COMFORT ISO 7816 EID Smart Card Reader User Manual

User Manuel – EID Smart Card Reader
p. 7 – 11
MADE IN CHINAISO 7816 – – Microsoft WHQL (PC/SC) certified – Please read the manual

Introduction

Thank you for choosing a Comfort Company product. Before you are going to use the Comfort Company smartcard Reader, read the user manual carefully and make sure you store it well. To use it correctly, the safety regulations must be observed at all times. If there are any questions about the product, please feel free to contact us.

You can easily and safely identify yourself online with the CoCo ID card reader. Also, you can place an electronic signature. With the ID card reader, you have the possibility to read and scan an identity card on your desktop or laptop. With the ID reader, the Belgian government services can be consulted simple and secure.

Warnings and safety instructions

Make sure that the packaging material does not get into the hands of children.
They can choke on this.
Keep the manual in a safe place. Read the instructions below carefully before using the CoCo product.

General
– If this is your first time using the CoCo card reader, it is important to read the manual and instructions carefully. Be aware of the risks and consequences associated with misuse of the card reader. Personal injury and damage to the device or products connected to it are consequences of misuse of the device.
– Only use the card reader for the purposes indicated in the manual.
– If the card reader is malfunctioning, damaged or dropped, DO NOT use the card reader and contact customer service.
– The card reader is intended for private use.
– DO NOT pull the cord to remove the USB from your desktop or laptop.
– DO NOT pull on the cord to move the card reader.
– DO NOT twist the cord.
– DO NOT trip over the cord or allow the cord to be kinked or twisted.

Persons and use
– The card reader is NOT a toy and is NOT suitable for people (including children) with a mental disability or people who have no experience or knowledge of the device.
The use of the device is permitted if a supervisor is present who is responsible for the safety of the user.
– Keep the card reader out of the reach of children.
– Check the card reader for damage BEFORE use. The card reader may only be used by persons who have read and understood these instructions.

Electricity
– DO NOT disassemble, repair, or restore the card reader. This can result in a damaged product. The parts should be replaced ONLY by authorized service personnel. To avoid damage and personal injury, always send the card reader to the service centre for repairs.
– DO NOT connect the card reader with mains voltages.
– Do not short circuit the card reader.
– The card reader is not certified for outdoor use; only use it in dry conditions.
– Protect it from water, high humidity and snow. Please keep it away from high temperature.
– Do not expose the card reader to sudden temperature changes or strong vibrations, as this can damage the electronic components.
– Any repair or modification to the device not carried out by Comfort Company will invalidate the warranty.

Other
Any repair or modification to the device not carried out by Comfort Company will invalidate the warranty.

Receive from shipment
Upon receipt of the shipment, check that the contents of the package match the packing slip. If any parts are missing, please contact the supplier. If the product appears damaged, immediately file a complaint with the carrier and contact the supplier with a detailed description of the damage. Keep the entire shipment and take photos of the damaged products / packaging to substantiate your complaint.

What is in the package?
CoCo smartcard Reader – EAN: 8720299356405

Included accessories:
– 1x Digital manual
– 1x Installation CD

Product information

Humidity: 90% non-condense
Status indicator-LED| Orange light
Pin code secured| Yes
Anti-slip| Yes
Certificates| CE, ISO 7816
Software systems| 1.Support Windows: PC for Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1 en Windows 10, both 32-bits as 64-bits.
2.Support Mac OS X, 32 en 64 bit.
3.Support all Linux distribution.

Instructions for use
Do NOT cover up the smartcard Reader when it is switched on. Never use it under blankets or cushions. There is a risk of fire, electric shock or injury.
Keep the smartcard Reader away from moisture, heat and areas where the surrounding temperature is relatively hot (e.g. stoves or other sources of heat).

1. Remove the card reader from its packaging

2. Remove all packing material.

3. If Windows Vista or higher, the plug-and-play function works and you can proceed to step 9.

4. If Windows XP or lower, follow the step-by-step plan. Open the contents of the driver, which is on the enclosed CD.Select your preferred driver
   a. Click on: DVD-rw-station (E:)
   b. Click on:
   Smart Card Reader_AKCCID_Driver_v17.46.1307(2018,05) RS4_WHQL

5. Start the installation manually by clicking on the program: setup.

6. Allow the app to make changes to your device.

7. Click on next: the installation will start.

8. Click on finish.

9. Connect the card reader to an available USB port on your desktop or laptop.

10. The card reader is now ready for use. To check if the device is listed in your device manager, go to the “Smartcard Reader” tab. This device is listed as “Microsoft USBccid
    Smartcard Reader (WUDF)”.

11. Insert your debit card, EID or other smartcard into the card reader and your E-business can be processed.

Maintenance
– Remove the card reader from your desktop or laptop when you are not using it.
– Keep the card reader free of dust.

Storage
Store the map leather in a dry and clean place. Do not store the card reader in extremely high or low temperatures.

Recycle
Think of the environment and your future generations! Do not throw away the appliance with the normal household waste at the end of its life, but hand it in at an official collection point for recycling.

Service and warranty
– You can contact us anytime. We would like to help you if you face a problem or if you want information about your product.
– We provide a 2-year warranty on our products. The customer must be able to present proof of purchase and the warranty must be valid within a period of 2 years from the date of purchase. Please note: the warranty does not apply: in the event of damage caused by incorrect use or repair; for wearing parts; for defects of which the customer was aware at the time of purchase; in case of defects caused by the customer’s own fault, in case of damage by third parties.

Disclaimer
– Subject to change; specifications are subject to change without notice.

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