neumi Atom Cast TV Stick User Manual
- June 5, 2024
- neumi
Table of Contents
Atom Cast TV Stick
User Manual
LET US HELP!
Our friendly customer service team is standing by to answer questions, help
with setup, or fix issues.
**support@neumitech.com
www.neumitech.com
One Year Warranty**
Congratulations on your purchase of the NEUMI ATOM CAST digital media player.
We know your time is valuable, so we have configured this media player with
optimized default settings that is suitable for most users. This manual
contains information on how to adjust the settings to customize your user
experience. If you encounter any difficulties or have questions, please email
SUPPORT@NEUMITECH.COM and our friendly support
team will help you promptly.
First Things First – Connect It All Up!
In the package are your new media player, an AC power adapter, remote control,
AV cable, and this user’s manual. Take a minute to examine the player to
become familiar with the available connectors, this step will save you time
later: 
- USB 2.0 connector #1 for USB drives, keyboards, and mouse
- USB 2.0 connector #2 for USB drives, keyboards, and mouse
- Micro USB connector for power only
- IR input jack for wired infrared remote sensor
- Memory card reader for microSD cards
- HDMI to connect to a TV or home theater with HDMI input
User Advice: Place the wired remote sensor where it can “see” the IR
signal from the remote control. For additional convenience, you may purchase a
wireless radio remote control and install the receiver in one of the two USB
ports. A wireless radio remote does not require line-of-sight, allowing the
remote to be held in any position.
To get your media player ready for use:
- Connect the media player to your TV by plugging it into an available HDMI input port. The included HDMI extension cable can be used if needed. If a longer extension cable is needed, be sure to purchase one that is HDMI 2.0 compliant.
- Connect the IR receiver cable and mount the receiver where it can “see” the IR signal from the remote control.
- Turn on your TV and set it to the appropriate input source where the media player is connected.
- Connect the AC adapter for the media player – it will turn on automatically. Ta-da!
- Install two AAA batteries (not included) into the remote control.
That’s it! Now all you need to do is load some videos onto a Micro SD card or USB drive (not included) and begin enjoying your new media player.
How Do I Play Videos? How Do I…
How do I load videos, photos, or music onto the media player?
Use a computer to
copy videos, photos, or music onto a Micro SD card or USB drive (not
included). Organize the files in folders to make them easier to manage. The
player supports up to 1000 files per folder. If there are more than 1000 files
in a folder, the additional files may not be read by the player.
After copying your media files, insert the Micro SD card or USB drive into the
media player to play the videos, photos, or music.
User Advice: The media player does not have any internal memory. It must be
used with a Micro SD card up to 512GB or a USB drive up to 4TB. If your Micro
SD card or USB drive is not recognized, make sure is using FAT32, exFAT, or
NTFS file system format. For help please email
SUPPORT@NEUMITECH.COM 
How do I play a video?
After powering on, the media player will display the main menu. Select the
Video icon from the main menu, then select the USB drive or Micro SD Card
to browse for video files to play. Find the video you would like to play,
press the OK button on the remote and it will begin playing. The media
player can also be configured to automatically start playing videos whenever
it is turned on – please refer to the settings section for how to configure
and use this automatic playback feature.
During video playback, you can…
- Pause or resume playback using the OK button. Press the Return button to stop.
- Press the Left/Right buttons to quickly skip backward or forward. Press and hold the Left/Right buttons to use the timeline slider to quickly get to a point in the video.
- Use the Up/Down buttons on the remote to go to the previous or next video.
Additional photo display options are available by pressing the Menu
button: 
- Display Ratio – Choose between stretched full screen or original aspect ratio.
- Play Mode – Set the video playback repeat mode for one or all videos.
- Subtitle – Select the subtitle track to display or turn off the subtitle.
- Audio Track – Select which audio track to play.
How do I display subtitles for a video?
The NEUMI ATOM CAST supports internal and external subtitles, including SRT,
SUB+IDX, and PGS formats. If both internal and external subtitles are
detected, they are listed together, with a maximum of 10 subtitle tracks. To
use an external subtitle file, name it the same as the video, but with a
language and “SRT” file extension, and place it in the same folder as the
video. For example:
To display a subtitle track, press the Menu button on the remote control
to bring up the playback menu, select the subtitle track you want to display
and press the OK button to confirm. To stop displaying subtitles, select
“Close Subtitle” in the playback menu.
Expert Note: Subtitle text encoding uses the UTF-8 code page by default.
Due to the many ways in which text can be encoded, the only officially
supported subtitle languages are English, Spanish, and Chinese.
How do I play photos?
From the main menu, select the Photo icon, then select the USB drive or
Micro SD Card to browse for photos to play. Find the photo you would like to
play, press the OK button on the remote and it will be displayed. The
media player recognizes up to 1000 photos in a folder and can play a slideshow
of photos within the same folder. The media player can also be configured to
automatically start playing photos in a slideshow whenever it is turned on –
please refer to the settings section for how to configure and use this
automatic playback feature.
During photo playback, you can…
- Pause or resume photo slideshow using the OK button. Press the Return button to stop.
- Use the Left/Right buttons on the remote to go to the previous or next photo.
- Use the Up/Down buttons on the remote to rotate the display of the photo. Note that this effect is only for display and is not saved.
Additional photo display options are available by pressing the Menu button:
- Effect – Sets the slideshow transition effect.
- Interval – Set the delay time between photos in a slideshow.
- Play Mode – Selects sequential or random order for slideshow.
- Show Details – Toggle display of photo name and date taken.
How do I play music?
From the main menu, select the Audio icon, then select the USB drive or
Micro SD Card to browse for music files to play. Find the file you would like
to play, press the OK button on the remote and it will begin playing. The
media player can also be configured to automatically start playing music
whenever it is turned on – please refer to the settings section for how to
configure and use this automatic playback feature.
During music playback, you can…
- Pause or resume the song using the OK button. Press the Return button to stop.
- Press the Left/Right buttons to quickly skip backward or forward. Press and hold the Left/Right buttons to use the timeline slider to quickly get to a point in the video.
- Use the Up/Down buttons on the remote to go to the previous or next video.
- Use the Menu button to change the playback order of the songs in the current folder:
Random, Sequential Repeat, Sequential, Repeat One. 
How do I play videos, photos, or music automatically?
The NEUMI ATOM CAST can be configured to automatically play videos, photos, or
music when:
- Power is plugged in, including when power is restored after an outage
- Turned on using the remote control
- A Micro SD card or USB drive is inserted
To enable this feature, go to the Settings menu and enable the Auto Playback setting.
Make sure the videos, photos, and music files that you want to automatically play are in the root folder and not in any subfolders. The Auto Playback feature will only play one type of media file and will not mix files. It will first look for videos to play; if no video files are found it will look for music files to play; if no music files are found it will look for photos to play. To automatically play one file type, make sure that there are no other file types in the root folder of the Micro SD card or USB drive. To control the sequence of playback, name the files using a common format and in alphabetical order:
How do I use the EShare feature?
User Advice: EShare feature performance is dependent on the speed and
signal quality of the Wi-Fi network. High bitrate 1080p or 4K videos may not
stream/cast smoothly. Please ensure that the ATOM CAST has a strong Wi-Fi
signal for the best experience.
The ATOM CAST comes pre-configured for use with EShare – a powerful
application that provides wireless media casting, screen mirroring, and remote
control capabilities:
- Cast videos, photos, and music from your phone/tablet/computer to the ATOM CAST
- Mirror the display of the ATOM CAST to your phone/tablet/computer screen
- Mirror the display of your phone/tablet/computer to the ATOM CAST, without audio
- Stream the camera feed from your phone/tablet/computer to the ATOM CAST
- Use your phone/tablet/computer as a remote control or keyboard for the ATOM CAST
To use EShare download and install the EShare app on your smartphone, tablet, or computer. The EShare app is available for installation from Google Play, Apple App Store, Microsoft Store, and Chrome Web Store.
After installing EShare on your smartphone, tablet, or computer, make sure the
ATOM CAST is connected to the same Wi-Fi network. Start the EShare app and it
will automatically find and connect to the ATOM CAST. For specific
instructions on how to use the casting and streaming features in EShare,
please refer to the instructions provided within the EShare app.
How do I use the UPnP/DLNA feature?
User Advice: UPnP/DLNA feature performance is dependent on the speed and
signals quality of the Wi-Fi network. High bitrate 1080p or 4K videos may not
stream/cast smoothly. Please ensure that the ATOM CAST has a strong Wi-Fi
signal for the best experience.
The ATOM CAST has a built-in UPnP Renderer that can be used to play videos,
photos, and music from a UPnP server that is on the same local network. This
is useful for users who have a centralized library of media files that they
would like to play on TVs in different parts of the house. Setting up and
configuration of a UPnP server is beyond the scope of this user manual,
although there are numerous tutorials on the Internet on how to do this with
free software tools.
The UPnP Renderer name for the ATOM CAST is “MediaCenter” followed by a string
of unique numbers. It will be automatically listed on the UPnP casting device
as an available renderer, such as shown in the screenshots below from an
example Android phone and Windows 10 computer:
When the UPnP cast video is playing, a limited number of video playback controls are available using the ATOM CAST remote control. Playback can also be controlled using the UPnP casting device.
I Now Have Additional Questions…
Here are some common questions and answers. If you have additional questions,
please email SUPPORT@NEUMITECH.COM for
additional help!
Video does not play or plays with problems
The media player supports video, music, and photo files that meet the
following requirements:
Video File Support
- Container files: MKV, MP4, MOV, VOB, AVI, TS, M2TS, WMV
- MPEG1, MPEG2, MPEG4/ASP, VP8 – maximum 1920×1080@60fps, 50mbps
- H.264/AVC, H.265/HEVC – maximum 4096×2304@30fps, 2048×1080@60fps, 200mbps
Music File Support
- Formats: MP3, FLAC, OGG, APE, AAC
- Bitrate: 32kbps to 320kbps
Photo File Support
- Formats: JPG, PNG, GIF (non-animated), BMP
The most common cause for videos not playing is an unsupported video codec or
a resolution that is higher than the maximum supported. You can use the free
MediaInfo tool at https://mediaarea.net/MediaInfoOnline to check if your
video satisfies these requirements. Videos that do not play can be recoded
using free software to be compatible. Please email our support team at
SUPPORT@NEUMITECH.COM if you need help doing
the conversion.
The USB drive or Micro SD card cannot be read
For USB drives and Micro SD cards, check that the drive is using FAT32, exFAT,
or NTFS file system. Some drives come with hidden files from the factory that
may cause error messages. Please try copying all files off of the drive,
reformatting the drive, and then copying the files back onto the drive.
The media player does not support Micro SD cards or USB drives that other file
systems such as HFS+, or EXT3/4. Please email
SUPPORT@NEUMITECH.COM if you need help
troubleshooting storage-related issues.
Photos are displayed sideways or upside down
The media player is designed to display photos as-is without making any
changes to them. This ensures that your photos are never accidentally damaged
or overwritten. The rotation function provided by the media player only
changes how the current photo is shown on screen – the rotation change is not
saved to the photo file. Therefore, the next time the photo is shown, it is
again displayed without any rotation applied.
Please visit WWW.NEUMITECH.COM for tutorials on
how to fix image rotation issues using free software. Please email
SUPPORT@NEUMITECH.COM if you need further help
in this regard.
Photos have black bars on the sides or above/below
The media player shows all photos without cropping any portion of the
photo. For photos that do not exactly match the display ratio of the TV
screen, there will be black bars added to the sides or above/below the photo.
This is normal behavior and your computer/phone work the same way. To
eliminate black bars, make sure your photos are a perfect match for the
resolution of the TV screen, such as 1920×1080.
The player does not respond to the remote control
To see if the remote is working, please use the cell phone trick where you
look at the remote’s signal emitter through your cell phone’s camera. If you
have an iPhone, use it in selfie mode with the front camera since the main
camera has an IR filter. If the remote is working, you’ll see the emitter
light up through your phone’s camera. This helps determine if the remote is
bad. Please email SUPPORT@NEUMITECH.COM if you
need additional assistance.
Settings Menu
Network – Connect to a Wi-Fi network. Note that the network features of
the ATOM CAST are dependent on the speed and signal quality of the Wi-Fi
network. High bitrate 1080p or 4K videos may not stream/cast smoothly. Please
ensure that the ATOM CAST has a strong Wi-Fi signal for the best experience.
Language – Sets the media player’s operating language
Display Resolution – Sets the video output resolution. By selecting Auto,
the player will attempt to determine the optimal resolution setting. Select a
different resolution if desired.
Display Zoom – Adjust the edge of the output image so that it properly
fits the TV screen.
Audio Output Mode – Sets the audio output mode. In Normal mode, audio
will be output through HDMI or analog AV output depending on which method is
used to connect the media player to a TV. If this setting is set to Analog
mode, audio will be output only through the AV output jack. It is, therefore,
possible to have the video output to a TV using HDMI, and the audio output to
a stereo system using the analog AV connection.
System Sounds – Enable or disable the system sound when the user presses
a remote control button.
Volume Setting – Set the audio output volume. The remote control volume
buttons can also be used to set the audio output volume.
Audio Output Format – Set the audio output format. The Default setting is
stereo PCM output. Select Passthrough to send surround sound audio to a home
theater receiver.
Close Subtitle – Set the default subtitle display behavior when playing a
video. When enabled, subtitles will be closed and not shown by default.
Auto Playback – Automatically play videos, music, or photos found on the
root directory of a USB drive or Memory Card. The Auto Playback feature will
only play one type of media file and will not mix files. It will first look
for videos to play; if no video files are found it will look for music files
to play; if no music files are found it will look for photos to play.
Factory Reset – When selected, resets all settings back to factory
default
Support Info – Display technical support contact information.
About – Display the current firmware version and access the online
firmware update menu.
Firmware Updates** – When available, firmware updates will be available for download from our product information website WWW.NEUMITECH.COM and will include installation instructions.
Specification
Video File Support
- Container files: MKV, MP4, MOV, VOB, AVI, TS, M2TS, WMV
- MPEG1, MPEG2, MPEG4/ASP, VP8 – maximum 1920×1080@60fps, 50mbps
- H.264/AVC, H.265/HEVC – maximum 4096×2304@30fps, 2048×1080@60fps, 200mbps
Music File Support
- Formats: MP3, FLAC, OGG, APE, AAC
- Bitrate: 32kbps to 320kbps
Photo File Support
- Formats: JPG, PNG, GIF (non-animated), BMP
Storage Drive Support
- USB drives with FAT32, exFAT, or NTFS file systems
- Micro SD cards with FAT32, exFAT, or NTFS file systems
Video Output
- HDMI: 720p, 1080i, 1080p, 2160p, all @50Hz/60Hz
- AV: 720×576 (PAL), 720×480 (NTSC)
Audio Output
- HDMI: PCM, Passthrough
- AV: Stereo
Dimensions:
- 4.57” x 1.54” x 0.55” (116mm x 39mm x 14mm), player alone
- Weight: 1.4 Ounce (39 Grams), player alone
FCC Statement
-
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation. -
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20cm between the radiator & your body.
STANDARD LIMITED WARRANTY
The manufacturer warrants this product to be free from defects in workmanship
and materials under normal use for one (1) year from the original purchase
date. The manufacturer agrees, at its option during the warranty period, to
repair any defect in material or workmanship or to furnish a repaired or
refurbished product of equal value in exchange without charge (except for a
fee for shipping, handling, packing, return postage, and insurance which will
be incurred by the customer). Such repair or replacement is subject to
verification of the defect or malfunction and proof of purchase as confirmed
by showing the model number on the original dated sales invoice.
WARRANTY LIMITATIONS
This warranty does not include:
- Normal wear and tear
- Any condition resulting from other than ordinary use or any use for which the product was not intended
- Any condition resulting from incorrect or inadequate maintenance or care, modifications, misuse, abuse, negligence, accidents, or shipping damage
- Dissatisfaction due to buyer’s remorse
The limit of liability under this warranty is the original purchase price of
the product. The manufacturer makes no express warranty or condition whether
written or oral and the
the manufacturer expressly disclaims all warranties and conditions not stated
in this limited warranty. To the extent allowed by law, the manufacturer
disclaims all implied warranties or conditions, including any implied
warranties of merchantability and fitness for a particular purpose. For all
transactions occurring in the United States, any implied warranty of condition
of merchantability, satisfactory quality, or fitness for a particular purpose
is limited to the duration of the express warranty set forth above. Some
states or countries do not allow a limitation on how long an implied warranty
lasts or the exclusion or limitation of incidental or consequential damages
for consumer products. In such states or countries, some exclusions or
limitations of this limited warranty may not apply to the customer. For
consumer transactions, the limited warranty terms contained in this statement,
except to the extent lawfully permitted, do not exclude, restrict, or modify
but are in addition to the mandatory statutory rights applicable to the sale
of this product to the customer.
WARRANTY CLAIMS
Claims for defective products must be made within one (1) year from the
invoice date. Claims for missing parts must be made within 30 calendar days
after the product is received. Any claim for defective merchandise returns
must be packaged for adequate protection during shipping. All claims must
provide a copy of the original invoice. If the claim is justified, the item(s)
or part(s) will be repaired or replaced or a credit will be issued.
FCC:
This device complies with part 15 of the FCC Rules. Operation is subject to
the condition that this device does not cause harmful interference
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
To maintain compliance with FCC’s RF exposure guidelines, This equipment should be installed and operated with a minimum distance of 20cm from the radiator of your body: Use only the supplied antenna.
Got Questions?
Let Us Help!
Email SUPPORT@NEUMITECH.COM