JLab Go Work Wireless On-Ear Headphones with Boom Mic | Bluetooth or Wired Office Headset-Complete Features/User Manual

JLab Go Work Wireless On-Ear Headphones with Boom Mic | Bluetooth or

Wired Office Headset

Specifications

• Package Dimensions
  8.39 x 6.61 x 2.87 inches

• Item Weight
  9.6 ounces

• Batteries
  1 Lithium Polymer batteries

• Special Feature
  Bluetooth, Lightweight, Microphone Feature

• Style
  On-Ear

• Connectivity Technology
  Wireless, Wired

• Brand
  JLab

Introduction

JLab Audio is a multi-award-winning manufacturer of Bluetooth earbuds, headphones, and speakers. Our objective, which began in 2005, is to improve how you GO through life by providing fantastic music, inspired design, and cutting-edge technology without the rockstar price tag. TeamJLab symbolizes the So Cal lifestyle: laid-back, positive attitude, and an active lifestyle, true to our heritage. We keep you GOing with high-quality gear, inspired designs, and world-class, hassle-free customer service, no matter what your passion is.

The GO Work wireless on-ear headset is ideal for use in the office. Enjoy crisp calls and video calls, and remember to unmute with the mute-indicator- light on the boom mic’s end. When you’ve focused alone, the powerful boom mic can be rotated up, or down to enable colleagues to hear only you (not the dog barking or the doorbell). The transition from mobile to laptop without touching any settings and enjoy GO Work wired while stationary at your computer or wireless for more mobility to multitask.  Connect wirelessly to your PC, Mac, mobile device, and more via Bluetooth. Alternatively, use the provided USB-C to 3.5mm connection. Furthermore, Bluetooth multipoint technology allows you to connect to two devices at the same time. You can go from your phone to your laptop without changing any settings.

BLUETOOTH PAIRING

1. Turn on Bluetooth in your device settings.

2. Press and hold the button for 8 seconds. Release. Lights will flash blue/red.

3. Select “JLab GO Work” in your device settings to connect.

MULTIPOINT (CONNECT 2 DEVICES SIMULTANEOUSLY)

1. Once FIRST device is connected, turn off Bluetooth in device settings. GO Work will auto enter Bluetooth Pairing.
   

2. Enter your SECOND device Bluetooth settings and connect to GO Work.

3. Enter your FIRST device settings. Turn on Bluetooth and reconnect to GO Work.

For more info and troubleshooting on MULTIPOINT visit: JLAB.COM/MULTIPOINT

BUTTON FUNCTIONS

• VOLUME UP : Press once
• TRACK FORWARD : Press and hold 2+ seconds
• VOLUME DOWN : Press once
• TRACK BACKWARD : Press and hold 2+ seconds
• POWER ON/OFF: Press and hold 2+ seconds
• PLAY/PAUSE/ANSWER/HANG UP CALLS : Press once
• REJECT INCOMING CALL: Press and hold 1+ second
• ACTIVATE SIRI (iOS) OR “OK GOOGLE” (ANDROID): Press twice
• HEAR YOURSELF ON/OFF: Triple Press (when on-call)
• BLUETOOTH PAIRING: See Bluetooth Pairing.

CHARGING

Connect to computer or USB 5v 1A (or less) output device.

Note
GO Work can simultaneously charge while Bluetooth is connected. Power on and connect to the device after charging occurs.

AUX INPUT

GO Work can be used as a wired headset with an AUX cable.

Note
The headset will still use a limited amount of battery for the microphones to function.

CAUTIONS

•  Avoid getting moisture or liquids on the headphone cups.
•  Avoid extreme heat, cold, and humidity.
•  Avoid dropping or crushing headphones, stressing the cable by rapid pulling or extreme force, or bending the cable at a sharp angle.
•  Wax may build up in headphone cups, lowering the sound quality. Carefully remove the wax with a cotton swab or other small tool to improve the sound quality.
•  If you experience discomfort or pain, try lowering the volume or discontinuing use temporarily.
•  If you experience regular discomfort while using this product, discontinue use and consult your physician.
•  We recommend you treat your headphones as you would a nice pair of sunglasses and keep them in safe location when not in use.

We love that you are rocking JLab! We take pride in our products and fully stand behind them.

YOUR WARRANTY
All warranty claims are subject to JLab authorization and at our sole discretion. Retain your proof of purchase to ensure warranty coverage.

CONTACT US
Reach out to us at support@jlab.com
or visit jlab.com/contact 

REGISTER TODAY
jlab.com/register

Frequently Asked Questions

• Will this product be compatible with a USB dongle? any suggestions?
  You don’t need a USB Dongle. Battery operated & runs on Bluetooth.

• Would it work for work-from-home jobs?
  I work from home, it works fine. Quality isn’t great.

• How is the noise cancellation on this headset?
  Works well for me. I tested it with my crying baby and he couldn’t be heard in the phone while on the phone at work with the headset so win for me

• Can these be used with google Chromebooks?
  Yes, my son uses it with his Chromebook for school. He can use it both with Bluetooth that the Chromebook has or corded.

• Will the microphone work normally if used with a cable (wired connection)?
  Yes, even if wired, the microphone will work. You may have to be sure your computer has recognized both the headset and microphone. They may be separate functions.

• Can I turn off the blinking light after it is successfully connected? In the dark the blue blinking light is annoying
  No, you will then turn it off. Try some blue tape over it.

• Why does the mic not work with Nintendo switch? i can hear everything, but no one hears me! the mic is not on mute. i returned and repurchased.
  The Nintendo Switch doesn’t support a mic over Bluetooth as of right now.

• Why must I always pair this with my cell phone when i turn on the headset?? on
  I’m not sure I understand the question. Once set up, if Bluetooth is ‘On’ on the device, you should not have to pair them again when the headphones are turned on. You can have two devices paired while only using one to listen to music, etc., i.e., either a smartphone or laptop computer.

• Can not connect via Bluetooth to Allworx desktop office phone Verge 9312, anybody tried?
  No, I have to use them wired with my job.

• Does it work with iPhone?
  It works with my iPhone12

• Can this be used with Avaya?
  Not sure what the issue is but 8 can’t connect to Avaya. Got it working. Tested by checking audio by calling voice-mail. But when a call comes in it makes no sound and I don’t know if they can hear me either. Going to try buying a dongle and retrying.

• Will this headset be compatible with Five9? does anyone know?
  Yes I use it with five9.

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