SKYWORTH 55XC9000 55 Inch Diagonal Class OLED Smart TV User Guide

SKYWORTH 55XC9000 55 Inch Diagonal Class OLED Smart TV User Guide

In an effort to save the environment and natural resources, we do not print full user manual. Please follow our instruction to find electronic user manual in section “Remote Control Function How to use E-Manual” if needed.

PREPARATION

Unpacking and Installation

Note: The pictures are only for reference.

1. Open the package.
2. Take out the TV.
3. Install the TV stands.
4. Connect the power cord.

Accessories

Note: The pictures are only for reference.

Note:

1. The pictures in this document are only for references.
2. Appearances and specifications are subject to change without notice.
3. In dry environment due to static electricity, the product may restart and return to the main OSD interface, USB player interface or the previous source mode. It is normal and please continue to operate the TV as you will.

WARNING AND PRECAUTION

Read all of the instructions before operating the set. Keep these instructions well for later use.

Important Safety Instructions

• Read these instructions – All the safety and operating instructions should be read before this product is operated.

• Keep these instructions – The safety and operating instructions should be retained for future reference.

• Heed all warnings – All warnings on the appliance and in the operating instructions should be adhered to.

• Follow all instructions – All operating and use instructions should be followed.

• Do not use this apparatus near water – The appliance should not be used near water or moisture – for example, in a wet basement or near a swimming pool, and the like.

• Clean only with dry cloth.

• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

• Do not install near any heat sources such as direct sunlight, radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

• Do not defeat the safety purpose of the polarized or grounding plug. A polarized plug has two blades with one wider than the other. A grounding plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

• Protect the power cord from being walked on or pinched particularly at the plugs, convenience receptacles, and at the point where they exit from the apparatus. Only use attachments/accessories specified by the manufacturer.

• Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart or rack is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

• Unplug the apparatus during lightning storms or when unused for long periods of time.

• Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

• CAUTION: These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

• Do not install this equipment in a confined or building-in space such as a book case or similar unit, and remain a well ventilation conditions at open site. The ventilation should not be impeded by covering the ventilation openings with items such as newspaper, table-cloths, curtains etc.

• Please refer the information on rear enclosure for electrical and safety information before installing or operating the apparatus.

• To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

• The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus. Do not use the set near dust place.

• For the terminals marked with symbol of ” i” may be of sufficient magnitude to constitute a risk of electric shock. The external wiring connected to the terminals requires installation by an instructed person or the use of ready-made leads or cords.

• To prevent injury, use the stand/wall-mount bracket to securely install this apparatus on the table/wall in accordance with the installation instructions.

• Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.

• The battery (battery or batteries or battery pack) shall not be exposed to excessive heat such as sunshine, fire or the like.

• Excessive sound pressure from earphones and headphones can cause hearing loss. Listening to music at high volume levels and for extended durations can damage one’s hearing. In order to reduce the risk of damage to hearing, one should lower the volume to a safe, comfortable level, and reduce the amount of time listening at high levels.

• The appliance coupler is used as disconnect device, the disconnect device shall remain readily operable.

• When not in use and during movement, please take care of the power corset, e.g. tie up the power corset with cable tie or something like that. It shall be free from sharp edges and the like that can cause abrasion of the power corset. When put into use again, please make sure the power corset being not damaged, If any damages found, please look for the service person to replace the power cord set specified by the manufacturer or have the same characteristics as the original one.

• Attention should be drawn to environmental aspects of battery disposal.

• Protective earthing terminal. The apparatus should be connected to a mains socket outlet with a protective earthing connection.(Only for Class I appliance)

• No naked flame sources, such as lighted candles, should be placed on the apparatus. To prevent the spread of fire, keep candles or other open flames away from the apparatus at all times.

• If the apparatus doesn’t have the symbol in its rating label and its power cord has three pins, it means protective earthing connection is needed. The apparatus should be connected to a mains socket outlet with a protective earthing connection.(Only for Class I appliance)

• Warning for Apparatus containing COIN / BUTTON CELL BATTERIES (Below instruction only used for the apparatus containing a user-replaceable coin/button cell battery)
  WARNING: Do not ingest the battery, Chemical Burn Hazard (The remote control supplied with) this product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries
  away from children. If the battery compartment does not close securely, stop using the product and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.

• This lightning flash with arrowhead symbol within an equilateral triangle is Intended to alert the user to the presence of non-insulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock. To reduce the risk of electric shock. Do not remove cover (or back). No user serviceable parts inside.
  Refer to qualified service personnel.
  The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying the appliance.

• The following information are recommended to be included as far as applicable where applicable:

WEEE Directive

Correct Disposal of this product. This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

Positioning the TV

• Install Display on solid horizontal surface such as a table JJ or desk. For ventilation, leave a space of at least 10cm free all around the set. To prevent any fault and unsafe  situations, please do not place any objects on top of the  set. This apparatus can be used in tropical and/or  moderate climates.
• Fix the rear of enclosure to wall(only for some countries)
• Warning: Stability Hazard A television set may fall, causing serious personal injury or death. Many injuries, particularly to
  children, can be avoided by taking simple precautions such as:
  – ALWAYS use cabinets or stands or mounting methods recommended by the manufacturer of the television set.
  – ALWAYS use furniture that can safely support the television set.
  – ALWAYS ensure the television set is not overhanging the edge of the supporting furniture.
  – ALWAYS educate children about the dangers of climbing on furniture to reach the television set or its controls.
  – ALWAYS route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.
  – NEVER place a television set in an unstable location.
  – NEVER place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
  – NEVER place the television set on cloth or other materials that may be located between the television set and supporting furniture.
  – NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed.
  If the existing television set is being retained and relocated, the same considerations as above should be applied.

Mounting on a Wall

• An optional wall mount can be used with your television.
  Consult with your local dealer to purchase the recommended wall mount bracket. Carefully attach the wall mount bracket at the rear of the TV. Install the wall mount bracket on a solid wall perpendicular to the floor. If you are attaching the TV to other building materials, please contact qualified personnel to install the wall mount. Detailed instructions will be included with the wall mount. Please use a wall mount bracket where
  the device is adequately secured to the wall with enough space to allow connectivity to external devices.

• Disconnect the power before moving or installing the TV. Otherwise electric shock may occur.

• Remove the stand before installing the TV on a wall mount by performing the stand attachment in reverse.

• If you install the TV on a ceiling or slanted wall, it may fall and result in severe injury. Use an authorized wall mount and contact the local dealer or qualified personnel. Otherwise it is not covered by the warranty.

• Do not over tighten the screws as this may cause damage to the TV and void your warranty.

• To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

• Use the screws and wall mounts that meet the following specifications. Any damages or injuries by misuse or using an improper accessory are not covered by the warranty.

Precautions For Using Remote Control

• Use the remote control by pointing it towards the remote sensor. The items between the remote control and the remote sensor will interfere the normal operation.
• Do not make remote control vibrate violently. Also, do not splash liquid on the remote control, also do not put the remote control in high humidity place.
• Do not place remote control under direct sunlight which will cause deformation of the unit by heat.
• When the remote sensor is under direct sunlight or strong lighting, the remote control will not work. If so please change the lighting or TV’s position, or operate the remote control closer to the remote sensor.

Precautions For Using Battery

Improper using of the battery will cause leakage. So please do as the following methods and use carefully.

1. Please note the batteries’ polarity, to avoid short circuit.
2. When the battery’s voltage is insufficient which affect the use range, you should replace new battery. Remove the batteries from the remote control unit if you do not intend to use it for a long time.
3. Do not use different types of batteries (for example, Manganese and Alkaline batteries) together.
4. Do not put the battery into fire, and charge or decompose the battery.
5. Please dispose batteries abide by relevant environmental protection regulation.
6. WARNING: The batteries (battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.
7.  Before Bluetooth searching, please make sure you have turned external Bluetooth devices in the pairing mode. For the Bluetooth remote control supplied with the TV (may not be available), you can press ◄ and HOME buttons together to open its pairing mode. For other Bluetooth devices, please read their own instruction manuals for opening the pairing mode.

Install Remote Control Batteries

Place two AAA size batteries in the remote control’s battery compartment, making sure to match the polarity markings inside the compartment.

FCC Related Information (Only for USA)

FCC Caution:
This equipment has been tasted and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Statement :
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm(8″) between the radiator and your body. This device and its antenna(s) must not be co-located or operating with any other antenna or transmitter.

IC Related Information (Only for Canada)

IC Caution:
This equipment complies with Industry Canada’s licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this equipment.

IC Statement :
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This device and its antenna(s) must not be co-located or operating with any other antenna or transmitter.

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

• The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
• The worst-case tilt angle(s) necessary to remain compliant with the a.i.r.p. elevation mask requirement set forth in Section 6.2.2(3) shall be clearly indicated.

TERMINAL CONNECTION

Note:

1. The pictures are only for references.
2. Terminal quantities and names may vary depending on the region or model.
3. External equipment’s and cables shown herein are not supplied with the TV.

REMOTE CONTROL

Note:

1. The picture is only for reference.
2. The image, buttons and functions of remote control may vary depending on the region or model.

VOICE FUNCTION

Far Field Voice

1. Switch of Far Field Microphones
   Turn on or turn off the microphones of far field voice function. Only after turning on the far field microphones, successfully connecting your TV to the network and signing in to your Google account, you can start to use the far field voice function by saying the hot word: “Ok Google” or “Hey Google”.

2. Power Indicator
   Indicate the status of the TV power.
   • Lit in green: working mode.
   • Lit in red: standby mode.
   • Unlit: power off.

3. Far Field Microphone
   Microphones of far field voice function. It is best to keep yourself within 3 meters away from the far field microphones while using the far field voice function.

4. Far Field Indicator
   Indicate the status of far field microphones and far field voice function.
   • Lit in white: far field microphones are turned on, and far field voice function is being used.
   • Unlit: far field microphones are turned on, and far field voice function is not being used.
   • Lit in orange: far field microphones are turned off.

Near Field Voice

1. Near Field Microphone
   Microphone of near field voice function. It is best to keep your mouth within 5 centimetres away from the near field microphone while using the near field voice function.

2. Mic Button of Near Field Voice Function
   Press to start using the near field voice function. Only after successfully connecting your TV to the network, pairing the Bluetooth remote control with your TV and signing in to your Google account, you can press mic button to start using the near field voice function.

< Pair Bluetooth remote control with your TV >
For the remote control supplied with your TV, please finish pairing with your Android TV before using it for near field voice function. The pairing could be done at the first step of “Initial Setup”, or in “Settings”.

In settings, please refer to the following steps to pair the remote control:

1. Select “HOME–+ Settings–+ Remotes & Accessories”.
2. Press LEFT and HOME buttons simultaneously until there shows the name of your Bluetooth remote control on the TV searching interface.
3. Press OK button to start pairing.
4. It will show “Paired” after Bluetooth remote control is paired with the TV successfully.

BASIC OPERATION

E-Manual

E-Manual is built into your TV and can be displayed on the screen. To learn more about your TV features, access your E-Manual by referring to the following.

1. Press HOME button to access the home page.
2. Press ▲/▼/ ◄/► and OK button to select and enter “E-Manual” in “Apps”.

TV Control Button

Press Middle:

1. In standby mode, press to turn on the TV.
2. In working status,
   • Without the source list, short press to access the source list.
   • With the source list, short press to enter the selected source.
   • Long press to exit the source list or turn the TV to standby mode.

Push Left/Right: Adjust the TV sound volume.
Push Upward/Downward: Switch channels, or select the input source in source list.

TROUBLE SHOOTING

Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.

General Problem / Solution

• Remote control does not work
  Change the batteries.
  Check if batteries are installed correctly.
  Check if main power is connected.
  Check if there are some items between re mete sensor and remote control.
  • Poor Signal
  This is usually caused by interference from electronic equipment’s or radio interference sources.

Picture & Sound / Solution

• No picture, no sound
  Check the signal source.
  Plug another electrical device into the outlet to check if it is working or turned on.
  Check if power plug is in good contact with the outlet
  No sound, picture OK

• If no sound, unmute the sound or increase the volume.
  Open the sound menu and adjust ‘Balance’.
  Abnormal picture
  For no color or bad picture quality, you may:

• 1. Adjust the color option in menu settings.
  2. Keep the TV at a sufficient distance from other electronic products.
  3. Try another channel.
  Bad TV signal (Display mosaic or snowflakes)
  1. Check the signal cable and adjust the antenna.
  2. Fine tune the channel.
  3. Try anther channel.

Multimedia Player/ Solution

• ‘This file is invalid’ /’Unsupported audio’ appears , or audio is normal but video is abnormal, or video is normal but audio is abnormal The media file maybe damaged, check if the file can be played on the PC.
• Check if video and audio codec is supported.

Network/ Solution

• Network failure
  Check if the router works well.
  Make sure the TV has connected to the router successfully.

Browser / Solution

• Web page can not be displayed completely
  Some third-party extensions of the current web page may not be supported, and please close the

• current web page.
  Browser is forced to be shut down
  The current web page may include too many contents which cause there isn’t sufficient memory and the browser is closed.

SPECIFICATION

Note: Specifications may vary by different regions or models.

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