INTERPHONE U-COM4 Bluetooth System Motorbike Intercom User Manual

June 5, 2024
Interphone

U-COM4 Bluetooth System Motorbike Intercom

U-COM4 Bluetooth System Motorbike Intercom

User Manual

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1. ABOUT

1. Product Details

Product Details

1.2 Package contents

Package contents

A) Main unit
B) Battery with bracket
C) Data/charge cable USB type C
D) Main unit bracket
E) Main unit Velcro
F) Main unit adhesive
G) Battery bracket adhesive
H) Boom microphone
I) Wired microphone
L) Boom microphone Velcro
M) Wired microphone Velcro a
N) Boom microphone foam cover
O) Speakers
P) Spacers for speakers
Q) Speakers Velcro
R) Boom microphone holder

2. HOW TO INSTALL

2.1 Install main unit

Install main unit

Install main unit

3. GETTING STARTED

Legenda and basic functions

GETTING STARTED

Note:

  • U-COM 4 use a fast charging technology, via USB-C connector. Charging for 30 minutes will give 6h of intercom talking.
  • Any USB charger with FCC, CE, IC or any local approval can be used.
  • U-COM 4 is compatible only with USB device with 5V DC input

4. PAIRING WITH OTHER BLUETOOTH® DEVICES

When using the headset with other Bluetooth® devices for the first time, they will need to be “paired.” This enables them to recognize and communicate with one another whenever they are within range.

Bluetooth® devices pairing

U-COM 4 can be paired to max 3 U-COM units.
U-COM 4 can be paired to Bluetooth® devices such as mobile phones, GPS Satnav and TFT motorcycle multimedia systems.

4.1 Pairing with Mobile phone / TFT systems

  1. Switch on Bluetooth® service on your phone (check device manual for more details).
  2. With U-COM 4 on, press and hold central button for 10 seconds, to enter settings menu. Don’t release the button until the led light is blue.
  3. Press once MUSIC button to start phone pairing mode.
  4. On your phone search for new Bluetooth® devices.
  5. In few moments the phone will list “ U-COM 4 vx.x” among available devices to pair. Select this item.
  6. If prompted for a PIN or code, enter 0000 (four times zero ).
  7. U-COM Voice guide will confirm the successful pairing.
  8. If your smartphone asks for additional authorization please confirm.

Pairing

Multimedia TFT system of motorcycle must be paired with “PHONE PAIRING”:

Multimedia

Note: There is an alternative way, to pair only the first phone (main telephone). With the control unit off, press and hold at the same time the MUSIC key together with the CENTRAL key, until the red / blue LED flashes.

The primary phone will have priority over the second phone, in case of simultaneous call reception on both phones.

4.2 Second mobile phone pairing

  1. Switch on Bluetooth® service on your phone (check device manual for more details).
  2. With U-COM 4 on, press and hold central button for 10 seconds, to enter settings menu. Don’t release the button until the led light is blue.
  3. Press the MUSIC button twice to activate Second mobile phone pairing mode.
  4. Start the search for new Bluetooth® devices on the mobile phone.
  5. In few moments the phone will list “ U-COM 4 vx.x” among available devices to pair. Select this item.
  6. If prompted for a PIN or code, enter 0000 (four times zero ).
  7. UCOM Voice guide will confirm the successful pairing.
  8. If your smartphone asks for additional authorization please confirm.

4.3 GPS Pairing

  1. Switch on Bluetooth® service on your GPS (check device manual for more details).
  2. With U-COM 4 on, press and hold central button for 10 seconds, to enter settings menu. Don’t release the button until the led light is blue.
  3. Press the MUSIC button 5 times to activate GPS pairing mode.
  4. Start the search for new Bluetooth® devices on the GPS.
  5. In few moments the device will list “ U-COM 4 vx.x” among available devices to pair. Select this item.
  6. If prompted for a PIN or code, enter 0000 (four times zero).
  7. UCOM Voice guide will confirm the successful pairing.
  8. If your device asks for additional authorization please confirm.

Multimedia

4.4 Advanced Selective Pairing: Hands-Free or A2DP Stereo Phone Pairing allows the headset to establish two Bluetooth® profiles:

Hands-Free or A2DP Stereo. Advanced Selective Pairing allows the headset to separate the profiles to enable connection with two devices.

4.4.1 Phone Selective Pairing – Hands-Free Profile Execute Phone Selective Pairing in the Configuration Menu.

4.4.2 Media Selective Pairing – A2DP Profile Execute Media Selective Pairing in the Configuration Menu.

5. MOBILE PHONE USAGE

5.1 Making and Answering Calls

Making and Answering Calls

Note: If you have a GPS device connected, you will not hear its voice navigations during a phone call.

5.2 Siri and Google Assistant
U-COM 4 supports the Siri and Google Assistant access directly. You can activate the Siri or Google Assistant using the voice through the headset’s microphone, a wake word will be used. This is a word or groups of words such as “Hey Siri“ or “Hey Google”.

5.3 Speed Dialing
It is possible to store up to 3 telephone numbers (if “advanced mode” is active) to be used as speed dials. You can set the speed dial numbers via UNITE APP or INTERPHONE Device Manager.

5.3.1 Using preset speed dial numbers
1 sec How to activate speed dial (with ADVANCED FEATURES off)

speed dial numbers

2. Navigate between the Speed Dial Preset with MUSIC and PHONE buttons, as indicated in picture here below. Select the wanted feature with CENTRAL button.

Speed Dial

6. MUSIC

Music and FM radio

6.1 Playing Music with Bluetooth® Devices
Interphone U-COM 4 can play music from Bluetooth® devices (smartphones, MP3 players, Motorcycle TFTs etc …) equipped with the A2DP profile. To play music you need to pair these devices to INTERPHONE U-COM 4.

MUSIC

6.2 Condivisione della musica
You can start sharing the music received from your phone with another U-COM control unit, during a two-way intercom conversation.
Both control units can control the playback of music, eg example go to the next track or the previous track.

Note: music sharing cannot be activated at the same time as an intercom conversation.

To start / stop sharing music, activate first the intercom conversation, then press the PHONE button for 3 seconds.

7. BLUETOOTH® INTERCOM

INTERCOM

INTERCOM

7.1 Intercom pairing

Intercom pairing

Intercom pairing

7.2 Two-way Intercom Conversation
After pairing the control units, communication can be started, by pressing the INTERCOM button (center button), according to the diagram below.

Conversation

7.3 Multi-user Intercom Conference
Conference conversations can be activated with up to three other units at the same time.
During the three-way or four-way intercom conversation, any mobile phone is temporary disconnected. However, as soon as the conversation ends, the connection with the mobile phone is automatically re-established.

7.3.1 Starting a Three-way Intercom Conference
User (A) can create a three-way intercom conference with two other units (B and C) by establishing two intercom connections at the same time.

Conference

conversation

7.3.2 Starting a four-way intercom conference
Pair the first three units A, B, C as indicated in chap. 8.3.1.
Pair D to B or to C. The new participant D can join the other three previously connected friends, creating a four-way conference, making an intercom call to B or C.

four-way intercom conference

7.3.3 Stop Multi-user Intercom
To stop all intercom connections, press and hold the center button for 3 seconds until the beep.

7.4 Three-Way Conference Phone Call with Intercom Users
(with “Advanced Features” activated by APP or Device Manager)

You can have a three-way Conference-Phone Call by adding an intercom user to the mobile phone conversation.

During a mobile phone call, tap the center button once, twice or three times, to invite one of the intercom units (previously paired) to the conversation.

Press once to add unit D to the conference.

Three-Way Conference

To disconnect the mobile phone call during a conference phone call, press and hold the Center Button for 2 seconds.

Note: When you have an incoming intercom call during a mobile phone call, you will hear high tone double beeps.

7.5 Group Intercom

Group Intercom is a command that allows you to instantly start a Multi-Way Conference Intercom with three of the most recently paired headsets.

The first unit is the one which will activate the connection of all the members of the group.

Connection will be established with same logic of normal 4 way conference

Group Intercom

3. When all of the headsets are connected together, everyone will hear a voice prompt, “Group intercom connected”.
4. To stop Group Intercom, press and hold the Center Button for 5 seconds during Group Intercom. You will hear a voice prompt, “Group intercom terminated”.

7.6 Old Interphone Series
It is possible to pair previous Interphone series devices by pressing, with the unit on, the INTERCOM and TELEPHONE buttons for 5 seconds. Then start pairing mode on the second unit, usually pressing the power button (with the control unit off) until the led flashes red/blue.

Old Interphone Series

7.7 Anycom
Anycom feature allows intercom conversations with other intercom brands.

It is possible to pair the intercom with only one non-Interphone device at a time. The intercom distance depends on the performance of the connected Bluetooth® intercom. When a not-Interphone device is paired with the Interphone device, if another Bluetooth® device is paired via the second mobile phone pairing, it will be disconnected.

Anycom

  1. With U-COM 4 on, enter the configuration menu by pressing the central button for 10 seconds. Do not to release the button before the led turns blue.
  2.  Press the PHONE button 3 times to activate the ANYCOM pairing mode.
  3. Set the not-Interphone intercom to mode Phone pairing

8. MUSIC & FM RADIO

FM RADIO

8.1 FM Radio features

FM Radio features

8.2. Radio Stations memory

Radio Stations memory

Radio Stations memory

8.3 Region Selection
You can select the proper FM frequency range for your location from the Device Manager (available for PC and MAC on www.interphone.com) or the INTERPHONE UNITE App. Using the region setting, you can optimize the seek function to avoid unnecessary frequency ranges.

SETTINGS:
Worldwide 76.0 ~ 108.0MHz ± 100kHz
North America, South America and Australia 87.5 ~ 107.9MHz ± 200kHz
Asia and Europe 87.5 ~ 108.0MHz ± 100kHz
Japan 76.0 ~ 95.0MHz ± 100kHz

8.4 Storing temporary stations (with “Advanced Features” activated by APP or Device Manager)

The TEMPORARY STORE feature automatically searches and saves the 10 nearest radio stations, without changing the preset stations existing.

To activate the function, press the MUSIC button 3 times quickly.
The temporary preset stations are canceled when the intercom is restarted.

9. FUNCTION PRIORITY AND FIRMWARE UPGRADES

9.1 Function Priority
The headset prioritizes connected devices in the following order:

1. (Highest) Mobile phone
2. Voice command mode
3. Bluetooth® Intercom
4. Music sharing via Bluetooth® stereo
5. FM radio
6. Bluetooth® stereo music

A lower-priority function gets interrupted by a higher-priority function. For example, stereo music will be interrupted by an Intercom Conversation; an Intercom Conversation will be interrupted by an incoming mobile phone call.

9.2 Firmware Upgrades
The headset supports firmware upgrades. Using the Device Manager utility (available for PC and MAC on www.interphone.com) you can upgrade firmware.

The USB Power & Data Cable (USB-C) must be connected to your computer, then start Device Manager on computer and follow instructions step by step.

Interphone Unite APP can check the firmware version present on the headset and inform you in case of a newer available firmware, but APP can’t flash the new firmware to headset.

10. CONFIGURATION SETTING

10.1 Headset Configuration Setting
With U-COM 4 on, press and hold central button for 10 seconds, to enter settings menu. Don’t release the button until the led light is blue.

To navigate through the settings, press once the MUSIC button or the PHONE button.

  1. Phone pairing

  2. Second Mobile Phone Pairing

  3. Phone selective pairing (pair a device with HFP profile only)

  4. Media selective pairing (pair a device with the A2DP profile only)

  5. GPS pairing
    To confirm the following configuration menu options, press the CENTER button once.

  6. Delete all pairings

  7. Anycom pairing

  8. Factory reset

  9. Exit

10.1.1 Delete all pairings
Delete all Bluetooth® pairings stored in the device.

10.2 Device settings
You can change the device settings from the Device Manager utility (available for PC and MAC on www.interphone.com) or from the Interphone UNITE app.

Attention: the setting “Advanced Features” will enable the following headeset features:

  • Phone multiple speed dial
  • Conference intercom + phonecall
  • Smart FM station seek

10.2.1 Speed dial
Assign phone numbers for speed dialing to make a phone call quickly.

10.2.2 Unit Language
You can select the device language. The selected language is maintained even when the headset is rebooted

10.2.3 Audio Equalizer (Default: Off)
You can use the Audio Equalizer to increase/decrease the decibel level of different frequency ranges of audio.

  • Balance will adjust all of the frequency ranges to be the same volume level (0 dB).
  • Bass Boost will increase the bass range of audio (20 Hz – 250 Hz).
  • Mid Boost will increase the mid range of audio (250 Hz – 4 kHz).
  • Treble Boost will increase the high range of audio (4 kHz – 20 kHz).

10.2.4 VOX Phone (Default: Enable)
If this feature is enabled, you can answer incoming calls by voice. When you hear a ringtone for an incoming call, you can answer the phone by saying a word such as “Hello” loudly or by blowing air into the microphone.

VOX phone is temporarily disabled if you are connected to intercom. If this feature is disabled, you have to tap the Center Button to answer an incoming call.

10.2.5 VOX Intercom (Default: Disable)
If VOX Intercom is enabled, you can initiate an intercom conversation with the last connected intercom by voice. When you want to start intercom, say a word such as “Hello” loudly or blow air into the microphone. If you start an intercom conversation by voice, the intercom terminates automatically when you and your intercom friend remain silent for 20 seconds. However, if you manually start an intercom conversation by tapping the Center Button, you have to terminate the intercom conversation manually. However, if you start the intercom by voice and end it manually by tapping the Center Button, you will not be able to start intercom by voice temporarily. In this case, you have to tap the Center Button to restart the intercom. This is to prevent repeated unintentional intercom connections by strong wind noise. After rebooting the headset, you can start the intercom by voice again.

10.2.6 VOX Sensitivity (Default: 3)
VOX sensitivity can be adjusted depending on your riding environment.
Level 5 is the highest sensitivity setting and level 1 is the lowest.

10.2.7 Bluetooth® Intercom Audio Multitasking (Default: Disabled)
Audio Multitasking ( Bluetooth® Intercom Audio Multitasking) allows you to have an intercom conversation while simultaneously listening to music, FM radio, or GPS instructions. The overlaid audio is played in the background with reduced volume whenever there is an intercom conversation and will return to normal volume once the conversation is finished.

Note:

  • For Bluetooth® Intercom Audio Multitasking to work properly, you need to power the headset off and on. Please restart the headset.
  • Bluetooth® Intercom Audio Multitasking will be activated during two-way intercom conversations with a headset that also supports this feature.
  • Some GPS devices may not support this feature.
  • The Audio Multitasking feature can be configured through the Intercom- Audio Overlay Sensitivity and the Audio Overlay Volume Management settings.

10.2.8 Intercom-Audio Overlay Sensitivity (Default: 3)
The music, FM radio and GPS volume will be lowered to play in the background if you talk over the intercom while the overlaid audio is playing. You can adjust the intercom sensitivity to activate this background audio mode. Level 1 has the lowest sensitivity and level 5 has the highest sensitivity.

Note: If your voice is not louder than the sensitivity of the selected level, the overlaid audio will not be lowered.

10.2.9 Audio Overlay Volume Management (Default: Disable)
The music, FM radio and GPS overlaid audio reduces in volume whenever there is an ongoing intercom conversation. If Audio Overlay Volume Management is enabled, the volume level of the overlaid audio will not be reduced during an intercom conversation.

10.2.10 HD Intercom (Default: Enable)
HD Intercom enhances the two-way intercom audio from normal quality to HD quality. HD Intercom will become temporarily disabled when you enter into a multi-way intercom. If this feature is disabled, the two-way intercom audio will change to normal quality.
Note:

  • The intercom distance of HD Intercom is relatively shorter than normal intercom.
  • HD Intercom will become disabled temporarily when Bluetooth® Intercom Audio Multitasking is enabled.

10.2.11 HD Voice (Default: Enable)
HD Voice allows you to communicate in high-definition during phone calls.
This feature increases the quality so that the audio will be crisp and clear during phone call conversations.

Three-Way Conference Phone Call with Intercom Participant will not be available if HD Voice is enabled.

Note:

  • Refer to the manufacturer of your Bluetooth® device that will be connected to the headset to see if it supports HD Voice.
  • HD Voice is active only when Bluetooth® Intercom Audio Multitasking is disabled.

10.2.12 Smart Volume Control (Default: Disable)
Enabling Smart Volume Control automatically changes the level of the speakers volume based on the level of the environment noise. You can enable it by setting the sensitivity to low, medium or high.

10.2.13 Sidetone (Default: Disable)
Sidetone is audible feedback of your own voice. It helps you to naturally speak at the correct level according to varying helmet noise conditions.

If this feature is enabled, you can hear what you are speaking during an intercom conversation or a phone call.

10.2.14 Voice Prompt (Default: Enable)
You can disable voice prompts by software configuration settings, but the following voice prompts are always on.

– Headset configuration settings menu, battery level indicator, speed dial, FM radio functions.

10.2.15 RDS AF Setting (Default: Disable)
Radio Data System (RDS) Alternative Frequency (AF) Setting allows a receiver to re-tune to the second frequency location when the first signal becomes too weak. With RDS AF enabled on the receiver, a radio station with more than one frequency can be used.

10.2.16 FM Station Guide (Default: Enable)
When FM Station Guide is enabled, FM station frequencies are given by voice prompts as you select preset stations. When FM Station Guide is disabled, the voice prompts on FM station frequencies will not be given as you select preset stations.

10.2.17 Advanced Noise Control™ (Default: Enable)
When Advanced Noise Control is enabled, the background noise is reduced during an intercom conversation. When it is disabled, the background noise is mixed with your voice during intercom.

11. TROUBLESHOOTING

Please visit www.interphone.com for video tutorials and answers to frequently asked questions.

11.1 Fault reset
When the intercom does not work properly, it is possible to reset the unit easily, simply by disconnecting the battery for few seconds.

Note: Reset after error will not restore the intercom to factory settings.

11.2 Factory reset
To erase all of your settings and start fresh, the headset can be restored to factory default settings using the Factory Reset feature.

With U-COM 4 on, enter the configuration menu by pressing the power key for 10 seconds. Be careful not to release the button before the LED turns blue, you will hear the message confirming activation of the configuration menu.

Press the PHONE button twice until you hear the message “Factory reset”, press once the CENTRAL button to confirm. A voice announcement will be issued to confirm: “Reset headphones, goodbye”.


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