KENT Automatic Water Softener 8L for Overhead Tanks User Manual

KENT Automatic Water Softener 8L for Overhead Tanks

WELL COME KENT
Dear Customer
Welcome to the world of KENT, leaders of water purification industry in India. With KENT’s product you have all reasons to smile, since at KENT, we take pride in the quality and laboratory­tested performance of our products. We are confident that your decision to own KENT Automatic Water Softener SL will go a long way in serving you with soft water. We assure you that you will be satisfied with its performance and quality which comes without any compromise. This manual will familiarizie you with the operation of KENT Automatic Water Softener SL. Before operating the unit, please read it thoroughly and retain it for future reference. Should you need further assistance, do not hesitate to contact your nearest KENT dealer or branch.
Best Wishes
KENT RO SYSTEMS LTD.

Introduction

• Presenting the all-new KENT Automatic Water Softener SL, to liberate you from the problems of hard water and provide your family with soft water. Automatic Water Softener lathers up your bathing experience and maintains the texture of your skin and hair. With Automatic Water Softener, deposits on your sinks, tubs, showers, and stains on your clothing are problems of the past.
• The microprocessor controlled compact KENT Automatic Water Softener SL regenerates automatically, thus liberating you from the tedious and time consuming manual regeneration process. It’s time to bid Good Bye to hard water and welcome a continuous supply of soft water, 24 hours a day, 7 days a week.
• The quality of water in our environment is getting worse every passing day, leading to an ever increase in water hardness. This causes problems in pipes and effects the proper functioning of appliances using water, by increasing the maintenance and reducing their service life. The KENT Automatic Water Softener SL would provide you and your family with advantages outlined below.

Benefit and advantages

• Saves Energy.
• Greater wellness feeling.
• Soft and smoother skin.
• Increases the service life of electrical appliances and heaters.
• Cost saving as it reduces the consumption of soap, fabric softeners, and other chemical products.
• Low maintenance cost.
• Operation completely automatic.

Items in the box

Please verify the following items in the packaged box:

What is hardness?

• Hardness is the quality of scaling salts present in the water, which are mainly composed of low solubility salts of calcium and magnesium. These salts due to its chemicals properties, have a tendency to precipitate, producing scale on pipes and obstructing them as they accumulate in this way the hardness has a higher tendency to scale on electrical resistors and to precipitate into heaters when temperature increases.

• How does the System Works.
  Water softener is carried out by the means of ion exchange process. In this process, the system uses resins with a chemical capacity to capture calcium Ca and Magnesium Mg ions and remove them from water.
  When calcium and Magnesium ions are captured by the resin, two sodium Na ions are released, which due to its chemical properties produces salts with the higher solubility avoiding all the hardness related problems.

• Regeneration of the System
  The quantity of calcium and magnesium ions that the resin may retain is limited, therefore, the water volume that can be treated by softener is limited as well. The system must periodically carryout a process known as regeneration, which allows the resin top recharge with sodium ions, so it can continue to soften water. In KENT Automatic Water Softener SL, the regeneration process starts automatically.

alient Features of KENT Automatic Water Softener

• 24 hours control and monitoring with a timer, automatically regenerate the medial bed at the system’s set time of regeneration according to the set generation frequency.
• Enhances the quality of water by replacing hard salts of Magnesium & Calcium with Sodium.
• Fully automatic microprocessor controlled time based regeneration process regenerates at a fixed time.
• High capacity operation as regeneration can be done any number of times.
• High quality resin for long life and efficient ion-exchange process.
• Maintenance-free, long-life valve.
• Space saving design – resin tank housed with brine tank.

Important Instructions

• Without reading and truly understanding the contents of this user manual, please do not perform any operation on the control value.

• Strictly prohibit leaning position when shipping, installing and using this product, otherwise it would be damaged inside.

• Initiate a regenerate cycle after being inactivated in a long period of time, and then turn on the tap for serval minutes before resuming normal use.

• Do not disconnect power during service time to keep the timer run normal that controls the regeneration function.
  If water usage or hardness of the raw water dramatically increases (comparing to the normal usage), the frequency of regeneration should correspondingly increase.

• Hot water can cause severe damage to the softener system. For boiler water and water heaters user, ensure a total run of the piping between the softener and the boiler is not less than 3 meters. It is recommended to install a check valve between the filters and the boiler if unable to meet the required piping length.

• The input water pressure must be between 20 to 125 psi, no negative water pressure is allowed.

• No chemical allowed at the inlet and outlet connections sectors. No excessive force which can damage the plastic conjunction parts should be applied by any tools.

• The required operating temperature for softener is 03°C- 38°C ..

• Please set up a waterspour on the floor nearby the softener in case of any leakage accident.

• Avoid installation under direct sunlight. Exposure to excessive sun heat may cause distortion or other damages to non-metallic parts.

• Do not subject the water softener to freezing temperatures.

• Please select regeneration salt pill as regenerant.

Softening Process

• Hard Water containing high concentrations of dissolved magnesium and calcium enters the softener through the ‘IN’ port. It passes through the control valve into the tank, where it flows down through a specially prepared ion­exchange resin that ‘softens’ it.
• The resin consists of specially manufactured beads that have been saturated with sodium ions. The process of ‘Softening’ occurs as the ions of hardness minerals Calcium and Magnesium are attracted to the charged resin beads. They swap their places with Sodium ions resulting in Soft Water.
• Soft Water then enters the strainer basket, located at the bottom of tank and passes upward through a long central tube, known as the Riser. Water exits the softener via the control valve and is then ready to use.
• Eventually when the beads of resin become saturated with hard minerals, the softener automatically starts regenerating. The regeneration process initiated by the timer, washes down the hard minerals to drain via a drain tube. By the time regeneration is over; the resin bed is rinsed, resettled and recharged with Sodium ions. KENT Automatic Water Softener BL is set to soften your water again.

Installation Location

• To condition the complete water supply at home, install the water softener close to main water supply inlet. Outdoor faucets should remain on hard water to avoid wastage of conditioned water and salts.

• A nearby drain is required to carry away regeneration discharge (drain) water. Use a floor drain, laundry tub, sump,
  standpipe or any other options.

• Any other conditioning equipment should not be installed between the water softener and main water supply inlet.

• The location chosen for the installation must have enough space for the system itself, its accessories, and connections and to carry out a proper maintenance.

• The system should not be installed next to heat source or where it receives a direct flow of hot air.

• Avoid external dips from pipes, drains, etc onto the system

• Should the softened water be supplied to a hot water it would be necessary to install a dependable check valve between water softener and the supply in order to prevent hot returning to the system and damaging it.

Installation Procedure

KENT Automatic Water Softener BL installation must be done according to the following schemes and in accordance with the local laws. Please respect assembly and installation indications given in the manual. Contact KENT technical service for any support.

• Close main water supply valve, near the well pump or water meter or any other water source to softener.
• Open all the plumbing fixtures in house and outside faucets to completely drain out water from the house hold pipeline.
• Move the Water softener into installation position.

Installation diagram

Levelling the water softener
The System must be installed onto a levelling surface. If necessary place it on a plywood platform, which must be 2 cm thick. Then level the platform using a wedge. Under no circumstances should the wedge be placed directly under the salt tank, since it could get damaged.

MANUAL REGEN.(KNOB OPERATION)

MANUAL Start

1. Rotate the knob a little bit to index the valve to REGEN. position
2. The valve will then automatically go through a standard regeneration process Auto.Regen

START-UP INSTRUCTIONS

1. Push all skippers down to the bottoms toward center

2. Rotate skipper wheel until red pointer points to digit 1.(Digit 1 indicates the first day, digit 2 indicates the second day and so forth ).12 days is one cycle and it continuously runs in cycles

3. Press the idler pinion gear down and not release, meanwhile rotating the time gear to set the present time of day, after the time of day is set, release the idler pinion gear. The valve will be regenerated automatically at 02:00am on the next
   regen.day.

4. Pull the desired skippers outward to set which day the system will regenerate. It’s recommended to pull the skippers with the same interval space to ensure regeneration cycle days to be even.
   Then measure the water hardness present on the outlet of the system and check that it fits within the desired values. Otherwise adjust regulator and check again
   Warning: The hardness regulator is supplied in a closed position, therefore

Warranty Card

Terms & Conditions of Warranty

KENT warrants all new products manufactured by it to be free from defects in material and workmanship under norm a I usage and service from the date of purchase as under:

1. The Warranty period commences from the date of purchase by the first end-user. The product may consist of several parts and different parts may be covered for a different Warranty period. During this period of one year from the date of purchase, KENT or its Authorised Service provider will replace or repair any part of the KENT water softener, that in the opinion of KENT or its Authorised Service Provider, would be defective in operation due to faulty material or workmanship (i.e. manufacturing defects) with the exception of ion-exchange resin.
2. The product’s plastic body is not covered under the Warranty and hence, it must be handled with care to guard against breakage.
3. Customer can avail services under Warranty at the point of sale, by producing the damaged part(s) along with the original invoice.
4. This Warranty Agreement shall not be interpreted to render KENT or its Authorised Service Provider liable for any injuries or damages of any kind, direct, consequential, or contingent, to persons or property.
5.  KENT or its Authorised Service Provider shall not be held liable for claims exceeding the cost of repair of the defects in workmanship.
6. KENT or its Authorised Service Provider shall not be held responsible by representative or buyerforfailure to abide by any of the obligations of this Warranty Agreement if such failures are the result of circumstances of Forces Majeures: such as, but not limited to, floods, earthquakes, transportation strikes, labour disputes with outside suppliers, or any other conditions beyond the control of KENT or its Authorised Service Provider.
7.  KENT or its Authorised Service Provider shall not be held liable for repair or alterations made without prior written approval; for products clogged by suspended matter, precipitates, or biological growth; or for failures resulting from the lack of proper maintenance.
8. Product returned to KENT or its Authorised Service Provider for Warranty examination must be shipped freight prepaid.
9. KENT reserves the right to alter or improve design and specifications at any time, without any contingent obligations to prospective buyers or owners of the products previously sold.
10. Any disagreements and obligations based upon the purchase of KENT products, and thereby imposed on KENT or its Authorised Service Provider shall be governed by and construed according to the laws of INDIA and subject to the jurisdiction of Delhi Courts only.
11. KENT or its Authorised Service Provider cannot and shall not be held liable for any sickness or illness due to the consumption of water from any water softener supplied by KENT, since KENT or its Authorised Service Provider does not have any control over the maintenance and usage of the water softener.
12. This Warranty Agreement excludes all products/component parts or damage to any part of this water softener which, in the opinion of KENT or its Authorised Service Provider, have been subjected to misuse; misapplication; negligence; alteration; accident or operation contrary to our instructions, incompatibility with accessories not installed by KENT or its Authorised Service Provider, or that have been repaired with component parts other than those manufactured by and / or obtained from KENT or its Authorised Service Provider or damage caused by freezing, flood, fire, or Act of God, is not covered by this Warranty. In all such cases, regular charges will apply. This limited Warranty does not include service to diagnose a claimed malfunction in this unit.
13. This Warranty is void if the claimer is not the original purchaser of the unit or if the unit is not operated under normal municipal water or well water conditions.
14. KENT or its Authorised Service Provider assumes no Warranty liability in connection with this water softener other than that specified herein. This Warranty is in lieu of all other warranties, expressed or implied, including warranties of fitness for a particular purpose. KENT or its Authorised Service Provider does not authorize any person or representative to assume for them any other obligations on the sale of this water softener.
15. Under no circumstances are the terms mentioned above negotiable, and no employee of KENT or its Authorised Service Provider has the authority to supersede the terms mentioned above.

INSTALLATION REPORT

Maintenance

MAINTENANCE INSTRUCTIONS

CHECK THE SALT LEVEL
Check the salt level monthly. Remove the lid from the cabinet or brine tank, make sure salt level is always above the brine level.
NOTE: YOU SHOULD NOT BE ABLE TO SEE WATER IN THE CABINET OR BRINET ANK.

ADDING SALT
Use only clean salt labeled for water conditioner use, such as crystal, pellet, nugget, button or solar. The use of rock salt is discouraged because it contains insoluble silt and sand which build up in the brine tank and can cause problems with the system’s operation. Add the salt directly to the tank, filling no higher than the top of the brine well.

BRIDGING
Humidity or the wrong type of salt may create a cavity between the water and the salt. This action, known as “bridging’: prevents the brine solution from being made, leading to your water supply being hard.

If you suspect salt bridging, carefully pound on the outside of the plastic cabinet or pour some warm water over the salt to break up the bridge. This should always be followed up by allowing the unit to use up any remaining salt and then thoroughly cleaning out the cabinet. Allow four hours to produce a brine solution, then manually regenerate the softener .

CARE OF YOUR WATER CONDITIONER
To retain the attractive appearance of your new water conditioner, clean occasionally with a mild soap solution. Do not use abrasive cleaners, ammonia or solvents. Never subject your conditioner to freezing.

Basic Troubleshooting

Problem Possible Solutions

1. CONDITIONER DELIVERS HARD WATER

A.    Bypass valve is open

B.    No salt in brine tank

C.    Injector or screen plugged

D.    Insufficient water flowing into brine tank

E.    Leak at distributor tube

F.    Internal valve leak

G.    Flow meter jammed

H.   Flow meter cable disconnected or not plugged into meter cap

I. Improper programming

|

A. Close bypass valve

B. Add salt to brine tank and maintain salt level above

water level

C. Replace injectors and screen

0 . Check brine refilltime and clean brine line flow

control if plugged

E. Make sure distributor tube is not cracked. Check 0

ring and tube pilot

F. Replace seals and spacers and/or piston

G. Remove obstruction from flow meter

H. Check meter cable connection to timer and meter cap

I. Reprogram the control to the proper regeneration

type, inlet water hardness, capacity or flow meter size .

2. CONDITIONER FAILS TO REGENERATE

A.    Electrical service to unit has been interrupted

B.   Timer is not operating properly

C.    Defective valve drive motor

D.    Improper programming

|

A. Assure permanent electrical service !check fuse, plug , chain or switch)

B. Replace timer

c. Replace drive motor

D. Check programming and reset as needed

3. UNIT USES TOO MUCH SALT

A. Improper salt setting

B. Excessive water in brine tank

C. Improper programming

| A.      Check salt usage and salt setting

B.      See#7

C.      Check programming and reset as needed

4. LOSS OF WATER PRESSURE

A. Iron build-up in line to water conditioner

B. Iron build-up in water conditioner

C. Inlet of control plugged due to foreign material broke, loose from pipes by recent work done on plumbing system.

|

A. Clean line to water conditioner

B. Clean control and add resin cleaner to resin bed . Increase frequency of regeneration

C. Remove piston and clean control

5. LOSS OF RESIN THROUGH DRAIN LINE

A. Airinwatersystem

B. Drain line flow control is too large

|

A. Assure that well system has proper air eliminator control. Check for dry well co nd i tion.

B. Ensure drain line flow control is sized

6 . IRON IN CONDITIONED WATER

A.   Fouled resin bed

B. Iron content exceeds recommended parameters

| A.       Check backwas h, brine draw and brine tank fill.

lncreasef requency of regeneration. Increase

backwash ti me .

B.        Add iron removal filter system

7. EXCESSIVE WATER IN BRINE TANK

A. Plugged drain line flow control

B. Brine valve failure

C. Improper programming

|

A.      Clean flow control

B.      Replace brine valve

C.      Check programming and reset as neede

8. SALTWATER IN SERVICE LINE

A. Plugged injector system

B. Timer notoperating properly

C. Foreign material in brine valve

D. Foreign material in brine line flow control

E. Low water pressure

F. Improper programming

| ****

A .

B .

C.

D.

E .

F.

| ****

Clean injector and replace screen Replace timer

Clean or replace brine valve Clean brine line flow control Raise water pressure

Check programming and reset as needed

---|---|---

9 .

A.

B.

C.

D.

E .

F .

G.

| ****

CONDITIONER FAILS TO DRAW BRINE

Drain line flow control is plugged Injector is plugged

Injector screen is plugged Line pressure is toolow Internal control leak Improper programming Timer not operating properly

| ****

A.

B.

C.

D.

E.

F.

G.

| ****

Clean drain line flow control Clean or replace injectors Replace screen

Increase line pressure !line pressure must be at least 20psiat all times)

Change seals andspacers and/or piston assembly Check programming and reset as needed

Replace timer

Specifications

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