clogged.

What should I do if the ORSDA D30 Cat Water Fountain is leaking?

Verify that all parts of the fountain are securely assembled. Check for any cracks or damages in the reservoir or base. Ensure the rubber seal around the pump is intact and correctly positioned.