cradlepoint S5A037A Enterprise Branch Router User Manual

June 5, 2024
Cradlepoint

SAFETY, REGULATORY, AND WARRANTY GUIDE
CRADLEPOINT E100-C4D
MODEL: S5A037A

This important Safety, Regulatory, and Warranty Guide contains safety, handling, disposal, regulatory, trademark, copyright, and software licensing information. Read all safety information below and operating instructions before using the device to avoid injury.

CAUTION: Risk of explosion if the battery is replaced with the incorrect type. If the backup battery is installed, use only Getac Branded, and UL Listed battery, Model: 170848-000.

FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

  • Reorient or relocate the receiving antenna.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Increase the separation between the equipment and receiver.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC CAUTION

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC STATEMENT

For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible.
Operation on the 5150-5250 MHz WiFi radio is restricted to indoor use only.

FCC RADIATION EXPOSURE STATEMENT

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body.
This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.

To comply with FCC regulations limiting both maximum RF output power and human exposure to RF radiation, the maximum cellular antenna gain must not exceed 0.7dBi (663~698MHz), 0.7dBi(688~716MHz), 0.7dBi (777~787MHz), 0.7dBi(788~798 MHz), 0.72dBi(824~849MHz), 1.54dBi(1710~1755), 1.54dBi(1850~1910 MHz).

INDUSTRY CANADA STATEMENT

This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible.
The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems.

INDUSTRY CANADA RADIATION EXPOSURE STATEMENT

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body.
These radio transmitters (IC:6921A-S5A036A, 10224A-2018EC25AF) have been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.
These devices have been designed to operate with cellular antennas having a maximum gain of 0.7dBi (663~698MHz), 0.7dBi(688~716MHz), 0.7dBi (777~787MHz), 0.7dBi(788~798 MHz), 0.72dBi(824~849MHz), 1.54dBi(1710~1755), 1.54dBi(1850~1910 MHz)

Antennas having a higher gain are strictly prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms.
This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with IC multi-transmitter product procedures.

SAFETY AND HAZARDS

Caution!! Read following instruction before use.
Only use with original Cradlepoint accessories. Cradlepoint external power suppliers are specially designed to operate properly with this device.

Under no circumstances should the device be used in any areas
(a) where blasting is in progress,
(b) where explosive atmospheres may be present, or
(c) that are near (i) medical or life support equipment, or (ii) any equipment which may be susceptible to any form of radio interference.

In such areas, the device MUST BE POWERED OFF AT ALL TIMES (since the device otherwise could transmit signals that might interfere with such equipment).
In addition, under no circumstances should the device be used in any aircraft, regardless of whether the aircraft is on the ground or in flight. In any aircraft, the device MUST BE POWERED OFF AT ALL TIMES since the device otherwise could transmit signals that might interfere with various onboard systems on such aircraft. Furthermore, under no circumstances should the device be used by the driver or operator of any vehicle. Such use of the device will detract from the driver’s or operator’s control of that vehicle. In some jurisdictions, use of the device while driving or operating a vehicle constitutes a civil and/or criminal offense.

Due to the nature of wireless communications, transmission and reception of data by the device can never be guaranteed, and it is possible that data communicated or transmitted wirelessly may be delayed, corrupted (i.e., contain errors), or totally lost. The device is not intended for, and Cradlepoint recommends the device not be used in any critical applications where failure to transmit or receive data could result in property damage or loss or personal injury of any kind (including death) to the user or to any other party. Cradlepoint expressly disclaims liability for damages of any kind resulting from:
(a) delays, errors, or losses of any data transmitted or received using the device; or
(b) any failure of the device to transmit or receive such data.

Warning: This product is only to be installed by qualified personnel.
Purchaser agrees to indemnify Cradlepoint against any liability or damages caused to third parties as a result of Purchaser’s misuse or misapplication of the Cradlepoint product.

OPEN SOURCE SOFTWARE

This product contains software distributed under one or more of the following open-source licenses: GNU General Public License Version 2, BSD License, Net- SNMP License, and PSF License Agreement for Python 3.3. For more information on this software, including licensing terms and your rights to access source code, contact Cradlepoint at Cradlepoint.com/opensource.

HARDWARE WARRANTY INFORMATION

Cradlepoint, Inc. warrants this hardware product against defects in materials and workmanship to the original purchaser for a period of three (3) years from the date of shipment. This warranty is limited to a repair or replacement of the hardware product, at Cradlepoint’s discretion, as purchaser’s sole and exclusive remedy. If this hardware product was procured as a component of a NetCloud Solution Package, additional warranty may be available. Please see Cradlepoint’s website for details. Cradlepoint does not warrant that the operation of the product will meet your requirements or be error-free. CRADLEPOINT MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED. CRADLEPOINT SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON- INFRINGEMENT.

LIMITATION OF CRADLEPOINT LIABILITY

The information contained in this Safety, Regulatory, and Warranty Guide is subject to change without notice and does not represent any commitment on the part of Cradlepoint or its affiliates. CRADLEPOINT AND ITS AFFILIATES HEREBY SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL: (A) DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION FOR LOSS OF PROFITS OR REVENUE OR OF ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT, EVEN IF CRADLEPOINT AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF SUCH DAMAGES ARE FORESEEABLE; OR (B) CLAIMS BY ANY THIRD PARTY. NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF CRADLEPOINT AND/OR ITS AFFILIATES ARISING UNDER OR IN CONNECTION WITH THE PRODUCT, REGARDLESS OF THE NUMBER OF EVENTS, OCCURRENCES, OR CLAIMS GIVING RISE TO LIABILITY, EXCEED THE PRICE PAID BY THE ORIGINAL PURCHASER OF THE PRODUCT. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN SHALL REMAIN IN FULL FORCE AND EFFECT REGARDLESS OF WHETHER THE REMEDIES HEREUNDER ARE DETERMINED TO HAVE FAILED OF THEIR ESSENTIAL PURPOSE.

PRIVACY

Cradlepoint may collect general data pertaining to the use of Cradlepoint products via your Internet connection (wired and/or wireless) such as device ID/serial number, network status, IP address, MAC address, operating system, browser type and version number, etc., in order to provide you with better services, enhance user experience, and improve performance.

OTHER BINDING DOCUMENTS; TRADEMARKS; COPYRIGHT

By activating or using your E100 or E110 device, you agree to be bound by Cradlepoint’s Terms of Use, User License and other applicable Legal Policies. © 2015 Cradlepoint, Inc. All rights reserved. Cradlepoint is not responsible for omissions or errors in typography or photography. Cradlepoint, E100, E110, and the Cradlepoint logo are trademarks of Cradlepoint, Inc. in the US and other countries. Other trademarks are property of their respective owners.

ROUTER COMMUNICATION/DATA USAGE

The factory default configuration of the router is set to communicate with Cradlepoint and other resources at regular intervals to access the latest firmware and modem updates, clock synchronization (NTP), and NetCloud Manager (ECM) membership. Such communication may result in data usage and applicable charges regardless of whether the router uses a wired or wireless Internet connection. To avoid such data usage and potential charges, consult the following Knowledge Base article: http://knowledgebase.cradlepoint.com/articles/support/routercommunication- data-usage

10 July 2020
Document Part: 170852-000 (Draft1)

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