THINKWARE TW-U1000D32CHF-RAD Rear Dash Cam Bundle User Guide
- May 15, 2024
- THINKWARE
Table of Contents
- THINKWARE TW-U1000D32CHF-RAD Rear Dash Cam Bundle
- Product Information
- Product Usage Instructions
- 1.2 Part Names:
- Frequently Asked Questions
- Before using the product
- Safety information
- Product overview
- Installing the product
- Using recording features
- Using the mobile viewer
- Using the PC viewer
- Settings
- Upgrading the firmware
- Troubleshooting
- Specifications
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
THINKWARE TW-U1000D32CHF-RAD Rear Dash Cam Bundle
Product Information
Specifications:
- Model: THINKWARE U1000
- Registered Trademark: THINKWARE U1000
- Compliance: Industry Canada Radiation Exposure Statement, FCC Part 15 Rules
- Memory Card Support: Yes
- Optional Rear Camera Support: Yes
- Optional RADAR Module Support: Yes
Product Usage Instructions
1. Product Overview
1.1 Included Items:
The package includes standard items and accessories sold separately. Make sure you have all the necessary components before installation.
1.2 Part Names:
Identify the front camera (main unit), rear camera (if applicable), and learn how to remove and insert the memory card correctly.
2. Installing the Product
2.1 Front Camera Installation:
Select a suitable location, secure the camera properly, and connect the power cable as instructed in the manual.
2.2 Rear Camera Installation (Optional):
If using a rear camera, follow the installation guidelines provided, including selecting an appropriate location and connecting the rear camera cable.
2.3 RADAR Module Installation (Optional):
If you have the RADAR module, install it following the instructions to enhance the product’s functionality.
3. Using Recording Features
Learn how to turn the product on or off, understand file storage locations, and utilize continuous recording feature for seamless video capture.
Frequently Asked Questions
- Q: What should I do if I encounter interference while using the product?
- A: If you experience interference, ensure that the device is not causing it and try adjusting the positioning of the product. If issues persist, contact customer support for further assistance.
- Q: Can I use a memory card with higher capacity than recommended?
- A: It is recommended to use a memory card within the specified capacity range to ensure optimal performance. Using a higher capacity card may lead to compatibility issues or recording errors.
- Q: How often should I maintain the product for optimal performance?
- A: Regularly check for firmware updates provided by the manufacturer and ensure proper cleaning of the camera lenses for clear video recordings. Refer to the user manual for detailed maintenance instructions.
U1000
User Guide
This product records videos while the vehicle is operating. Read and follow
the instructions in this guide to properly use and maintain the product.
Before using the product
About the product This product records videos while the vehicle is operating.
Use this product only for reference when investigating incidents or road
accidents. This product is not guaranteed to record or process cloud data for
all events. The product may not record accidents with impacts that are too
minor to activate the impact sensor or accidents with massive impacts that
cause the vehicle’s battery voltage to deviate. Video recording does not begin
until the product is completely turned on (booted up). To ensure that all
vehicle events are recorded, wait until the product is completely booted up
after turning it on, and then begin operating the vehicle. THINKWARE is not
responsible for any loss caused by an accident, nor is it responsible for
providing any support regarding the outcome of an accident. Depending on the
vehicle’s configuration or operating conditions, such as the installation of
remote door lock devices, ECU settings, or TPMS settings, some product
features may not be supported, and different firmware versions may influence
the product’s performance or features.
About the user guide The information provided in the guide may change when the
manufacturer updates its service policy. This user guide is intended for
THINKWARE U1000 models only, and it may contain technical errors, editorial
errors, or missing information.
Copyrights All rights for the content and maps in this guide are reserved by
THINKWARE and are protected under copyright laws. All unauthorized
duplication, revision, publication, or distribution of this guide without
written consent from THINKWARE is prohibited and is eligible for criminal
charges.
Registered trademarks THINKWARE U1000 is a registered trademark of THINKWARE.
Other product logos and service names in this guide are trademarks of the
relevant companies.
Industry Canada Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20 cm between the radiator & your body.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures: · Reorient or relocate the receiving antenna. ·
Increase the separation between the equipment and receiver. · Connect the
equipment to an outlet on a circuit different from that to which the receiver
is
connected. · Consult the dealer or an experienced radio/TV technician for
help. · This appliance and its antenna must not be co-located or operation in
conjunction with any other
antenna or transmitter. · A minimum separation distance of 20cm must be
maintained between the antenna and the person
for this appliance to satisfy the RF exposure requirements.
FCC CAUTION: Any changes or modifications to the equipment not expressly
approved by the party responsible for compliance could void your authority to
operate the equipment.
FCC ID: 2ADTG-U1000
Information to user : RSS-247
This device complies with Industry Canada’s licence-exempt RSSs.
Please be cautioned the changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment.
Notice: Operation is subject to the following two conditions : (1) this device
may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
IC: 12594A-U1000
Safety information
Read the following safety information to properly use the product.
Safety symbols in this guide
“Warning” – Indicates a potential hazard which, if not avoided, may result in
injury or death. “Caution” – Indicates a potential hazard which, if not
avoided, may result in minor injury or property damage. “Note” – Provides
useful information to help users better utilize the product’s features.
Safety information for proper use
Driving and product operation
· Do not operate the product while driving a vehicle. Distraction while
driving may cause accidents and result in injury or death.
· Install the product in places where the driver’s view is not obstructed.
Obstruction of the driver’s vision may cause accidents and result in injury or
death. Check with your state and municipal laws before mounting the product to
the windshield.
6
Power supply
· Do not operate or handle the power cable with wet hands. Doing so may result
in electrocution. · Do not use damaged power cables. Doing so may result in
electrical fire or electrocution. · Keep the power cable away from all heat
sources. Failure to do so may cause the power cord insulation to
melt, resulting in electrical fire or electrocution. · Use the power cable
with the correct connector and make sure the power cable is connected securely
and is firmly in place. Failure to do so may result in electrical fire or
electrocution. · Do not modify or cut the power cable. Also, do not place
heavy objects on the power cable or pull, insert,
or bend the power cable using excessive force. Doing so may result in
electrical fire or electrocution. · Use only genuine accessories from
THINKWARE or an authorized THINKWARE dealer. THINKWARE does
not guarantee compatibility and normal operation of third-party accessories. ·
When connecting the power cable to the product, ensure that the connection
between the cable plug
and the power cable connector on the product is secure. If the connection is
loose, the power cable may become disconnected due to vehicle vibration. Video
recording is not available if the power connector is disconnected.
Children and pets
Ensure that the product is out of the reach of children and pets. If the
product breaks, it may result in fatal damage.
7
Other information about the product
Product management and operation
· Do not expose the product to direct sunlight or intense light. The lens or
internal circuitry may fail otherwise.
· Use the product at a temperature between 14°F and 140°F (-10°C to 60°C) and
store the product at a temperature between -4°F and 158°F (-20°C to 70°C). The
product may not function as designed and some permanent physical damages may
result if it is operated or stored out of the specified temperature ranges.
Such damages are not covered by the warranty.
· Frequently check the product for the proper installation position. Impact
caused by extreme road conditions may alter the installation position. Ensure
that the product is positioned as instructed in this guide.
· Do not apply excessive force when pressing the buttons. Doing so may damage
the buttons. · Do not use chemical cleaners or solvents to clean the product.
Doing so may damage plastic components
of the product. Clean the product using a clean, soft, and dry fabric. · Do
not disassemble the product or subject the product to impact. Doing so may
damage the product.
Unauthorized disassembly of the product voids the product warranty. · Handle
with care. If you drop, mishandle, or expose the product to external shocks,
it may cause damage
and/or result in the malfunction of the product. · Do not attempt to insert
foreign objects into the product. · Avoid excessive humidity and do not allow
any water to enter the product. Electronic components inside
the product may fail if exposed to humidity or water.
· Depending on the make and model of your car, the power may be constantly
supplied to the dash cam even when the ignition is turned off. Installation of
the product to a continuously powered 12V outlet could result in vehicle
battery drainage.
· This product is designed to record video while the vehicle is in operation.
The quality of the video might be affected by weather conditions and the road
environment, such as whether it is day or night, presence of street lighting,
entering/exiting tunnels, and the surrounding temperature.
· THINKWARE is NOT responsible for the loss of any recorded video during
operation. · Although the product was designed to withstand high-impact car
collisions, THINKWARE does not
guarantee the recording of accidents when the product is damaged as a result
of the accident. · Keep the windshield and camera lens clean for optimal video
quality. Particles and substances on the
camera lens or windshield may reduce the quality of the recorded videos. ·
This product is intended to be used inside the vehicle only.
8
Product overview
1.1 Included items
Ensure that all the items are included when you open the product box.
1.1.1 Standard items
Front camera (main unit)
Mount
Car charger
Adhesive cable holder
MicroSD memory card with adapter (consumable)
Quick start guide & Warranty / CS information / User guide (stored in the microSD card)
USB microSD card reader
The standard items may change without prior notice.
1.1.2 Accessories (sold separately)
GND
BATTERY ACC
Hardwiring cable
Rear camera
RADAR module
9
Product overview
1.2 Part names
1.2.1 Front camera (main unit) – front view
Power button · Press and hold to turn off the product.
· Press to turn on the product.
Wi-Fi button Press to connect the product to a
smartphone via Wi-Fi network.
Voice recording button Press to enable or disable
voice recording.
Wi-Fi LED Indicates the Wi-Fi connection status.
Recording LED Indicates the recording status.
GPS LED Indicates the external GPS receiver status.
Memory card slot Insert a memory card to save recordings.
Reset button Insert the tip of a sharp object to reset the product if an error
occurs. Microphone Used for voice recording. Manual recording button Press to
start manual recording.
Speaker Outputs the voice guide and buzzer sounds to indicate the product’s
status.
To reset the product, press and hold the voice recording ( ) and manual
recording (REC) buttons simultaneously until you hear beeps.
10
1.2.2 Front camera (main unit) – rear view
Product overview
Mount connector Used to connect the mount.
Front camera lens Records the front view.
1.2.3 Rear camera (optional)
RADAR port Used to connect the RADAR module (optional).
DC-IN power port Used to connect the power cable.
V-IN input port Used to connect the rear camera (optional).
Adhesive mount Used to fix the rear camera in the vehicle.
Rear camera lens Records the rear view.
Connection port Used to connect the rear camera to the front camera using a rear camera cable.
Security LED Indicates that the video is being recorded.
11
Product overview
1.3 Removing and inserting the memory card
Follow the instructions to remove the memory card from the product or to
insert the memory card into the product.
Removing the memory card Ensure that the product is turned off, and then
gently push the bottom of the memory card with your fingernail. The lower part
of the memory card will be exposed. Remove it from the product.
Inserting the memory card Insert the memory card into the memory card slot and
push it into the slot until you hear a click. Before inserting the memory
card, ensure that the metal contacts on the memory card are facing toward the
mount connector of the product.
· Ensure that the product is turned off before removing the memory card. The
recorded video files may be corrupted or lost if you remove the memory card
while the product is on.
· Ensure that the memory card is in the correct direction before inserting it
into the product. The memory card slot or the memory card may be damaged if it
is inserted incorrectly.
· Use only authentic memory cards from THINKWARE. THINKWARE does not guarantee
compatibility and normal operation of third-party memory cards.
To prevent loss of recorded video files, periodically back up the video files
on a separate storage device.
12
Installing the product
2.1 Installing the front camera (main unit)
Follow the instructions to properly install the product.
2.1.1 Selecting an installation location
Select an installation location that can record the entire view in front of
the vehicle without obstructing the driver’s vision. Ensure that the front
camera lens is located in the center of the windshield.
20 cm
If a GPS navigation device is installed on the dashboard, its GPS reception may be affected depending on the dashboard camera’s installation location. Adjust the installation location of the GPS navigation device to ensure that the two devices are separated by at least 20 centimeters (approximately 8 inches).
2.1.2 Securing the product
Follow the instructions to secure the product at the installation location.
1
Align the mount to the mount rail on the product,
and then slide it until you hear a click (). Then,
carefully remove the protective film ().
1
2
2 After determining the installation location, wipe the installation location
on the windshield with a dry
cloth. 13
Installing the product
3
1
Remove the protective film from the adhesive mount, and then press the mount
to the installation location.
2
4
1
5
Remove the product from the mount and push the
mount against the windshield to ensure that the
2
mount is firmly fixed.
Align the product to the mount, and then slide it into the locking position until you hear a click.
· The product may fall and be damaged during vehicle operation if it is not
firmly fixed to the mount.
· If you need to remove the mount from the windshield to alter the
installation location, be careful not to damage the windshield’s film coat.
14
Installing the product
6
Set the vertical angle of the camera appropriately.
To confirm the camera angle, record a video after installation and check the
video using the mobile viewer or the PC viewer. If necessary, adjust the
camera angle again. For more information about the mobile viewer or the PC
viewer, refer to “4. Using the mobile viewer” on page 25 or “5. Using the PC
viewer” on page 37.
2.1.3 Connecting the power cable
When the engine and electrical accessories are turned off, connect the car
charger. The hardwiring cable (optional) must be professionally installed to
the vehicle by a trained mechanic.
Connect the car charger to the product’s DC-IN power port and insert the cigar
jack into the vehicle’s power
1
socket.
2
The location and specifications of the power socket may differ by vehicle make
and model.
· Use the authentic THINKWARE car charger. Use of third party power cables may
damage the product and result in electrical fire or electrocution due to the
voltage difference.
· Do not cut or modify the power cable yourself. Doing so may damage the
product or the vehicle. · For safe driving, arrange the cables to prevent the
driver’s vision from being obstructed or interfering with
driving. For more information about arranging cables, visit www.thinkware.com.
15
Installing the product
2.2 Installing the rear camera (optional)
Refer to the following instructions to properly install the rear camera.
2.2.1 Selecting an installation location
Select a location on the rear windshield where there is no defrost grid wire
and the camera can record the entire rear view.
· For vehicles with a sunshade attached to the rear windshield, you must
select a location where using the sunshade will not interfere with camera
operation.
· The adhesive part of the rear camera should not touch the defrost grid.
16
Installing the product
2.2.2 Securing the rear camera
Refer to the following instructions to secure the product to the installation
location.
1 After determining the installation location, wipe the installation surface
of the windshield with a dry
cloth.
Check the installation location before you secure the rear camera to the rear
windshield. After securing the rear camera to the windshield, it is hard to
remove the camera or change the installation location due to the strong
adhesive.
2
1
Remove the protective film from the adhesive mount and camera lens.
2
3
THINKWARE
4
THINKWARE
Attach the product with the THINKWARE logo facing indoors and press the
adhesive tape firmly to secure the camera.
If the product is fixed in reverse, the rear view will be recorded upside
down.
Adjust the camera’s vertical angle.
17
Installing the product
2.2.3 Connecting the rear camera cable
Power off the product and connect the rear camera cable to the front camera
(main unit).
1
Connect one end of the rear camera cable to the
front camera’s V-IN port.
2
Connect the other end of the rear camera cable to
the rear camera’s connection port.
THINKWARE
For safe driving, arrange the cables to prevent the driver’s vision from being
obstructed or interfering with driving.
3 Turn on the ACC or start the engine to check if the product is powered on.
After the product is powered
on the voice guidance will be turned on. The product is powered on when the
ACC mode is turned on or when the engine starts.
18
Installing the product
2.3 Installing the RADAR module (optional)
Refer to the following instructions to properly install the RADAR module.
Install the RADAR module near the product, taking the module’s cable length
into account.
· When the RADAR module (optional) detects an object in the radar area, Energy
Saving is switched off and the impact detection is set for 30 seconds. (If
there is no impact detected, the product does not store the recording and
switches back to Energy Saving.)
· If an object and impact are detected in the radar area, a video is recorded
for 20 seconds and stored in the “parking_rec” folder. (The buzzer will
sound.) When the recording ends, the product switches back to Energy Saving.
1
Remove the film on the back of the RADAR module.
2
Attach the RADAR module’s adhesive surface to
the upper part of the front windshield and press the
adhesive part firmly to secure it.
Before installation, make sure the RADAR module’s cable length is sufficient and check the cable routing path.
3
Connect the RADAR module to the product’s RADAR
connector.
Check the RADAR connector location again before connecting the module. If you connect the THINKWARE Connected Dongle to the DCIN power connector, the pins inside the port may be damaged.
4 Turn on the ACC or starts the engine to check that the product is powered
on. After the product is
powered on, the recording LED(REC) and the voice guide are turned on. 19
Using recording features
3.1 Turning the product on or off
The product is turned on automatically and continuous recording starts when
you turn on the ACC or start the engine.
Wait until the product is completely booted up after turning it on, and then
begin operating the vehicle. The video recording does not begin until the
product is completely turned on (booted up).
3.2 Learning about file storage locations
Videos are stored in the following folders according to their recording mode.
On the mobile viewer
Continuous
Continuous Incident
Manual Recording
Motion Detection
Parking Incident
In the memory card
Play videos on Window/Mac computer or using the Thinkware mobile app. If you play videos by inserting the memory card in devices such as a smartphone or a tablet PC, the video files may be lost.
A file name is composed of the recording start date and time, and the recording option.
REC_2019_07_01_10_25_30_F.MP4 REC_2019_07_01_10_25_30_R.MP4
Recording conditions
· F: Front camera · R: Rear camera (when optional
rear camera is equipped)
20
Using recording features
3.3 Using the continuous recording feature
Connect the power cable to the product’s DC-IN power port and then turn on the vehicle’s electrical accessories or start the engine. The recording LED(REC) and the voice guide are turned on, and the continuous recording starts.
During continuous recording, the product operates as follows.
Mode
Continuous recording
Operation description
During driving, videos are recorded in 1 minute segments and stored in the
“cont_rec” folder.
Recording LED (REC) (light on)
Incident continuous recording*
When an impact to the vehicle is detected, a video is recorded for 20 seconds, from 10 seconds before the detection to 10 seconds after the detection, and stored in the “evt_rec” folder.
(flickers)
- When an impact to the vehicle is detected during continuous recording, incident continuous recording starts with a double beep sound.
· Wait until the product is completely booted up after turning it on, and then
begin operating the vehicle. The video recording does not begin until the
product is completely turned on (booted up).
· When incident continuous recording starts, a double “beep” sounds as a
notification. This function saves you time when checking the recording
LED(REC) to know the operating status of the product.
· To enable recording, you must insert a memory card into the product.
3.4 Recording manually
You can record a scene you want to capture while driving and store it as a separate file.
To start manual recording, press the manual recording (REC) button. Then, manual recording will start with the voice guide. During manual recording, the product operates as follows.
Mode
Manual recording
Operation description
When you press the manual recording (REC) button, a video will be recorded for
1 minute, from 10 seconds before to 50 seconds after pressing the button, and
stored in the “manual_rec” folder.
Recording LED (REC) (flickers)
21
Using recording features
3.5 Using parking mode
When the product is connected to the vehicle via the hardwiring cable
(optional), the operating mode is switched to parking mode with the voice
guide after the engine or electrical accessories are turned off.
· Parking mode operates only when the hardwiring cable is connected. The
hardwiring cable (optional) must be professionally installed to the vehicle by
a trained mechanic.
· To use all recording modes, you must insert a memory card into the product.
· Depending on the battery charging status of the vehicle, the duration of
parking mode may differ. If you
want to use parking mode for an extended period, check the battery level to
prevent battery depletion.
If you do not want to use parking mode or you want to change the mode
settings, from the mobile viewer, tap Dash Cam Settings > Record Settings.
Refer to the following table to set the Parking Mode options.
Option
Operation description
Recording LED (REC)
No motion or impact detected
Monitors movement in the area or impacts to the vehicle. Video will be recorded only when motion or an impact is detected.
(light on)
Motion Detection
Motion detected
When a moving objects is detected while parking, a video is recorded for 20 seconds, from 10 seconds before detection to 10 seconds after detection, and stored in the “motion_timelapse_rec” folder.
(flickers)
Impact detected
When an impact is detected while parking, a video is recorded for 20 seconds, from the moment 10 seconds before detection to 10 seconds after detection, and stored in the “parking_rec” folder.
(flickers)
Time Lapse
No impact detected
A videos is recorded at a rate of 2 fps for 10 minutes, compressed into a 2-minute long file, and stored in the “motion_timelapse_rec” folder. Since the video file recorded with this option is small, you can record a long video.
Impact detected
When an impact is detected while parking, a video is recorded for 100 seconds at a rate of 2 fps, from the moment 50 seconds before detection to 50 seconds after detection, and stored in the “parking_ rec” folder after being compressed into a 20-second long file. (The buzzer will sound.)
(light on) (flickers)
22
Using recording features
Option
Operation description
Recording LED (REC)
No
Monitors impacts to the vehicle. Video will be recorded only when
impact
Off
an impact is detected.
detected
When an impact is detected while parking, a video is recorded for 20 seconds from within 1 second after detection and stored in the “parking_rec” folder.
Energy Saving
Impact detected
· When the RADAR module (optional) detects an object in the radar area, Energy
Saving is switched off and the impact detection is set for 30 seconds. (If
there is no impact detected, the product does not store the recording and
switches back to Energy Saving.)
· If an object and impact are detected in the radar area, a video is recorded
for 20 seconds and stored in the “parking_rec” folder. (The buzzer will
sound.) When the recording ends, the product switches back to Energy Saving.
(flickers)
The product is powered off when electric accessories and the
OFF
Off
engine are turned off.
You cannot use Motion Detection, Time Lapse, or Energy Saving at the same time.
If parking mode settings are changed, the videos recorded with the previous settings will be deleted. To prevent data loss, back up all parking mode videos before changing parking mode settings.
23
Using recording features
3.6 Using the Super Night Vision
With the Super Night Vision feature, you can record videos that are much
brighter than videos recorded without this feature. This feature is enabled by
real-time image signal processing (ISP) to improve the brightness of videos
recorded while parking at night.
1 From the mobile viewer, tap Dash Cam Settings > Record Settings.
2 From Super Night Vision, select the desired recording mode to use the Super
Night Vision feature. The
new setting is applied automatically.
24
Using the mobile viewer
You can view and manage recorded videos and configure various product features
on your smartphone. One of the following environments is required to use the
THINKWARE CLOUD application: · Android 4.4 (KitKat) or later · iOS 8.0 or
later
4.1 Connecting the product to a smartphone
4.1.1 Connecting the product to a smartphone on Android 8 or earlier
1 On your smartphone, open the Google Play Store download, and install
THINKWARE CLOUD. 2 Open the THINKWARE CLOUD application. 3 Tap Dash cam
connection is required. at the bottom of the screen and follow the on-screen
instructions to connect the product to your smartphone. The Wi-Fi password is
required when you connect the product to a smartphone for the first time.
Enter “123456789” in the password input field.
25
Using the mobile viewer
4.1.2 Connecting the product to a smartphone on Android 9 or later and on iOS
Before connecting the product to your smartphone, · on an Android smartphone,
open the Google Play Store, download and install THINKWARE CLOUD
application. · on an iOS smartphone, open the Apple App Store, download and
install THINKWARE CLOUD application. Connecting via Wi-Fi
1 On your smartphone, open the THINKWARE CLOUD application. 2 At the bottom of
the screen, tap Dash cam connection is required. 3 Select a dash cam model to
connect to your smartphone. 4 Tap Connect in the Wi-Fi connection area at the
top of the screen, and on the Wi-Fi activating screen,
tap Next.
5 Press the Wi-Fi ( ) button on the product. And then,
· on an Android smartphone, go to Connections > Wi-Fi. · on an iOS smartphone,
go to Settings > Wi-Fi.
6 From the network list, select the Wi-Fi network starting with “Thinkware”
and enter “123456789” in
the password field. For security purposes, change the Wi-Fi password after
connecting to the Wi-Fi network.
7 Return to the THINKWARE CLOUD application and check Connected via Wi-Fi
dash cam model name
at the bottom of the main screen. The product is now connected to the
application.
26
Using the mobile viewer
Connecting via hotspot
1 On your smartphone, open the THINKWARE CLOUD application.
2 At the bottom of the screen, tap Dash cam connection is required.
3 Select a dash cam model to connect to your smartphone.
4 Tap Connect in the hotspot connection area at the bottom of the screen, and
tap Yes, it is. when it asks
if it is the first time to connect.
5 Tap Next on the Wi-Fi activating screen, and press the Wi-Fi (
· on an Android smartphone, go to Connections > Wi-Fi. · on an iOS smartphone,
go to Settings > Wi-Fi.
) button on the product. And then,
6 From the network list, select the Wi-Fi network starting with “Thinkware”
and enter “123456789” in
the password field. For security purposes, change the Wi-Fi password after
connecting to the Wi-Fi network.
7 Return to the THINKWARE CLOUD application, enter your Mobile or Personal
Hotspot SSID and
password, and tap Input Complete.
8 · On an Android smartphone, go to Connections > Mobile Hotspot and Tethering
Mobile Hotspot and
tap ON to turn on the Mobile Hotspot.
· On an iOS smartphone, go to Settings > Personal Hotspot and turn on the Personal Hotspot.
9 Wait until the product is connected to your smartphone. You will hear the
product say, “Connected
to the Internet.” when the product is connected to your smartphone. You can
also see Connected via hotspot dash cam model name at the bottom of the main
screen on the THINKWARE CLOUD application.
27
Using the mobile viewer
4.2 Mobile viewer screen layout
The following provides brief information about the mobile viewer’s screen layout.
View the connected product or configure a
new connection.
View notifications for firmware update, entering and departing GEO-Fence
zones, and impacts.
Move to the live view screen.
View and play the recorded videos.
View or configure the dash cam settings.
View the product information.
Displays the connection status of the product.
View main menu. View the cloud service
menu.
View the connected Wi-Fi network or add a new network.
Tap to switch the connection type or to disconnect the current connection.
View more menus for setting the account, downloading the latest firmware, or
safety cameras data.
28
Using the mobile viewer
4.3 Playing recorded videos on the mobile viewer
Follow the instructions to play recorded videos. The recording and the
Advanced Driver Assistance System (ADAS) features of the product are disabled
while checking the video file list or playing a video on the mobile viewer.
1 On your smartphone, open the THINKWARE CLOUD application and connect the
product to your
smartphone.
2 From the home screen of the mobile viewer, tap File List. The categories
will be displayed. 3 Tap the desired category. The video file list will
appear. 4 If necessary, tap All, Front, or Rear to filter the video file list
by camera. 5 Select the desired video file to play.
4.4 Video control menu overview
The following provides brief information about the mobile viewer’s video
control menu. The recording and the Advanced Driver Assistance System (ADAS)
features of the product are disabled while checking the video file list or
playing a video on the mobile viewer.
Move to the file list screen.
Displays the playback status.
Play the previous file.
Play the next file.
Play or pause the video.
29
Using the mobile viewer
4.5 Cloud service
As long as the dash cam is connected to Internet, you can view your vehicle’s
location, receive notifications when entering and departing Geo-Fence zones,
and detecting a strong impact.
4.5.1 Log in to the THINKWARE account
Follow the instructions to log in to the THINKWARE account. · To use the cloud
service, log in to the THINKWARE account. If you do not have an ID, select
ThinkWare Sign Up on the bottom of SIGN IN page, and create an account. · Once
you log in to the THINKWARE account and register your product to your account,
you can use cloud service even if your product is connected to Internet via
Wi-Fi or others’ smartphone. · The cloud service is only available when the
mobile viewer’s network function is turned on. To properly use the cloud
service, go to Dash Cam Settings > Network Function Settings and enable
Network Function. · The impact notification features are only available when
the mobile viewer’s network function is turned on. To use the notification
features, go to Dash Cam Settings > Network Function Settings and enable
Network Function.
Tap
.
Tap SIGN IN.
Enter your ID and the
password.
Tap SIGN IN.
30
Using the mobile viewer
4.5.2 Locating the vehicle
The cloud service receives your vehicle’s location information from your
product and displays it on the mobile viewer. Follow the instructions to
locate your vehicle.
U1000
Tap
.
Your smartphone location is marked on the map. Tap the map to confirm your vehicle’s location on the map.
Your vehicle’s location and direction are marked on the map. The last information reception date and time are also displayed.
If the cloud service failed to receive your vehicle’s location information from the product or if you are using the cloud service for the first time, the following screen will appear. Tap Retry to search for the vehicle’s location information again.
U1000
31
Using the mobile viewer
4.5.3 Setting Geo-Fence
You can receive notifications when your vehicle enters to or departs from the
Geo-Fence zones. Turning on the Geo-Fence notification Follow the instructions
to turn on the Geo-Fence notification.
Tap
.
Tap Push Notification Settings.
Tap GEO-Fence Notification.
32
Adding a Geo-Fence zone Follow the instructions to add a Geo-Fence zone.
U1000
Using the mobile viewer
U1000
U1000
Tap
.
Tap +.
Tap .
Tap Set Geo-Fence.
Tap the desired location
on the map.
Tap Radius and select a
distance.
Tap Notice and select
when to receive notifications.
Tap .
33
Using the mobile viewer
4.5.4 Using the strong impact notification while driving feature
You can receive notifications if any strong impacts occur to the vehicle while
driving. Follow the instruction to turn on the strong driving impact
notification.
Tap
.
Tap Push Notification Settings.
Tap Strong Impact Notification While Driving.
4.5.5 Using the impact notification while parked feature
You can receive notifications if any impacts occur while the vehicle is
parked. Follow the instructions to turn on the impact notification while the
vehicle is parked.
Tap
.
34
Tap Push Notification Settings.
Tap Impact Notification While Parked.
Using the mobile viewer
4.5.6 Using the strong impact notification while parked feature
You can receive notifications if any specified level of impacts occur while
the vehicle is parked. Follow the instructions to turn on the strong impact
notification while the vehicle is parked.
Tap
.
Tap Push Notification Settings.
Tap Strong Impact Notification While Parked.
35
Using the mobile viewer
4.5.7 Viewing impact videos on the cloud service
You can view impact videos uploaded on the cloud service if an impact is
detected while driving or the vehicle is parked. Follow the instructions to
view the impact videos.
U1000 U1000
U1000
Tap
.
U1000
Tap .
Select Driving Impact Video or Strong Impact Videos Recorded While Parked.
Tap Cloud Video.
Tap a driving impact video you wish to play.
· To download impact videos from the cloud server,
Tap and select a video to
download.
Tap > Download. The downloaded
video will be available in the File List menu.
· To delete impact videos from the cloud
server,
Tap
and select a video to delete.
Tap > Yes/Delete. The selected
video will be deleted from the cloud
server.
· You must turn on the network function to use the cloud service. To enable or
disable this feature, refer to “6.6.3 Setting driving impact video upload” on
page 55.
· The speed of upload and cloud service operation may vary depending on the
status of your mobile network and the cloud server.
36
Using the PC viewer
You can view and manage the recorded videos and configure various product
features on your PC.
5.1 System requirements
The following are the system requirements for running the PC viewer. · For
Windows
– Processor: Intel Core i7 or higher – Memory: 8 GB or more – Operating
system: Windows 10 or later (64-bit is recommended) – Other: DirectX 12 or
higher / Microsoft Explorer version 7.0 or higher – GPU: Intel® HD Graphics
630 / NVIDIA GeForce GTX 1050 or higher · For Mac – Processor: 2.2GHz Intel
Core i7 – Memory: 16GB 1600MHz DDR3 – Operating system: Mac OS High Sierra
10.13.6, MacBook Pro (Retina, 15-inch, mid 2015) – GPU: Intel Iris Pro 1536MB
– Integrated Graphics solutions that support 4K external displays (8GB RAM
recommended with
integrated graphics solutions): 4th generation Intel® CoreTM processor family
(Intel Haswell based CPUs) – (Intel® IrisTM Pro Graphics 5200 / Intel® IrisTM
Graphics 5100, Intel® HD Graphics 5000 / 4600 / 4400 / 4200) AMD A10-7800 APU
– Discrete Graphics cards that support 4K external displays: Nvidia GeForce®
GTXTM 970 / 980 / TITAN Z / TITAN Black / TITAN / 780 & 780 Ti / 770 / 760 &
760 Ti / 750 & 750 Ti / 690, 680, 670, 660, 660 Ti, 650, 650 Ti BOOST, 650 Ti
/AMD RadeonTM HD 7000 Series or higher
The PC viewer will not operate properly on PC systems running an operating
system other than those listed in the system requirements.
5.2 PC viewer for Windows
5.2.1 Installing the PC viewer (for Windows)
You can download the latest PC viewer software from the THINKWARE website
(http://www.thinkware.com/ Support/Download).
37
Using the PC viewer
The PC viewer installation file (setup.exe) is stored in the root folder of
the memory card that is provided with the product. Follow the instructions to
install the PC viewer on your PC.
1 Insert the memory card into a memory card reader connected to your PC.
2 Run the installation file, and complete the installation according to the
instructions given in the
installation wizard. After the installation is complete, there will be a
shortcut icon to Thinkware Dashcam Viewer.
5.2.2 PC viewer screen layout (for Windows)
The following provides brief information about the PC viewer’s screen layout.
View or configure the dashcam settings, and set the language
for the PC viewer.
Visit the THINKWARE website.
Display the current video in full screen. Tap the Back button ( ) to return to the previous screen.
Open a file, or save a video with a different
name.
Displays the video file name.
Displays the current video.
Minimize, expand, or close the software.
Displays the GPS information at the time of recording.
Play or control a video.
Displays the progress of video playback.
Displays the current and total running time of the
current video. Indicates the vehicle’s driving speed at the time
of recording.
38
Indicates the G sensor value at the time of recording.
Displays the playlist.
Using the PC viewer
5.2.3 Playing recorded videos on the PC viewer (for Windows)
Follow the instructions to play recorded videos.
1 Turn off the product and remove the memory card. 2 Insert the memory card
into a memory card reader connected to your PC. 3 Double-click the shortcut to
the PC viewer ( ) to open the program. The video files in the memory
card will be automatically added to the playlist in the bottom-right corner of
the PC viewer screen. The playlist section layout is as follows.
Select a folder.
Displays a list of videos in the selected folder.
4 Double-click a video file after selecting a video folder, or click the Play
button () after selecting a
video file. The selected video file will be played. If the video files on the
memory card are not automatically added to the playlist when you run the PC
viewer, click File > Open, select the removable storage device for the memory
card, and click Confirm.
39
Using the PC viewer
5.2.4 Video control menu overview (for Windows)
The following provides brief information about the PC viewer’s video control
menu.
Number
Item
Play the previous file
Rewind by 10 sec.
Play/Pause
Stop
Skip forward by 10 sec. Play the next file
Enable/Disable playing
the next file in the
playlist
Enlarge/Reduce image Save Volume
Description Play the previous file in the currently selected folder. Rewind
the video by 10 sec. Play or pause the selected video file. Stop playing the
current video. The progress bar will move to the beginning of the video. Fast
forward the video by 10 sec. Play the next file in the currently selected
folder.
Enables or disables the feature for playing the next file in the playlist.
Enlarge or reduce the size of the current video. Save the current video on
your PC. Adjust the volume of the current video.
40
Using the PC viewer
5.3 PC viewer for Mac
5.3.1 Installing the PC viewer (for Mac)
You can download the latest PC viewer software from the THINKWARE website
(http://www.thinkware.com/ Support/Download). The PC viewer installation file
is stored in the root folder of the memory card that is provided with the
product. Follow the instructions to install the PC viewer on your PC.
1 Insert the memory card into your PC using a SD card reader or SD card
adapter provided. 2 Move the file named “dashcam_viewer_X.X.X.dmg” to the
desktop. 3 Double-click the dashcam_viewer_X.X.X.dmg and click Open Dashcam
Viewer application.
The THINKWARE Dashcam Viewer opens.
41
Using the PC viewer
5.3.2 PC viewer screen layout (for Mac)
The following provides brief information about the PC viewer’s screen layout.
Set the language for the PC viewer.
Save the current scene.
Set the speed unit.
View or configure the dashcam settings.
Switch between the front and rear
videos.
Print the current scene.
Visit the THINKWARE website.
Displays the progress of video playback.
Displays the current front video. Right-click this pane to display the current video in full screen.
Displays the current rear video.
Play or control a video.
U1000
Displays the current and total running time of the
current video.
Indicates the G sensor value
Displays the GPS
Open a file, or
at the time of recording.
information at the time of
save a video
recording.
with a different
Indicates the vehicle’s driving speed at the time
name. Displays the playlist.
of recording.
42
Using the PC viewer
5.3.3 Playing recorded videos on the PC viewer (for Mac)
Follow the instructions to play recorded videos.
1 Turn off the product and remove the memory card. 2 Insert the memory card
into your Mac using a SD card reader or SD card adapter provided. 3 Open the
PC viewer. 4 Click and locate the memory card.
The video files in the memory card will be automatically added to the playlist
in the bottom-right corner of the PC viewer screen. The playlist section
layout is as follows.
Select a folder.
U1000
Displays a list of videos in the selected folder.
5 Double-click a video file after selecting a video folder, or click the Play
button () after selecting a
video file. The selected video file will be played.
43
Using the PC viewer
5.3.4 Video control menu overview (for Mac)
The following provides brief information about the PC viewer’s video control
menu.
U1000
Number
Item
Play/Pause
Stop
Play the previous file Rewind by 1 frame Skip forward by 1 frame Play the next file Zoom in Zoom out Restore image size Display scrollbar Reverse image Volume
Description Play or pause the selected video file. Stop playing the current video. The progress bar will move to the beginning of the video. Play the previous file in the currently selected folder. Rewind the video by 1 frame. Fast forward the video by 1 frame. Play the next file in the currently selected folder. Zoom into the current video. Zoom out of the current video. Restore the size of the current video to the original size. Display the scrollbar when the image is enlarged. Reverse the video upside down. Adjust the volume of the current video.
44
Settings
You can set the product features according to your needs and preferences using
the mobile viewer or the PC viewer. The following procedures are based on the
mobile viewer.
The product will stop recording while configuring settings on the mobile
viewer.
6.1 Managing the memory card
6.1.1 Partitioning the memory card
You can partition the memory card to adjust the storage space for different
types of video recordings. Refer to the following instructions to partition
the memory card.
1 From the mobile viewer, tap Dash Cam Settings > Memory Card Settings. 2 From
Memory Partition, select the desired memory partition type. The new setting is
applied
automatically.
6.1.2 Formatting the memory card
This menu allows you to format the memory card that is inserted in the
product. Refer to the following instructions to format the memory card.
1 From the mobile viewer, tap Dash Cam Settings > Memory Card Settings and tap
the Format button
under Formatting Memory Card.
2 From Formatting Memory Card, tap OK to proceed with memory formatting. All
the data stored on the
memory card will be erased after the formatting. Tap Cancel to cancel memory
formatting.
6.1.3 Configuring the video overwriting function
This menu allows new video files to overwrite the oldest video files in the
storage reserved for each mode.
1 From the mobile viewer, tap Dash Cam Settings > Memory Card Settings. 2 From
Overwrite Videos, select the modes to allow video overwriting. The new setting
is applied
automatically.
45
Settings
6.2 Setting the camera
You can adjust the brightness of the front and rear view and flip the rear
view image upside down.
6.2.1 Setting resolution of the front and rear camera
You can set the resolution of the front and rear camera. Refer to the
following instructions to set the resolution.
1 From the mobile viewer, tap Dash Cam Settings > Camera Settings. 2 From
Resolution-front/rear, select the desired resolution. The new setting is
applied automatically
6.2.2 Setting the brightness of the front camera
You can set the brightness of the front view recording. Refer to the following
instructions to set the brightness.
1 From the mobile viewer, tap Dash Cam Settings > Camera Settings. 2 From
Brightness-front, select Dark, Mid, or Bright. The new setting is applied
automatically.
6.2.3 Setting the brightness of the rear camera
You can set the brightness of the rear view recording. Refer to the following
instructions to set the brightness.
1 From the mobile viewer, tap Dash Cam Settings > Camera Settings. 2 From
Brightness-rear, select Dark, Mid, or Bright. The new setting is applied
automatically.
6.2.4 Flipping the rear view upside down
You can flip the rear view image upside down. Follow the instructions to
activate the feature.
1 From the mobile viewer, tap Dash Cam Settings > Camera Settings. 2 From
Rotate Rear Camera, select Enabled or Disabled. The new setting is applied
automatically.
46
Settings
6.3 Setting recording features
You can set and adjust various features for recording, including the detection
sensitivity for recording when the product detects an impact during continuous
recording.
6.3.1 Setting the continuous impact detection sensitivity
You can set the detection sensitivity for recording when an impact is detected
while driving. When you set the sensitivity, you must consider the road
conditions, traffic situation, and your driving style.
1 From the mobile viewer, tap Dash Cam Settings > Record Settings. 2 From
Continuous Mode Incident Recording Sensitivity, select the desired
sensitivity. The new setting is
applied automatically.
6.3.2 Setting the Super Night Vision feature
You can record bright and high resolution videos while parking at night if you
activate the Super Night Vision feature. Follow the instructions to select a
recording mode to use the Super Night Vision feature.
1 From the mobile viewer, tap Dash Cam Settings > Record Settings. 2 From
Super Night Vision, select the desired recording mode to use the Super Night
Vision feature. The
new setting is applied automatically.
6.3.3 Setting parking mode
You can set the operating mode of the product while the vehicle is parked.
Follow the instructions to set parking mode.
To use parking mode, you must install the hardwiring cable (optional). If
continuous power is not supplied to the product, the product will stop
recording when the vehicle engine is turned off.
For more information about parking mode, refer to “3.5 Using parking mode”
1 From the mobile viewer, tap Dash Cam Settings > Record Settings. 2 From
Parking Mode, select the desired parking mode option. The new setting is
applied automatically.
47
Settings
6.3.4 Setting the impact sensitivity in parking mode
You can set the detection sensitivity for recording when impact is detected
while parking. Refer to the following instructions to set the parking impact
sensitivity.
1 From the mobile viewer, tap Dash Cam Settings > Record Settings. 2 From
Impact Sensitivity in Parking Mode, select the desired sensitivity. The new
setting is applied
automatically.
6.3.5 Setting the motion detection sensitivity
The Motion detection feature records a video when a moving object is detected
near your vehicle. Refer to the following instructions to set the motion
detection sensitivity.
1 From the mobile viewer, tap Dash Cam Settings > Record Settings. 2 From
Motion Detection Sensitivity, select the desired sensitivity. The new setting
is applied
automatically.
6.3.6 Setting the record timer feature
When you activate the record timer feature, the product will record a video in
parking mode at a preset time. Refer to the following instructions to set the
time.
1 From the mobile viewer, tap Dash Cam Settings > Record Settings. 2 From
Record Timer, select the desired time. The new setting is applied
automatically.
The vehicle battery will not be charged while the vehicle is parked. If you
record in parking mode for an extended period, the vehicle’s battery may be
depleted and you may not be able to start the vehicle.
6.3.7 Setting the battery protection feature
You can set to use the battery protection feature. Follow the instructions to
activate the feature.
1 From the mobile viewer, tap Dash Cam Settings > Record Settings. 2 From
Battery Protection, select Enabled or Disabled. The new setting is applied
automatically.
48
Settings
6.3.8 Setting the battery cutoff voltage feature
You can set the voltage limit to stop recording at when using the Low Voltage
Off feature. Refer to the following instructions to set the voltage.
· The battery cutoff voltage can be set only when the Battery Protection
setting is set to Enabled. · If the Off voltage value is too low, the product
may consume the battery completely depending on the
conditions like the vehicle type or temperature.
1 From the mobile viewer, tap Dash Cam Settings > Record Settings. 2 From 12V
or 24V, select the desired voltage.
For vehicles using a 12 V battery (most passenger vehicles), configure the 12V
setting. For vehicles using the 24 V battery (trucks and commercial vehicles),
adjust the 24V setting. The new setting is applied automatically.
6.3.9 Setting the battery protection feature for wintertime
You can set the month(s) during the cold season to apply the low voltage
protection level of the vehicle. Refer to the following instructions to set
the month(s).
1 From the mobile viewer, tap Dash Cam Settings > Record Settings. 2 From
Wintertime Battery Protection, select the month(s) to apply the battery
protection feature. The
new setting is applied automatically.
6.3.10 Setting RADAR
Follow the instructions to turn on or off the RADAR module (optional).
1 From the mobile viewer, tap Dash Cam Settings > Record Settings. 2 From
RADAR, select Enable or Disabled. The new setting is applied automatically.
49
Settings
6.4 Setting road safety features
You can activate or deactivate a safety camera alert system, a lane departure
warning system (LDWS), a forward collision warning system (FCWS), a low speed
Forward collision warning system (low speed FCWS), and a front vehicle
departure warning (FVDW) and set their options.
6.4.1 Setting the safety cameras
When the vehicle approaches or passes the speed limit zone, the safety camera
alert system will collect GPS signals and safety camera data. Refer to the
following instructions to enable or disable this feature.
1 From the mobile viewer, tap Dash Cam Settings > Road Safety Settings. 2 From
Safety Cameras, select Enabled or Disabled. The new setting is applied
automatically.
6.4.2 Setting the mobile zone alert
Follow the instructions to turn on or off the mobile zone alert.
1 From the mobile viewer, tap Dash Cam Settings > Road Safety Settings. 2 From
Mobile Zone Alert, select Enabled or Disabled. The new setting is applied
automatically.
6.4.3 Identifying the vehicle type
Refer to the following instructions to initialize the ADAS calibration
setting.
1 From the mobile viewer, tap Dash Cam Settings > Road Safety Settings. 2 From
Vehicle Type, select your vehicle’s type. The new setting is applied
automatically.
6.4.4 Initializing the ADAS calibration setting
Refer to the following instructions to identify your vehicle type for using
the ADAS feature.
1 From the mobile viewer, tap Dash Cam Settings > Road Safety Settings and tap
the Reset button under
Initialize ADAS.
2 From Initialize ADAS, tap Confirm to proceed with initializing. Tap Cancel
to cancel initializing.
50
Settings
6.4.5 Setting the lane departure warning sensitivity
When the vehicle departs its lane, the LDWS will detect the lane departure via
the real-time video image and warn the driver. Refer to the following
instructions to set the detection sensitivity or activate or deactivate this
feature.
1 From the mobile viewer, tap Dash Cam Settings > Road Safety Settings. 2 From
LDWS (Lane Departure Warning), select the desired sensitivity. The new setting
is applied
automatically.
6.4.6 Setting the lane departure detection speed
You can change the lane departure detection speed. Refer to the following
instructions to set the lane departure detection speed.
1 From the mobile viewer, tap Dash Cam Settings > Road Safety Settings. 2 From
LDWS Speed, select the desired sensitivity. The new setting is applied
automatically.
6.4.7 Setting the forward collision detection sensitivity
When the vehicle drives at 30 km/h or above, the FCWS will detect forward
collision danger via the realtime video image and warn the driver. Refer to
the following instructions to set the detection sensitivity or activate or
deactivate this feature.
1 From the mobile viewer, tap Dash Cam Settings > Road Safety Settings. 2 From
FCWS (Forward Collision Warning), select the desired sensitivity. The new
setting is applied
automatically.
51
Settings
6.4.8 Setting the low speed forward collision detection sensitivity
When the vehicle drives at 30 km/h or lower, the Low Speed FCWS will detect
forward collision danger via the realtime video image and warn the driver.
Refer to the following instructions to set the detection sensitivity or
activate or deactivate this feature.
1 From the mobile viewer, tap Dash Cam Settings > Road Safety Settings. 2 From
Low Speed FCWS, select the desired sensitivity. The new setting is applied
automatically.
6.4.9 Setting front vehicle departure warning
When the vehicle is stopped in traffic, this feature will detect the departure
of the vehicle in front and notify the driver. Refer to the following
instructions to enable or disable this feature.
1 From the mobile viewer, tap Dash Cam Settings > Road Safety Settings. 2 From
FVDW (Front Vehicle Departure Warning), select Enabled or Disabled. The new
setting is applied
automatically.
6.5 Configuring the system settings
This menu allows you to configure the hardware settings that are globally
applied to the system during operation, such as the display language and
screen brightness.
6.5.1 Setting the display language
Select a language to display on the screen. Follow the instructions to select
a language.
1 From the mobile viewer, tap Dash Cam Settings > System Settings. 2 From
Language, select the desired language. The new setting is applied
automatically.
52
Settings
6.5.2 Adjusting the system volume
This menu allows you to adjust the voice guidance volume. Follow the
instructions to adjust the volume.
1 From the mobile viewer, tap Dash Cam Settings > System Settings. 2 From
Volume, select 0, 1, 2, or 3. The new setting is applied automatically.
If you select 0, the voice guidance will be disabled.
6.5.3 Setting the Security LED
Follow the instructions to turn on or off the security LED.
1 From the mobile viewer, tap Dash Cam Settings > System Settings. 2 From
Security LED, select the desired mode. The new setting is applied
automatically.
6.5.4 Setting the rear camera LED
Follow the instructions to turn on or off the rear camera LED.
1 From the mobile viewer, tap Dash Cam Settings > System Settings. 2 From Rear
Camera LED, select Enabled or Disabled. The new setting is applied
automatically.
6.5.5 Setting the time zone
Follow the instructions to set the time zone.
1 From the mobile viewer, tap Dash Cam Settings > System Settings. 2 From Time
Zone, select the desired time zone. The new setting is applied automatically.
53
Settings
6.5.6 Setting the daylight saving time
Follow the instructions to set the daylight saving time.
1 From the mobile viewer, tap Dash Cam Settings > System Settings. 2 From
Daylight Saving, select Enabled or Disabled. The new setting is applied
automatically.
6.5.7 Setting the speed unit
Follow the instructions to set the speed unit.
1 From the mobile viewer, tap Dash Cam Settings > System Settings. 2 From
Speed Unit, select km/h or mph.
6.5.8 Setting the speed stamp
Follow the instructions to turn on or off the speed stamp feature.
1 From the mobile viewer, tap Dash Cam Settings > System Settings. 2 From
Speed Stamp, select Enabled or Disabled. The new setting is applied
automatically.
6.5.9 Setting the Wi-Fi frequency
Follow the instructions to set the Wi-Fi frequency.
1 From the mobile viewer, tap Dash Cam Settings > System Settings. 2 From Wi-
Fi Frequency, select 2.4GHz or 5GHz. The new setting is applied automatically.
6.5.10 Setting the voice recording
Follow the instructions to turn on or off the voice recording feature.
1 From the mobile viewer, tap Dash Cam Settings > Voice Recording. 2 From
Voice Recording, select Enabled or Disabled. The new setting is applied
automatically.
54
Settings
6.6 Configuring network function settings
You can activate or deactivate network function and driving impact
notification.
6.6.1 Setting the network function
Follow the instructions to turn on or off the network function.
1 From the mobile viewer, tap Dash Cam Settings > Network Function Settings. 2
From Network Function, select Enabled or Disabled. The new setting is applied
automatically.
6.6.2 Setting sensitivity for strong impact notification while driving
You can set the detection sensitivity to notify you if a strong impact is
detected while driving. Follow the instructions to select a sensitivity for
the strong driving impact notification.
1 From the mobile viewer, tap Dash Cam Settings > Network Function Settings. 2
From Strong Impact Notification While Driving, select the desired sensitivity.
The new setting is applied
automatically.
1G: An acceleration of 1G equates to a rate of change in velocity of
approximately 35 kilometers per hour (22 mph) for each second that elapses. ·
Impact 1 = 3G · Impact 2 = 4G
6.6.3 Setting driving impact video upload
You can choose to upload driving impact videos to the cloud server if an
impact is detected while driving. Follow the instructions to enable or disable
this feature.
1 From the mobile viewer, tap Dash Cam Settings > Network Function Settings. 2
From Upload Driving Impact Video, select Enabled or Disabled. The new setting
is applied
automatically.
55
Settings
6.6.4 Setting impact notification while parked
Follow the instructions to turn on or off the impact notification when the
vehicle is parked.
1 From the mobile viewer, tap Dash Cam Settings > Network Function Settings. 2
From Notify impact while parked, select Enabled or Disabled. The new setting
is applied automatically.
6.6.5 Setting sensitivity for strong impact notification while parked
You can set the detection sensitivity to notify you if an strong impact is
detected while the vehicle is parked. Follow the instructions to select a
sensitivity for the strong impact notification while parked.
1 From the mobile viewer, tap Dash Cam Settings > Network Function Settings. 2
From Strong Impact Notification While Parked, select the desired sensitivity.
The new setting is applied
automatically.
1G: An acceleration of 1G equates to a rate of change in velocity of
approximately 35 kilometers per hour (22 mph) for each second that elapses. ·
Impact 1 = 3G · Impact 2 = 4G
6.6.6 Setting strong impact video while parked upload
You can choose to upload strong impact videos to the cloud server if a strong
impact is detected while the vehicle is parked. Follow the instructions to
enable or disable this feature.
1 From the mobile viewer, tap Dash Cam Settings > Network Function Settings. 2
From Upload Strong Impact Videos Recorded While Parked, select Enabled or
Disabled. The new
setting is applied automatically.
56
7. Accessing the product information
New users may benefit from the basic product information that can be accessed from the Menu screen.
7.1 Viewing the product information
From the mobile viewer, tap Dash Cam Info to view product information. The following product information will be displayed on the screen.
· Model Name · Memory Size
· Firmware Ver. · LOCAL ID
· Safety Camera Ver. · GPS Info
7.2 Accessing and configuring the GPS
A GPS module is used to include the location data in the recorded videos. From
the mobile viewer, tap Dash Cam Info > GPS Info to view the GPS features. The
connection status, signal strength, time (UTC), vehicle speed, current
altitude, and Horizontal Dilution of Precision (HDOP) are displayed on the
screen.
Tap to initialize the GPS, and allow it to locate the current position.
Horizontal Dilution of Precision (HDOP) HDOP is a value that refers to GPS
deviation due to satellite positioning.
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Upgrading the firmware
A firmware upgrade is provided to enhance the product’s features, operation or
to increase stability. For optimal operation of the product, ensure that you
keep the firmware up to date. Follow the instructions to upgrade the firmware.
1 On your PC, open a web browser and go to
http://www.thinkware.com/Support/Download. 2 Select the product and download
the latest firmware upgrade file. 3 Unzip the downloaded file. 4 Disconnect
power to the product and remove the memory card. 5 Open the memory card on a
PC and copy the firmware upgrade file to the root folder of the memory
card.
6 While the power is disconnected from the product, insert the memory card
into the memory card slot
on the product.
7 Connect the power cable to the product, and then turn on the power (ACC ON)
or start the engine to
turn on the product. The firmware upgrade starts automatically, and the system
will restart once the firmware update is completed.
Do not disconnect the power or remove the memory card from the product during
the upgrade. Doing so may cause serious damage to the product, or to the data
stored in the memory card.
You can also update the firmware from the mobile viewer and the PC viewer.
9. Resetting the product
Press and hold the voice recording ( ) and manual recording (REC) buttons
simultaneously until you hear beeps.
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Troubleshooting
The following table lists the problems users may encounter while using the product and measures to resolve them. If the problem persists after taking the measures provided in the table, contact the customer service center.
Problems Cannot power on the product The voice guide and/or buzzer do not
sound. The video is unclear or hardly visible.
The memory card cannot be recognized.
The recorded video cannot be played on a PC. GPS signal cannot be received
even though the external GPS receiver is installed.
Solution
· Make sure the power cable (the car charger or the hardwiring cable) is
connected to the vehicle and the product properly.
· Check the vehicle’s battery level.
Check if the volume is set to the minimum. For more information about how to
adjust the volume, refer to “6.5.2 Adjusting the system volume”.
· Ensure that the protective film on the camera lens has been removed. The
video may look unclear if the protective film is still on the camera lens.
· Check the installation location of the front or rear camera, turn on the
product, and then adjust the camera’s viewing angle.
· Ensure that the memory card has been inserted in the correct direction.
Before inserting the memory card, ensure that the metal contacts on the memory
card are facing toward the lens of the product.
· Turn off the power, remove the memory card, and then check to ensure that
the contacts in the memory card slot are not damaged.
· Ensure that the memory card is an authentic product distributed by
THINKWARE. THINKWARE does not guarantee compatibility and normal operation of
third-party memory cards.
The recorded videos are stored as MP4 video files. Ensure that the video
player installed on your PC supports the playback of MP4 video files.
The GPS signal may not be received in out-of-service areas, or if the product
is located between tall buildings. Also, GPS signal reception may not be
available during storms or heavy rain. Try again on a clear day at a location
that is known to have a good GPS reception. It may take up to 5 minutes until
GPS reception is established.
59
Specifications
To see the product specifications, refer to the following table.
Item Model name Dimensions / Weight Memory
Specification
U1000 64 x 111.5 x 32 mm / 112 g 2.5 x 4.4 x 1.3 inch / 0.24 lb microSD memory
card
Continuous Rec
Recording mode
Incident Rec Manual Rec
Parking Rec (parking mode)
Audio Recording
Camera sensor Angle of view (Lens) Video Frame rate Audio Acceleration sensor
8.42M pixels, 1/1.8″ Sony Exmor R STARVIS Approximately 150° (diagonally) UHD (3840 x 2160) / H.264 / file extension: MP4 Maximum 30 fps HE-AAC 3-axis acceleration sensor (3D, ±3G)
Rear camera (optional) V-IN port
GPS Power input Power consumption Auxiliary power unit LED indicator Alarm Operating temperature Storage temperature Connection Interface
Embedded GPS DC 12 / 24 V supported 2ch: 5.1 W / 1ch: 3.1 W (mean) Super capacitor GPS LED, Rec LED, Wi-Fi LED Built-in speakers 14 140 / -10 60 -4 158 / -20 70 1 x V-IN port
Remarks
32 GB, 64 GB, 128 GB (UHS-I) Records videos in 1-minute segments (dual
channels are supported for recording the front and rear view) Records 10
seconds before and after the incident (total 20 seconds) Records from 10
seconds before and 50 seconds after manually starting the recording (total 1
minute) (Optional) Press the voice recording button to turn the audio
recording on or off
Applies equally to the front / rear recording
5 levels for sensitivity adjustment available Optional accessory that requires
separate purchase Safety driving section alert supported
Except for the fully charged supercapacitor / GPS
Voice guide (buzzer sounds)
60
Specifications
Before contacting a service center Please back up all important data stored in
the memory card. The data in the memory card may be deleted during repair.
Every product requested for repair is regarded as a device that has had its
data backed up. The customer service center does not back up your data.
THINKWARE is not responsible for any loss, such as data loss.
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http://www.thinkware.com
Ver. 1.1 (July. 2019)