THINKWARE Q800PRO Dashboard Camera User Guide
- June 5, 2024
- THINKWARE
Table of Contents
THINKWARE Q800PRO Dashboard Camera
This product records videos while the vehicle is operating.
Read and follow the instructions in this guide to properly use and maintain
the product.
Before using the product
About the product
This product records videos while the vehicle is operating. Use this product
only for reference when investigating incidents or road accidents. This
product is not guaranteed to record and cloud service for ALL events. The
device may not properly record accidents with small impacts that are too minor
to activate the impact sensor or accidents with massive impacts that cause the
vehicle’s battery voltage to deviate.
Video recording does not begin until the product is completely turned on
(booted up). To ensure that all vehicle events are recorded, wait until the
product is completely booted up after turning it on, and then begin operating
the vehicle.
THINKWARE is not responsible for any loss caused by an accident, nor is it
responsible for providing any support regarding the outcome of an accident.
Depending on the vehicle’s configuration or operating conditions, such as the
installation of remote door lock devices, ECU settings, or TPMS settings, some
product features may not be supported, and different firmware versions may
influence the product’s performance or features.
About the user guide
The information provided in the guide may change when the manufacturer updates
its service policy.
This user guide is intended for THINKWARE QS00PRO models only, and it may
contain technical errors, editorial errors, or missing information.
Copyrights
All rights for the content and maps in this guide are reserved by THINKWARE and are protected under copyright laws. All unauthorized duplication, revision, publication, or distribution of this guide without written consent from THINKWARE is prohibited and is eligible for criminal charges.
Registered trademarks
THINKWARE QS00PRO is a registered trademark of THINKWARE.
Other product logos and service names in this guide are trademarks of the
relevant companies.
Industry Canada Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
- This appliance and its antenna must not be co-located or operation in conjunction with any other antenna or transmitter.
- A minimum separation distance of 20cm must be maintained between the antenna and the person for this appliance to satisfy the RF exposure requirements.
FCC CAUTION: Any changes or modifications to the equipment not expressly
approved by the party responsible for compliance could void your authority to
operate the equipment.
FCCID: 2ADTG-Q800PROB
Information to user: RSS-247
This device complies with Industry Canada’s licence-exempt RSSs.
Please be cautioned the changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment.
Notice : Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the
device.
This Class B digital apparatus complies with Canadian ICES-003.
IC: 12594A-Q800PROB
Safety information
Read the following safety information to properly use the product.
Safety symbols in this guide
“Warning” – Indicates a potential hazard which, if not avoided, may result in injury or death.
“Caution” – Indicates a potential hazard which, if not avoided, may result in minor injury or property damage.
“Note” – Provides useful information to help users better utilize the product’s features.
Safety information for proper use
Driving and product operation
- Do not operate the product while driving a vehicle. Distraction while driving may cause accidents and result in injury or death.
- Install the product in places where the driver’s view is not obstructed. Obstruction of the driver’s vision may cause accidents and result in injury or death. Check with your state and municipal laws before mounting the product to the windshield.
Power supply
- Do not operate or handle the power cable with wet hands. Doing so may result in electrocution.
- Do not use damaged power cables. Doing so may result in electrical fire or electrocution.
- Keep the power cable away from all heat sources. Failure to do so may cause the power cord insulation to melt, resulting in electrical fire or electrocution.
- Use the power cable with the correct connector and make sure the power cable is connected securely and is firmly in place. Failure to do so may result in electrical fire or electrocution.
- Do not modify or cut the power cable. Also, do not place heavy objects on the power cable or pull, insert, or bend the power cable using excessive force. Doing so may result in electrical fire or electrocution.
- Use only genuine accessories from THINKWARE or an authorized THINKWARE dealer. THINKWARE does not guarantee compatibility and normal operation of third-party accessories.
- When connecting the power cable to the product, ensure that the connection between the cable plug and the power cable connector on the product is secure. If the connection is loose, the power cable may become disconnected due to vehicle vibration. Video recording is not available if the power connector is disconnected.
Children and pets
- Ensure that the product is out of the reach of children and pets. If the product breaks, it may result in fatal damage.
Other information about the product
Product management and operation
- Do not expose the product to direct sunlight or intense light. The lens or internal circuitry may fail otherwise.
- Use the product at a temperature between 14° F and 140° F (-l0°C to 60°C) and store the product at a temperature between -4° F and 158° F (-20°C to 70°C). The product may not function as designed and some permanent physical damages may result if it is operated or stored out of the specified temperature ranges. Such damages are not covered by the warranty.
- Frequently check the product for the proper installation position. Impact caused by extreme road conditions may alter the installation position. Ensure that the product is positioned as instructed in this guide.
- Do not apply excessive force when pressing the buttons. Doing so may damage the buttons.
- Do not use chemical cleaners or solvents to clean the product. Doing so may damage plastic components of the product. Clean the product using a clean, soft, and dry fabric.
- Do not disassemble the product or subject the product to impact. Doing so may damage the product. Unauthorized disassembly of the product voids the product warranty.
- Handle with care. If you drop, mishandle, or expose the product to external shocks, it may cause damage and/or result in the malfunction of the product.
- Do not attempt to insert foreign objects into the device.
- Avoid excessive humidity and do not allow any water to enter the product. Electronic components inside the product may fail if exposed to humidity or water.
- Depending on the make and model of your car, the power may be constantly supplied to the dash cam even when the ignition is turned off. Installation of the device to a continuously powered 12V outlet could result in vehicle battery drainage.
- This device is designed to record video while the vehicle is in operation. The quality of the video might be affected by weather conditions and the road environment, such as whether it is day or night, presence of street lighting, entering/exiting tunnels, and the surrounding temperature.
- THINKWARE is NOT responsible for the loss of any recorded video during operation.
- Although the device was designed to withstand high-impact car collisions, THINKWARE does not guarantee the recording of accidents when the device is damaged as a result of the accident.
- Keep the windshield and camera lens clean for optimal video quality. Particles and substances on the camera lens or windshield may reduce the quality of the recorded videos.
- This device is intended to be used inside the vehicle only.
Product overview
Included items
Ensure that all the items are included when you open the product box.
Standard items
Note: (3′ The standard items may change without prior notice.
Accessories (sold separately)
- GPS reception may be affected by interference from the vehicle’s windshield, particularly those treated with anti-UV protective coating, or built-in defroster. It is recommended that an external GPS receiver is used when the GPS signal is weak or when you cannot get a GPS signal.
- To connect the external GPS receiver to the front camera, carefully remove the front camera’s GPS port cover with a pry tool or a small flat-head screwdriver to access the port.