BOGEN C4000 Series IP-Based Paging and Audio Distribution User Guide

June 6, 2024
BOGEN

BOGEN logoIP-Based Paging and Audio Distribution
C4000 Series
SYSTEM FEATURES
BOGEN C4000 Series IP-Based Paging

Administration/Staff

  • District-wide schedule management from single interface (Remote Calendar Control)
  • All Call Paging
  • Emergency All Call Paging
  • District-Wide All Call
  • District-Wide Emergency All Call
  • Zone Paging
  • Unlimited number of Paging Zones
  • Unlimited simultaneous paging calls
  • Multi-facility paging/announcements
  • Location Monitoring (Modes: Spy, Whisper, Barge)
  • Web-based GUI Dashboard (Audio, Alarms, Announcements, Calling, Paging, Tones)
  • Web-based GUI Directory Menus for Announcements, Alarms, Paging Zones, Stations, Tones
  • Web User Interface: SIP Client (softphone) – allows calls, paging, etc., from Web UI
  • Executive override to access intercom paths
  • Admin can override others and interrupt page
  • Admin Groups: “Emergency” admin group
  • Admin Phone Menus: Alarms, Announcements, Zone Paging, Tones, and Routines
  • Direct select rooms from VoIP admin phone
  • Multi-Station Page Exclusion (Ability to turn off paging into an area as needed, e.g., for testing, mtg’s, etc.)

Networked Audio Power Amplifier Support

  • Gen2 Amplifier Support (NQ-A2xxx-G2/NQ-A4xxx-G2)
  • 4-Ch. x60W, x120W, and x300W models available
  • 2-Ch. x60W, x120W, and x300W models available
  • Public Address Mixer/Amplifiers NQ-PA120/240/600
  • Integrated Pro-Audio Digital Signal Processing
  • Enhanced DSP Controls
  • 20W PoE+ Plenum-Rated Amplifier Module with Line Output

Audio Distribution & Announcement

  • Tablet-Based Zone Volume and Audio Distribution Control
  • Unlimited Announcement Files
  • Upload and Manage WAV & MP3 Announcement Files
  • Audio Program Control via DTMF – Admin Phone (i.e., Can turn on or off from phone)
  • Toggle Music Sources On/Off
  • GUI-based Program Distribution
  • Playlists (with easy title drag-n-drop capability)
  • Music Import and Management
  • Automatic Playlist Creation from USB Stick (Places all music files into a single playlist)
  • Record Announcements from an Admin Phone or Web UI
  • Separate Zone Volume Controls for Paging vs. Audio Distribution
  • Audio Distribution to multiple zones simultaneously
  • Integrated streaming Internet radio (airable)
  • Integrated commercially-licensed streaming music service (SoundMachine)
  • Scheduled Audio from any source (airable Radio, SoundMachine, Playlists, and Line-Input)
  • Recurring Scheduled Announcements
  • Targeted Announcements to any specified zone(s)
  • Pink noise and white noise tones to assist with setting-up paging zone volumes

Traditional Intercom*

  • Unlimited System Capacity (limited only by system licensing)

  • Always an Answer (Calls can be put into admin groups so call will always be answered.)

  • Intercom Call-in (From classroom call switch) (requires optional system licensing)

  • Unlimited Simultaneous Intercom Calls per Facility (limited only by system licensing)

  • Priority Paging Mic (ability to have external Mic for emergency page)

  • Unlimited Program Channels

  • Unlimited # of Class of Service (CoS) Profiles

  • Unlimited Audio Zones (limited only by system licensing)

  • Emergency Call-in (Emergency calls from classroom ring with special ring & alert) (limited only by system licensing)

  • Call Assurance Audio File plays in room to confirm call (Analogous to Call Assurance LED)

  • 3 Call Priorities for Call Switch (Normal, Urgent, Emergency)

  • Closed Contact Inputs for Response to Events (Low-voltage contact closures that are used to call in)

  • Relay Driver Output Controls (Used to control events, e.g., open door, turn on lights, etc.)

  • Emergency Call from Normal Call Switch (If call is in progress, it can be escalated to emergency status)

  • Transfer Call from Room Speaker to Room Phone (Call to ceiling speaker can be dropped to the phone or privacy)

  • Change/Modify Preannounce Tone

  • Create Text-To-Speech Based Announcements (Optional)

  • External Amplifier Support (Ability to add audio power amps for large wattage requirements)

  • Analog Speaker Support (8-ohm / 25V / 70V)

  • Analog Call Switch Support (CA15C or CA21B)

  • Page Stacking / Queuing (requires optional system licensing)

  • Ambient Noise Sensing (requires one or more NQ-GA10P paired with an ANS500M)

  • Intercom calling and associated features are optionally licensed

Event Schedules & Management

  • Manually play Tones to a selected Zone
  • Powerful, Innovative Web-based Scheduling Interface
  • Activate a Routine in Conjunction with a Scheduled Event
  • Execute Any Routine Action when a selected schedule is activated
  • Trigger Routines Based on a Scheduled Tone
  • Unlimited Time Zones
  • Master Clock Capability
  • Unlimited # of Holiday Schedules (Ability to change Event Schedules so that tones and bells don’t disturb surrounding areas when business is closed)
  • Ability to Sync External Master Clock with Contact Closure
  • NTP Server Support (Ability to act as or sync to an external NTP Server)
  • Unlimited Schedules (Restricted Edit & View by User Role)
  • Unlimited Scheduled Events
  • Ability to Import/Export Holiday Schedules
  • Monthly Calendar Views
  • Tones: Generate/Create Tones, Upload Tones, Manage Tones

IP Speaker Support

  • Digital Call Switches (NQ-E7020 and NQ-E7020-G2))
  • VoIP Ceiling Speaker w/Talkback (NQ-S1810CT and NQ-S1810CT-G2)
  • VoIP Wall Baffle Speaker w/Talkback (NQ-S1810WT and NQ-S1810WT-G2)
  • CAN Bus Device Support (e.g., NQ-E7020 DCS)
  • PoE Plenum-Rated VoIP Intercom Module (NQ-GA10P)  (Turns any 8-ohm speaker into a VoIP talkback speaker)
  • PoE Plenum-Rated VoIP Intercom Module with HDMI output (NQ-GA10PV) (Turns any 8-ohm speaker into a VoIP talkback speaker and HDMI-capable TVs/monitors into combo clock/message displays)

Configuration & Maintenance

  • System Controller with pre-installed OS & C4000 application software
  • Embedded Nyquist DHCP Server Support
  • Ability to Create a Self-Signed Bogen Root SSL Certificate
  • Automatic server software and firmware check & download
  • Wizard-Based System Setup & Configuration (when using the NQ-SYSCTRL Nyquist System Controller)
  • Web GUI Programming and Diagnostics (Ability to program and test from anywhere)
  • Log File Viewing and Export (Server and System)
  • Web GUI Station Status (Real-time status of VoIP devices)
  • System Backup/Restore
  • Automated/Scheduled System Backup
  • GUI-based System Status (Current operations displayed on Dashboard)
  • Monitoring of Server Status via SNMP
  • Unlimited Definitions of Users, Roles, and Permissions
  • Software Adjustable Paging Zone Volume
  • Device & Station Supervision (with Dashboard Notifications and Email Alerts)
  • Automatic update of Appliance Firmware (to match server S/W version)

I/O Related Equipment

  • Networked Matrix Mixer Pre-Amp with Pro-Audio DSP (NQ-P0100) (External MIC, AUX, & Digital Audio Support)
  • Networked I/O Controller (NQ-E7010) (8 Inputs/8 Outputs per I/O Controller)

IP Phone Support

  • VoIP LCD Display Admin/Staff Phone (NQ-T1000)
  • Support for third party ATA devices for FXO and FXS connections with custom configurations for FXS operation features like Off-Hook Ring Down

Security & Safety

  • Automatic Failover option for Nyquist Server
  • Clock / Messaging Display capability with NQ-GA10PV
  • Alert Filters to display specific Emergency Alert System (EAS) events on the video displays connected to the NQ-GA10PV
  • Routines (allows automatic launching of a sequence of actions that the Nyquist system executes as a result of a manual input or “triggering” system event. Routines can support your crisis plans for situations such as school lockdown, weather events, or emergency evacuation.
  • Expanded Routine API Parameters for 3rd Party Integrations
  • Enhanced Routine API Authentication
  • Multi-facility Routines
  • Emergency Check-In feature that can be used for lockdowns
  • Pop-up of a room’s video feed via the Maps view (using standard camera URLs)
  • Optional password protection for all-call paging, emergency all-call paging, multi-site paging, facility paging, zone paging, alarms, and tones.
  • Play Pre-Recorded Message with Contact Closure (via NQ-E7010 I/O Controller program logic)
  • Speed-Dial Access to Common System Features (Used to make system easy to use for Administrators)
  • Output Contact Closure Puts System Into Page Exclusion mode (via NQ-E7010 I/O Controller program logic)
  • Output Contact Closure Triggers an External Event (via output relay control on the NQ-E7010 I/O Controller)
  • Input Contact Closure Triggers an Internal Event (via NQ-E7010 I/O Controller program logic)
  • Call Recording and Playback (911, Emergency, Normal)
  • Emergency Page with Pre-Programmed Messages (WAV, MP3) (ex. “There is a Fire Emergency, please exit building, this is not a drill.”)
  • Interactive Map-Based Paging and Intercom (hierarchical drill-down views of multiple maps – including across multiple facilities)
  • Text-to-Speech Based Announcements (optional feature) (Copy & paste-in complex emergency notifications and instructions)
  • Routines API to Integrate with Security/Access  Control Systems (optional feature)

General Telephony*

  • Voice-Prompted Features (via embedded IVR functionality) (Users are instructed as to what the next step should be)

  • Intercom Access from IP Phone System (SIP ATA or Tie-Line interface to IP-PBX)

  • Voice-Prompted Call Forwarding Status (via embedded IVR functionality)

  • Call Monitoring (Modes: Spy, Whisper, Barge, non-DISA)

  • Call Detail Recording: Display, Manage, and Export (No limit to record count)

  • Call or Page via Mobile Device: SIP Client Application

  • Call or Page via Mobile Device: Web UI

  • SIP Trunking to PSTN/Cloud or IP-PBX

  • SIP trunk management to include PBX Connection access

  • SIP Trunk can be used to register Nyquist with an iPBX as a SIP endpoint

  • Outbound calling to PBX extensions via SIP Trunk

  • 911 Call Alerts: Notifications sent to Web UI and Admin Phones with the option to monitor call

  • 911 Dial Through (Provisioned via CoS allows any authorized station to direct-dial 911)

  • Walking CoS

  • Trunk Queuing (Searches for first available outside line/trunk)

  • Unlimited # of Admin and/or Staff Phones (limited only by system licensing)

  • Analog PSTN Trunk Support (Requires use of DAHDI cards or an FXO Gateway)

  • Unlimited # of Simultaneous Talk Paths (limited only by system licensing)

  • of Architectural Room Numbers Displayed (# of digits used in the dial plan)

  • Off-Site Call Transfer (Transfer calls to phone numbers outside of the system)

  • Routing to an External Number (Provisioned via CoS)

  • Route selected call priorities (e.g., Emergency) to an external number (Provisioned via CoS)

  • Remote Call Pickup (Ability to answer a phone from anywhere in the building/facility)

  • Voice Mail (Assignable to any station via CoS)

  • Analog Intercom Access from a PBX (via FXO or FXS ports)

  • Voicemail Message Waiting Indication Light (on all Bogen VoIP phones)

  • Call Forwarding (Automatically sends calls to another station on the system)

  • Unlimited CoS Profiles

  • DID Call Routing (Direct inward line routes to office phone)

  • DISA Call Routing (Allows direct inward station access from outside the system)

  • Security DISA Call Routing (Allows direct inward station access from outside the system using a passcode)

  • Password Protected Access to Admin Phone Features

  • Ability to Place Normal or Emergency Calls

  • Dial-Out to PSTN/PBX (requires optional DAHDI FXO cards or ATA FXO ports)

  • Receive Outside Calls (PSTN/PBX)

  • Analog Telephone (aka 2500 Set) Support (via 3rd-party 24-port FXS VoIP Gateway integration)

  • Intercom calling and associated features are optionally licensed

BOGEN logoBOGEN C4000 Series IP-Based Paging-

Tel.: 1-800-999-2809www.bogen.com
© 2021 Bogen Communications, Inc. 740-00113C 2105

References

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