BOGEN NQ-T2000 Enterprise IP Phone User Guide

BOGEN NQ-T2000 Enterprise IP Phone

Package Contents

The following items are included in your package. If you find anything missing, contact your system administrator.

We recommend that you use the accessories provided or approved by Yealink. The unapproved third-party accessories may result in reduced performance.

Assembling the Phone

1. Attach the stand:
2. Connect the handset and optional headset:
3. Connect the network and power: You have two options for network and power connections. Your system administrator will advise you which one to use.

Startup

After the IP phone is connected to the network and supplied with power, it automatically begins the initialization process. After startup, the phone is ready for use. You can configure the phone via phone user interface or web user interface.

Configuring Your Phone

Configuring via web user interface Accessing the web user interface:

1. Press (the OK key) when the phone is idle to obtain the IP address of the phone.
2. Open a web browser on your computer, enter the IP address into the address bar (e.g., “http://192.168.0.10” or “192.168.0.10”) and then press the Enter.
3. Enter the user name (default: admin) and password (default: admin) in the login page and click Login.

Network Settings: Click on Network->Basic->IPv4 Config You can configure the network settings in the following ways:

DHCP: By default, the phone attempts to contact a DHCP server in your network to obtain its valid network settings, e.g., IP address, subnet mask, gateway address and DNS address.

Static IP Address: If your phone cannot contact a DHCP server for any reason, you need to configure the IP address, subnet mask, gateway address, primary DNS address and secondary DNS address for the phone manually.

Parameters of the account:

• Register Status: It shows the register status of the current account.
• Line Active: You can select Enabled/Disabled to enable/disable the account.
• Label: It is shown on the LCD screen to identify the account.
• Display Name: It is shown as caller ID when placing a call.
• User Name: It is provided by ITSP for registration (required).
• Register Name: It is an authenticated ID for authentication provided by ITSP (required).
• Password: It is provided by ITSP for registration (required).
• Server Host: It is provided by ITSP for registration (required).

Register status icons on the LCD screen:

Check with your system administrator if any error appears during the registration process or a specific configuration is required for your registration.

Configuring via phone user interface

Network Settings:
Press the Menu soft key when the phone is idle, select Settings->Advanced Settings (default password: admin)->Network->WAN Port->IPv4 to configure the network.

Account Settings:
Press the Menu soft key when the phone is idle, select Settings->Advanced Settings (default password: admin)->Accounts to configure the account.

Placing a Call

Using the handset:

1. Pick up the handset.
2. Enter the number and press the Send soft key

Using the speakerphone:

1. With the handset on-hook, press
2. Enter the number and press the Send soft key.

Using the headset:

1. With the headset connected, press the headset mode.
2. Enter the number and press the Send soft key.

Answering a Call

Using the handset:
Pick up the handset.
Using the speakerphone:
Press  .
Using the headset:
Press .

Ending a Call

Using the handset:
Hang up the handset or press the EndCall soft key. Using the speakerphone:
Press or the EndCall soft key.

Using the headset:
Press the EndCall soft key.

Redial

• Press to enter the Placed Calls list, select the desired entry, and press or the Send soft key.
• Press twice when the phone is idle to dial out the last dialed number

Call Mute

• Press to mute the microphone during a call.
• Press again to un-mute the call

To place a call on hold:
Press the Hold soft key during an active call. To resume the call, do one of the following:

• If there is only one call on hold, press the Resume soft key.
• If there is more than one call on hold, select the desired call, and press the Resume soft key.

Call Transfer

You can transfer a call in the following ways:
Blind Transfer

1. Press or the Trans soft key during a call.
2. Enter the number you want to transfer to.
3. . Press or the B Trans soft key.

Attended Transfer

1. Press or the Trans soft key during a call.
2. Enter the number you want to transfer to, and press the Send soft key.
3. Press or the Trans soft key when the second party answers.

Call Forward

To enable call forward:

1. Press the Menu soft key when the phone is idle, and then select Features->Call Forward.
2. Select the desired forward type.
3. Enter the number you want to forward to. For No Answer Forward, select the desired ring time to wait before forwarding from the After Ring Time field.
4. Press the Save soft key to accept the change.

Call Conference

1. Press the Conf soft key during an active call. The call is placed on hold.
2. Enter the number of the second party, and press the Send soft key.
3. Press the Conf soft key again when the second party answers. All parties are now joined in the conference.
4. Press the EndCall soft key to disconnect all parties. You can split the conference call into two individual calls by pressing the Split soft key.

Speed Dial

To configure a speed dial key:

1. Press the Menu soft key when the phone is idle, and then select Features->Dsskey.
2. Select the desired DSS key, and press the Enter soft key.
3. select SpeedDial from the Type field, select the desired line from the Account ID field, enter a label in the Label field, enter the number in the Value field.
4. Press the Save soft key to accept the change.

Voice Message

Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red.

To listen to voice messages:

1. Press or the Connect soft key.
2. Follow the voice prompts to listen to your voice messages.

Call History

1. Press the History soft key when the phone is idle, press or to scroll through the list.
2. Select an entry from the list, you can do the following:
3. Press the Send soft key to call the entry.
4. Press the Delete soft key to delete the entry from the list.
5. Select Detail to view detailed information about the entry.
6. Select Add to Contacts to add the entry to the local directory.
7. Select Add to Blacklist to add the entry to the blacklist.
8. Select Delete All to delete all entries from the list.

Contact Directory

To add a contact:

1. Press the Dir soft key when the phone is idle, and then select All Contacts.
2. ress the Add soft key to add a contact.
3. Enter a unique contact name in the Name field and contact numbers in the corresponding fields.
4. Press the Save soft key to accept the change.

To edit a contact:

1. Press the Dir soft key when the phone is idle, and then select All Contacts.
2. Press or to select the desired contact, press the Option soft key and then select Detail from the prompt list.
3. Edit the contact information.
4. Press the Save soft key to accept the change.

To delete a contact:

1. Press the Dir soft key when the phone is idle, and then select All Contacts.
2. Press or to select the desired contact, press the Option soft key and then select Delete from the prompt list.
3. Press the OK soft key when the LCD screen prompts “Delete selected item?”.

References

• Yealink Support

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