Guangzhou U I Technology BS299GC True Wireless Earbuds User Guide

June 5, 2024
Guangzhou U I Technology

U I Technology BS299GC True Wireless Earbuds
User Guide

First Time Turning ON/OFF

State 1

  • Open cover of charging base to turn on automatically.
  • Close cover of charging base to power off automatically.

State 2

  • When the charging base has no power and the headsets have power, long touch the touch area of the headset(R) or headset(L) for 2 seconds to turn on.

TWS Pairing

Guangzhou U I Technology BS299GC True Wireless Earbuds - figure
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First Time Pairing

  1. Open cover of charging base, and headsets will enter pairing mode automatically.
  2. Turn on the Bluetooth of the phone and choose”BS299GC” from the Bluetooth list to pair.
    The headset will prompt”connected” after being paired successfully.

Reconnection
After first-time pairing, just open the cover of the charging base and wait for a few seconds to reconnect automatically.
The above operation should be ensured that the product has power.

ANC/Transparency Mode

Gaming Mode

Delete Pairing Records on the Headset

Guangzhou U I Technology BS299GC True Wireless Earbuds - figure
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Open the cover of the charging base when the headsets are inside it, long press the button of the charging base for 10 seconds, the indicator light flashes blue for 6 times quickly.

Charging Ways

Charging Ways of Charging Base
Use the Type-C cable to charge.

Charging Ways of Headset
Put the headsets into the charging base to charge automatically.

Headset Control

Guangzhou U I Technology BS299GC True Wireless Earbuds - figure
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Common Faults and Exclusion

Faults Reasons Solutions
Can not turn on Low battery protection Charging headsets for 1-2 hours
Take out the headsets from the charging base too fast Take out the headsets

from the charging base after 2 seconds
Can not turn on by opening the charging base /No indicator light when headset being charged| Charging base low battery protection| Charging both the headsets and charging base for 1-2 hours
No sounds after pairing| Wrong pairing| Pairing again
The two headsets TWS pairing failure/TWS paired successfully but can not find the headset(R)| Too many pairing records| Delete pairing records according to the user manual and pair again
Charging base without indicator light when being charged| DC power supply doesn’t output power| Check whether the TYPE-C charging cable is plugged
Headsets without indicator light when being charged| The headsets couldn’t be charged in the charging base| ()Checking the headset charging interface whether has touched to POGO PIN of the charging base and whether the location is correct or not.
(2 Charging for charging base
Turning off automatically| Low battery| Charging headset for 1-2 hours
Headset echo| Volume is too loud or the environment is noisy| Adjust the volume at the phone or change a place
Noise incall| Environmental interference caused or distance between headset and mobile is too far| Change a place or move to dose the headset and mobile
The low voice of the calling party| Wearing a headset is wrong| Adjusting the wearing position of the headset

Indicator of Charging Base

Status No. Status Charging Base Performance
Status Battery Status of
Charging Base The times of flashing blue lights for charging base means

corresponding battery: quickly flash once means less than 25% battery, twice means 25%-50% battery, 3 times means 50%-75% battery and 4 times means 75%-100% battery. Blue light is always on when fully charged.

The indicator of the charging base flashes blue quickly every 2 seconds.

Indicator of Headset

Status No. Status Headset Performance
Status 1 TWS Pairing Mode The indicator light of the headset flashes red and

blue quickly and alternately.
Status 2| Pairing Mode with Bluetooth Device| After pairing, the master headset flashes red and blue slowly and alternately, slave headset flashes blue once every 5 seconds.
Status 3| Headset Charging| The red light is always on while being charged and will light off when fully charged.
Status 4| Power On| The indicator light flashes blue 3 times.
Status 5| Power Off| The indicator light flashes red 3 times. (Put headsets into charging base and close the cover to power off)

Specifications

Bluetooth Version:V5.1 Bluetooth Profiles Supported: HFP,HSP,A2DP,AVRCP
Audio Decoding Protocol: SBC, AAC Transmission Power: Class 2
Operation Range: Up to 1 O meters Frequency Range:2.4GHz-2.48GHz
Battery of Earbuds: 40mAH Li-polymer Battery Charging Voltage of Headset: DC

5V±0.2V
Charging Time of Headset: About 1.5hours| Battery of Charging Base: 500mAH Li- polymer Battery
Charging Voltage of Charging Base: DC 4. 75V-5.25V| Charging Voltage of Charging Base: About 1.5 hours
Charging Headset Times from Charging Base: 2-3 times| Music Playing Time: 2>4 hours
Talk Time: 2>3.5hours| Standby Time: About 10 hours
Driver:. q12mm| Driver Sensitivity: 113±1.50dB(1KHz)
Driver Impedance: 3202 ±15%| Driver Frequency Ring Range: 20Hz-20kHz
Dimensions of Charging Base(mm): L59.9 X W25 X H54.7| Dimensions of Headset(mm):L42.1 X W19.8 X H23.1
Weight(one headset): About 5.0g| Total Weight:About 49.3g

The time mentioned above may vary due to the user’s operation mode and device settings.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or  television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following  measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with  Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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