GRACE WF1 WorkForce Lone Worker Monitor User Guide
- June 5, 2024
- GRACE
Table of Contents
- GRACE WF1 WorkForce Lone Worker Monitor
- Read Instructions Before Use
- Operation of Special Features
- WorkForce® Mounting and Attachment
- WorkForce®1 Top LED Indicators
- System Status (Side) LED Indicators
- Features
- Specifications
- Definition of Terms
- HID WorkForce®Configuration Tool
- GRACE One (1) Year WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
GRACE WF1 WorkForce Lone Worker Monitor
WorkForce® model WF1 is a worker-worn motion- sensing Man-Down Alarm that uses independent, high performance RF (radio-frequency) wireless signaling to help protect workers in dangerous and hazardous environments.
WorkForce® provides real-time motion-sensing, includ- ing fall- detection , and contains an Emergency Alarm Button to immediately transmit a distress alarm signal.
WorkForce® Alarm Monitoring (AM) version also receives distress alarm signals from other workers equipped with WorkForce® and alerts the user with audible and visual indicators. Other emergency signal- ing features of WorkForce® include Evacuate, Abandon, PAR, Roll-Call, and optional Out-of-Range indication.
A complete worker safety system can be achieved by using additional Grace monitoring products with locating capabilities.
Read Instructions Before Use
Always test WorkForce® prior to use
Operating Instructions
( 90 seconds to Alarm used for example ) **ACTIVATING WorkForce®:** Simultaneously pressing both side buttons turns the WorkForce® ON and activates Sensing Mode.
In Sensing Mode, the device is monitoring radio traffic for alarm
messages. The WorkForce® is also sensing motion, if enabled. When Auto-ON/OFF setting is enabled, disconnecting the unit from the charger adapter will activate WorkForce® and put into Sensing Mode.
During activation, an operational signal of escalating audio tones will be heard and the Power Indicator (at upper left) will begin to blink approximately once per second. A pair of Green LEDs in the Alarm Ring will begin flashing in an alternating display to indicate motion is being sensed.
When WorkForce® is activated, its internal radio transmits signals to other GRACE devices and equipment.
PRE-ALERT MODE: When a user remains motionless, a Pre-Alert warning will begin to sound approximately 12 seconds before going into Alarm Mode. When no motion is sensed for approximately 78- 83 seconds, WorkForce® begins an audible Pre-Alert sound and an alternating Yellow LED display in the Alarm Ring. If motion is detected during Pre-Alert, WorkForce® will reset into Sensing Mode.
ALARM MODE: There are 2 methods of activating Alarm Mode.
- MOTION ALARM: After 90 to 95 seconds of no motion, WorkForce® enters the Alarm
- DISTRESS ALARM: WorkForce® user can activate Alarm Mode at any time (from Sensing Mode or OFF Mode ) by pressing the Emergency Alarm
ALARM MODE: Is indicated by a rapid pulsing of Red LEDs in the Alarm Ring while sounding a loud audio alarm. During alarm, an emergency radio signal is transmitted to other GRACE devices and equipment, alerting personnel that personnel may need assistance.
RESET Alarm Mode : Return WorkForce® to Sensing Mode by simultaneously pressing both side buttons.
OFF: When in Sensing Mode, turn OFF by simultaneously pressing and holding both side buttons for approximately 3 seconds until a series of de- escalating audio tones are heard and all LED activity cease. When Auto-ON/OFF setting is enabled, connecting the unit to the charger adapter will turn the WorkForce® OFF.
SYSTEM LOOP TEST: When in Sensing Mode, press and hold top button until a rapid tri-tone confirms the device has sent Loop Test Message and the countdown timer has started. A successful Loop Test is indicated by an escalating tri-tone and side LEDs 4-1 blinking yellow in an upward sequence. If the Loop Test Acknowledge message is NOT received within the configured timeframe, a de-escalating tri-tone will be heard. NOTE: Use the Device Settings option in WorkForce Configura- tion tool to enable/disable this feature.
Operation of Special Features
EVACUATION ACKNOWLEDGMENT: If an Evacuate message is received by the WorkForce®, it can be manually acknowledged by simultaneously pressing both side buttons.
ABANDON ACKNOWLEDGMENT: If an Abandon message is received by the WorkForce®, it can be manually acknowledged by simultaneously pressing both side buttons.
ALARM MONITORING: Allows the user to monitor the status of other personnel working in the same general area when they are equipped with WorkForce® or other GRACE devices. WorkForce® MUST be in the Sensing Mode to receive Alarm signals from other Grace devices or equipment. When one device goes into Alarm and an Alarm Monitoring WorkForce® receives the signal, the Red side LEDs will flash in an alternating pattern. This alert can be cleared for one minute by pressing both side buttons simultaneously. If additional GRACE devices go into Alarm during this one-minute period, the Alarm Monitoring LED display will be reactivated. This cycle will continue until the telemetry unit in Alarm is reset or shut off.
NOTE: If an alarm has been received, the WorkForce® will not turn off until the alarm has been cleared or reset.
FALL DETECTION:
WorkForce® is capable of detecting a fall of greater than 4ft. If a fall is detected, the device will enter the Fall Pre-Alert state for 15 sec- onds to allow the user to reset the WorkForce® after a false trigger or a fall that does not require assistance. Fall Pre-Alert can only be reset by simultaneously pressing both side buttons. If the Fall Pre- Alert is not reset within 15 seconds the device will automatically enter the Fall Alarm mode. This will send out a Fall Detected Alarm message to any compatible Grace monitoring equipment.
FALL PRE-ALERT MODE: Is indicated by alternating Yellow LED display in the Alarm Ring, and a double beep after the Pre-Alert tone. Fall Pre-Alert may be cleared by simultaneously pressing both side buttons.
FALL ALARM MODE: Is indicated by rapid pulsing of the Red LED’s in the Alarm Ring while sounding a loud audio alarm with a double beep. Clear the Fall Alarm by simultaneously pressing both side buttons.
IMPORTANT NOTE: WorkForce® model WF1 cannot detect every possible type of ‘fall’-event and it is the user’s responsibility to be trained to always push the Emergency Alarm button, if they are able, following any type of ‘fall’-event.
SIGNAL-LOST/OUT-of-RANGE **OPERATION:**
Signal-Lost/Out-of-Range is an indication that the user is beyond the effective signaling range of the WorkForce® and a Grace monitoring device or unit, such as a Grace GMG or GFG Gateway, MS2000, SMS or Grace-Watch® system. This feature operates using 2 way signaling between the WorkForce and the monitoring unit for the purpose of indicating to the user they may be out of the effective signaling range of the system.
When this feature is enabled and under normal operation, the user will receive notification they are in the effective signaling range on the monitoring device within 30 seconds after powering on the WorkForce®.
This feature can be enabled through the PC software configuration tool. If this feature was not enabled, verify there is a Grace monitoring device that present that supports Signal-Lost/ Out-of-Range notification and is configured to actively operate with the WorkForce® units.
WorkForce® Mounting and Attachment
IMPORTANT NOTE: For WorkForce® to properly sense a falling motion, the device must be securely attached to the user.
WorkForce® is equipped with a high-strength grip-clip designed for secure attachment to personnel gear such as to a vertical strap on the upper left or right shoulder with the sound port facing out, or on the right or left hip area. The optional swivel-clip attachment is designed to clip onto a horizontal belt or strap. However, the ideal wearing position of WorkForce® is often best determined by the end user for ease of access and operation.
Mode Selection
ON (Sensing Mode)
- Simultaneously press both side buttons to activate WorkForce® and put into Sensing Mode.
- Auto-ON: when Auto-ON/OFF setting is enabled, WorkForce® is activated and put into Sensing Mode by disconnecting the unit from charger adapter plugged into appropriate power NOTE: _if power source is disconnected or lost (i.e. power outage), the WorkForce® will turn ON._
ALARM
- Alarm Mode can be manually activated at any time (from Sensing Mode or Off Mode ) by pressing the Emergency Alarm
RESET
- When in Alarm or receiving an EVACUATE / ABANDON signal, RESET the WorkForce® to Sensing Mode by pressing both side buttons
OFF
- When in Sensing Mode , turn OFF by simultaneously pressing and holding both side buttons until the unit
- Auto-OFF: when Auto-ON/OFF setting is enabled, WorkForce® is turned OFF by connecting the unit to charger adapter plugged into an appropriate power
SYSTEM LOOP TEST
- When in Sensing Mode , press and hold top button until a rapid tri-tone confirms the device has sent Loop Test Message and the countdown timer has
- SUCCESSFUL Loop Test is indicated by an escalating tri-tone and side LEDs 4-1 blinking yellow in an upward
- FAILED TEST: If the Loop Test Acknowledge message is NOT received within the configured timeframe, a de-escalating tri- tone will be
Visual / Audio Mode Display
OFF
- No LED
ON (Sensing Mode)
- A series of escalating, loud audio
- Green alternating LED display in Alarm
- Power LED flashing approximately once per
PRE-ALERT
- No motion sensed for 78-83
- Amber alternating LED display in Alarm
- Loud, sweeping audio
ALARM
-
No motion sensed for 90 to 95
-
Rapid pulsing of Red LEDs in Alarm
-
Loud audio
-
Audio Alarm pauses briefly as an aid for determining direction when personnel need
-
Radio LED flashes Red when transmitting the emergency radio signal.
EVACUATE / ABANDON
- Running Man LED Flashes Red when receiving EVACUATE or ABANDON signal from another Grace device or
- EVACUATE Tone: Loud, stepped de-escalating tone ending in the higher start
- ABANDON Tone: Loud, multi-chirp two-step pulsed
Signal Lost / Out-of-Range Notification
- 3 audio down-sweeping
- 3-second
- This notification repeats every minute until signal is regained
Signal Active / In Range Notification
- 3 audio up-sweeping
- 3 short vibration
SATELLITE-GPS
- Slow blinking Green LED when GPS signal is
- Slow blinking Red/Green LED when NO GPS signal is
LOW BATTERY
- Power LED blinks Red when battery charge is below 25%.
- Double chirp sound every five (5) minutes if audio is
- NO power-on
SYSTEM LOOP TEST
- Loop Test Initiated: Rapid tri-tone.
- Successful Loop Test: Escalating tri-tone is produced and side LEDs blinking in upward
- Failed Loop Test: De-escalating tri-tone.
WorkForce®1 Top LED Indicators
POWER When WorkForce® is ON, Power LED blinks Green
approximately once per second. LED blinks Red when battery level is below 25%.
RADIO Flashes Red when transmitting radio signals. Flashes Green when receiving radio signal from other GRACE devices or equipment. Alternating Green/Red flashing indicates Signal Lost/ Out-of-Range Notification.
SATELLITE-GPS For GPS Equipped devices, the Satellite LED dis- plays status of GPS fix. LED blinks Green when a GPS fix is acquired.
EVACUATE / ABANDON Displays EVACUATION or ABANDON
status of the WorkForce®. Flashes Red when receiving an EVACU- ATE or ABANDON signal.
ALARM RING STATUS LEDs : LED ring surrounding Emergency Alarm Button.
- Rapid pulsing Red LEDs when in
- Alternating Yellow LEDs when in Pre-Alert.
- Alternating Green LEDs when in Sensing
System Status (Side) LED Indicators
The System Status LEDs perform several functions. Four (4) Red/ Green LEDs are numbered 1 through 4 and arranged along the left side of the device beginning with #1 at the upper left and #4 at the lower left.
Alarm Monitoring (AM) : If AM is enabled, Red LEDs will flash in an alternating pattern when an Alarm signal is received from a GRACE Man-Down device.
System Fault Detected : If a System Fault is detected, the LEDs will indicate the detected fault.
System Faults
Battery Power Level : When either side button is pressed, System Status LEDs will display the remaining battery power level. (See diagram below).
Battery Charging Status : When charging the WorkForce®, the System Status LEDs will indicate the current battery power level.
- Battery fully charged: All 4 LEDs will blink
- Partially charged: While charging, these LEDs will cycle from #4
Battery Charging
When less than 3 hours of operating time remain in Sensing Mode, the WorkForce® Power LED will blink Red. The power-on tones are not emitted when WorkForce® has a low battery. When audio is enabled, low battery is also indicated by a double chirp sound once every five minutes.
Warning: There are no audible low battery sounds with audio tones disabled.
When low battery is indicated, less than 3 hours of operating time remain and battery should be charged immediately.
With the 120VAC charger provided, recharge time is approximately 3 hours from a low battery warning and 4 hours for a dead battery.
Typical operation time between recharging is approximately 40 hours in Sensing Mode.
An optional 12VDC charging adapter is available.
NOTE: Charging via computer USB port may take longer.
Plug the charger into an outlet. It takes approximately 10 seconds for the unit to detect a charger connection and begin to show charging status. Charging status is displayed on the side LED status bar 1-4. This battery charge status will be indicated by the number of blinking status bar LEDs.
Battery Charging Status : When charging the WorkForce®, the System Status LEDs will indicate the current level of charge.
- Battery fully charged: All 4 LEDs will blink Green
- Partially charged: While charging, these LEDs will cycle from #4 up to the current Battery Power
Battery Calibration: For optimum performance of the battery monitor it is recommended to run the battery through a calibra- tion cycle every 6 months.
Calibration Procedure: Allow the Workforce to drain fully then perform a full charge before using. This step will recalibrate the battery power level gauge
Features
- Large button for manual activation of Emergency Alarm
- Man-Down safety monitoring feature provides the user with motion sensing protection
- Audible and Visible Pre-Alert warning before Man Down Alarm
- Audible and Visible Indicators for all Modes of Operation
- RF (radio-frequency) wireless signaling for immediate notification of personnel emergency distress
- No voice radio needed for Evacuation signaling and user acknowledgment
- Alarm Monitoring function alerts the user that a Grace Man-Down device, within signaling range, is transmitting an alarm message
- High performance radio signaling with RF repeating capability
- Tracking the location of WorkForce®1 is possible when used in conjunction with Grace Locator Beacon and either a GRACE SMS or Grace-Watch® safety monitoring system ****
Specifications
- Model: WF-1-H, User
- Dimensions: 2-1/4”wide, 1-1/4”deep (without clip), 3-3/8”high.
- Weight: 7 oz.
- Alarm Audio: 79+ dBA at 10
- Internal Battery: 7 V nominal, 1960 mAh, lithium-ion rechargeable.
- Device Run Time: Approximately 40 hours in Sensing Mode, and 8 in Alarm Mode.
- Radio Frequency: ISM license free, spread
- Battery Charger Operational Voltage: 120VAC or
- Battery Charge Time: 3 – 4
- USB Connector: Micro B USB connection for battery charging and WorkForce®1
- Certifications:
- FCC ID: J5XT5HIP
- IC: 5916A-T5HIP
- AS/NZS 4268:2017
- Australia / New Zealand: Compliant to ACMA AS/NZS CISPR22:2006, Class A Digital Apparatus | AS/NZS 4268:2017 for Intentional Radiators
- EMC93142B-ACMA
- EMC93142B-AS/NZS 4268
Pre-Alert and Alarm Time Periods
Alarm Time | Pre-Alert | Alarm |
---|---|---|
30 seconds | Pre-Alert 18 to 23 seconds | 30 to 35 seconds to Alarm |
60 seconds | Pre-Alert 48 to 53 seconds | 60 to 65 seconds to Alarm |
90 seconds | Pre-Alert 78 to 83 seconds | **90 to 95 seconds to |
Alarm**
120 seconds| Pre-Alert 108 to 113 seconds| 120 to 125 seconds to Alarm
180 seconds| Pre-Alert 168 to 173 seconds| 180 to 185 seconds to Alarm
* _90 seconds is standard setting (factory default) from the Manufacturer._**
WARNING: Any motion sensing Alarm Time period longer than 90 seconds is potentially dangerous to the user of this product. The longer the motion sensing time period is, the greater the risk of exposing the user to a delayed response to an incapacitated, distressed worker.
Definition of Terms
ABANDON : Abandon signal received, indicating imminent harm may occur and the user should abandon the area immediately.
Alarm Inhibit Timer : When WorkForce® receives an alarm message from another GRACE Industries device and that alarm is cleared, the Alarm Inhibit Timer provides a 30 second period of time where the WorkForce® will not receive another alarm message from that same device.
Alarm Message : A radio transmitted signal is sent from the Work- Force® to notify monitoring personnel that an emergency situation is present and rescue action is requested.
Alarm Mode : WorkForce® transmits an emergency radio signal and emits a loud audio alarm tone when motion-sensing timer has lapsed, fall-detection was recorded, or the emergency alarm button is activated.
Alarm Monitoring : Allows the user to monitor the status of other personnel working in the same general area when they are equipped with WorkForce® or other GRACE devices. WorkForce® MUST be in the Sensing Mode to receive Alarm signals from other GRACE devices or equipment.
When one device goes into Alarm and an Alarm Monitoring WorkForce® receives the signal, the Red side LEDs will flash in an alternating pattern. This alert can be cleared for 30 seconds by pressing both side buttons simultaneously. If additional GRACE devices go into Alarm during this one-minute period, the Alarm Monitoring LED display will be reactivated. This cycle will continue until the unit in Alarm is reset or shut off.
NOTE: If an alarm has been received, the WorkForce® will not turn off until the alarm has been cleared or reset.
Auto ON/OFF : When this setting is enabled, WorkForce® is turned On and Off by disconnecting or connecting the device into the Charger Adapter.
Dilution of Precision : A term used in satellite-gps navigation to express the positioning accuracy of a GPS enabled device.
EVACUATE: Evacuation signal received, indicating the user should leave the area immediately.
Fall Detection : When in Sensing Mode, WorkForce® monitors the user for a falling motion. Once a possible fall is detected, the unit enters Fall Pre- Alert mode, alerting the user of a detected fall and allowing time (< 15 seconds) to clear the detected fall before an Alarm is activated.
Man-Down Alarm Mode : A WorkForce® or other GRACE safety device enters Man-Down Alarm Mode when the Motion Sensing Timer counts down to zero.
Monitoring Authority : The Monitoring Authority is the person/ people responsible for monitoring the status of the devices used by the various on- scene personnel, usually from a centralized base location.
PAR: P ersonnel A ccountability R eport is used to prompt the person wearing the WorkForce® to acknowledge a PAR-request sig- nal sent from a Grace-Watch® software monitoring system. This is designed as a periodic check-in for the WorkForce® user providing an indication of their well-being.
Radio Signal Propagation : Radio Signal Propagation is the behavior radio waves exhibit when they are transmitted. Radio Signal Propagation can be affected by structural, environmental, and atmospheric conditions.
Resetting the Device : Simultaneously pressing the side buttons resets the WorkForce®.
ROLL-CALL: Requires the use of a Grace-Watch® software monitoring system and is designed to signal the WorkForce® user of an escalated situation prompting the user to acknowledge their safety status immediately.
Sensing Mode : When the WorkForce® is turned on, it is in Sensing Mode. In Sensing Mode, the device is monitoring radio traffic for alarm messages. The WorkForce® is also sensing motion, if enabled.
Signal-Lost/Out-of-Range: Signal Lost is an indication that the user is beyond the effective signaling range of the WorkForce® and a Grace monitoring device or unit, such as a Grace GMG or GFG Gateway, MS2000, SMS or Grace- Watch® system
Unit ID : The Unit ID is the unique ID number assigned to the WorkForce® device for the purpose of radio communication. It can be viewed on the HID WorkForce® Configuration Tool.
Unit OEM : The Unit OEM is a number assigned to the WorkForce® device and is similar to the Unit ID. The key difference is the Unit OEM is not a unique number to each device. In most applications all of the WorkForce® devices will have the same OEM number; from the factory, this number will usually be 9090.
User’s Manual info: Survey Mode, WorkForce® Models WF1, WF2
- The WorkForce® models WF1 and WF2 have a RF performance Site-Survey test mode, further referred to as “Survey mode”, whereby two WorkForce® units transmit and receive RF signals between them providing an indication of anticipated RF signaling performance when used in the environment that is being surveyed. Important, PLEASE READ THIS ENTIRE SECTION ON THE SURVEY MODE BEFORE ATTEMPTING TO PLACE A WorkForce® UNIT IN TO SURVEY MODE.
- The WorkForce® Survey mode is operational between two model WF1 and/or model WF2 units and are not exclusive to any model, thereby allowing two model WF1 units, two model WF2 units or one of each (a model WF1 and a model WF2) to be used in this Survey
IMPORTANT NOTE: WorkForce® units placed in Survey mode are not operational as a safety device.
-
While WorkForce® units are in the Survey mode, only two WorkForce® units can be used at the same time for this purpose, however on-going use of other Grace devices (includ- ing WorkForce® units) can continue to operate, unaffected by the Survey mode
-
The WorkForce® units, when placed in Survey mode will assume a role of either roving-Primary or stationary- Secondary, determined by which WorkForce® unit was put in the Survey mode The WorkForce® unit powered on first and placed in Survey mode becomes the roving-Primary and the second WorkForce® unit placed in Survey mode becomes the stationary-Secondary.
-
The WorkForce® Survey test mode uses a method indicating a successful RF transmit and receive from both units. When in Survey mode, the WorkForce® does not Smart-signal® repeat other RF signals from other Grace devices nor will they trans- mit any polling signals. Typically, a WorkForce® model WF2 is used as the Primary and a WorkForce® model WF1 is used as a Secondary.
-
Placing the WorkForce® models WF1 and WF2 in to Survey mode is done using this sequence:
IMPORTANT NOTE: WF1 can only enter the Survey mode within the first 15 seconds after powering on the WF1 unit. (Lone Worker models are automatically powered On by disconnecting the WorkForce® from the Charger Adapter.)
- With the unit turned off, power on the WorkForce® unit by pressing and releasing both side buttons
- The WorkForce® model WF2 will use a menu and display to enter Survey After powering on the WF2, use the MENU button to index the display showing message “Hold Select 3Sec for Setup Mode” and then press and hold the Select button for 3+ seconds to enter Setup mode. Once in Setup mode, press the MENU button to navigate to the “Radio Survey Mode” menu item and enable the Survey mode by pressing the SELECT button. To exit Survey mode, press and release both side buttons (MENU and SELECT) and then again press and hold the MENU and SELECT buttons simultaneously to power off the unit.
- The WorkForce® model WF1 is placed in Survey mode after
powering on by pressing and holding the unit’s SELECT button (on the antenna side) and then the TOP button both for 3+ sec- onds until a double- chirp beep tone sounds, indicating Survey mode is entered. Note : Lone Worker models are automatically powered On by disconnecting the WF1 from the Charger Adapter.
- Once the first WorkForce® unit is placed in Survey mode, THERE IS A REQUIRED 20+ SECOND WAITING PERIOD before placing the second WorkForce® unit in to Survey After the 20+ second wait period, the first WorkForce® unit begins transmitting the Survey mode signals every 2 seconds indicat- ed by the red LED transmit indicator and the audible two-tone (high to low) chirp sound.
- The first WorkForce® unit placed in Survey mode will automatically become the roving-Primary after 20+ seconds, assuming there are no other WorkForce® units present that are already in roving-Primary Survey mode. After the 20+ second wait period, the second WorkForce® unit is to be powered on and placed in Survey mode and will automatically become the stationary-Secondary unit if it receives the Survey RF signal from another WorkForce® already in roving-Primary Survey
Once the WorkForce® units are successfully placed in their respec- tive Survey modes, the roving-Primary WorkForce® unit will emit two separate audible two-tone chirp sounds indicating successful signaling between the roving- Primary and stationary-Secondary WorkForce® units.
- While the WorkForce® units are in Survey mode, the recommended method used to survey an environment is to place the stationary-Secondary WorkForce® unit at the physical location that is intended to be the monitoring place for worker alarms from all WorkForce® users, or the location that a Grace Repeater would be placed, for large areas. Then a user is to carry the roving-Primary WorkForce® unit to various locations in your facility or environment while listening to the audible chirp sounds, realizing that a change (not hearing the second two-tone audible sound) will be noticed if the signaling links between the WorkForce® units are not
It is recommended that if available, a WorkForce® model WF2 is used as the roving-Primary unit as there are both audible and visual (via OLED display) indications of successful signaling performance including a resettable counter that shows the number of attempts and successes of each set of test signals sent and received every 2 seconds.
The Survey mode test signals are repeated by Grace telemetry system Repeaters and other Grace fixed monitoring equipment including MS2000 series units.
HID WorkForce®Configuration Tool
User’s Manual
WorkForce® Model WF1: A worker-worn motion-sensing Man-Down Alarm that uses proprietary, ISM license free, high performance RF (radio- frequency) wireless signaling to help protect workers in dangerous and hazardous environments.
HID WorkForce® Configuration Tool: Allows users to customize the settings of their WorkForce® by connect- ing the device to a PC with a Micro B USB cable and running the GRACE utility (HID WorkForce® Configuration) tool
To use the configuration tool:
- If configuration tool is not already installed on your Windows PC:
- Download the WorkForce® configuration tool from http://www.graceindustries.info/downloads/
- Select “WorkForce Config tool” to download the
- Run the program installer to install configuration tool onto your Windows
NOTE: WorkForce Configuration Tool User manual is included in the Configuration Tool software/program.
- Open the configuration
- Follow the instructions on the tool to connect to your WorkForce® device.
- Once the device is connected, you will hear 3 quick beeps and all 4 side status bar LED will glow green. The WorkForce® configuration tool should display the current device settings within 30 seconds of the 3 quick
- Settings will not be changed until the
button is clicked. A pop up window will acknowledge that device settings have been updated - Note the unit will drop out of HID configuration mode after 5 minutes of To reconnect, you must turn the unit off and start over at step 3.
Connection Troubleshooting Guide:
- WorkForce® fails to show device settings after completing Step 4 (in the instructions above), or the device connects but only briefly displays the current device This can occur when the device USB connection is unstable.
- If WorkForce® was in Low Battery when connected or the battery was dead – let the WorkForce® charge for 30 minutes before re-attempting to
- It is recommended to have at least 50% (2 bars) of battery power before attempting
- Verify the USB connection at WorkForce® and at the computer is fully connected and not
- Verify the 4 side status bars are blinking, indicating the WorkForce® is charging or is fully
- Try connecting with a different USB Micro Cable. NOTE: Some USB Micro cables are for charging only and are not designed for data
- Try connecting with a different USB port on the computer. The best port is a directly connected port on the body of the PC. USB hubs are a common point of communications
Turn computer completely off for 5 minutes and try again
The information contained in this booklet is believed to be accurate and reliable.
Grace Industries, Inc. provides this information as a guide only.
FCC Statements
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the inter- ference at his own expense.
Industry Canada Statements
This Class A digital apparatus complies with Canadian ICES-003.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
GRACE One (1) Year WARRANTY
Grace Industries Incorporated, of Fredonia PA 16124 USA, warrants products that it manufactures to be free from defects in workman- ship and materials for a period of one (1) year from the original date purchase. This warranty does not apply to third party products sold by Grace Industries. Grace Industries will repair or replace, at their sole discretion, defective products free of charge. This warranty applies to products that Grace Industries deems defective in its sole discretion due to defects in material or workmanship under normal use and maintenance and where a defect was not caused by accident, misuse or abuse of the product and that no disassembly, repairs or parts replacement were made or attempted by other than Grace Industries’ personnel. GRACE INDUSTRIES, INCORPORATED SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE ARISING OUT OF THE USE OF THE PRODUCT OR FAILURE OF THE PRODUCT TO OPERATE.
The sole and exclusive remedy under all guarantees or warranties, expressed or implied, is strictly limited to repair or replacement as herein provided. ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF FITNESS AND MERCHANTABILITY, ARE HEREBY LIMITED IN DURATION TO A PERIOD OF ONE (1) YEAR FROM THE DATE OF ORIGINAL PURCHASE. The warranty and
liability set forth here are in lieu of all other warranties, expressed or implied, in law or in fact, including warranties of merchantability and fitness for a particular purpose.
Warranty claims process: 1) Obtain a Return Authorization Code or Number from Grace Industries corporate headquarters by calling phone number 724-962-9231, or by email correspondence to sales@graceindustries.com. 2) The product name, serial number, date and proof of purchase must be provided and 3) Return products including Return Authorization number, prepaid and accompanied by original proof of purchase that states the date and location of purchase to: Grace Industries, Inc., Repair Department, 305 Bend Hill Road, Fredonia, PA 16124, USA. Customer is responsible for all shipping costs, return shipping costs, handling, or any other fees associated with a warranty claim.
Grace Industries, Inc.
305 Bend Hill Rd Fredonia, PA 16124
References
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