PHILIPS PPM2301 Eye Mask Massager User Manual

June 5, 2024
Philips

PHILIPS PPM2301 Eye Mask Massager

Important Information

Please carefully read the operation manual before use and keep it properly.

Symbol Description
The following contents must be abided by so as to avoid personal injury or property loss.

  • The following diagrams are used to illustrate the contents that you should abide by.
  • It means forbidden
  • It means to operate according to the instructions

The people who are not suitable to use

  • The following population should be used with caution.

The people who are under medical treatment or people with the below conditions should consult with doctors or physiotherapists before use.

  • People who are pregnant or who will deliver a child
  • People with a temperature higher than 38°C.
  • People whose skins are insensitive to temperature
  • People who suffered from hypothermia burn People who feel uncomfortable.

The following groups/conditions are forbidden to use.
People are advised not to exercise or stretch by doctors. Such as thrombosis, severe aneurysm, acute venous tumor, various dermatitis, and various skin infections. As the application of the device may make the conditions deteriorate, it is forbidden to use.

  • People who are not able to express their will or people who can operate the device by themselves.
  • Children under 6 should not use this product. For children between 6 and 14, it is necessary to use it under the guidance of a guardian.
  • During the operation, if you feel dizzy, emesis, palpitation, and other abnormal responses, please immediately stop.
  • The device has a heating surface, people who are insensitive to heat should pay more attention while using it.

Application Precautions

  • Before use, please make sure that the products are intact. In case of damage, no matter small or large damage, please immediately stop using.
  • Before use, please check the battery capacity first and make sure that the battery capacity is sufficient.
  • Please stop using immediately if the device cannot be used or you feel uncomfortable and make sure to take out the battery compartment.
  • Please make sure to take out the battery compartment while the device is not in use.
  • Do not dismantle, remake or repair the product by yourself.
  • Do not violently drag the product or stab the product with a knife or sharp items.
  • Before disposing of the product, the battery must be taken out from the product according to the following steps:
    • Dismantle the battery compartment;
    • Dismantle the relevant wires inside and take out the battery;
    • The device must be disconnected from power while taking the battery out;
    • The battery must be disposed of in a safe manner.

Application Precautions

  1. Keep it away from the furnace and do not use it in the electric heating quilt and the electric blanket.
  2. Do not use it in a humid environment.
  3. Do not use the product near a bathtub, shower, washbasin, or other utensils with high humidity.

Precautions for Maintenance

  • The battery compartment and the eye mask must be separately kept if the device will not be used in a long time.
  • Do not fall off the device or the battery compartment.
  • Two people shall not share the same device.
  • Do not spray water on the product or wash it with water.
  • Do not use it in places with a room temperature higher than 35°C or places with direct sunlight.
  • Do not use it in the bathroom or in places with high humidity.
  • Please make sure that the switch is normal if it has not been used for a long time or you use it again.
  • Please do not use volatile oil, thinner, alcohol, strong base detergent, or bleach to clean the device for maintenance.

Product Features

The product is heated by the heating sheet at a constant temperature. Vibration massage, it can speed up the blood circulation around the eyes and relieve eye fatigue. It can reduce eye puffiness and quickly rejuvenate together with an ice bag.

Parts Name

The product can relax the soft tissue of the body through the high-frequency impact, which can help relax the tense muscles and release the sour and fatigue after exercise. Different massage heads can be matched to massage the muscles. It is compact and portable.

How to Use

Product Installation

Method 1:
Power supply from the battery compartment Attaches the power supply compartment to the main body of the eye mask according to the direction shown in the figure.

Method 2:
Directly plug in usb or mobile power supply The product is connected to the magnetic power cord, and the other end is plugged into the USB power supply device.

For cool therapy, please put the ice bag in the refrigerator freezer for 10 minutes and then take it out. Afteer that, put the ice bag into the eye mask to use without turning the device on.

Operation

  1. Hold the button on the right side of the eye mask for 2 seconds to start it and the device will start to work;
  2. When you feel the vibration, put it on. The default message mode is (warm therapy+ vibration). Press the button to switch from massage mode and warm therapy mode (only heat) and the device will vibrate twice as a prompt;
  3. The device will be automatically off after working for 18 minutes for each level. In case to stop it, please hold the button for 2 seconds to turn it off.

Charging

  1. It takes about 30 minutes to charge the battery compartment. After charging, please pull out the charging cable in time.
    During charging, please take the battery compartment out from the device.

  2. The lamp ring of the battery compartment can be divided into 4 sections. When the battery connects to the device, the light will be on. Different light condition corresponds to the different battery capacity:

When the battery is low, the light of the battery compartment will flicker until the device stops working.

Maintenance

  • The moisture-proof and anti-pollution measures should be taken.
  • After use, please put the product in a safe place. Do not put any heavy items on the product to avoid damage of the product.
  • In case of failure, please contact technicians for repair and do not dismantle the product without authorization.
  • Please keep it in well-ventilated places and avoid sun exposure and protect it from the corrosion of the corrosive gas and liquid.
  • The simple shockproof facility has been equipped, which is suitable for flight, railway, road, and ship transportation. During transportation, avoid rain, snow, inversion and bump.
  • Please keep the products in places that are away from children.

Cleaning Method

  1. The dirt on the surface can be wiped off with a clean cloth.
  2. Please use a wet cloth soaked in neutral detergent to gently wipe the deep dirt.
  3. Make sure that the water will not go inside the product.
  4. Keep it dry in a natural manner.

After use, keep it in places that are away from direct sunlight or humidity. If you will not use it for a long time, please wipe the dirt and keep it in the storage bag so as to protect it from dust.

Troubleshooting

Failure Phenomenon| Speculat i v e Reason| Approach
---|---|---


The battery compartment light does not light up

| · The battery is too low

•   The battery compartment and the eye mask are not in place

| · Please charge and connect in time

•     Remove the battery compartment and reinstall it


The eye mask cannot be heated

| ·    Product is not turned an

·    Product use time is tao

long

| · Long press the switch to turn on

· Reboot

The battery compartment can not be charged| · Damaged charging cable or adapter

•    Dirty charging po r t

| · Replace the charging

cable or adapter

•    Clean the charging port

This chapter lists the most frequently asked questions about this product. If you cannot find the answer to your question, please contact the service hotline or an authorized service center in your area.

Notice:
If the fault cannot be eliminated or the product still fails to operate
satisfactorily, contact the after-sales service personnel, and do not disassemble or try to repair it by yourself.

Main Specification

Product Name Philios Ultra-Slim Massaqe Eve Mask
Product Model PPM2301
Charging Voltage SV
Working Voltage 3.7V
Working Power 6W

Warm Therapy

| 45±5°C
Char ng Current| 2A

Environmental Description

  1. The product meets the requirements of Restr cited Use Management Methods of Hazardous Substances in Electrical and Electronic Products.
  2. During the environmental service period, there will be no leakage or precipitation of hazardous substances that may impose an adverse effect on the consumers during the application, you can use it safely.
  3. The environmental service life of the product is 10 years, which will be valid on the prem se that you use the product according to the manual normally.

Parts name

| The name and content of hazardous substances in the product
---|---
Pb| Hg| Cd| Cr(VI)| PBB| PBDE
Plastc components| 0| 0| 0| 0| 0| 0
Storage Bag| 0| 0| 0| 0| 0| 0
Circuit board (electronic)

components

| X| 0| 0| 0| 0| 0
Power cord| 0| 0| 0| 0| 0| 0
Hardware

components

| X| 0| 0| 0| 0| 0
Motor components| X| 0| 0| 0| 0| 0
The table has been prepared according to the provisions of SJ/T 11364.

O: It means that the content of the hazardous substance In all homogeneous materials of the component is lower than the limit stipulated in GB/T26572.

X : It means that the content of the hazardous substance in some homogeneous material of the component exceeds the limit stipulated in GB/T26572.

(Remark: The cause of excess for the hazardous substance for the parts marked with” X” is restricted by the current industrial level and such substance cannot be substituted or minimized for the time being)

Service Guideline for Warranty

Warranty and Service
The product is a household appliance with exquisite design and high-quality components. Within two years from the date of purchase, you will receive free warranty service for any damage caused by the manufacturing process or components under normal operation confirmed by our maintenance service. The warranty service does not include consumable components, transportation fees, and door-to-door service. Please show the proof of purchase to the service personnel during maintenance. You cannot receive free warranty service under the following conditions:

  1. Damage by improper operation, such as improper components connection, improper installation, deprivation of manual use, and misoperation.
  2. Negligence and damage because of transportation or other accident.
  3. Maintenance and modification without approval.
  4. Other damage caused by force majeure (such as natural disasters, abnormal voltage, etc.).
  5. Damage caused by general use outside the home (e.g. industrial and commercial use).
  6. Aging, wearing, and tearing are caused by the normal operation of the product without affecting the normal operation of the product.

This statement serves as publicity for free maintenance within the specified time limit and conditions and does not limit the legal rights of consumers.

Please contact our local maintenance service center for any information or difficulties or you can consult through the hotline. HongKong Hotline: 852-3188-4987 Service Email: Philips.Massage.hk@centuryfield.com Taiwan Hotline: 0800-661-600 Service Email: Philips.Massage.hk@centuryfield.com Warranty Card.

Product Model| | Customer N ame|
---|---|---|---
Seller| | Contact No.|
Date of Purchase| | Serial No .|
Custome r Address|
Maintenance Content| Date| Maintenance Personnel
| |
| |

Packing List

Main Unit 1x USB charging Cable 1x
Battery Compartment 1x Storage Bag 1x
Ice bag 1x U se r M a nu a l 1x
Magnetic Power Supply Cable 1x Certificate of Conformity 1x

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