WOODBRIDGE BTS0092 Freestanding Combination Bathhub Installation Guide

June 5, 2024
WOODBRIDGE

WOODBRIDGE BTS0092 Freestanding Combination Bathhub

READ ALL INSTRUCTIONS BEFORE UNPACKING THE PRODUCT

INSTRUCTIONS THAT, IF IGNORED COULD RESULT IN DEATH OR SERIOUS INJURY CAUSED BY INCORRECT HANDLING OR INSTALLATION OF THE PRODUCT. THESE INSTRUCTIONS MUST BE OBSERVED FOR SAFE INSTALLATION.

CAUTION! 2 PEOPLE ARE REQUIRED TO LIFT AND DURING ENTIRE INSTALLATION OF THIS PRODUCT

This products must be installed by a fully insured and licensed plumber only. Installation of any our product by anyone other than fully insured and licensed plumber shall void limited warranty. We recommends that such licensed plumber has experience in the installation of products.
Limited warranty is void on any commercial installation
We are not responsible for local code compliance for this product. Building and plumbing codes may vary from state-to-state in accordance to your location. We are not responsible for providing any compliance certifications.
Under no circumstances we shall not be liable for any incidental damages sustained in connection with this product
Neither manufacture, nor distributor, nor retailer is responsible for water damage or flood caused due to use of this product. Under no circumstances We shall not be liable for any and all fees, cost of installation/reinstallation/removal, subsequent damage or transport on in case of the product defect

Customer Service Phone: 562-229-0088. (Monday – Friday 9 AM – 5 PM Pacific Time) Or Email: help@woodbridgebath.com
www.woodbridgebath.com

BEFORE YOU BEGIN
  • Please read these instructions carefully to familiarize yourself with the required tools, materials, and installation sequences. Follow the sections that pertain to your particular installation. This will help you avoid costly mistakes. In addition to proper installation, read all operating and safety instructions.
  • All information is based on the latest product information available at the time of publication. WOODBRIDGE® reserves the right to make changes in product characteristics, packaging, or availability at any time without notice.
PRODUCT REQUIREMENTS
  • Summary Of Key Requirements
    Observe all local plumbing codes, Install the unit to a level subfloor, Provide properly dimensioned framing.

  • Product Inspection
    Uncrate and inspect bath for damage. Leave all materials in the crate during construction to prevent damage.

ROUGHING-IN

  • B0090/BTS0090
  • B0091/BTS0091
  • B0092/BTS0092

WOODBRIDGE- BTS0092- Freestanding -Combination- Bathhub-
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-Combination- Bathhub- 02 WOODBRIDGE-
BTS0092- Freestanding -Combination- Bathhub- 03

IMPORTANT

  • Measurements are ± 1/2″ and subject to change without notice
  • Specifications & Configurations are subject to change without notice
  • Please measure tub on-site before installation

INFORMATION

  • Please note that installer(s) must be certified or warranty will be voided.
  •  Measurements herein supersede all others published prior to publication date shown below
  • Before ordering or installing, please consider future access to equipment

INSTALLATION REQUIREMENTS

  1. Tools Required
    • Adjustable pipe
    • wrench
    • Ruler
    • Level
    • Safety shoes
    • Safety glasses
    • Square
    • Screwdriver
    • Pliers
    • Utility knife
  2. Materials Required:
    • Plumbers putty
    • Wall coverings, as necessary
    • Silicone sealant
    • Gypsum cement (optional)
    • Construction adhesive
    • (optional)
    • Protective covering for
    • bathtub
    • Nails
  3. Clearance Requirements:
    Check the rough-in and room dimensions to provide adequate space for the bath unit.
SITE REQUIREMENTS

Plumbing Preparation
Position the plumbing according to rough-in dimensions. Cap the supplies and check for leaks.

BEFORE INSTALLING UNIT

CAUTION: Ensure a watertight seal on the bath drain connections.

  1. Install the faucet valving and shower head tee. When drilling bathtub for faucet, ensure sufficient clearance. Open the hot and cold water valves and check the supply connections for leaks.
  2. Run water into the bath and check the drain connections for leaks.
  3. Fill the bathtub up to the overflow level and check overflow unit for leaks.
INSTALL BATHTUB

This products must be installed by a fully insured and licensed plumber only.

  1. Your new bathtub has been manufactured to the highest possible standards, it has been tested and approved by factory

  2. When removing bathtub from protective carton. DO NOT LIFT BATHTUB BY PIPE WORK. Inspect for any possible damage that may have occurred in transit.
    IMPORTANT: Bathtub must be installed level on all top edges..

  3. Set the bathtub on two 4×4 pieces of lumber .so you can access from the bottom of the bathtub.

  4.  Connect Power Supply:
    Connect power supply to control unit. The electrical connections must comply with local authority regulations and must be done by an authorized electrician.

  5. Fill bathtub with water to approximately 40mm(1.6˝) above the jets and trial run pump for
    10- 15 minutes. Check all the fittings for leaks and test the control functions. Switch off the spa pump and leave the unit filled with water (pump is not running) for at least another two minutes. Check the pump and pipes union connections for leaks. Hand tighten union
    connections if required.
    IMPORTANT: Your bathtub has been factory tested and approved. It is the responsibility of the installer to test run the bathtub, check all the fittings for leaks and test the control functions. NON OBSERVANCE WILL INVALIDATE FACTORY WARRANTY.

  6. The unit must be connected only to a supply circuit that is protected by a Ground-Fault Circuit Interrupter (GFCI). Such a GFCI should be provided by the installer and should be tested on a routine basis.

ELECTRICAL REQUIREMENTS

Whirlpool & Air Bubble Bathtub
Two persons Hot Tub

WOODBRIDGE- BTS0092- Freestanding -Combination- Bathhub-
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On above example, there is a 120V 30AMP Dedicated GFCI Breaker

Voltage/Hz Power Current
110V/60HZ 2.8KW >23A
  1. Voltage/HZ needs match up with the product’s parameter.
  2. Power supply needs a good grounding.
  3. The pressure of water supply needs meet 0.2-0.4Mpa.
  4. The Whirlpool function will function when the level of water injection is higher than the level of jets.
  5. Turn off the power before draining.

TROUBLE SHOOTING

Faults Fault Cause Solution
Failure Voltage instability Check the voltage
The plug drops off or short circuit Plug the power or replace it
Pneumatic switch’s failure Change the switch
The link between pneumatic switch and the pipe drops off or breaks Reconnect

it or replace the pipe
Big noise of generator| The voltage not match with the data on the name plate| Check it with the distributor
Screws from generator is loosen or dropped off| Adjust it / tighten it
The tub feet are not level| Adjust it to be level
Plumbing leakage| Aging of sealing ring| Replace with a new sealing ring
Bad connection| Reconnect
Plumbing leakage| Replace the plumbing parts

Instructions

WOODBRIDGE- BTS0092- Freestanding -Combination- Bathhub-
05

DANGER Sign: RISK OF SEVERE INJURY FROM ELECTRIC SHOCK OR DEATH FROM ELECTROCUTION!
CAUTION Sign: I MPORTANT INSTALLATION GUIDE AND MAINTENANCE TIPS TO BE FOLLOW PER MANUFACTURE.

WARNING:

  1. In order to prevent fire or electrical shock, DO NOT expose the control box on rain or wet environment. Control box contains dangerous high voltage parts and DO NOT open the control box. This product to be service by certified technician only.
  2. Any modification or setting to the controller without authorization or confirmation from manufacture or its dealer might cause mal function to the product.

CAUTION:

  1. Follow the instructions on this manual to operate.
  2. Please keep this installation manual for future reference after installation. Please contact your local authorize dealer or call our customer service support for any assistance with operation or maintenance
    – related question.

OPERATION TIPS:

  1. Unplug the socket from electric outlet if the product will not be used in a period.
  2.  Make sure the wiring and connection are well connected per manufacture before turning on the unit.
  3. lace this controller on dry and ventilation area, cleared from heat, sunshine, mechanical vibration, moisture, dust and any radiation object.

DO:

  1. Take at least 30 seconds ON and OFF from last operate, this will extend the unit life cycle.
  2. Power off the unit after every use.
  3. Follow the voltage and electrical specification guide from manufacture to prevent any mal function or damage to the unit.
  4. Follow installation instruction per manufacture to prevent any mal function or damage to the unit.
  5. Turn ON the unit again if accidentally shut down.

CONTROLLER USER MANUAL:

  1. Feature description:
    • Wave Feature
    • Air Blower
    • Constant Heated
    • Temperature Sensor
    • Water level detection
    • Child Keypad Lock
    • Touch Sensor technology
  2. Control system:
    • Keypad (x1)
    • Control Box (x1)
  3. Control Box Specification:
    • Voltage: AC110V
    • Hertz: 60 Hz
    • Consume Voltage: <25A
    • Standby Rate: <1W
    • Working Temperature: 5C – 40C (41F – 104F)
  4. Function Control Specification:
    • Wave Mode: AC110/1.5HP
    • Air Blower Mode: AC110V/400W
    • Heated: AC110V/2000W

CONTROL PANEL OPERATION:

  • LED Display
  • Functional key
  • Power/function
    On/Off
  1. Always a BEEP sound on every keypad function.

  2. Power ON and OFF
    Press and hold Power/Function button for 3 seconds to power on the unit.
    Unit with Temperature sensor function with display current temperature on LCD screen.
    Display will blink if it is not equipped with.
    Press and hold Power/Function button for 3 seconds to power off the unit.

  3. CHILD Keypad Lock
    The unit is On and no activity on the keypad was made, Child keypad lock feature will activated and the screen will display a LOCK image and you will be unable to access the menu till hold pressing any button for 3 seconds or more to deactivate it.

  4. Function Setting
    The unit is ON, press FUNCTION key to enter FUNCTION seng interface. LCD screen
    will display as below:

  5.  FUNCTION INDICATOR FUNCTION ON/OFF
    (“ √ ”means function ON, Blank means function OFF)
    Keep pressing FUNCTION key till the function you are looking for, then press POWER/Function
    button to activate or deactivate the function.

  6. Under Function Select will have all or part of the following function to choose from.

  7. OPERATINGCYCLE
    When one or more function was selected but a not on function mode, following function cycle sequence indictor will be blinking

Note:

  1. De fault operating time for water pump is 45 minutes, press Power/Function ON OFF button to add more minutes. Press 1 time for 1 extra minutes and the maximum running time is 60 minutes.
  2. Constant heat will only operate when water pump is running, once constant heating been selected, the water pump will operate at the same time.
  3. Default Constant heat temperature is 25C, and maximum heat temperature is 45C. When the water temperature is <25C, press Power button to increase the temperature.
  4. When pump or constant heat status indicator is not blinking, means default time has reached and both pump and heat function have stopped.
  5. When pump or constant heat status indicator is blinking, means function has been select but not operate due to no water or not enough water.

READ BEFORE INSTALLATION:

  1. Installer MUST follow the circuit diagram and technical data provided by manufacturer during the installation.
  2. Ground on the control panel must connect to circuit diagram with ground.
  3. Installer must use a certified specification of 3x3mm diameter or thicker wire, and power outlet must be 30A or higher grand for installation.
  4. Installer MUST buy a 30A or higher grade of Air switch or leakage switch. The leakage switch on unit itself is for support use only.
  5. Check and make sure the wiring and routing on wiring hub is correct per specification. use only when it is per factory specification.
  6. DO NOT apply any non-factory certified components or equipment to the control panel, it is prohibited to disassemble or modify any of the wiring or unplug and reconnect the wire when it Power box is still with power.
  7. The wiring and connection on power box must match with the diagram, output cannot be short circuit.
  8. It is highly recommended to shut down the unit after use to prevent aging caused by continuous electric current.
  9. Control Box must be installed by certified installer and following installation instruction.
  10. None of the component inside the control box can be resume, DO NOT try to improve nor repair. High voltage inside the control box will caused severe body injury. Any maintenance or alignment must be serviced by certified technician.

[DISCLAIMER]

  1. This product must be serviced by certified technician authorized by manufacture or it’s dealer or warranty will be voided, and manufacture has no responsibility to any cost or lost caused.
  2. This installation manual is for reference only and is subject to change without any prior notice.

WARRANTY

Woodbridge warrants its products as listed in below to be free of material and workmanship defect, subjected to the limitations set forth in this limited warranty.

  • Bathtub, Whirlpool/Air Bubble Massage Tub: 1 Year limited to be free of defects in material and workmanship
  • Toilet and Bidet: 1 Year limited to be free of defects in material and workmanship
  • Faucet: 1 Year limited to be free of defects in material and workmanship
  • Vanity: 1 Year limited to be free of defects in material and workmanship
  • Granite, Marble, Engineered Quartz Vanity Top: 1 Year limited to be free of defects in material and workmanship
  • Medicine Cabinet, LED Mirror: 1 Year limited to be free of defects in material and workmanship
  • Stainless Steel Sink: 1 Year limited to be free of defects in material and workmanship
  • Solid Surface Shower Wall Panel, Shower Base and Vanity Top: 10 Years limited warranty to be free from material defects
  • Shower Door: Lifetime warranty on glass components and 1Year limited on other hardware
    This limited warranty is non-transferable and only applies to products purchased and installed in the United States.

This limited warranty excludes all industrial, commercial and business usage. Proof of purchase (original sales receipt) from the original purchaser, Description and pictures of defect, model number or model description must be provided to Woodbridge Bath for all warranty claims and Woodbridge Bath IS NOT responsible for labor cost, removal or installation costs.

This limited warranty shall not apply to goods which have been subject to accident, negligence, improper installation, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether performed by a contractor, service company, or yourself, are excluded from this warranty.

This warranty does not cover surface damaged caused by use of chemicals that break through or dissolve the surface finish or damage caused by the accidental dropping of sharp or heavy objects. Improper care and use of abrasive cleaners and will void the warranty.

During this limited warranty period if a malfunction occurs and after inspection it is determined that a defect developed during normal use, Woodbridge will as at its election proceed with on any of the following options:

  1. Repair or replace the defectives part(s) or product(s) at cost
  2. Issue a refund of the original purchase price of the product(s) (Valid within 30 days from the date of purchase)
  3. Issue a credit to be applied toward the purchase of a new product. Shipping/delivery charges may apply and are in sole discretion.

Caution :
NEVER use cleaners containing abrasive cleaners, ammonia, bleach, acids, waxes, alcohol, solvents or other products that are not recommend for Chrome finish will void the warranty.
Woodbridge products should be installed by a fully insured and licensed contractor only. Installation by any one other than fully insured and licensed
contractor will void this limited warranty.

RESPONSIBILITIES OF OTHERS

Inspecting the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of the user. They are responsible for ensuring the unit is free of defect or damage. Notices are placed on the unit and on the shipping carton advising the installer of this responsibility. In the event of a problem, the unit must not be installed. Woodbridge is not responsible for failures or damage that could have been discovered, repaired, or avoided by proper inspection and testing prior to installation.

Damage occurring in transit is the responsibility of the carrier. The user or installer MUST open the crate and inspect the unit for damage when it is delivered. If damage is discovered, it must be reported immediately to the seller and the carrier in writing, and an inspection requested. Failure of the carrier to respond should be reported to the seller and the carrier. Your freight claims should be filed promptly thereafter.

This limited warranty does not cover any liability for consequential or incidental damages, all of which are hereby expressly disclaimed, or the extension beyond the duration of this limited warranty of any implied limited warranties, including those of merchantability or fitness for an intended purpose.

DISCLAIMER
Except as expressly provided, there shall be no warranty or obligation, express or implied, oral or statutory. No dealer or other person has the authority to make any warranties or representations concerning or its products. In no event shall be held responsible for any such warranties or representations.

Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion on limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, you may also have other rights which vary from state/province to state/province. To obtain warranty and replacement parts, please send e-mail to help@woodbridgebath.com with the original receipt information, Woodbridge will determine whether to repair or replace your product, issue a refund or issue a credit.

WOODBRIDG

17300 Marquardt Ave.
Cerritos, CA90703 USA
(Monday – Friday 9 AM – 5 PM Pacific Standard Time)
Email: help@woodbridgebath.com (Prefer by e-mail)
Customer Service Phone: 562-229-0088
www.woodbridgebath.com

TROUBLESHOOTING PROCEDURES

PROBLEM PROBABLE CAUSES REMEDY
Pump/motor does not start No power to pump/motor Pump/motor not plugged in
Pump/motor faulty Reset GFCI

Insert plug securely into outlet Ensure control panel is connected to control box Contact Woodbridge Bath @ 562-229-0088
Pump/motor operates but no fully adjustable jets are functioning| Jets are closed Suction cover/strainer may be clogged| Open jets by rotating counter- clockwise with the motor turned OFF, remove the suction cover/strainer and remove any debris. Replace the suction cover before operating
Pump/motor operates but air is not injected into the water| Air valves are closed| Open air control valves
Water leakage from pump unions| Overtightened, O-ring may be pinched or improperly seated during tightened| Loosen unions, check and reseat O-ring. If O-ring has been pinched out of shape, replace th O-Ring.
When tightening union nuts, hand tighten only.
Pump/motor shuts off by itself before time elapses| Motor thermal protection has deactivated pump/motor due to overheating(supply voltage low)GFCI tripped Inadequate supply wiring|

  1. Let motor cool; thermal protection will reset. Check for proper ventilation
  2. Check for proper ventilation (check supply voltage) and reset GFCI
  3. If it continues to trip, do not use this unit. Disconnect the unit and have the problem corrected by a licensed electrician before using.
  4. Consult a licensed electrician to correct the wiring unit

Chroma therapy lights do not operate| Connector has come loose| Replace connector or contact customer service
Blower does not start| No power to pump/motor Blower not connected Blower faulty| Reset GFCI and/or breaker Ensure plug is fully in outlet Ensure control panel is connected to control box. Ensure control box is connected to control panel.
Blower operates but NO air is exiting the holes| Check valves are stuck in the closed position| Contact Woodbridge Bath @ 562-229-0088
Blower operates but air is not exiting from all of the holes| Blower intensity is not sufficient Obstructed air holes| Increase the blower intensity. Remove debris with a toothpick or tooth brush
Blower shuts off unexpectedly| 40 minutes timer has elapsed GFCI tripped
Inadequate supply wiring Improper ventilation Connector has come loose| Turn on blower Reset GFCI; if it continues to trip, do not use the unit Consult a licensed electrician to correct Contact Woodbridge Bath @ 562-229-0088
Water not maintaining temperature| High limit switch on heater has tripped|

Press Reset button on heater

IMPORTANT SAFETY RULES

ATTENTION! ALWAYS FOLLOW THESE PRECAUTIONS WHEN USING A BATHTUB

WARNING

  • The bathtub must be installed and used as described in this manual
  • Use caution when entering or exiting the bathtub
  • Do not permit children or persons with infirmities to use the bathtub without supervision of an adult
  • People using any medications or having adverse medical history must consult a physician prior to use of the bathtub to avoid potential hyperthermia and possible drowning
  • Water temperature over 100ºF may cause hyperthermia and/or other health problems. Check water temperature and adjust it for your personal comfort
  • Never use bathtub while intoxicated, after taking meals or any alcoholic beverages. Consuming alcoholic beverages before or during bathing will cause drowsiness and may result in hyperthermia, loss of consciousness, or even drowning
  • If you are pregnant or you feel that you are may be pregnant, consult your doctor before using the bathtub
  • Never use any electrical devices such as hair dryer, lamp, telephone, tv, radio, or others within 5 feet of the bathtub
  • Do not overfill the bathtub before entering. Entering the bathtub when filled will cause overflow and slippery conditions. Use extreme caution when entering and exiting
Care and Cleaning
  • Most dirt will wash off with mild soap and warm water.
  • For tough spots, use liquid dish washing soap or non-chlorine bleach.
  • Do not use abrasive material such steel wool or scouring pads to clean the acrylic surface.
  • Always test the cleaning solution on a small area before using it on the entire surface.
  • Do not allow cleaning to soak on the acrylic surface.
  • Rinse thoroughly with water immediately and wipe dry with soft cloth.
Repair and Maintenance
  • Use liquid polish compound such as Gel-Gloss Kitchen and Bath Polish(TM) to keep the original shine of acrylic surface.
  • Light scratches can be removed with polishing compound for automobiles.
  • For deeper scratches use wet sandpaper (1500 grit or higher). Always add water when sanding and lightly sand the area larger than the scratch in a circular motion to remove the scratches. Repeat until the scratch is removed. Use soft cloth and small amount of polishing compound to restore shine. Repeat as needed until surface shine is restored.

IMPORTANT!
DO NOT USE: Abrasive cleaners such as: acid, ammonia, bleach, and similar solutions. Use of such solutions may cause corrosion, finish peeling, and/or dull the surface.
DO NOT USE: Abrasive sponges or cloth. Never use steel, wool, or wired brushes that will permanently scratch the surface.

Retain these installation instructions for future reference!

Thank you for using Woodbridge products!

Please don’t hesitate to contact us if you have any questions or concerns.
Customer Service Phone: 562-229-0088. (Monday – Friday 9 AM – 5 PM Pacific Time)
Or Email: help@woodbridgebath.com

References

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