TensCare CB513B84A857 Pelvic Floor Exercise Device Instruction Manual

: June 5, 2024
: TensCare

TensCare CB513B84A857 Pelvic Floor Exercise Device

INSTALLATIONS

Clean the probe with an alcohol-free antibacterial wipe or with warm soapy water
Connect the unit with the vaginal probe and insert the probe
Press and hold the ON button to switch the device on
Select the program by pressing the button P
Regulate the output intensity with ▲ and ▼
Press and hold the OFF button to switch the device off

SYMBOLS USED

| TYPE BF APPLIED PART: Equipment providing a degree of protection against electric shock, with the isolated applied part. This indicates that this device has conductive contact with the end-user.
---|---
| This symbol on the unit means “Refer to instructions for use”.
| Temperature Limitation: indicates the temperature limits to which the medical device can be safely exposed.
| Lot Number: indicates the manufacturer’s batch code so that the batch or lot can be identified.
| Humidity Limitation: indicates the humidity limits to which the medical device can be safely exposed.

| Serial Number: indicates the manufacturer’s serial number so that a specific medical device can be identified.
| Do not dispose in household waste.
| Catalog Number: indicates the manufacturer’s catalog number so that the device can be identified.
| Atmospheric Pressure: indicates the atmospheric limits to which the medical device can be safely exposed.
| Manufacturer Symbol
| Date of Manufacture: indicates the date which the medical device was manufactured. This is included within the serial number found on the device (usually on the back of the device), either as “E/Year/Number” (YY/123456) or “E/Month/Year/Number” (MM/YY/123456).
| CE Mark
| Medical Device
| This medical device is indicated for home use.
**| This medical device is not water-resistant and should be protected from liquids. The first number 2:** Protected against access to hazardous parts with a finger, and the jointed test finger of 12 mm ø, 80 mm length, shall have adequate

clearance from hazardous parts, and protected against solid foreign objects of

12.5 mm ø and greater.

The second number 2: Protected against vertically falling water drops when the enclosure is tilted up to 15˚. Vertically falling drops shall have no harmful effects when the enclosure is tilted at any angle up to 15˚ on either side of the vertical.

INTRODUCTION

Device Description & Principles of Design
Bladder leakage and incontinence are common problems for both women and men, affecting their long-term health. Exercising the pelvic floor muscles is recognized as a way of preventing and treating symptoms of incontinence and pelvic floor weakness.
The perfect PFE is a powered muscle stimulator used for strengthening the pelvic floor muscles.
It sends a gentle stimulation (similar to your natural nerve impulses) direct to your pelvic floor muscles through a vaginal probe with stainless steel electrodes. These signals make your pelvic floor muscles contract. If you have forgotten how to contract them, are having trouble getting muscle response, or simply want to bring back the condition of your pelvic floor muscles, the perfect PFE can work them for you to build up their strength and help you to develop your own muscle control. It perfectly complements pelvic floor exercises. The perfect PFE is very easy to use, with four clearly labeled preset training programs, a fifth program for chronic pelvic pain and simple push-button control. The perfect PFE provides relief from conditions such as:

Urinary and fecal incontinence: including stress, urge and mixed types as well as post-prostatectomy urinary incontinence in men. Additionally, it may help improve sexual intimacy by toning the pelvic floor muscles.
Anal stimulation may also help men who are otherwise unable to execute Kegel exercises to strengthen their pelvic floor. Pelvic floor muscle training is recommended for recovery from some causes of Erectile Dysfunction. However, it is not intended to treat any medical issues and your first step in deciding on appropriate therapy should be to consult your professional medical advisor.

INTENDED USE

Perfect PFE is a medical device designed to be used in the home healthcare environment to treat symptoms of urinary and/or faecal incontinence and is suitable for use by all who can control the device and understand the instructions.
Perfect PFE may help to relieve symptoms of chronic pelvic pain.
Do not use the device for any purpose other than this intended use.
Warning: Not suitable for use in children without medical supervision.

PERFECT FEATURES

Single Channel
Single-channel unit to treat symptoms of urinary incontinence via a probe with biofeedback pointer.
Comfortable Stimulation
Gentle stimulation with fine-tune adjustment settings for different levels of intensity, 1 mA per step.
5 Preset Programmes
EMS programs including STRES, URGE, MIXED and TONE aftercare; and an additional TENS program provide relief from pelvic pain.
Memory
Features 3 functions: program retention (automatically starts in the last program used), number of uses and time of usage.
Treatment Timer
The unit defaults to 20 minutes of treatment to ensure the pelvic floor muscles are not over-worked. The user can manually reset this (Continuous, 10, 20, 30, 45, 60 or 90 mins).
Open Circuit Detection
Automatically resets the strength to zero and flashes ‘LEADS’ if the connection comes loose.
Automatic Keypad Lock
An automatic keypad lock prevents any accidental changes in settings.
Large LCD Screen
Clearly shows the operation of the unit and the program and intensity being used.

PELVIC FLOOR EXERCISES

PELVIC FLOOR MUSCLES
The “FLOOR” of your pelvis is made up of layers of muscles that support the bowel, bladder, urethra and uterus. These muscles are like a hammock, or the bottom and sides of a bowl, in shape. They run from the pubic bone in the front to the end of the spinal column (or tail bone) in the back.

The pelvic floor muscles:

Assist in supporting the abdominal and pelvic organs.
Work with the abdominal and back muscles to stabilise and support the spine.
In women, also
- provide support for the baby during pregnancy and
- assist in the birthing process
  Pelvic floor muscles are also important for sexual function.
In women, voluntary contractions (squeezing) of the pelvic floor contribute to sexual sensation and arousal.
However pelvic floor muscles may become weak. If your pelvic floor muscles become stretched or weakened, your pelvic organs may no longer be fully supported and you may lose control of your bladder or bowel movements.
For some women, the pelvic floor muscles can also become too tight. This condition is less common, but it can lead to pelvic pain and make it difficult for you to empty your bladder or bowel completely.
Common signs that can indicate a pelvic floor problem include:
Accidentally leaking urine when you exercise, laugh, cough or sneeze
Needing to get to the toilet in a hurry or not making it there in time
Constantly needing to go to the toilet
Finding it difficult to empty the bladder or bowel
Accidentally losing control of the bladder or bowel
Accidentally passing wind
Pain in your pelvic area
Painful sex, or
A prolapse

In women, this may be felt as a bulge in the vagina or a feeling of heaviness, discomfort, pulling, dragging or dropping. This occurs when one or more of the pelvic organs (bladder, bowel or uterus) become displaced and sag down into the vagina. It is very common in the United Kingdom and occurs in about 40% of women. Symptoms tend to become exacerbated towards the end of each day and if left untreated, they will generally worsen over time. In men, this may be felt as a bulge in the rectum or a feeling of needing to use the bowel but not actually needing to go. Like other muscles in your body, the pelvic floor can be strengthened with regular exercise. Building pelvic floor strength enables the muscles to better support your pelvic organs, improves your bladder and bowel control and can stop accidental urine, feces or wind leakage. It can also reduce your risk of prolapse, improve your recovery from childbirth and gynecological surgery, and increase your sexual pleasure. A continence therapist can help you learn how to exercise your pelvic floor. Doing just a few pelvic floor exercises every day will help to treat bladder weakness or prolapse symptoms and will help to prevent problems later on.

PERFORMING PELVIC FLOOR EXERCISES

It is recommended to make Pelvic Floor Exercises (sometimes called Kegel Exercises) part of your daily life.

Kegel exercises can be done at any time and are very discreet so you can do them almost anywhere; lying in bed, sitting at the computer or waiting for a bus. It is a good idea to try and develop a routine which you can repeat each day.
First, it is important to find your pelvic floor muscles and feel them working. So here are a couple of techniques that might help: Try inserting one or two clean fingers into your vagina and then squeezing the surrounding muscles, lifting up and towards your belly button – a squeezing and lifting sensation. Another way is to try and stop the flow of urine during urination. If you are successful, then you know you are exercising the correct muscles.
Note: These techniques are just to help you confirm that you are using the correct muscles. It is important to have an empty bladder before starting the exercises.
Try to remember the lifting and squeezing sensation and when you are ready try to recreate it just using the muscles you identified earlier; don’t tense the muscles in your legs, stomach or buttocks, and remember to breathe normally.
Aim to hold each squeeze or ‘contraction’ for three to five seconds, then release and relax. You should feel a ‘letting go’ of the muscles. Rest for five seconds and then repeat.
Try and do about ten squeezes in this way.
Repeat the whole process three or four times a day.
Over a period of time try to increase the muscle contractions up to about ten seconds, but remember to rest in between each squeeze for longer periods.
Note: It is important to aim for quality contractions, not quantity, so a few good hard squeezes are better than a series of weak ones. Do not worry if you find holding for 3 seconds difficult at first. Just squeeze for as long as you feel comfortable to do so. The more exercise you do, the stronger the muscles will become and the longer you will be able to squeeze.
Using your perfect PFE pelvic floor stimulator in conjunction with Kegel exercises will give you a better understanding of how they work and how to get the greatest benefit from them.

Use the pointer as an indication of how well you are performing the Kegel exercises.

When performed correctly, the pointer will move downwards.
When performed incorrectly, the pointer will move upwards.

TYPES OF INCONTINENCE

There are three types of incontinence: Stress, Urge, and Mixed.

Stress Incontinence
If you leak urine when you cough, sneeze, laugh, strain or make sudden movements, this is called Stress Incontinence.
It is particularly common in women who have had natural childbirth and occurs when the bladder neck and the other mechanisms that act to hold urine in the bladder are not working properly. The most common cause is a weak pelvic floor.

Urge Incontinence
Describes an overactive bladder. A person may experience a strong and sudden urge to go to the toilet but are not always able to hold on, or must go so frequently that it becomes inconvenient.

Mixed Incontinence
Is a combination of both Stress and Urge Incontinence.

Chronic Pelvic Pain
Pelvic pain can be due to several causes such as:
Vulvodynia, Symphysis Pubis, or Interstitial Cystitis.

HOW ‘EMS’ WORKS

E.M.S. stands for Electrical Muscle Stimulation and has successfully been used in medical rehabilitation and training in competitive sports. EMS produces intensive and effective muscular contraction.
In rehabilitation, EMS is a well-established method for treatment of a broad field of musculoskeletal diagnoses as well as pelvic floor weakness. Electrical stimulation of an intact peripheral nervous system may create motor responses in patients with the impaired or lost ability for voluntary muscle activity. EMS is a complement to other physical therapy and should always be combined with active training such as Kegel exercises (see section 4.2.).

Advantages of EMS
Use of EMS may lead to faster progress in the patient’s treatment program. The method is simple and appropriate for treatment in the clinical setting as well as for self-treatment at home.

How EMS Works
Electrical Muscle Stimulators can play a vital role in educating women and men about their pelvic floor and the sensation they should feel when doing pelvic floor exercises. Electrical Pelvic Floor Exercisers (PFE) offer a non-invasive method of producing contraction of muscles via a gentle stimulation to the pelvic floor through a discreet probe or electrode pads when they are placed close to the nerve that controls the pelvic floor muscles. This current then passes into the nerve fibers controlling that part of the muscle and stimulating it to contract. So, electrical stimulation (EMS) artificially activates a muscle for you enabling you to develop your own muscle control. These contractions exercise the muscles and, as with any kind of exercise if performed regularly, build strength and tone. In urge incontinence, pelvic floor exercisers work in a slightly different way. The electrical stimulation is designed to soothe your bladder muscles rather than exercise your pelvic floor. Perfect PFE uses a gentler, low-frequency setting which promotes the release of endorphins and reduces involuntary contractions of the bladder (detrusor) muscle.

Different frequencies have different effects; low frequencies (1-10 Hz) coupled with long impulse times, for example, have a purifying and relaxing effect through individual contractions, whereby the circulation in the treated muscle is simultaneously improved and the removal of metabolic end products is supported (lymphatic drainage).
In contrast, by means of a rapid succession of contractions (fibrillation), medium frequencies (20-50 Hz) can put a high level of strain on the muscle, thus promoting the muscular structure.
Each preset program has a specific frequency and pulse width that will offer the best results for the type of incontinence treated.

HOW ‘TENS’ WORKS.

T.E.N.S. stands for Transcutaneous Electrical Nerve Stimulation. T.E.N.S. stimulates your body’s own natural defenses against pain, namely the release of endorphins. TENS is totally safe and has been used successfully by thousands of pain sufferers. TENS sends a gentle stimulation through the skin which works in TWO ways:

Pain Gate
It stimulates the sensory nerves, which carry touch and temperature signals. These nerves go to the same connections in the spine as the nerves carrying pain. A strong sensory signal will block the pain signal travelling up the spine to the brain. This is known as closing the “Pain

Gate” and takes effect quite quickly after the unit is switched on. When the gate is open, pain messages get through to the brain and we feel pain. When the gate is closed, these pain messages are blocked and we do not feel pain.
Evidence suggests that TENS produces pain relief in a similar way to ‘rubbing the pain better. The pain gate can be closed by activation of mechanoreceptors through ‘rubbing the skin’.
Scientifically, the pain gate works by the release of chemicals in the synapse at a spinal level that inhibits the transmission of the pain signal.

Endorphin Release
At low-frequency Gate” and takes effect quite quickly after the unit is switched on. When the gate is open, pain messages get through to the brain and we feel pain. When the gate is closed, these pain messages are blocked and we do not feel pain.
Evidence suggests that TENS produces pain relief in a similar way to ‘rubbing the pain better. The pain gate can be closed by activation of mechanoreceptors through ‘rubbing the skin’.
Scientifically, the pain gate works by the release of a chemical in the synapse at a spinal level that inhibits the transmission of pain signals. Endorphin Release At low frequency

By using TENS, you can expect to achieve a significant reduction in pain – if not complete relief from pain.

TENS is effective for pain from a very wide range of causes.
TENS machines can be used to help reduce pain from problems in muscles, joints, and nerves.
It can be also used for people with musculoskeletal pain such as long-term (chronic) back pain or knee joint arthritis. They are also often used for pain relief in the early stages of labor (see perfect mamaTENS), particularly whilst a pregnant woman remains at home.
TENS may also be used to treat many types of pain, such as migraine headaches, period pain and endometriosis (see Ova+), cystitis, sports injuries, fibromyalgia and neuralgia, plantar fasciitis, post-operative pain, TMJ disorder, diabetic neuropathy, osteoarthritis and sometimes non-painful conditions such as travel sickness.
You can use low frequency (<10 Hz) programs on acupuncture points, to achieve similar effects to acupuncture.
With neurogenic pain (caused by inflamed nerves) such as shingles and neuralgia, TENS may start by increasing the pain. We recommend that you only use TENS for these conditions under medical supervision.
You can safely use TENS as long as it gives you pain relief. The effect may wear off after a few hours (this is called “accommodation”). If this happens, take a break of an hour or so before trying again. If you use settings that cause muscle movement for more than 40 minutes, you may experience aching muscles a few hours later.

CONTRAINDICATIONS, WARNINGS CAUTIONS

In this manual:

A Contraindication is used when a device should not be used because the risk of use clearly outweighs any foreseeable benefits and may result in serious injury or death.
A Warning is used when failure to follow the instructions may result in serious injury or death.
A Caution is used when failure to follow the instructions may result in a minor or moderate injury or damage to the device or other property.
Notes are used to provide clarification or recommendations.

CONTRAINDICATIONS:

Do NOT use if you are or may be pregnant. It is not known whether TENS may affect foetal development.
Do NOT use with optional electrode pads if you have a pacemaker (or if you have a heart rhythm problem) or with any electronic medical devices. Using this unit with electronic medical devices may cause erroneous operation of the device. Stimulation in the direct vicinity of an implanted device may affect some models.
Do NOT use in the first 6 weeks following pelvic surgery or vaginal childbirth. The stimulation may disrupt the healing process.
Do NOT use if you have symptoms of active urinary tract infection, vaginal infections, or localized lesions. Introducing the probe may irritate sensitive tissue.
Do NOT use if you have poor sensation in the pelvic region. You may not be able to control the intensity of stimulation safely.

WARNINGS:

Do NOT use if you are unable to properly insert the vaginal or anal probe. If you have a severe prolapse, or if any discomfort occurs when inserting the probe, consult your healthcare professional before use.
Do NOT use when driving, operating machinery, or similar actions needing muscular control. Loose electrode pads, damaged leads, or sudden changes in contact may cause brief involuntary muscle movements.
Do NOT use to mask or relieve undiagnosed pain. This may delay the diagnosis of a progressive condition.
Do NOT use if you have, in the area being treated: active or suspected cancer or undiagnosed pain with a history of cancer. Stimulation directly through a confirmed or suspected malignancy should be avoided as it may stimulate growth and promote the spread of cancer cells.
Do NOT use optional electrodes on the front of the neck. Stimulation on the front of the neck can affect your heart rate or cause contraction of the throat.
Do NOT use optional electrodes across the chest. Very strong stimulation across the chest may cause an extra heartbeat and/or rhythm disturbances to your heart, which could be lethal.
Do NOT use perfect PFE while simultaneously connected to high-frequency surgical equipment as it may result in burns at the site of stimulator electrodes and possible damage to the stimulator.
Do NOT use perfect PFE in close proximity (e.g. 1 m) to shortwave or microwave as this may produce instability in the stimulator output.
Do NOT use electrodes near the thorax as this may increase the risk of cardiac fibrillation.

CAUTIONS:

Caution should be used if you have a bleeding disorder as stimulation may increase blood flow to the stimulated region.
Caution should be used if you have suspected or diagnosed epilepsy as electrical stimulation may affect the seizure threshold.
Caution should be observed when using the device at the same time as being connected to monitoring equipment with body-worn electrode pads. It may interfere with the signals being monitored.
Caution Do not permit use by persons unable to understand the instructions or persons with cognitive disabilities, i.e.; Alzheimer’s disease or dementia.
Caution: Insertion of the vaginal or anal electrode makes it unsuitable for use in children without clinical supervision
Caution: Keep away from children under 5 years of age. Long cord – risk of strangulation in infants.
Caution should be observed when using the perfect PFE at high-strength settings. Prolonged use at high settings may cause muscle injury or tissue inflammation.
Caution is Not intended for use in an oxygen-rich environment.
Caution Not intended for use in conjunction with flammable anesthetics or flammable agents.
Caution The patient is an intended operator.
Caution Do not service and maintain the device while in use.
Caution Maintenance and all repairs should only be carried out by an authorized agency. The manufacturer will not be held responsible for the results of maintenance or repairs by unauthorized persons.
If necessary, we will provide circuit diagrams, component part lists or other information that will assist authorized service personnel to repair the device.
Caution The operator should not touch the patient at the same time when touching the battery output.
Caution Keep away from pets and pests
Caution: should be observed when using the Perfect PFE at high strength settings. Perfect PFE has a Yellow LED light on the output socket which means the output will exceed 10 mA (R.M.S) or 10 V (R.M.S) averaged over any period of 1 sec. Prolonged use at high settings may cause muscle injury or tissue inflammation.
Note: No serious or long-term adverse effects have been reported. Mild adverse reactions are very rarely reported, but these have included muscular pain and cramps, vaginal tenderness, irritation and bleeding, mild or short term urge or fecal incontinence, and tingling sensation in legs. If you experience any of these, stop use. When symptoms have gone, try resuming at a lower intensity setting.
PROBE CAUTIONS:
Caution: The perfect PFE vaginal probe is intended for single-patient use only. Do not share your perfect PFE probe with anyone else. Improper treatment or cross-infection may occur.
Caution: It is important that the vaginal probe is cleaned after each use. Ineffective cleaning may lead to irritation or infection.
Caution: Never insert or remove the vaginal probe unless the control unit is powered OFF as insertion or removal when stimulation is active may cause discomfort or tissue irritation.
Caution: If tissue irritation occurs, discontinue treatment immediately. Ask your healthcare professional for advice before continuing further treatment to prevent injury.
Caution: Do not use a silicone-based lubricant on the metal plates of the probe as it may decrease the effectiveness of perfect PFE muscle stimulation.
Caution: The stainless steel in the probe’s metal plates contain some Nickel. This could cause a reaction if you have a Nickel allergy.
Caution: Do not use this device with a vaginal probe or anal probes other than those recommended by the manufacturer in section 18. Electrodes with a smaller surface area may cause tissue irritation.

DO NOT PLACE OPTIONAL ELECTRODE PADS:

On the skin, which does not have normal sensation. If the skin is numb too great a strength may be used, which could result in skin inflammation.
On broken skin. The electrode pads could encourage infection.

ELECTRODE PADS CAUTION:
Caution: Do not ignore any allergic reaction to the electrode pads: If skin irritation develops, stop using TENS, as this type of electrode may not be suitable for you. Alternative electrode pads specially made for sensitive skin are available (see E-696-SS).
Caution: Do not use this device with leads or electrode pads other than those recommended by the manufacturer. Performance may vary from the specification. Electrodes with smaller surface areas may cause tissue irritation.
Caution: Do not use high-intensity settings if electrodes are smaller than 50x50mm.

TO KEEP YOUR DEVICE IN GOOD WORKING ORDER, OBSERVE THE FOLLOWING ADDITIONAL CAUTIONS:

Caution: Do not immerse your device in water or place it close to excessive heat such as a fireplace or radiant heater or sources of high humidity such as a nebulizer or kettle as this may cause it to cease to operate correctly.
Caution: Keep the device away from sunlight, as long-term exposure to sunlight may affect the rubber causing it to become less elastic and crack.
Caution: Keep the device away from lint and dust, as long-term exposure to lint or dust may affect the sockets or cause the battery connector to develop a bad contact.
Caution: Temperature & Relative Humidity of storage: -25°C–+70°C, 0%–93% R.H. Temperature & Relative Humidity of transportation: -25°C–+70°C, 0%–93% R.H.
Caution: There are no user-serviceable parts. Do not attempt to open or modify the TENS unit. This may affect the safe operation of the unit and will invalidate the warranty.

INFORMATION ABOUT THE PROGRAMME SETTINGS

Each programme has its own combination of Frequency and Pulse Width settings which allow for different sensations through the probe or optional electrode pads and help treating the different types of incontinence.

Frequency (measured in Hz – pulses per second)
Low frequencies (1-10 Hz) have a purifying and relaxing effect through individual contractions.
Medium frequencies (20-50 Hz) can put a high level of strain on the muscle, thus promoting the muscular structure
Endorphin release (program PAIN only): A low frequency of 4 or 10 Hz allows for the release of endorphins, the body’s natural morphine-like substances.

Pulse Width (measured in μs -millionths of a second).
The perfect PFE unit has pulse widths of 200 to 300 μs. Generally speaking, the higher the pulse width, the more “aggressive” the stimulation feels, if the pulse width is set high enough, it will usually elicit a muscle contraction, which is required for an effective toning of the pelvic floor muscles.

PROGRAMMES

PROGRAMME SETTINGS

Prog	STRES	TONE	MIXED	URGE	PAIN
Freq. (Hz)	50	35	10 /

50

| 10| 4
Pulse width (μs)| 300| 250| 200 /

300

| 200| 200
Ramp Up & Down (s)| 1| 2| | Constant| Constant
Plateau (s)| 5| 3|
Rest (s)| 10| 6|
Default duration (min)| 20| 20| 20| Conti- nuous| Conti- nuous

PRESET PROGRAMMES

The perfect PFE has five preset programs. One for each type of incontinence (stress, urge and mixed), one for toning the pelvic floor muscles (TONE), and one for chronic pelvic pain (PAIN).

STRESS INCONTINENCE:
Shown on the screen as: STRESS
The STRES incontinence program strengthens the muscles of the pelvic floor using gentle stimulation. Once these muscles mare stronger they are better able to resist urinary leakage caused by external pressure being applied to the bladder such as with a cough, sneeze or physical exertion. The stimulation causes the muscles to contract and work. This builds their strength. Like other fitness training, successful treatment requires stimulation once a day for one to three months. Improvement starts becoming apparent after about four weeks. The sensation is like a strong drawing in of the muscles of the vagina, pulling up the pelvic floor. Your natural reaction will be to pull your muscles in and up, and this exercises and strengthens them.

URGE INCONTINENCE:
Shown on the screen as: URGE The URGE program works in a way different to the STRES program. The gentle continuous stimulation soothes the bladder (detrusor) muscle, reducing its involuntary contractions. This prevents unwanted and unexpected emptying of the bladder. Successful treatment requires stimulation once a day and improvements can sometimes be seen in as little as two weeks. The sensation is a softer, vibrating, stimulation. Nevertheless, when the program finishes, and your pelvic floor relaxes, it will become apparent how much your pelvic floor has been exercised.

MIXED INCONTINENCE:
Shown on the screen as: MIXED
This program is perfect if you are suffering from both Stress and Urge incontinence. It is a combination of the STRES and URGE programs. The first 10 minutes use the URGE program to reduce sensitivity, then in the second 10 minutes, the STRES program exercises the pelvic floor muscles. You may need to increase the strength to feel the muscle contraction when the STRES program starts.

TONE:
Shown on the screen as: TONE
Once the pelvic floor muscles have been strengthened with perfect PFE, continue to exercise them. Regular use of this program, about twice a week, will ensure that your muscles remain fit and toned.
The TONE program may also be used as an alternative treatment for stress incontinence. The sensation when using the TONE program is a mixture of a strong drawing in of the muscles and then releasing. A strong and fit pelvic floor may increase sexual health and enjoyment.

PAIN:
Shown on the screen as: PAIN
The PAIN program can be used to alleviate chronic pelvic pain from many causes. As with all TENS, it does not treat the underlying condition and you should obtain a professional diagnosis of the cause before starting use. It gives a constant soothing tingling sensation. Use with the Liberty Loop vaginal probe or with optional electrode pads (positioned on your lower back just below the knicker line) for at least 40 minutes two or three times a week. Set the strength as high as you can while remaining comfortable.

CONTENT

The pack contains:

1 x Perfect PFE continence stimulator unit
1 x Lead wire (L-CPT)
1 x Liberty Loop vaginal probe with the detachable pointer (X-VPL)
2 x AA 1.5V alkaline batteries
1 x Detachable belt clip
1 x Storage pouch
1 x Manual instruction

UNIT INFORMATION

CONTROLS & DISPLAY

OPERATING INSTRUCTIONS

ON/OFF To turn the unit on, press the ON button and hold for 3 to 5 seconds until the display shows. To turn the unit off, press ▼ the button to remove the keypad lock and press the OFF button and hold for 3 to 5 seconds until the display stops.
At first use, or after changing batteries, the display shows that the unit is automatically set in program STRES at zero strength.
When switched on the unit will automatically start in the program which was being used when it was last switched off.

The unit will turn off automatically:

When the Timer reaches zero,
If it is left at zero strength for more than 5 minutes.
Note: Always check unit is OFF before applying or removing probe or pads.
The backlight will turn off 10 seconds after the last button press.

STRENGTH CONTROLS
The buttons are marked ▲ and ▼ are the strength controls.
To increase strength, press and hold down the button ▲ until the required strength is achieved.
To decrease the strength, press and release the button ▼.
To increase strength in steps of 1 mA, press and release the button ▲.
The unit will remain in the WORK part of the cycle for 5 seconds while the intensity is being adjusted.
The strength levels are shown on the LCD.

The strength control buttons will not operate until the unit is properly connected to you (probe inserted correctly). Perfect PFE detects a disconnection and automatically returns the strength to zero.
The unit has 99 levels of strength. If you hold down the button ▲ for 3 to 5 seconds, the strength will start scrolling.
You may feel nothing over the first few presses. Continue pressing until the sensation is strong but comfortable. Further increases during use may be necessary if your body becomes used to the sensation.
The yellow LED on the output socket indicates that there is an active output. The display will remain on for 5 seconds after the plug is removed.

PROGRAMME CONTROL
The button marked P is the program control. The perfect PFE has five preset programs. At first use, the unit automatically goes to program STRESS. Next time it is switched on, it will default to the program used last. Each time you press and release the P button, the program changes and is shown on the LCD. Each time you change the program, the strength level reverts back to zero. This is a safety feature to alleviate any sudden feeling of a surge, as each program gives a different sensation.

TREATMENT TIMER

T The button marked T can be used to set the session duration. When you switch the unit on, it is automatically set at 20 min or Continuous, (displayed as C) depending on the program chosen.
To set a different time, set the strength to zero and press T. The min display will flash.
You can set session times of C (Continuous) or 10, 20, 30, 45, 60 or 90 minutes with the buttons ▲ and ▼.
Press T again to save your selection.
The LCD shows the session duration next to the clock symbol. The unit automatically counts down the minutes set and switches off when it reaches 0.

LOW BATTERY
An empty battery symbol will show when you need to change the batteries. The unit will shut down about 2 minutes after this.

KEYPAD LOCK
If you do not press any keys for 30 seconds, the keypad will lock. This is to avoid accidental changes in the setting.
To unlock, press and hold the strength down control (button ▼).

LEADS ALARM
The perfect PFE monitors the connection and the contract between you and the probe, or the pads. This is to prevent sudden changes if a broken connection is re-made. If either of these goes outside of a standard range while the strength is above 20, the unit will flash LEADS, bleep three times, and return the strength to 0.
Check the lead and if necessary, lubricate the probe with a water-based lubricant such as TensCare Go Gel (see K-GO). Please see section 20 for more troubleshooting tips.

MEMORY
The perfect PFE has a Memory with three functions:

Program Retention. When you switch the unit on, it will automatically start in the program which was being used when it was switched off.
Usage. Press T and ▼ together and hold down for 3 to 5 seconds. The display will show the number of times the unit has been used and the duration of use in hours. Press the same buttons again to return to normal controls.
Memory Reset. To reset the memory to zero, hold down the T and OFF buttons together for 3 to 5 seconds.

SETTING UP AND USING THE PERFECT PFE

INSTALLATION BATTERIES

Remove belt clip by sliding down.
Remove the battery cover by pulling on the tag.
Insert batteries.
Ensure that the batteries are inserted the right way as shown in the battery compartment and that the ribbon is behind them.
Replace battery cover and belt clip.
When the batteries are running low, a low battery indicator will show on the screen and it is important to change the batteries as soon as possible.
Rechargeable batteries
The unit will work with rechargeable batteries, but the display may appear dim.
Caution: Remove batteries from your perfect PFE if the unit is unlikely to be used for a long period. Some types of batteries may leak corrosive fluid.
Battery Life
Batteries should last at least 15 hours at 50 mA, 300 μs, 50 Hz.
Unused batteries have a nominal shelf life of 3 years, but will usually last longer than this.

Battery Warnings

Do NOT pierce, open, disassemble, or use in a humid and/or corrosive environment.
Do NOT expose to temperatures over 60°C(140F).
Do NOT put, store or leave near sources of heat, in direct strong sunlight, in a high-temperature location, in a pressurized container or in a microwave oven.
Do NOT immerse in water or seawater, or get wet.
Do NOT short-circuit.
Do NOT connect the device unless the battery cover is in place.
If battery leakage occurs and comes in contact with the skin or eyes, wash thoroughly with lots of water and immediately seek medical attention.
Warning: Keep batteries out of the reach of children to prevent them from swallowing them by mistake. If swallowed by child, contact doctor immediately.
Caution NEVER attempt to recharge an alkaline battery. Risk of explosion.
Caution Do not mix old, new or different types of batteries as this may lead to battery leakage or low battery indication.
Disposal: Always dispose of batteries and device responsibly according to local government guidelines. Do not throw batteries onto a fire. Risk of explosion.

CONNECTING LEAD WIRE

Insert the lead wire plug into the base of the unit.

Connect the lead from the base of the unit to the lead in the probe.

Push the pin ends firmly into the pigtail ends of the probe lead.
The lead wires may be damaged by rough handling and should be treated with care.

Lead wire color coding.
The ends of the lead wire are colored black or red. This coding is provided for some professional uses. For most purposes, the orientation makes no difference, and you can ignore this colour coding.

PREPARING FOR SESSION

Before using perfect PFE you will need to visit the toilet.
Lubricate the metal electrode surfaces and probe tip with a water-based lubricant, such as TensCare Go Gel or water.
Caution: Do not use a silicone-based lubricant on the stimulation contacts as it may decrease the effectiveness of the perfect PFE’s muscle stimulation.
Choose a comfortable position, such as lying down on your bed on your side with your knees raised.
Warning : Ensure the perfect PFE is switched OFF before inserting the probe.
After the wire is securely connected, insert the probe into your vagina, in the same way as you would a tampon, until only the plastic rim at the base of the probe is visible.
The metal parts conduct the electrical pulse and should be in contact with the main part of the muscle at all times. The tissues close to the entrance are more sensitive, so you should avoid stimulating them.
Ensure that the probe is aligned so that the contact plates are to the sides and the longer sides of the positioning end rim are vertical.
The Liberty Loop probe has a pointer attachment that enables you to visually monitor the successfulness of your pelvic floor contractions (the probe can be used without the pointer).
The pointer demonstrates the strength and duration of each contraction, whether caused by stimulation or performed manually. For example, weak contractions are defined by little or no movement in the pointer.
Assemble the pointer and attach to the probe as follows:

When performed correctly, the pointer will move downwards.
When performed incorrectly,the pointer will move upwards.

TRAINING SESSION

Press and hold the ON button on the control unit for 3 to 5 seconds to switch the control unit on.
You can select from the five preset programs. Details in section 10 will help you identify the best program to suit you.
To change between the programs, press the program selector, which is labeled P, in the center of the control unit keypad.
With the required program selected, you can adjust the intensity of the muscle stimulation until you reach a comfortable level. Once you have reached a comfortable level, 5 seconds after you stop pressing the button, the intermittent work/rest phase will start. The machine will take itself to 0 mA for a rest period and then take itself back up to the level of intensity you chose, to work the muscle. This cycle will continue for the 20 minutes of the program.

Note: The strength required varies widely between users – some will use the perfect PFE at full power – 99 mA. The perfect PFE strength will go up at 1 mA increments.
Initially the sensation through the probe may be limited but will improve during treatment. Take care not to use too much strength and thereby over- stimulate the muscles until the normal sensation is restored. The sensation may not be even as it may vary depending on the sensitivity of the nerves. The LCD display shows the strength of intensity used. The aim is to increase this over a few days. But remember there is no hurry, so only increase the strength of the stimulation as and when you are comfortable and ready to progress.

Note: If the sensation becomes uncomfortable, reduce the intensity using the button ▼.

When switched on, in STRES and TONE programs the unit will go through an exercise program for 4-5 seconds, followed by a rest period of 8-10 seconds. The perfect PFE causes a sensation that feels like a strong drawing in of the vagina and pulling up of the pelvic floor. The natural reaction will be to pull in and up with the muscles.
At lower strength settings, you may not feel any sensation at all, this depends very much on the individual and any pre-existing physical conditions, so slowly increase the intensity by repeatedly pressing the ▲ button until you begin to feel the muscles around your vagina contract.
For best results in these programs try to contract the pelvic floor muscles along with the perfect PFE, and to sustain the contraction into the rest interval. If possible, link the contraction to your breathing to get into a gentle rhythm.
Increase the strength as high as it is comfortable, and then take it back down one step.
The strength display on the control unit will reduce to 0 and flash during the rest period.
The URGE and PAIN programs work differently. There is no need to have a contraction. The strength should be comfortable, but always remain noticeable. You may need to increase it over the course of the treatment.
The length of each session is automatically set to 20 minutes. The length of each session for muscle strengthening will also depend on your ability to contract and your resistance to fatigue. Be careful not to overuse early on, as the resulting aches may not be felt until the next day.
Note: If you experience cramping, switch the unit off until the symptoms go away then continue the session with the intensity set at a lower level.
Optional skin surface electrode placement for URGE
An alternative method to a vaginal probe is to stimulate areas of the skin that are close to the nerves that go to the bladder and urethra. These come from the parts of the spinal cord segment called S2-S3.
The electrodes are placed on the skin between the anus and the genitals, or at the very bottom of the spine near your coccyx or “tail”. See electrode placement pictures below.
The stimulation should be strong enough to make your anus contract slightly.

AFTER YOUR TRAINING SESSION

When the timer reaches zero, your session is complete and the unit turns off.

Check that the control unit is off. If it is not, hold down the OFF button to switch off then remove the probe from your vagina by holding the positioning end rim and gently pulling outwards.
If you are using the pointer, detach this first before removing the probe.
Wash and thoroughly dry the probe and return it to the storage pouch.
The perfect PFE will not only improve your pelvic floor muscles but also help you to recognize the correct sensation you need to feel when doing your Kegel exercises (explained in section 4.2.).
Note: When removing the probe, DO NOT PULL ON THE LEAD WIRE.

ANAL PROBE

CONDITIONS THAT MAY BE TREATED

An anal probe such as TensCare X-PR13 can be purchased. This probe can be used for urinary and faecal incontinence in both males and females.

This anal probe may be used to treat Urinary and Faecal Incontinence in a similar way to the vaginal probe. Because the stimulation cannot be restricted to one muscle group, and the mucosal tissue has different electrical characteristics, anal stimulation is less comfortable than vaginal.
You should consult your healthcare professional before starting treatment.

Fecal Incontinence
Fecal incontinence can be the result of weakened or poorly functioning anal sphincter muscles or damage to the nerves controlling them. The purpose is to re-educate the anal sphincter and other muscles of the pelvic floor to contract. The treatments aim to progress towards graduated active exercises, in order to improve pelvically floor muscles’ strength and endurance and to regain function.
You may benefit from the perfect PFE if you either have no active anal sphincter contraction or a weak or poorly sustained contraction. Use the STRES or TONE programs. Intensity should be as strong as possible without being painful. When possible, try to contract the muscles at the same time as the perfect PFE.

Post Prostatectomy Urinary Incontinence
Electrical stimulation has been found to help urinary incontinence in men after radical prostatectomy in some trials. Use the same programs as for vaginal stimulation. Increase intensity in STRES, MIXED, or TONE programs to the highest tolerable.

HOW TO INSERT THE ANAL PROBE

Before using perfect PFE you will need to visit the toilet.
Lubricate the metal electrode surfaces and probe tip with a water-based lubricant, such as TensCare Go Gel or water.
Caution: Do not use a silicone-based lubricant on the stimulation contacts as it may decrease the effectiveness of the perfect PFE muscle stimulation.
Choose a comfortable position, such C as lying down on your bed on your side with your knees raised.
Warning: Ensure the perfect PFE is switched OFF before inserting the probe.
After wires are securely connected, insert the probe into the anus whilst ‘bearing down’ (as in the action of passing stool) to a comfortable limit until the base of the flange on the probe touches the anus. The metal parts conduct the electrical pulse and should be in contact with the main part of the muscle at all times. The tissues close to the entrance are more sensitive, so you should avoid stimulating them. It is recommended that the probe is inserted past the sphincter muscles of the anus, unless directed otherwise by a healthcare professional.
Anal probes with long electrodes (the metal part) that run up and down the length of the attachment should always be inserted with the metal parts facing hip-to-hip. Anal probes with circular electrodes (the metal part) should be inserted simply to the desired depth.
Note: Sometimes the wearing of tight-fitting undergarments or a tight pair of jeans will help to keep the probe in place and maintain correct contact during the program. For Faecal incontinence, the aim is to stimulate the external sphincter and/or puborectalis muscle, so circular electrodes should be placed so that the external ring is just inside the sphincter.
For Urinary Stress incontinence the aim is to stimulate the levator muscles and the probe should be inserted deeper.

CLEANING

It is important that the probe is cleaned before using for the first time and after each use. Clean with either an alcohol-free antibacterial wipe such as TensCare Wipes (see X-WIPES) or by washing with warm soapy water. Rinse in clean water and dry thoroughly and return the unit to the storage pouch. Do not immerse the probe in a liquid.
Clean the case of the unit and lead wire at least once a week using the same method.

Do not immerse your perfect PFE unit in water.
Do not use any other cleaning solution.

EMC

Wireless communications equipment such as wireless home network devices, mobile phones, cordless telephones and their base stations, and walkie-talkies can affect this equipment and should be kept at least a distance d = 3,3 m away from the equipment.
(Note. As indicated in Table 6 of IEC 60601-1-2:2007 for ME EQUIPMENT, a typical cell phone with a maximum output power of 2 W yields d = 3,3 m at an IMMUNITY LEVEL of 3 V/m).
Note: For hospital use, full EMC advice tables are available on request.

DISPOSAL OF WASTE ELECTRICAL AND ELECTRONIC PRODUCTS (WEEE)

One of the provisions of the European Directive 2002/96/CE is that anything electrical or electronic should not be treated as domestic waste and simply thrown away. To remind you of this Directive all affected products are now being marked with a crossed-out wheelie bin symbol, as depicted below.
To comply with the Directive, you can return your old electro-therapy unit to us for disposal. Simply print a postage-paid PACKET POST RETURNS label from our website www.tenscare.co.uk, attach this to an envelope or padded bag with the unit enclosed, and post it back to us. Upon receipt, we will process your old device for components recovery and recycling to help conserve the world’s resources and minimize adverse effects on the environment.

ACCESSORIES

Expected Service Life

The machine will often last for more than 5 years but is warrantied for 2 years. Accessories (lead wire, probe, and batteries) are not covered by the warranty.
Lead life depends greatly on use. Always handle the leads with care. We recommend replacing the lead wires regularly (about every 6 months).
Replace the probe every 6 months to ensure hygiene.
Optional electrode pads should last 12- 20 applications, depending on skin condition and humidity.
AA alkaline batteries should last about 18 hours of continuous use.

Replacement electrode pads, new batteries, and lead wires are available from your supplier or distributor (see back cover for contact details), by mail order from TensCare, by telephone using a credit or debit card, or through the TensCare website. The following replacement parts may be ordered from TensCare at www.tenscare.co.uk or +44(0) 1372 723434.

WARRANTY

This warranty refers to the unit only. It does not cover, electrode pads, batteries, or the lead wires.
This product is warranted to be free from manufacturing defects for 2 years from date of purchase.
This warranty is void if the product is modified or altered, is subject to misuse or abuse; damaged in transit; lack of responsible care; is dropped; if the incorrect battery has been fitted; if the unit has been immersed in water; if damage occurs by reason of failure to follow the written instruction booklet enclosed; or if product repairs are carried out without authority from TensCare Ltd.
We will repair, or at our option replace free of charge, any parts necessary to correct material or workmanship, or replace the entire unit and return to you during the period of the warranty. Otherwise, we will quote for any repair which will be carried out on acceptance of our quotation. The benefits conferred by this warranty are in addition to all other rights and remedies in respect of the product, which the consumer has under the
Consumer Protection Act 1987.

If necessary, we will provide circuit diagrams, component part lists or other information that will assist authorized service personnel to repair the device.
Our goods come with guarantees that cannot be excluded under the UK Consumer Law. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality.

Before you send your unit for service
Before sending in your unit for service, please take a few minutes to do the following:
Read your manual and make sure you follow all the instructions.

Returning your unit for service
Should repair be needed within the warranty period, enclose the tear off section of the warranty card (see page 32) and your proof of purchase receipt. Please ensure all relevant details are completed before sending your unit in for service. Please ensure your contact details are still current and include a brief description of the problem you are experiencing together with your purchase receipt.
For hygiene reasons, please do not include used probes or electrode pads. Send only the unit and the lead wire.

Please return the unit and warranty card (see page 33):
TensCare Ltd
PainAway House,
9 Blenheim Road,
Longmead Business Park,
Epsom, Surrey
KT19 9BE, UK
Should you require any further information please do not hesitate to contact us by calling our number:
+44 (0) 1372 723 434.

TROUBLESHOOTING

If your perfect PFE is not working properly, please check the following:

Problem	Possible causes	Solution
No display	Flat batteries.	Replace batteries.
Batteries inserted incorrectly.	Remove plastic wrap

Check + / – .

If no LOCK is showing, remove and replace the batteries.

No sensation and LEADS alarm showing| The perfect PFE has a safety feature which will not allow the intensity to pass 20 mA if the machine detects a connection error. If a connection error is detected the intensity will return to 0 mA and the screen will flash LEADS. This safety feature will prevent the machine from giving any uncomfortable stimulation should the contact break between the machine and your skin. This will also prevent anyone from increasing the intensity to a high level without firm contact between the machine and the skin.

A connection error can occur if:

1. A break has developed within one of the two lead wires.| If this happens, you can try to test the unit by holding the probe in your hand:

i) Dampen your hand with water and a little table salt. Squeeze the probe firmly and make sure your skin is covering the metal parts of the probe and carefully increase strength until you can feel something. Most people will start to feel the stimulation in their hand at around 25 mA.

ii) If the LEADS alarm shows and the unit will not allow you to pass 20 mA. The lead wires need to be replaced.

If you have tried the test above and DO have sensation when the probe is in your hand, then it may be that:

2. The skin is dry, meaning poor conductivity between the metal plates on the probe and your skin.

| If this happens, you can try the below solutions:

i) Using a water–based lubricant such as TensCare Go Gel (see K-GO ), which will improve conduction.

ii) Crossing your legs and squeezing to increase pressure on the probe, which should improve the connection. If this enables you to use the unit, you should find that in a few weeks of stimulation the contact improves. If it does not, this unit may not be suitable for you. You may need to contact your healthcare professional to discuss other

suitable options.

| | iii) The probe supplied with the unit has a 28 mm diameter. An optional 32 mm probe, part no. X- VPM , is available.
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No sensation and no LEADS alarm showing| Intensity level is not high enough and/or reduced sensitivity in the area being treated.| i) Please make sure you are increasing the intensity high enough. Most people will start to feel the stimulation in their hand at around 25 mA and with the probe inserted you will need to increase the intensity higher to around 40 mA – 60 mA. Max power is 99 mA. Everyone is different so just keep increasing the intensity until you can feel it. The intensity increases in very small steps of 1 mA.

ii) You may have reduced sensitivity due to previously damaged or desensitised pudendal nerves (this can happen in childbirth or some surgical procedures). Please consult your healthcare professional.

No sensation on one side of the probe (or electrode)| Position is not optimal – needs adjusting.| The current flows from one side of the probe to the other, so it is not possible to have one side “not working”. However, the strength of the sensation depends on how close to the nerve the current flows, and also in which direction it flows relative to the nerve. You can try slightly adjusting the position on the probe, or exchanging the connection of the wires in the probe.
Sudden change in sensation| If you disconnect and re-connect a few minutes later, the signal will feel quite a lot stronger.| Always return strength to zero after disconnecting the lead or the probe.

The patient is an intended operator. There are no user-serviceable parts inside the unit, and no calibration is required.
If the above review has failed to resolve your problem, to report unexpected operations or events, or to provide feedback call TensCare or your local dealer (address on back cover) for advice.
Contact TensCare customer service on +44 (0) 1372 723 434. Our staff are trained to assist you with most issues you may have experienced, without the need to send your product in for service.
European Medical Device Regulation requires that any serious incident that has occurred in relation to this device should be reported to the manufacturer and the competent authority in your country. This can be found at:
https://ec.europa.eu/docsroom/documents/3683/attachments/1/translations/en/renditions/pdf

GENERAL SPECIFICATION

Waveform	Asymmetrical rectangular

Amplitude

(over 500 Ohm load)

| 99.0 mA

+/- 10%

Max intensity| 50V zero to peak across 500Ω

Constant voltage over 470-1500 Ohm Constant current over 160-470 Ohm

Storage:

| Temperature range: 5 to 40⁰C

Humidity: 15 to 93% RH non-condensing Atmospheric pressure: 700hPa to 1060hPa Temperature range: -25-+70⁰C

Humidity: Up to 93% RH non-condensing

Atmospheric pressure: 700hPa to 1060hPa

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TYPE BF APPLIED PART| The equipment provides a degree of protection against electric shock, with the isolated applied part.

Designed for continuous use.

| This symbol on the unit means “Refer to Instructions for Use”
IP22| The unit is not water-resistant and should be protected from liquids.
| Complies with EU WEEE regulations
Applied Part| Vaginal and anal electrodes. Optional skin surface electrode pads. See section 18.

Note: The electrical specifications are nominal and subject to variation from the listed values due to normal production tolerances of at least 5%.

EC Declaration of Conformity
TensCare Ltd hereby declare that an examination of the production quality assurance system has been carried out following the requirements of the UK national legislation according to Annex V of the Directive 93/42/EEC on medical devices. We certify that the production quality system conforms with the relevant provisions of the aforementioned legislation, and the result entitles the organization to use the CE 2797 marking on this product.