Amazon Supply chain standards User Manual
- June 5, 2024
- Amazon
Table of Contents
Supply chain standards
User Manual
Supply chain standards
Amazon’s Supply Chain Standards, including Amazon’s Supplier Code of Conduct
and Amazon’s Supplier Manual, can now be found at
https://sustainability.aboutamazon.com/social-responsibility.
In addition to complying with other program policies, Amazon expects all
products that are sold in the Amazon store or provided to Amazon to be
manufactured or produced in accordance with Amazon’s supply chain standards.
Our standards include the Amazon supplier code of conduct, which requires that
products be manufactured in safe, healthy, and inclusive work environments.
We will not allow products in the Amazon store that are made:
-
Using forced, indentured, or child labor, including products:
o Identified as such by U.S. Customs and Border Protection, Australian Border Force, or any other relevant authority
o Made with cotton sourced from Turkmenistan or Uzbekistan (for more information, see the Responsible Sourcing Network cotton pledge) -
In hazardous or unsafe working conditions, including in those factories deemed ineligible under the Bangladesh Accord
-
In a facility where workers were subject to discrimination or abuse (physical, verbal, or psychological)
Amazon evaluates credible allegations or reports of the above.
If Amazon has reason to suspect certain products do not meet our supply chain
standards, we may request the following from you:
- Demonstration of policies that align with Amazon’s supply chain standards
- Auditing protocols, processes for assessing facility working conditions, or participation in an approved industry association that requires factory monitoring
- Factory information for where products are produced or manufactured
- Unannounced audits of the factory in question, potentially including unsupervised worker interviews
If you supply a product in violation of the law or any of Amazon’s policies, including those produced in violation of Amazon’s supply chain standards, we will take corrective actions, as appropriate. These include, but are not limited to, returning inventory at your expense, immediately suspending or terminating selling privileges, destroying inventory in our fulfillment centers without reimbursement, or terminating the business relationship.
References
- The Bangladesh Accord on Fire and Building Safety in Bangladesh
- Supply Chain
- Cotton Pledge Landing Page — Responsible Sourcing Network