BOGEN C4000 Series IP-Based Paging and Audio Distribution User Guide
- June 6, 2024
- BOGEN
Table of Contents
- Administration/Staff
- Networked Audio Power Amplifier Support
- Audio Distribution & Announcement
- Traditional Intercom*
- Event Schedules & Management
- IP Speaker Support
- Configuration & Maintenance
- I/O Related Equipment
- IP Phone Support
- Security & Safety
- General Telephony*
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
- of Architectural Room Numbers Displayed (# of digits used in the dial plan)
IP-Based Paging and Audio Distribution
C4000 Series
SYSTEM FEATURES
Administration/Staff
- District-wide schedule management from single interface (Remote Calendar Control)
- All Call Paging
- Emergency All Call Paging
- District-Wide All Call
- District-Wide Emergency All Call
- Zone Paging
- Unlimited number of Paging Zones
- Unlimited simultaneous paging calls
- Multi-facility paging/announcements
- Location Monitoring (Modes: Spy, Whisper, Barge)
- Web-based GUI Dashboard (Audio, Alarms, Announcements, Calling, Paging, Tones)
- Web-based GUI Directory Menus for Announcements, Alarms, Paging Zones, Stations, Tones
- Web User Interface: SIP Client (softphone) – allows calls, paging, etc., from Web UI
- Executive override to access intercom paths
- Admin can override others and interrupt page
- Admin Groups: “Emergency” admin group
- Admin Phone Menus: Alarms, Announcements, Zone Paging, Tones, and Routines
- Direct select rooms from VoIP admin phone
- Multi-Station Page Exclusion (Ability to turn off paging into an area as needed, e.g., for testing, mtg’s, etc.)
Networked Audio Power Amplifier Support
- Gen2 Amplifier Support (NQ-A2xxx-G2/NQ-A4xxx-G2)
- 4-Ch. x60W, x120W, and x300W models available
- 2-Ch. x60W, x120W, and x300W models available
- Public Address Mixer/Amplifiers NQ-PA120/240/600
- Integrated Pro-Audio Digital Signal Processing
- Enhanced DSP Controls
- 20W PoE+ Plenum-Rated Amplifier Module with Line Output
Audio Distribution & Announcement
- Tablet-Based Zone Volume and Audio Distribution Control
- Unlimited Announcement Files
- Upload and Manage WAV & MP3 Announcement Files
- Audio Program Control via DTMF – Admin Phone (i.e., Can turn on or off from phone)
- Toggle Music Sources On/Off
- GUI-based Program Distribution
- Playlists (with easy title drag-n-drop capability)
- Music Import and Management
- Automatic Playlist Creation from USB Stick (Places all music files into a single playlist)
- Record Announcements from an Admin Phone or Web UI
- Separate Zone Volume Controls for Paging vs. Audio Distribution
- Audio Distribution to multiple zones simultaneously
- Integrated streaming Internet radio (airable)
- Integrated commercially-licensed streaming music service (SoundMachine)
- Scheduled Audio from any source (airable Radio, SoundMachine, Playlists, and Line-Input)
- Recurring Scheduled Announcements
- Targeted Announcements to any specified zone(s)
- Pink noise and white noise tones to assist with setting-up paging zone volumes
Traditional Intercom*
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Unlimited System Capacity (limited only by system licensing)
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Always an Answer (Calls can be put into admin groups so call will always be answered.)
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Intercom Call-in (From classroom call switch) (requires optional system licensing)
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Unlimited Simultaneous Intercom Calls per Facility (limited only by system licensing)
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Priority Paging Mic (ability to have external Mic for emergency page)
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Unlimited Program Channels
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Unlimited # of Class of Service (CoS) Profiles
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Unlimited Audio Zones (limited only by system licensing)
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Emergency Call-in (Emergency calls from classroom ring with special ring & alert) (limited only by system licensing)
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Call Assurance Audio File plays in room to confirm call (Analogous to Call Assurance LED)
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3 Call Priorities for Call Switch (Normal, Urgent, Emergency)
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Closed Contact Inputs for Response to Events (Low-voltage contact closures that are used to call in)
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Relay Driver Output Controls (Used to control events, e.g., open door, turn on lights, etc.)
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Emergency Call from Normal Call Switch (If call is in progress, it can be escalated to emergency status)
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Transfer Call from Room Speaker to Room Phone (Call to ceiling speaker can be dropped to the phone or privacy)
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Change/Modify Preannounce Tone
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Create Text-To-Speech Based Announcements (Optional)
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External Amplifier Support (Ability to add audio power amps for large wattage requirements)
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Analog Speaker Support (8-ohm / 25V / 70V)
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Analog Call Switch Support (CA15C or CA21B)
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Page Stacking / Queuing (requires optional system licensing)
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Ambient Noise Sensing (requires one or more NQ-GA10P paired with an ANS500M)
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Intercom calling and associated features are optionally licensed
Event Schedules & Management
- Manually play Tones to a selected Zone
- Powerful, Innovative Web-based Scheduling Interface
- Activate a Routine in Conjunction with a Scheduled Event
- Execute Any Routine Action when a selected schedule is activated
- Trigger Routines Based on a Scheduled Tone
- Unlimited Time Zones
- Master Clock Capability
- Unlimited # of Holiday Schedules (Ability to change Event Schedules so that tones and bells don’t disturb surrounding areas when business is closed)
- Ability to Sync External Master Clock with Contact Closure
- NTP Server Support (Ability to act as or sync to an external NTP Server)
- Unlimited Schedules (Restricted Edit & View by User Role)
- Unlimited Scheduled Events
- Ability to Import/Export Holiday Schedules
- Monthly Calendar Views
- Tones: Generate/Create Tones, Upload Tones, Manage Tones
IP Speaker Support
- Digital Call Switches (NQ-E7020 and NQ-E7020-G2))
- VoIP Ceiling Speaker w/Talkback (NQ-S1810CT and NQ-S1810CT-G2)
- VoIP Wall Baffle Speaker w/Talkback (NQ-S1810WT and NQ-S1810WT-G2)
- CAN Bus Device Support (e.g., NQ-E7020 DCS)
- PoE Plenum-Rated VoIP Intercom Module (NQ-GA10P) (Turns any 8-ohm speaker into a VoIP talkback speaker)
- PoE Plenum-Rated VoIP Intercom Module with HDMI output (NQ-GA10PV) (Turns any 8-ohm speaker into a VoIP talkback speaker and HDMI-capable TVs/monitors into combo clock/message displays)
Configuration & Maintenance
- System Controller with pre-installed OS & C4000 application software
- Embedded Nyquist DHCP Server Support
- Ability to Create a Self-Signed Bogen Root SSL Certificate
- Automatic server software and firmware check & download
- Wizard-Based System Setup & Configuration (when using the NQ-SYSCTRL Nyquist System Controller)
- Web GUI Programming and Diagnostics (Ability to program and test from anywhere)
- Log File Viewing and Export (Server and System)
- Web GUI Station Status (Real-time status of VoIP devices)
- System Backup/Restore
- Automated/Scheduled System Backup
- GUI-based System Status (Current operations displayed on Dashboard)
- Monitoring of Server Status via SNMP
- Unlimited Definitions of Users, Roles, and Permissions
- Software Adjustable Paging Zone Volume
- Device & Station Supervision (with Dashboard Notifications and Email Alerts)
- Automatic update of Appliance Firmware (to match server S/W version)
I/O Related Equipment
- Networked Matrix Mixer Pre-Amp with Pro-Audio DSP (NQ-P0100) (External MIC, AUX, & Digital Audio Support)
- Networked I/O Controller (NQ-E7010) (8 Inputs/8 Outputs per I/O Controller)
IP Phone Support
- VoIP LCD Display Admin/Staff Phone (NQ-T1000)
- Support for third party ATA devices for FXO and FXS connections with custom configurations for FXS operation features like Off-Hook Ring Down
Security & Safety
- Automatic Failover option for Nyquist Server
- Clock / Messaging Display capability with NQ-GA10PV
- Alert Filters to display specific Emergency Alert System (EAS) events on the video displays connected to the NQ-GA10PV
- Routines (allows automatic launching of a sequence of actions that the Nyquist system executes as a result of a manual input or “triggering” system event. Routines can support your crisis plans for situations such as school lockdown, weather events, or emergency evacuation.
- Expanded Routine API Parameters for 3rd Party Integrations
- Enhanced Routine API Authentication
- Multi-facility Routines
- Emergency Check-In feature that can be used for lockdowns
- Pop-up of a room’s video feed via the Maps view (using standard camera URLs)
- Optional password protection for all-call paging, emergency all-call paging, multi-site paging, facility paging, zone paging, alarms, and tones.
- Play Pre-Recorded Message with Contact Closure (via NQ-E7010 I/O Controller program logic)
- Speed-Dial Access to Common System Features (Used to make system easy to use for Administrators)
- Output Contact Closure Puts System Into Page Exclusion mode (via NQ-E7010 I/O Controller program logic)
- Output Contact Closure Triggers an External Event (via output relay control on the NQ-E7010 I/O Controller)
- Input Contact Closure Triggers an Internal Event (via NQ-E7010 I/O Controller program logic)
- Call Recording and Playback (911, Emergency, Normal)
- Emergency Page with Pre-Programmed Messages (WAV, MP3) (ex. “There is a Fire Emergency, please exit building, this is not a drill.”)
- Interactive Map-Based Paging and Intercom (hierarchical drill-down views of multiple maps – including across multiple facilities)
- Text-to-Speech Based Announcements (optional feature) (Copy & paste-in complex emergency notifications and instructions)
- Routines API to Integrate with Security/Access Control Systems (optional feature)
General Telephony*
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Voice-Prompted Features (via embedded IVR functionality) (Users are instructed as to what the next step should be)
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Intercom Access from IP Phone System (SIP ATA or Tie-Line interface to IP-PBX)
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Voice-Prompted Call Forwarding Status (via embedded IVR functionality)
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Call Monitoring (Modes: Spy, Whisper, Barge, non-DISA)
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Call Detail Recording: Display, Manage, and Export (No limit to record count)
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Call or Page via Mobile Device: SIP Client Application
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Call or Page via Mobile Device: Web UI
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SIP Trunking to PSTN/Cloud or IP-PBX
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SIP trunk management to include PBX Connection access
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SIP Trunk can be used to register Nyquist with an iPBX as a SIP endpoint
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Outbound calling to PBX extensions via SIP Trunk
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911 Call Alerts: Notifications sent to Web UI and Admin Phones with the option to monitor call
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911 Dial Through (Provisioned via CoS allows any authorized station to direct-dial 911)
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Walking CoS
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Trunk Queuing (Searches for first available outside line/trunk)
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Unlimited # of Admin and/or Staff Phones (limited only by system licensing)
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Analog PSTN Trunk Support (Requires use of DAHDI cards or an FXO Gateway)
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Unlimited # of Simultaneous Talk Paths (limited only by system licensing)
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of Architectural Room Numbers Displayed (# of digits used in the dial plan)
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Off-Site Call Transfer (Transfer calls to phone numbers outside of the system)
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Routing to an External Number (Provisioned via CoS)
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Route selected call priorities (e.g., Emergency) to an external number (Provisioned via CoS)
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Remote Call Pickup (Ability to answer a phone from anywhere in the building/facility)
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Voice Mail (Assignable to any station via CoS)
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Analog Intercom Access from a PBX (via FXO or FXS ports)
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Voicemail Message Waiting Indication Light (on all Bogen VoIP phones)
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Call Forwarding (Automatically sends calls to another station on the system)
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Unlimited CoS Profiles
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DID Call Routing (Direct inward line routes to office phone)
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DISA Call Routing (Allows direct inward station access from outside the system)
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Security DISA Call Routing (Allows direct inward station access from outside the system using a passcode)
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Password Protected Access to Admin Phone Features
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Ability to Place Normal or Emergency Calls
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Dial-Out to PSTN/PBX (requires optional DAHDI FXO cards or ATA FXO ports)
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Receive Outside Calls (PSTN/PBX)
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Analog Telephone (aka 2500 Set) Support (via 3rd-party 24-port FXS VoIP Gateway integration)
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Intercom calling and associated features are optionally licensed
Tel.: 1-800-999-2809 •
www.bogen.com
© 2021 Bogen Communications, Inc. 740-00113C 2105
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>