Sage SES880 Barista Touch Espresso Machine User Guide

Sage SES880 Barista Touch Espresso Machine
User Guide

SAGE® RECOMMENDS SAFETY FIRST

SAFETY FIRST At Sage® we are very safety conscious. We design and manufacture appliances with your safety foremost in mind. We also ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions.

READ ALL INSTRUCTIONS BEFORE USE AND SAVE FOR FUTURE REFERENCE

• The full information book is available at sageappliances.com

• Before using the first time ensure your electricity supply is the same as shown on the label on the underside of the appliance.

• Remove and safely discard any packaging materials before first use.

• To eliminate a choking hazard for young children, safely discard the protective cover fitted to the power plug.

• This appliance is for household use only. Do not use the appliance for anything other than its intended use. Do not use in moving vehicles or boats. Do not use outdoors.
  Misuse may cause injury.

• Fully unwind the power cord before operating.

• Position the appliance on a stable, heat resistant, level, dry surface away from the edge and do not operate on or near a heat source such as a hot plate, oven or gas hob.

• Do not let the power cord hang over the edge of a bench or table, touch hot surfaces or become knotted.

• Do not leave the appliance unattended when in use.

• Always ensure the appliance is turned OFF, unplugged at the power outlet and has been allowed to cool before cleaning, attempting to move or storing.

• Always turn the appliance to the off position, switch off at the power outlet and unplug at the power outlet when the appliance is not in use.

• Do not use the appliance if the power cord, plug, or appliance becomes damaged in any way.
  If damaged or maintenance other than cleaning is required, please contact Sage Customer Service or go to sageappliances.com

• Any maintenance other than cleaning should be performed by an authorized Sage service center

• Children should not play with the appliance.

• Cleaning of the appliance should not be carried out by children unless they are 8 years or older and supervised

• The appliance and it’s cord should be kept out of reach of children aged 8 years and younger

• The installation of a residual current safety switch is recommended to provide additional safety when using all electrical appliances.
  Safety switches with a rated operating current of not more than 30mA are recommended.
  Consult an electrician for professional advice

• Do not use attachments other than those provided with the appliances.

• Do not attempt to operate the appliance by any method other than those described in this booklet.

• Do not move the appliance whilst in operation

• Do not touch hot surfaces.
  Allow the appliance to cool down before moving or cleaning any parts.

• This appliance shall not be used by children. Keep the appliance and its cord out of reach of children.

• This appliance can be used by persons with reduced physical, sensory or mental capabilities or a lack of experience and knowledge, only if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.

• Do not operate the grinder without the hopper lid in position.
  Keep fingers, hands, hair, clothing, and utensils away from the hopper during operation.

• Use only tap water in the water tank. Do not use any other liquid.

• Never use the appliance without water in the water tank.

• Ensure the portafilter is firmly inserted and secured into the brewing head before using the machine.

• Never remove the portafilter during the brewing operation as the machine is under pressure.

• Do not place anything, other than cups for warming, on top of the appliance.

• The heating element surface is subject to residual heat after use.

SPECIFIC INSTRUCTIONS FOR WATER FILTER

• Filter cartridge should be kept out of reach of children.
• Stores filter cartridges in a dry place in the original packaging.
• Protect cartridges from heat and direct sunlight.
• Do not use damaged filter cartridges.
• Do not open filter cartridges.
• If you are absent for a prolonged period of time, empty the water tank and replace the cartridge.

The symbol shown indicates that this appliance should not be disposed of in the normal household waste.
It should be taken to a local authority waste collection center designated for this purpose or to a dealer providing this service.
For more information, please contact your local council office.
To protect against electric shock do not immerse the power plug, cord, or appliance in water or any liquid.

SAVE THESE INSTRUCTIONS

Components

Rating Information
220–240V ~ 50–60Hz 1380–1650W
All parts of the Barista Touch ™  that come into contact with coffee, water, and milk are BPA Free.

ACCESSORIES

Steam wand cleaning tool
5. Single Wall filter baskets (1 cup & 2 cups) Use when grinding fresh whole coffee beans| 10. Water hardness test strip.

Functions

INSTALLING THE WATER FILTER

• Remove the water filter and water filter holder from the plastic bag.

• Soak the filter in cold water for 5 minutes.

• Wash the filter holder with cold water.

• Set the reminder for next month of replacement.
  We recommend replacing the filter after 3 months.

• Insert the filter into the two parts of the filter holder.

• To install the assembled filter holder into the water tank, align the base of the filter holder with the adapter inside the water tank.
  Push down to lock into place.

• Fill the water tank with cold water before sliding it back into position at the back of the machine and locking it into place.

FIRST USE

1. Press the POWER button to turn the machine on.

2. Follow the instructions on the screen to guide you through the first use setup.

3. After completing the setup, the machine will tell that it is ready to use.

4. Touch “Guide” and the machine will guide you step by step to make your first coffee. Touch the and go to the Drinks Menu or < to repeat the Setup. To repeat the  Guide at any time, go to Settings Menu.

NOTE
If your water hardness is either 4 or 5 when tested, we strongly recommend you change to an alternate water source.

GRINDING OPERATION
Insert bean hopper into position on top of the machine. Turn the dial to lock into place. Fill the hopper with fresh beans.
DRINK SELECTION
To enter the Drinks Menu screen, touch the Home icon. Swipe & select your drink.
Touch the ‘Help & Tip’ icon to see Barista Touch™ Guide.

NOTE
Please keep the touch screen dry and clean to ensure that the machine functions properly.

DRINK SCREEN

SETTING GRIND SIZE
Selecting Your Filter Basket
Single Wall Filter Baskets
Use Single Wall filter baskets if grinding fresh whole coffee beans.

Dual Wall Filter Baskets
Use Dual Wall filter baskets if using pre-ground coffee.

Selecting Grind Size
In the touchscreen, select the chosen filter basket by touching the toggle option under the ‘Grind’ button.

Automatic Dosing

• Touch the ‘Grind’ button once, or push and release the portafilter to engage the grinding activation switch. Then allow the fresh ground coffee to fill the portafilter.
• Grinding will automatically stop, however, if you wish to stop grinding before the cycle has finished, push and release the portafilter.

Manual Dosing

• If you prefer to manually dose, with the portafilter inserted in the grinding cradle, push and hold the portafilter to engage the grinding activation switch. Continue holding until the desired amount of ground coffee has been dosed.
• To stop grinding, release the portafilter.
  This will release the grinding activation switch and stop the grinding function.

Tamping the Ground Coffee

• Once grinding is complete, Tamp down firmly.
• As a guide to dose, the top edge of the metal cap on the tamper should be level with the top of the filter basket AFTER the coffee has been tamped.

Trimming the Dose
The Razor™ precision dose trimming tool allows you to trim the puck to the right level for consistent extraction.

• Insert the Razor™ dose trimming tool into the filter basket until the shoulders of the tool rest on the rim of the basket.

• Rotate the Razor™ dose trimming tool back and forth while holding the portafilter on an angle over a knock box to trim off excess coffee grinds

• Wipe excess coffee from the rim of the filter basket to ensure a proper seal is achieved in the group head.

Purging the Group Head
Before placing the portafilter into the group head, run a short flow of water through the group head by touching the ‘Hot Water button. This will stabilize the temperature prior to extraction.
Inserting the Portafilter
Insert the portafilter into the group head and rotate the handle towards the center until resistance is felt.

ESPRESSO EXTRACTION
Touch the ‘Brew’ button on the display to start extraction. You can switch between a single shot, a double shot, or Custom by touching the ‘Single’, ‘Double’, or Custom button. The duration times are preset but can be customized.

MANUAL OVERRIDE
Press and hold the ‘Brew’ button (approx 2 secs) to enter manual extraction mode. Touch the Brew button to start the extraction, touch the Brew button to stop the extraction.

TEXTURING MILK

NOTE
Use the indicator on the screen for the correct milk jug position.
Under the ‘Milk’ button, temperature level and froth level are displayed. They are preset based on the drink you’ve chosen but you can customize them by touching those options.
To start, touch the ‘Milk’ button. The screen will display the temperature of the milk as it heats. Milk texturing will stop automatically when the selected milk temperature is reached. Lift steam wand to remove milk jug. Wipe the wand & tip with a clean damp cloth. Lower the steam wand to the down position and the wand will automatically purge.

NOTE
Prior to texturing milk, it is recommended to momentarily purge the steam wand by first touching the ‘Milk’ button. Touching the button again will stop steam delivery.

MANUAL MILK TEXTURING
Auto milk texturing and auto shut-off is disabled during manual milk texturing mode. Lift the steam wand. Start frothing by touching the button. When frothing is done, touch the Milk button to stop.
Wipe the wand & tip with a clean damp cloth.
Lower the steam wand to the down position and the wand will automatically purge.

CAUTION: BURN HAZARD
Pressurized steam can still be released, even after the machine has been switched off. Children must always be supervised.
NOTE

• After 90 seconds of continuous steaming, the machine will automatically disable the steam function.
• Use exclusively the stainless steel milk jug included in the pack to froth milk. The use of containers made of glass or plastic material to froth milk may lead to dangerous conditions.

AMERICANO
There are 3 preset Americano settings –Small (180ml), Medium (240ml), and Large (360ml). Grind dose & tamp your portafilter & insert into the group head. Position your cup underneath the portafilter spouts & the hot water spout. The hot water is delivered first, and espresso will be extracted after that.

CAFÉ CRÈMA
There are 3 presets for the Cafe Crema setting, Small (120ml), Medium (150ml), and Large (180ml). Insert the single-cup filter basket, and adjust the grinder to a coarse setting as prompted on-screen.

HOT WATER
The HOT WATER function can be used to pre-heat cups or add hot water manually.
To start & stop hot water, touch ‘Hot Water’ on the screen.
The hot water limit is approximately 90 seconds.
Depending on the size of your cup, you may need to touch the ‘Hot Water’ button to stop pouring.
NOTE
You cannot run hot water and extract espresso at the same time.

ADDING NEW DRINK
Touch ‘Add New’ on the menu screen to create a customized drink. You can adjust parameters based on a standard style and save your own.

Alternatively, after manually adjusting parameters touch the small icon to save the current setting.

TIPS
Ensure the drip tray is firmly pushed in place and emptied whenever the Empty Me! indicator is displayed.

AUTO OFF MODE
The machine automatically switches to AUTO OFF mode after 30 minutes.
SETTINGS
To enter the settings menu, touch the icon on the upper right of the screen.

EXTRACTION GUIDE

| GRIND| GRIND DOSE| TAMP
---|---|---|---
OVER EXTRACTED
BITTER • ASTRINGENT| Too fine| Too much
Use a razor to trim| Too heavy
BALANCED| Optimum| 8–10g (1 cup)
15–18g (2 cup)| 30–40lbs
(15–20kg)
UNDER EXTRACTED
UNDERDEVELOPED • SOUR| Too coarse| Too little
Increase dose & use a razor to trim| Too light

Care & Cleaning

COLOUR TOUCH SCREEN DISPLAY
Please keep the touch screen dry and clean to ensure that the machine functions properly.
REPLACING THE WATER FILTER

The provided water filter helps prevent scale build-up in and on many of the inner functioning components.
Replacing the water filter after three months or 40L will reduce the need to descale the machine.
The limitation of 40L is based on water hardness level 4. If you are in the level 2 area, you can increase this to 60L.

NOTE
To purchase water filters visit the Sage® webpage.

CLEANING CYCLE
There will be a message prompt when a cleaning cycle is required. This is a back-flushing cycle and is separate from descaling. Follow the instruction on the screen.
DESCALING
After regular use, hard water can cause mineral build-up in and on many of the inner functioning components, reducing the brewing flow, brewing temperature, power of the machine, and taste of the espresso. Even if you used the provided water filter, we recommend you to descale if there is scale build-up in the water tank.
Go to ‘Settings’ and select ‘Descale cycle’. Follow the instructions on the screen.

WARNING
Do not immerse power cord, power plug or appliance in water or any other liquid. The water tank should never be removed or completely emptied during descaling.

CLEANING THE CONICAL BURR GRINDER
This grinder cleaning cycle removes oil build-up on the burrs which can impede performance.

WARNING
Care should be taken as the grinder burrs are extremely sharp.

CLEANING THE STEAM WAND

• The steam wand should always be cleaned after texturing milk. Wipe the steam wand with a damp cloth.
• If any of the holes in the tip of the steam wand become blocked, it may reduce frothing performance.
• Go to ‘Settings’ > ‘Steam wand cleaning’ and follow the guide on the screen.

CLEANING THE FILTER BASKETS AND PORTAFILTER

• The filter baskets and portafilter should be rinsed under hot water immediately after use to remove all residual coffee oils.
• If any of the holes in the filter basket become blocked, use the pin on the end of the provided cleaning tool to unblock the hole(s).
• If the hole(s) remain blocked, dissolve a cleaning tablet in hot water and soak the filter basket and portafilter in solution for approx. 20 minutes. Rinse thoroughly.

CLEANING THE SHOWER SCREEN

• The group head interior and shower screen should be wiped with a damp cloth to remove any ground coffee particles.
• Periodically purge the machine. Place an empty filter basket and portafilter into the group head. Touch the ‘Hot Water’ button and run a short flow of water to rinse out any residual coffee.

CLEANING THE DRIP & STORAGE TRAY

• The drip tray should be removed, emptied, and cleaned at regular intervals, particularly when the drip tray full indicator is showing EMPTY ME!

• Remove the grill from the drip tray.
  Lift the coffee grind separator and dispose of any coffee grounds. The EMPTY ME! indicator can also be removed from the drip tray by pulling upwards to release the side latches. Wash all parts in warm soapy water with a soft cloth. Rinse and dry thoroughly.

• The storage tray (located behind the drip tray) can be removed and cleaned with a soft, damp cloth. Do not use abrasive cleaners, pads, or cloths which can scratch the surface.

NOTE
All parts should be cleaned by hand using warm water and a gentle dishwashing liquid. Do not use abrasive cleaners, pads, or cloths which can scratch the surface. Do not clean any of the parts or accessories in the dishwasher.

CLEANING THE OUTER HOUSING & CUP WARMING TRAY
The outer housing and cup warming tray can be cleaned with a soft, damp cloth. Polish with a soft, dry cloth. Do not use abrasive cleaners, pads, or cloths which can scratch the surface.

STORING YOUR MACHINE
Before storing, press the POWER button to switch the machine off and remove the plug from the power outlet. Remove unused beans from the hopper, clean the grinder (see page 14), and empty the water tank and the drip tray. Ensure the machine is cool, clean, and dry. Insert all accessories into the storage tray. Store upright. Do not place anything on top.

WARNING
Do not immerse the power cord, power plug, or appliance in water or any other liquid.

REPLACING THE SILICONE SEAL
Over time, the silicone seal surrounding the shower screen will need to be replaced to ensure optimum brewing performance.

1. Press the POWER button to switch the machine off and unplug the cord from the power outlet.

2. Carefully remove the water tank and drip tray, taking particular care if they are full.

3. Using a skewer or similar, clean the center of the screw of any residual coffee.

4. Insert a flat-head screwdriver into the center of the screw. Turn counterclockwise to loosen the screw.

5. Once loosened, carefully remove and retain the screw and the stainless steel shower screen. Make note of the side of the shower screen that is downwards. This will make re-assembly easier. Wash the shower screen in warm soapy water, then dry thoroughly.

6. Remove the silicone seal with your fingers or a pair of long-nose pliers. Insert the new seal, flat side first, so the ribbed side is facing you.

7. Re-insert the shower screen, then the screw.
   With your fingers, turn the screw clockwise for 2-3 revolutions then insert a flat head screwdriver to tighten until the screw is flush with the shower screen. Do not overtighten the screw.

8. Re-insert the drip tray and water tank.

Contact Sage Consumer Support or visit the Sage® webpage for replacement silicone seals or for advice.

TRANSPORTING AND STORING
Press the POWER button to switch the machine off and remove the plug from the power outlet. Remove unused beans from the hopper, clean the grinder, empty the water tank and the drip tray. Ensure the machine is cool, clean, and dry. Insert all accessories into the storage tray. Store upright. Do not place anything on top.

TROUBLESHOOTING

Water does not flow
from the group head.| • Water tank is empty.| Fill tank.
• Water tank is not fully inserted and locked into position.| Push the water tank down completely to lock it into place.
• Machine needs to be descaled.| Perform descale cycle.
• Coffee is ground too finely and/or too much coffee in the filter basket and/or over tamping and/or filter basket is blocked.| See below, ‘Espresso only drips from the portafilter spouts or not at all.
Espresso only drips
from the portafilter
spouts or not at all.| • Coffee is ground too finely| Use a slightly coarser grind.
Refer to ‘Coffee Dose and Tamping’ on page 10 and  ‘Extraction Tips’ on page 13.
• Too much coffee in the filter basket.| A lower dose of coffee.
After tamping, trim the coffee dose using the Razor™ dose trimming tool. Refer to ‘Coffee Dose and Tamping’ on page  10 and ‘Extraction Tips’ on page 13.
• Coffee tamped too firmly.| Tamp between 15–20kg of pressure.
• Water tank is empty.| Fill tank.
• Water tank is not fully inserted and locked into position.| Push the water tank down completely to lock into place.
• The filter basket may be blocked.| Use the pin on the end of the provided cleaning tool to unblock the hole(s).
• Machine needs to be descaled.| Perform descale cycle.
Water doesn’t come
through (the machine
makes loud noise).| • Water tank is empty or the water level is below MIN.| Fill tank.
• Water filter has been inserted without soaking.| Ensure that the water filter has been soaked for 5 minutes before inserting it into the water tank.
Espresso runs out
too quickly.| • Coffee is ground too coarsely.| Use a slightly finer grind.
Refer to ‘Coffee Dose and Tamping’ on page 10 and  ‘Extraction Tips’ on page 13.
• Not enough coffee in the filter basket.| Increase the dose of coffee. Tamp then use the Razor™ dose trimming tool to trim off excess coffee. Refer to ‘Coffee Dose and Tamping’ on page 10 and ‘Extraction Tips’ on page 13.
• Coffee tamped too lightly.| Tamp between 15–20kg of pressure.
Espresso runs out
around the edge of
the portafilter.| • Portafilter not inserted in the group head correctly.| Ensure the portafilter is completely inserted and rotated until resistance is felt.
• There are coffee grounds around the filter basket rim.| Clean excess coffee from the rim of the filter basket to ensure a proper seal in the group head.
• Too much coffee in the filter basket.| A lower dose of coffee. Refer to ‘Coffee Dose and Tamping’, page 10. After tamping, trim the coffee dose using the  Razor™ dose trimming tool.
No steam.| • Machine has not reached operating temperature.| Allow time for the machine to reach operating temperature.
• Water tank is empty.| Fill tank.
• Water tank is not fully inserted and locked into position.| Push the water tank down completely to lock into place.
• Machine needs to be decalcified.| Perform descale cycle.
• Steam wand is blocked.| Refer to ‘Cleaning the Steam Wand’, page 15.
Pulsing/pumping
sound while
extracting espresso
or steaming milk.| • The machine is carrying out the normal operation of the pump.| No action is required as this is the normal operation of the machine.
• Water tank is empty.| Fill tank.
• Water tank is not fully inserted and locked into position.| Push the water tank down completely to lock into place.
Coffee not hot enough.| • Portafilter not pre-heated.| Rinse portafilter under hot water outlet. Dry thoroughly.
Milk too hot.| • Jug incorrectly positioned.| Ensure milk jug is correctly positioned on the sensor. Adjust milk temperature setting.
No crema.| • Coffee tamped too lightly.| Tamp betweens or 15–20kg of pressure.
• Coffee is ground too coarsely.| Use a slightly finer grind.
Refer to ‘Coffee Dose and Tamping’ on page 10 and  ‘Extraction Tips’ on page 13.
• Coffee beans or pre-ground coffee are not fresh.| If grinding fresh whole coffee beans, use freshly roasted coffee beans with a ‘Roasted On the date and consume between 5–20 days after that date.
If using pre-ground coffee, use it within a week of grinding.
• The filter basket may be blocked.| Use the pin on the end of the provided cleaning tool to unblock the hole(s).
• Single Wall filter baskets are being used with pre-ground coffee.| Ensure you use Dual Wall filter baskets with pre-ground  coffee
Water leaking.| • Auto purge feature.
Immediately after the steam function, the machine will purge water into the drip tray.
This ensures the thermocouple is at the optimal temperature.| Ensure the drip tray is firmly pushed in place and emptied whenever the indicator is displayed.
• Water tank is not fully inserted and locked into position.| Push the water tank down completely to lock into place.
The machine is on but
ceases to operate.| • The safety thermal-cut out may have activated due to the pump overheating.| Press the 1 CUP and STEAM button simultaneously for 5 seconds to switch the machine off and unplug from the power outlet. Allow cooling for about 30–60 minutes.
If the problem persists, call Sage Support.
Too much/too little espresso is being delivered to the cup.| • Grind amount and/or grind size settings and/or shot volumes require adjustment.| Adjust the grind amount and/or grind size settings.  Refer to ‘Coffee Dose and Tamping’, page 10, and ‘Extraction  Tips’, page 13.

GUARANTEE

2 YEAR LIMITED GUARANTEE
Sage Appliances guarantees this product for domestic use in specified territories for 2 years from the date of purchase against defects caused by faulty workmanship and materials. During this guarantee period, Sage Appliances will repair, replace, or refund any defective product (at the sole discretion of Sage Appliances).
All legal warranty rights under applicable national legislation will be respected and will not be impaired by our guarantee. For full terms and conditions on the guarantee, as well as for instructions on how to make a claim, please visit www.sageappliances.com.

NOTES

BRG Appliances Limited
Unit 3.2, Power Road Studios,
114 Power Road, London, W4 5PY
Freephone (UK Landline): 0808 178 1650
Mobile Calls (National Rate): 0333 0142 970

Ireland
1800 932 369| Ireland
1800 932 369| Italy
800 909 773
---|---|---
Portugal
0800 180 243| Belgium
0800 54 155| Norway
80 024 976
Netherlands
0800 020 1741| Sweden
0200 123 797| Luxembourg
0800 880 72
Denmark
080 820 827| Switzerland
0800 009 933| Finland
0800 412 143

www.sageappliances.com
Registered in England & Wales No. 8223512
Registered in Germany No. HRB 81309 (AG Düsseldorf)
Registered in France No. 879 449 866 RCS
Due to continued product improvement, the products illustrated or photographed in this document may vary slightly from the actual product.

References

• Sage Appliances

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