TCL C725 Series 4K HDR Android TV User Manual

: June 5, 2024
: TCL

C725 Series 4K HDR Android TV
User Manual

Chapter 1 Safety Information

Precautions

Read all of the instructions before operating the set.
Keep these instructions well for future use.

Warning

A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

ALWAYS use cabinets or stands or mounting methods recommended by the manufacturer of the television set.
ALWAYS use furniture that can safely support the television set.
ALWAYS ensure the television set is not overhanging the edge of the supporting furniture.
ALWAYS educate children about the dangers of climbing on furniture to reach the television set or its controls.
ALWAYS route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.
NEVER place a television set in an unstable location.
NEVER place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
NEVER place the television set on cloth or other materials that may be located between the television set and supporting furniture.
NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed.

If the existing television set is being retained and relocated, the same considerations as above should be applied.

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
This symbol indicates that the fuse may be in the neutral and that the mains shall be disconnected to de-energize the phase conductors.
If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is grounded by a skilled person so as to provide some protection against voltage surges and built-up static charges.

Product

Do not block or cover the ventilation openings on the back cover.
Do not push objects of any kind into this unit through the cabinet slots as they could touch the current-carrying parts or short-circuit parts, resulting in fire, electric shock, or damage to the unit.
Do not attempt to open the cabinet as this may cause damage. There are no parts inside you can service by yourself. Refer all servicing to qualified personnel.
Do not touch the screen surface with fingers as this may scratch or mar the TV screen.
Do not impact the TV screen with hard pressure as this may damage the TV screen severely.
This appliance is not intended for use by young children or infirm persons without supervision. Young children should be supervised to ensure that they do not play with the appliance.

Power and Plug

Unplug the set under the following conditions:
– If the set will not be used for a long period of time.
– If the power cord or the power outlet/plug is damaged.
– Follow the instructions to install and adjust the product. Adjust those controls that are covered in these operating instructions as improper adjustment of other controls may result in damage. If this happens, unplug the set and refer to the service personnel.
– If the set is subject to impact or has been dropped and the cabinet has been damaged.
Where the mains plug or an appliance coupler is used as a disconnect device, the disconnect device shall remain readily operable.

Power Cord and Signal Cable

Do not allow anything to rest on or roll over the power cord and the signal cable.
Protect the power cord and the signal cable from being trampled.
Do not overload the power cord or the power outlet.
Do not expose the power cord and the signal cable to moisture.

Use Environment

Do not place the set on an unstable cart, stand, or table.
Place the set on a place that allows good ventilation.
Do not use the set near damp, and cold areas.
Do not expose the set to excessive heat such as direct sunlight, fire, or the like and no naked flame sources, such as lighted candles, should be placed on the apparatus.
Do not expose the set to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
Do not use the set in dusty environments.
Operating Temperature: 5°C to 35°C (41°F to 95°F) Operating Humidity: 20% to 80%, non-condensing Storage Temperature: -15°C to 45°C (5°F to 113°F) Storage Humidity: 10% to 90%, non-condensing

Cleaning

Dust the set by wiping the screen and the cabinet with a soft, clean cloth or some special liquid cleaner.
Do not apply excessive force to the screen when cleaning.
Do not use water or another chemical cleaner to clean the screen as this may damage the surface of the TV screen.
All other safety instructions about our TV sets are also applicable here. Wall mount bracket not included. (Note: Certain TV models are not designed to be mounted to the wall.)

Chapter 2 Connections and Setup

TV Buttons
Power button
If the batteries in your remote control are run down, you can use the button on your TV set.
The model has only one button. It may work just like a Power on/Standby button, or as a multi-function controller.
You can turn on the TV by pressing the button on the TV set.
While the TV is on, press the button to display the multi-function menu. For more information about how to use the multi-function menu, please refer to the figure below.

TCL C725 Series 4K HDR Android TV - figure 1

Press to move the highlight to the next function selection
Press and hold the button for more than 2 seconds to confirm your selection.

Note:
You can follow the on-screen guide to operate. Figures and illustrations are provided for reference only and may vary depending on the model.

– MIC switch
The MIC switch is located next to the power button. If you want to use the feature of hands-free TV voice control, turn on the switch (not available for some models).

Initial Setup
The first time you switch the set on, the Welcome wizard appears, which guides you through the initial setup process.
Follow the on-screen instructions to finish the initial setup process such as selecting the language, pairing your remote, connecting to the network, and more. During each step, either make a choice or skip the step. If you skip a step, you can perform the setup later from the settings menu.
Note: When you pair your remote, keep the remote control and TV in 1 meter, and follow the on-screen guide for pairing. After finishing pairing the remote, you can use the Google Assistant button. If you skip remote pairing, you will be prompted to pair the remote with the TV again when you use the Google Assistant button for the first time.

Sockets

Note: The location and names of the sockets on the TV may vary according to the TV model, and not all sockets are available on all models.

HDMI or HDMI (SERVICE) or HDMI (eARC/ARC)

HDMI, HDMI(SERVICE) or HDMI(eARC/ARC) socket (input)
The HDMI (High-Definition Multimedia Interface) socket can be used to connect a Blu-ray player, PC with a compatible video card installed, certain DVD players, or a high-definition compatible digital satellite decoder. This socket provides an uncompressed digital connection that carries both video and audio data by way of an integrated mini-plug cable.

AV IN adapter

TCL C725 Series 4K HDR Android TV - figure 3

AV IN adapter socket
The AV IN adapter socket can be used to connect the attached AV adapter cable with VIDEO and AUDIO L & R IN sockets. The AV IN sockets can be used to connect a range of equipment, including video recorders, camcorders, decoders, satellite receivers, DVD players, or game consoles. The VIDEO IN socket provides a composite video connection.

ANTENNA IN

ANTENNA IN socket (input)
This socket can be used to connect an outside aerial.

LAN

LAN
RJ45 plug for connecting to external modem or network access equipment.

DIGITAL AUDIO OUT (OPTICAL)

DIGITAL AUDIO OUT (OPTICAL) socket
This socket can be used to connect a compatible digital audio receiver.

TCL C725 Series 4K HDR Android TV - figure 7

Headphone socket (output)
This socket can be used to connect headphones or stereo earphones.
Warning: Excessive sound pressure from earphones and headphones can cause hearing loss.

USB 2.0 or USB 3.0

USB2.0 or USB3.0 socket (input)
The USB socket(s) can be used to connect a USB 2.0 or USB 3.0 device.
Note: The number of USB sockets on the TV may vary according to TV model.

Remote Control Functions

Most of your television’s functions are available via the menus that appear on the screen. The remote control supplied with your set can be used to navigate through the menus and configure all the general settings.
Notes:

Figures and illustrations in this operation manual are provided for reference only and may differ from the actual product appearance.
The remote control type may be changed without notice, please refer to the remote control attached to your TV. 3.Certain functions may not be available for some models, e.g. GUIDE function is only available under the DTV source.

TCL C725 Series 4K HDR Android TV - figure 9

| To switch the sound off and back on.
Standby/quit standby.
To enter channel numbers or a digit.
To display the channel list.
To display the TV settings menu.
To access the Smart TV homepage.
To display the Options menu.
Navigation direction buttons.
To confirm an entry or selection.
To return to the previous menu or quit an app.
To select the input source.
Press the Assistant button on your remote to talk to the
Google Assistant. (Available only when the network connection works normally.)
To pop up the virtual remote control keyboard when
available.
To control the volume.
To change channels.
To access TCL Channel.
To access Media.
To access Netflix.
To access YouTube if available.
---|---

Notes:

Certain functions may be accessed from the virtual remote control keyboard only, please press the button on the remote to display it and operate it accordingly.
The App buttons may differ depending on the model. The App button is used for accessing the corresponding App.
Google and Android TV are trademarks of Google LLC.

How to Use the Remote Control
a. Before using the Google Assistant button, you must finish pairing the remote with the TV first.
b. This Google Assistant function is only available for content search from certain apps.
c. Set languages in the (Settings) > Device Preferences > Language under the smart TV homepage to your local language or official language to enhance voice search successfully.

Installing Batteries

Push to open the back cover as illustrated.
Insert two AAA batteries according to the polarities marked on the battery case.
Replace the back cover as illustrated.

Network Connection

Your TV will require an internet connection to operate all functions. Data usage charges may apply.
Please refer to your Internet Service Provider (ISP) for additional information.
To access the internet, you must subscribe to high-speed broadband internet service from your internet service provider.
Your TV can be connected to your home network in two ways:

Wired, using the RJ45 (LAN) connector on the back panel.
Wireless, using the internal wireless or external wireless USB adapter and your home wireless network.

Note: The following instructions are just the usual ways to connect your TV to the wired or wireless network. The connection method may be different depending on your actual network configuration. If you have any questions about your home network, please refer to your ISP(Internet Service Provider).

Connecting to a Wired Network
To connect to a wired network:

Ensure you have:
• An Ethernet cable long enough to reach your TV
• A router or modem with an available Ethernet port
• A high-speed internet connection
• An Ethernet (LAN) port on the back of the TV
Connect your Ethernet cable to the router and to the
Ethernet port on the back of the TV.
Use the Network & Internet menu to configure the TV.

Connecting to a Wireless Network
To connect to a wireless network

Ensure you have:
• A router broadcasting a high-speed wireless signal
• A high-speed internet connection
Use the Network & Internet menu to configure the TV.

Note: Please follow the below steps to enter the Network & Internet menu.

Press on the remote control to display the Smart TV homepage.
Press ▲/◄/► to move the cursor to (Settings) on the right top of the screen and press OK to enter.
Press ▲/▼ to select Network & Internet, then press OK to enter the submenu and follow the on-screen guidance to set up your network.

Switching On

Follow the instructions on this page on how to switch on your TV set and the remote control before going on to the following pages describing how to use the channel set-up procedure.

Insert two AAA batteries in the remote control.
Precautions on using batteries:
– Only use the battery types specified.
– Make sure you use the correct polarity.
– Do not mix new and used batteries.
– Do not use rechargeable batteries.
– Do not expose batteries to excessive heat such as sunshine, fire, or the like, throw them in a fire, recharge them or try to open them, as this could cause them to leak or explode.
– Remove the batteries from the remote control if you are not using them for a long period of time.
– Attention should be drawn to the environmental aspects of battery disposal.
Connect the power cable FIRST to the television, then to a mains socket. (Note: If the power cable is connected to the television, please only connect the power cable to the mains socket.)
Your TV set should only be connected to an AC supply. It must not be connected to a DC supply. If the plug is detached from the cable, do not, under any circumstances, connect it to a mains socket, as there is a risk of electric shock.
Note: The figures are for representation only, the location of the power and the socket of the television might differ depending on the model.
Connect an outside aerial to the ANTENNA IN socket at the back of the TV set.
The aerial socket (75 OHM – VHF / UHF / cable) can be used for connecting an external aerial or other equipment fitted.
When powered on, the TV will be turned on directly or be in standby mode.
If the power indicator lights up, the TV set is in standby mode. Press the button on the remote control or on the TV set to turn on the TV.

Switching Off
To put the TV set into standby mode, press the button on the remote control. The TV set remains powered up, but with low energy consumption.
To switch off the TV set, unplug the main socket from the main outlet.

Chapter 3 Basic TV Operations

Accessing Channels

Using the numeric buttons: press the corresponding numeric buttons on the remote control to access the channels.
Using the LIST button: press the LIST button on the remote control to display the channel list and press ▲/▼/◄/► and OK to select channels.
Using the ▲/▼ buttons: press the ▲/▼ buttons on the remote control to scroll through the channels.
Using the OK button: press the OK button to display the channel list and press ▲/▼/◄/► and OK to select channels.
Using the button: press to display the virtual remote control keyboard, then you can use the numeric buttons or the LIST button to operate accordingly.
Using the P+/P- buttons: press the P+/P- buttons on the remote control to scroll through the channels.

Watching Connected Devices
Press on the remote control to display the source list. Press ▲/▼ to select TV or other input sources and press OK to confirm.
You can also press on the remote control to display the homepage, press ▲/◄/► to move the cursor to the (Inputs) are on the right top of the screen, and press OK to enter. Then press ▲/▼ and OK to select the input source.

Adjusting Volume
Volume control: press the **buttons on the remote control or the corresponding buttons on the TV set to increase or decrease the volume.
Sound mute:** press the button to temporarily mute the sound. Press this button again or the button to restore the sound.

Accessing the Smart TV Homepage

Allows you to enjoy Internet Applications (Apps) and specially adapted Internet websites, and perform advanced system settings for your TV. You can make controlling with the TV remote control.
Note: If you intend to use (online) video communication applications, an appropriate webcam will be needed.
Webcams need to be purchased separately. For details, please consult TCL Customer Service or your place of purchase.![TCL C725 Series 4K HDR Android TV

figure 15](https://manuals.plus/wp-content/uploads/2022/05/TCL-C725-Series- 4K-HDR-Android-TV-figure-15-550x312.jpg)

WARNING:

Configure the network settings before using Smart TV applications.
Slow responses and/or interruptions may occur, depending on your network conditions.
If you experience a problem using an application, please contact the content provider.
According to the circumstances of the content provider, an application’s updates or the application itself may be discontinued.
Depending on your country’s regulations, some applications may have limited service or not be supported.
Changes in application content may be made without prior notice by the service provider.
1. Press on the remote control to display the Smart TV homepage.
2. Press ▲/▼/◄/► and OK to enter the desired apps, functions, or settings.
3. Press to return to the homepage.
4. To exit the homepage, press ▲/◄/► to move the cursor to the (Inputs) are on the right top of the screen, press OK to enter, and then press ▲/▼ and OK to select your desired input source.

Note: Since the connection with the Internet takes time, it’s recommended that you wait a few minutes to use the Smart TV feature after activation of the TV from standby.

Accessing Google Play

Google Play is your entertainment unbound. It brings together all of the entertainment you love and helps you explore it in new ways, anytime, anywhere. We’ve brought the magic of Google to music, movies, TV, books, magazines, apps, and games, so you get more from your content every day. TCL
C725 Series 4K HDR Android TV - figure 16

Press on the remote control to display the Smart TV homepage.
Press ▲/▼ to select the Apps and press OK to enter. Then press ▲/▼/◄/► and OK to enter the desired apps.
Press to return to the homepage.

Accessing TCL Channel
Allows you to enjoy Internet Applications (Apps). TCL C725 Series 4K HDR
Android TV - figure 17

Press on the remote control to display the Smart TV homepage.
Press ▲/▼ to select the TCL Channel and press OK to enter. Then press ▲/▼/◄/► and OK to enter the desired apps. For the first time, the apps will be downloaded automatically.
Press or to exit.

Allows you to not only adjust device settings, such as Network & Internet, Accounts & Sign-In, Apps and Device Preferences, etc., but also set preferences.
TCL C725 Series 4K HDR Android TV - figure 18

Press on the remote control to display the Smart TV homepage.
Press ▲/◄/► to move the cursor to (Settings) on the right top of the screen and press OK to enter the advanced system settings.
Press ▲/▼ to choose the items and press OK to enter.
Press to return to the previous interface.

Using Quick Start Function
It enables you to turn on your TV faster from standby mode than turning this function off, but it will also increase standby power consumption.

Press on the remote control to display the homepage, Press ▲/◄/► to select (Settings) >Device Preferences > Quick Start > Enable QuickStart and press OK to toggle between on and off.
Press to return to previous interface.

Using TV Settings Menu
Allows you to adjust TV settings, such as picture and sound. TCL C725 Series
4K HDR Android TV - figure 19

Press on the remote control to display the TV settings menu.
Press ▲/▼ to select the desired item, then press OK/► to enter the corresponding submenu.
In submenus, press ▲/▼ to select menu options, then press OK /► to enter the options list or the corresponding submenu, or press OK to toggle on or off, or press ◄/ ► to adjust the setting.
Press to return to the previous menu.
Press to close the menu.

Notes:

You can also press on the remote control, select TV Settings (if available) and press OK to enter the TV settings menu. Some options may not be available for certain signal sources.
Setting Clear LED Motion on will make fast-moving images clearer by controlling the LED backlight, but the picture will be darker and more flickering than with Clear LED Motion off. ( Note: The Clear LED Motion option is not available for some models.)

Chapter 4 Using more of your TV

Installing Channels
This section describes how to search and store channels automatically. This may be done in either of the cases below:
– you are prompted that there are no channels in TV mode;
– you want to update your channels.

In TV mode, press on the remote control and select Channels > Channel scan. Press OK/► to enter.
The TV installs and arranges channels according to your country or region. Press ▲/▼ to select Country/Region, and press OK/► to enter. Enter the default password 1234 or your own password in case you have changed the password in the System > Lock menu. Press ▲/▼ to select your country or region and press OK to confirm.
Press ▲/▼ to select Automatic search and press OK/► to enter.
Press ▲/▼ to select Channel type and press ◄/► to select Digital, Analogue or Digital&Analogue.
After configuration is completed, press ▼ to select Search and press OK to start scanning channels.
The channel search may take a few minutes. After the automatic search, channels are arranged in a preset order. If you wish to hide or move channels, press on the remote control, select Channels > Channel organizer, and press OK/► to enter.

Note: If the channel search retrieved only the analog channels it could be caused by poor broadcasting and therefore is not covered by the manufacturer warranty.
Manufacturers cannot be held responsible for the lack of or poor broadcasting in some areas.

Using Subtitles
You can enable subtitles for each TV channel. Subtitles are broadcast via Teletext or DVB-T digital broadcasts.
With digital broadcasts, you have the additional option of selecting a preferred subtitle language.
Note: Some options are available only when Subtitle is set to on.

Turning On/Off Subtitles

Press on the remote control, select Channels >Subtitle, and press OK /► to enter. You can also press on the remote control, and select Subtitle to enter.
Select the Subtitle option, and press OK to toggle between on or off.
Press to close the menu.

Enabling Subtitle Languages on Digital TV Channels

Press on the remote control, select Channels >Subtitle > Digital subtitle language 1st, and press OK/► to enter.
Press ▲/▼ to select a subtitle language as your preferred language and press OK to confirm.
Press ▲/▼ to select Digital subtitle language 2nd and press OK/► to enter.
Press ▲/▼ to select a secondary subtitle language and press OK to confirm.
Press to close the menu.

Selecting a Subtitle Type on Digital TV Channels

Press on the remote control, select Channels >Subtitle > Subtitle type, and press OK/► to enter.
Press ▲/▼ to select a subtitle type and press OK to confirm. You can select Hearing impaired to display the hearing impaired subtitles with your selected language.
Press to close the menu.

Network Wake Up
(* not available for some models)
This function allows you to turn on your TV from standby mode via a network. To use this function, please make sure:

Your TV is connected to an effective home network;
The desired controller, such as a smartphone, is connected to the same network as your TV;
An app that supports the network waking up function, such as YouTube, has been installed into the controller;
Networked standby is set to on in the Network &
Internet menu under homepage. Press on the remote control, select (Settings) > Network & Internet, use ▼ to select Networked standby, and press OK to activate it.

When the TV is in networked standby mode, you can use the app to wake up the TV remotely.

Notes:

This feature is disabled if you press and hold the button on the remote control and confirm to shut the TV down
Before using the feature of network wake up, make sure (Settings) > Device Preferences > Quick Start > Enable Quick Sart is set to on.

Consumer Electronics Control (CEC)

Use this function to search for CEC devices connected to the HDMI sockets in your TV and enable auto power on and auto standby between the TV and CEC devices.
Enabling or Disabling CEC

Press on the remote control, select System >Consumer Electronic Control (CEC), and press OK/► to enter.
Select the HDMI control option, and press OK to toggle between on or off.
Press to close the menu.

Using Auto Power On
Enables the TV to automatically power on when you power on a CEC device (e.g. DVD) with the device’s remote. Press OK to turn it on to enable this function.

Using Auto Standby
Enables all CEC devices to automatically go to the standby mode when you turn off the TV with the TV remote. Press OK to turn it on to enable this function.
Note: The CEC functions depend on the devices connected and it is possible that some devices may not interoperate correctly when connected to this TV. The user manual or the manufacturer of the problematic devices should be consulted for further information.

MagiConnect (T-Cast)
MagiConnect, formerly named T-Cast, lets you enjoy plenty of videos, and rich applications, and share great content on your large screen. It also allows you to turn a smart device into a sophisticated remote control, providing more features than your normal TV remote control. You can then control your TV through your smart device.
Follow the on-screen instructions to scan the QR code on the TV screen and download MagiConnect.
Note: Make sure the smart device and your TV are in the same home LAN (local area network) or network segment to use the TV remote function.

Using EPG (Electronic Program Guide)
EPG is an on-screen guide that displays scheduled digital TV programs. You can navigate, select and view programs.
Note: The DTV EPG does not require an internet connection. To use the DTV EPG, HbbTV must be set to off. When HbbTV is set to on, then it will enter the HbbTV EPG directly. Please refer to the “ HbbTV ” part of this manual for assistance to set HbbTV to on or off.

Press on the remote control, select Channels > EPG, and press OK/► to enter, or press GUIDE directly (if available) on the remote control, the Program Guide menu will appear, which allows you to get information about the current or next program playing on each channel. Navigate through the different programs using the ▲/▼/◄/ ► buttons on the remote control.
Use the related buttons shown at the bottom of the screen to view EPG.
– Filter: Program guide filter for digital TV programs.
• Press to display the type list of the program.
• Navigate through the different types using the ▲/▼ buttons on the remote control.
• Select one or more types, which you want to highlight from the type list, and press OK to select or deselect. A checkmark will appear to the right of the type when selected.
– Custom schedule: Press ▲/▼ to select a program, then press the RED button to set the schedule, press OK to enter, and use ▲/▼ to select Schedule Reminder or Schedule Recording.
– Select date: Press the GREEN button to select the date.
– Schedule list: Press the YELLOW button to view your schedule list.
Note: To access the color buttons, you need to press the button on the remote control to display the virtual remote control keyboard first.
Press to exit EPG.

Bluetooth Function

(* not available for some models)
Bluetooth® is a wireless technology standard for exchanging data over short distances between Bluetooth devices. You can connect Bluetooth audio device, mouse, or keyboard via the TV.

Press on the remote control to display the homepage, Press ▲/◄/► to select (Settings) > Remotes & Accessories and press OK to enter.
Select Add accessory and press OK to enter.
The TV will search nearby Bluetooth devices automatically.
Select an available device, press OK and follow the guides on the screen to connect it.

Note: Bluetooth technology (if available on your TV) uses a 2.4GHz frequency thus close proximity to Wi-Fi access points, routers, or microwave ovens might interfere with Bluetooth audio streaming. If you face interruptions in audio reception, you should restart your Bluetooth device to find the frequency with fewer interferences and if you continue to face issues you should move closer to the TV or increase the space between TV and the source of interferences.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by TCL is under license. Other trademarks and trade names are those of their respective owners.

Live TV Pause

(* not available for some models)
Allows you to pause, fast forward, and rewind live TV, so you don’t have to miss any part of your favorite programs. Before you use the function, connect a USB drive to the TV first. For the first time, you should complete the disk setup for the USB drive.
Press on the remote control and select Live TV Pause, then press OK/► to confirm. (Note: This option is available only when Live TV Pause is set to on. Press on the remote control, press ▲/▼ to select TV Settings > Channels > Live TV Pause, and press OK to toggle on.)

Follow the directions on the screen to do the disk setup if you use Live TV Pause for the first time.
After the disk setup is done, Live TV Pause will start, and the Live TV Pause menu displays on the screen.
When the Live TV Pause menu disappears and only the timing of the Live TV Pause remains on the screen, you can press OK to call out the Live TV Pause menu and operate according to the on-screen prompt.
Press the button on the remote control to stop the Live TV Pause and exit. (To access the buttons on the Live TV Pause menu, you need to press the button on the remote control to display the virtual remote control keyboard first.)

Notes:

Before you plug the USB drive into the TV, make sure you have backed up the data on the drive to avoid unforeseen malfunction and data loss.
We recommend that you use a USB drive with at least 1GB of free space and a disk speed faster than 5.0MB/sec.
The bigger the USB drive free space for Live TV Pause, the bigger the recording length.

PVR (Personal Video Recorder)
(* not available for some models)
Allows you to record your favorite TV programs. Before you use the function, connect a USB drive to the TV first.
Note: The feature is available only in selected products and, due to specific TV network limitations and country technical requirements, might not be available in the product or place of installation. Feature might also be blocked by TV network due to copyright protection (HD content, recording protection). Please use the remote control to check if the feature is available in your product.

Press on the remote control and select PVR.
Press OK /► to enter and select Record. It starts to record automatically.
Press the blue button to access Settings and use ▲/▼/◄/► to adjust the recording duration.
Press OK or stop recording manually, and the recorded file will be saved. In normal operation, the recording will stop automatically when the recording duration expires.
Note: To access the blue button , you need to press the button on the remote control to display the virtual remote control keyboard first.
In the recording, the PVR mini pane will also show on the screen to indicate the recording progress.
To watch the recorded program, exit PVR mode first.
Press and select PVR > PVR List, then select the related record file. Press OK to play. (It is the same if you record a digital radio program.)

Notes:

This feature is available only for digital nonencrypted channels.
Before you connect the USB drive to the TV, make sure you have backed up the data in the drive to avoid the loss of your important data due to unforeseen malfunction.
The bigger the USB drive-free memory for the PVR function, the bigger the recording length.
If you want to change the channel or signal source during recording, store the recording data before changing the channel or source.
The TV cannot play files normally if the parameters of the file exceed the limitations of the system, the file format is not supported, the file is damaged, or the file cannot be decoded.
Do not disconnect the USB drive when the system is reading a file or transmitting data, otherwise, the system or the drive may be damaged.

Freeview On Demand
Freeview On Demand is a free content aggregation and streaming TV platform provided by Freeview New Zealand. It’s built into your TV and brings you the best free TV and movies you can watch at any time.**

To access Freeview On Demand
Connect your TV to a UHF aerial* and broadband**.
Make sure HbbTV is activated on your TV and you have completed a channel scan to tune in to Freeview Live TV channels.

To use Freeview On Demand
When watching Live TV, the Freeview Mini Guide will pop up at the bottom of the screen each time you change the channel.
Use the arrow buttons and the OK button on your remote to go to Freeview On Demand.
Alternatively, you can use the green button on your TV remote to shortcut to Freeview On Demand.
*UHF coverage is required. Check your coverage at www.freeviewnz.tv/check
**Data usage applies.
For more information about Freeview On Demand, please see www.freeviewnz.tv

HbbTV
HbbTV (Hybrid broadcast broadband TV) is a service offered by certain broadcasters and available only on some digital TV channels. HbbTV delivers interactive television over broadband Internet. These interactive features are added to and enrich the normal digital programs, and include services such as digital Teletext, electronic program guide, games, voting, specific information related to the current program, interactive advertising, information magazines, catch-up TV, etc. To use HbbTV, please ensure your TV is connected to the Internet and HbbTV is switched on.

Notes:

– HbbTV services are broadcast- or country-dependent and may be unavailable in your area.

You cannot download files to your TV with HbbTV
Application provider or broadcasting-related conditions may cause an HbbTV application to be unavailable momentarily.
To access HbbTV applications, you must connect your TV to the Internet via a broadband link. HbbTV applications may not work correctly in case of network-related issues.

HbbTV Access

Press on the remote control, select System > HbbTV settings, and press OK/► to enter.
Press OK to turn it on.
When you tune to a digital TV channel that offers HbbTV, this will be signaled to you by an on-screen indication (generally a red button, but other color buttons may also be used). Press the indicated color button to open the interactive pages.
Use ▲/▼/◄/► and the color buttons to navigate through the HbbTV pages and press OK to Confirm.

HbbTV Deactivation
HbbTV is required to access Freeview On Demand so we recommend that HbbTV is activated. If you wish to activate/deactivate HbbTV:

Press on the remote control, select System > HbbTV settings, and press OK /► to enter.
Press OK to turn it off to disable it.

Works With Alexa

To use the Works with Alexa function, you will need a device like an Amazon Echo or Amazon Echo Dot (Sold Separately). Set up your Amazon device. Then, on your TV go to the Settings menu, select System, and select “Works With Alexa”. Then follow the on-screen prompts.
Please note that within the Alexa app on your phone, you will need to enable the TCL Assistant Skill, through the Alexa Skills Menu.

**Netflix Settings

**

Netflix provides on-demand movies and TV shows delivered via the Internet. Netflix is available in certain countries. Unlimited membership is required. More information can be found at www.netflix.com <http://www.netflix.com/>.
Note: You can directly access Netflix via clicking the Netflix button on the remote control.

Reset Shop
Allows you to reset the TV to factory default settings.

Press on the remote control to display the homepage, Press ▲/◄/► to select (Settings) > Device Preferences > Factory reset, and press OK to enter.
Press ▲/▼ to select Factory data reset and press OK to enter. Then select Erase everything and press OK to confirm.
Enter 1234 or the PIN according to the on-screen prompt.
Select OK and press OK to confirm.
The initial setup wizard appears. Follow the instructions in the section Initial setup.

Password in Parental Control

The default password is 1234. You can change it to a new one.
The super password is 0423. If you forget your code, enter the super password to override any existing codes.

Using the Hands-free TV Voice Control (* not available for some models)
Before using the hands-free TV voice control, connect the
TV to the network and make sure it can access the Google website first. Then follow the steps below to access it.

Turn the built-in MIC switch (next to the power button) to on before using this function.
Access the Android TV homepage by pressing on the remote control.
Select (Settings) > Device Preferences > Google Assistant > “Ok Google” detection and press OK to turn it on. You can also set it by selecting (Settings) > Quick Settings > “Ok Google” detection, if available.
Say “OK Google” to activate it.

Notes:

The availability of hands-free TV voice control depends on your region/country/language and your model. For details, please refer to your local dealer.
A quiet surrounding is required for better function when using it. The recommended use distance is within 2 meters in front of the TV set.
Turn the built-in MIC switch to off if you are not going to use it. Or set the “Ok Google” detection to off.
Standby power consumption will increase because the built-in MIC is always listening when the Google Assistant or voice control with the built-in MIC is enabled.

Chapter 5 Other Information

Problems & Solutions
Note: Problems & solutions 1 to 2 are for the TV models which have network functions, so users of non-connected TV models can disregard them.

Fail to link to the network.
– Check if your TV is connected with the network;
– Reboot your TV;
– Consult your internet service provider, to confirm if the access of your router is supported. Refer to the operation manual of your router, and activate its DHCP function after linking the network to your TV.
– Make sure your TV is connected to a router, and make sure your router is powered on. Check that your router/modem has an internet connection, and that your Ethernet cables/wireless connection is OK.
Test your connection with a computer to make sure it is OK. Should the problem persist, contact customer service.
– Check if the TV system time is correct or not. Sometimes TV system time is synchronized to the wrong time from an abnormal broadcast signal. In this case, please set system time manually.
The video could not be played smoothly.
– Videos from your USB flash drive — It may be caused by abnormal data transmission, or its code rate is far beyond the supported formats of this TV set.
– Videos downloaded from the internet, or online videos.
a. It may be caused by the lower bandwidth of your network. A high network speed is required to handle online videos.
b. Peak internet usage times may affect the bandwidth.
c. Check if any other computers on the same network are also operating, as they may be using up bandwidth. Especially if they are downloading or playing online videos.
d. The video may not be smooth itself, it is not the problem of your TV or network.
When two portable hard drives are connected to the TV at the same time, they will not be recognized sometimes.
– All portable hard drives consume a lot of power, which may result in power supply problems. We recommend inserting only one hard drive, or a low power consumption portable hard drive.
The video from a portable hard drive (USB) is playing with no sound.
– The audio format of the video in your portable hard drive is not supported by the TV player.
Some videos fail to play.
– The formats of the videos may not be supported by the TV, especially videos shot by certain kinds of cameras, generally with their private protocol of formats, which are not compatible with your TV.
Video stops playing midway.
– Mistakes may occur when videos are copied or compressed, so they may automatically stop playing during playback.
What should I pay attention to, when I do software updating?
– No power cuts when software updating;
– Avoid any operations with your remote control when software updating;
– Depending on your internet connection speed, the software updating process may take some time.
There are no distinct changes in the TV interface after software updating.
– Under certain conditions, software updating may not only update or add new functions but also improve the performance of the TV set, without distinct changes of interface. Also, there may be no changes to the user interface at all.
What should I do when the software updating process stops due to a sudden power-off?
– If you do software updating by USB, do not pluck the USB drive from your TV, and restart your TV to continue software updating; If you do software updating by Network, also restart your TV and check if it is functioning correctly.
With a USB device being inserted into the TV in advance, I am prompted that no USB devices are detected after I access Media, why?
– There may be something wrong with your portable hard drive(s), damaged or with low voltage. It’s recommended to provide an additional power supply to the hard drive(s).
The external device cannot be recognized.
– Some external devices (e.g. webcam, smartphone, tablet, game handle, and external wireless adapter) may not be compatible with the TV and cannot be supported for certain functions (wireless display, gesture control, face recognition if any). Please try a similar device. If it does not work, contact your local dealer.
Voice search does not work.
– Check if your remote control has been successfully paired with your TV.
– Check if the language setting is correct.
– Check if the Google server is available and stable.

Troubleshooting

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

No picture, no sound

Check if the fuse or circuit breaker is working.
Plug another electrical device into the outlet to make sure it is working or turned on.
The power plug is in bad contact with the outlet.
Check the signal source.

No color

Change the color system.
Adjust the saturation.
Try another channel. The black-white program may be received.

The remote control does not work

Change the batteries.
Batteries are not installed correctly.
The main power is not connected.

No picture, normal sound

Adjust the brightness and contrast.
Broadcasting failure may happen.

Normal picture, no sound

Press the button to increase volume.
Volume is set to mute, press the button to restore sound.
Change the sound system.
Broadcasting failure may happen.

Unorderly ripples on the picture
It is usually caused by local interference, such as cars, daylight lamps and hair driers. Adjust the antenna to minimize the interference.
Snowy dots and interference
If the antenna is located in the fringe area of a television signal where the signal is weak, the picture may be marred by dots. When the signal is extremely weak, it may be necessary to install a special antenna to improve the reception.

Adjust the position and orientation of the indoor/outdoor antenna.
Check the connection of the antenna.
Fine-tune the channel.
Try another channel. Broadcasting failure may happen.

Ignition
Black spots or horizontal streaks appear, or the picture flutters or drifts. This is usually caused by interference from the car ignition systems, neon lamps, electric drills, or other electrical appliances.

Ghost
Ghosts are caused by the television signal following two paths. One is the direct path, and the other is reflected from tall buildings, hills, or other objects. Changing the direction or position of the antenna may improve the reception.

Radiofrequency interference
This interference produces moving ripples or diagonal streaks, and in some cases, loss of contrast in the picture. Find out and remove the radio interference source.

To bring you a better visual experience, please remove all labels, if any, from the TV front panel and screen before use.
Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. Product design and specifications may be changed without notice.

Legal Statement
[Legal Statement] of TCL – manufacturer of this TV set Due to the various capabilities of products featuring the SmartTV – Services, as well as limitations in the available content, certain features, applications, and services may not be available on all devices or in all territories. Some features on SmartTV may also require additional peripheral devices or membership fees that are sold separately. Please visit our website for more information on specific device information and content availability. The services and availability of content through SmartTV are subject to change from time to time without prior notice.

All content and services accessible through this device belong to third parties and are protected by copyright, patent, trademark, and/or other intellectual property laws. Such content and services are provided solely for your personal noncommercial use. You may not use any content or services in a manner that has not been authorized by the content owner or service provider. Without limiting the foregoing, unless expressly authorized by the applicable content owner or service provider, you may not modify, copy, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any content or services displayed through this device.

You expressly acknowledge and agree that use of the device is at your sole risk and that the entire risk as to the satisfactory quality, performance, and accuracy is with you. The device and all third-party content and services are provided “as is” without warranty of any kind, either express or implied. TCL expressly disclaims all warranties and conditions with respect to the device and any content and services, either express or, implied, including but not limited to, warranties of merchantability, satisfactory quality, fitness for a particular purpose, of accuracy, quiet enjoyment, and non-infringement of third party rights. TCL does not guarantee the accuracy, validity, timeliness, legality, or completeness of any content or service made available through this device and does not warrant that the device, content, or services will meet your requirements, or that the operation of the device or services will be uninterrupted or error-free. Under no circumstances, including negligence, shall TCL be liable, whether in contract or tort, for any direct, indirect, incidental, special or consequential damages, attorney fees, expenses, or any other damages arising out of, or in connection with, any information contained in, or as a result of the use of the device, or any content or service accessed by you or any third party, even if advised of the possibility of such damages.

Third-party services may be changed, suspended, removed, terminated or interrupted, or access may be disabled at any time, without notice, and TCL makes no representation or warranty that any content or service will remain available for any period of time. Content and services are transmitted by third parties by means of networks and transmission facilities over which TCL has no control. Without limiting the generality of this disclaimer, TCL expressly disclaims any responsibility or liability for any change, interruption, disabling, removal of or suspension of any content or service made available through this device. TCL may impose limits on the use of or access to certain services or content, in any case, and without notice or liability. TCL is neither responsible nor liable for customer service related to the content and services. Any question or request for service relating to the content or services should be made directly to the respective content and service providers.

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

HEVC or H.265 is the successor to H.264 and strives to deliver video with equivalent quality with bitrate savings of up to 50 percent. HEVC is critical for streaming high-quality video even in congested network environments and will be a driving factor in the delivery of 4K content to new Ultra HD displays.

Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2020 Dolby Laboratories. All rights reserved.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by TCL is under license. Other trademarks and trade names are those of their respective owners.

Freeview provides Live TV and On Demand services to everyone in New Zealand, subscription-free.
UHF coverage, connection to a working UHF aerial, and broadband connection are required to access the full suite of Freeview features.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS and the Symbol together, DTS-HD, and the DTS-HD logo are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

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