GUANGZHOU U I TECHNOLOGY COMPANY LIMITED BS563Z2Y TWS Bluetooth Headset User Guide
- June 1, 2024
- GUANGZHOU U I TECHNOLOGY COMPANY LIMITED
Table of Contents
GUANGZHOU U I TECHNOLOGY COMPANY LIMITED BS563Z2Y TWS Bluetooth Headset
Specifications:
- Model: BS563Z2Y
- Bluetooth version: V5.4
- Bluetooth codec
- Battery capacity (Earbuds)
- Input(Earbuds)
- Charging time (Earbuds)
- Charging case charging cycles
- Play time (music): 2 hours
- Working range: 10m
- Battery capacity (Charging case): 460mAh Lithium Polymer
- Charging time (Charging case): 2 hours
- Standby time: 50 hours
- Talk time: 2.5 hours (at 50% volume)
- Driver size
- Earbud size(mm)
- Frequency response
- Charging case size (mm)
- Weight (earbud)
- Operation temperature
Product Usage Instructions
Bluetooth Pairing:
To pair the earbuds with your device:
- Open the case lid with the earbuds inside.
- The earbuds will be ready for pairing.
- Turn on Bluetooth on your phone.
- Search for “BS563Z2Y” from the device list.
- Select the earbuds to complete pairing.
Touch Controls:
The earbuds feature touch controls for various functions:
- Power On: Press and hold for 3 seconds or open the case lid.
- Power Off: Put the earbuds back into the case and close the lid.
- Play/Pause, Pre. Track, Next Track, Voice Assistants,Answer/End calls, Reject calls, Gaming mode, etc.
Charging:
The earbuds and charging case have different battery indicators:
- Earbuds Charging:
- Indicator light colors indicate different battery levels.
- If the charging case has ultra-low power, it will not charge the earbuds.
- Please ensure the case is charged first in such cases.
Factory Reset:
To perform a factory reset:
- Follow the specific instructions provided in the manual to reset the earbuds.
Frequently Asked Questions (FAQ):
Troubleshooting:
- Issue: Earbuds don’t turn on
- Cause: Low battery
- Solution: Charge the earbuds for 1.5-2 hours
- Issue: Cannot find earbud’s name on Bluetooth device list
- Cause: Too many records on earbuds
- Solution: Perform a factory reset and try pairing again
- Issue: One earbud not working
- Cause: Pairing failed
- Solution: Perform a factory reset and re-pair the earbuds
- Issue: Echo on calls or hearing noise on earbuds
- Cause: Volume too loud or noisy environment,Bluetooth connection blocked
Bluetooth Pairing
Open the case lid with the earbuds inside, the earbuds are ready for pairing.
Turn on Bluetooth on your phone, search for “BS563Z2Y” from the device list to
complete pairing.
Wear step
Touch Controls
To handle the second call, please make sure your Bluetooth device supports HFP1.5,and please turn on the waiting function of the Bluetooth device.
Charging
- Earbuds Charging
- Charging case charging
Indicator light always on； Indicator light blink; Orange = red and green light on.
When the power of the charging case is ultra low, the charging case will not charge the earbuds. Please get the case charged first.
Factory Reset
Place the earbuds into the charging case, leave the lid open.
Press and hold the Function button for 6 seconds until the case indicator
blinks red and blue quickly. The earbuds have been reset.
Please delete the pairing record from your Bluetooth device before the reset. Do the pairing again to connect to your Bluetooth device after reset.
Specifications
| Model | BS563Z2Y | Bluetooth version | V5.4 |
|---|---|---|---|
| Bluetooth codec | SBC,AAC | Working range | ≥10m |
| Battery capacity (Earbuds) | 35mAh |
Lithium Polymer
| Battery capacity (Charging case)| 460mAh
Lithium Polymer
Input(Earbuds)| DC5 ±0.2V| Input(Charging case)| DC5 ±0.25V
Charging time (Earbuds)| ≤2h| Charging time (Charging case)| ≤2h
Charging case charging cycles| 3-4 cycles| Standby time| ≥50h
Play time (music)| ≥6h (50%volume)| Talk time| ≥2.5h (50%volume)
Driver size| φ12mm| Frequency response| 20Hz~20KHz
Earbud size(mm)| 29.8×18.1×17.2(±0.2)| Charging case size (mm)|
52.6×47.5×26.7(±0.3)
Weight (earbud)| approx 3.56g| Weight (whole set)| approx 35.18g
Operation temperature| 0℃~45℃| Storage temperature| -10℃~40℃
Before charging, please check if the charging cable specification can meet the input voltage requirements of this product; please use the charging cable provided.
It may violate the warranty clause of this product and cause product damage,
if use the wrong charging cable.
Due to the tolerance of different measurement tools, the size and weight may
be different; according to the user‘s different habits and device settings,
the above time may be different.
Trouble Shooting
| Issues | Cause of issues | Solution |
|---|---|---|
| Don’t turn on | ·Earbuds low battery level |
·Not on the correct touch area to turn on
·Charging problem
| Charge the earbuds for 1.5-2 h Tap and hold for 2 seconds on the correct
touch area on the earbuds Clean the charging ports on the earbuds and in the
charging case
Cannot find the earbud’s name on the Bluetooth device list| Too many records
on earbuds| Do the factory reset and pair again
No LED display on charging case while putting earbuds in
| Charging case low battery level The earbuds were not properly set into the charging case.
Charging problem
| Charge the charging case for 2-3 h Relocate the earbuds to ensure good contact to the case
Clean the charging ports on the earbuds and in the charging case
One earbud not working| Pairing failed| Do the factory reset and pair again
Echo on the call| The volume is too loud or the environment is too noisy| Turn
down the volume or change to a quiet place
Hearing noise on earbuds| Bluetooth connection blocked| Change place or move
closer to the Bluetooth device
The indicator of the charging case keep flashing red| Charging problem| Clean
the charging ports on the earbuds and in the charging case
Tap not working well Tap control on panel invalid| Tap is not working well|
Shorten the interval of each tap Restart the earbuds
Low calling voice| Improperly wearing Bluetooth device volume too low| Make
sure the earbuds fit snug in your ears.
Turn up the Bluetooth device volume
Safety instructions
Read through the safety instructions before using the product. Electronic equipment
-
Do not use this product in places where wireless devices are prohibited, otherwise it will interfere with other electronic devices or cause other hazards.
Medical and health care equipment -
Do not use this product in medical and health care places where wireless devices are prohibited, please follow the regulations of the places and turn off the product.
-
The radio waves generated by the product may affect the normal operation of implantable medical devices or personal medical devices, such as pacemakers,
Cochlear implants, hearing aids, etc.
If you use these medical devices, please consult their manufacturer for restrictions. -
When using this product, please keep at least 15cm away from the implanted medical devices (such as pacemakers, cochlear implants, etc.). Hearing protection
-
When you listen to music or make call with this product, it is recommended to use the minimum volume to avoid hearing damage. Long term use of high volume may cause permanent hearing loss.
Traffic safety
- Using high volume while driving may distract attention and cause accidents.
- The electronic equipment of the car may fail into work due to the radio nterference of the product. Please contact the manufacturer for details.
- Wireless equipment may interfere with the flight system of the aircraft.
Please comply with the relevant provisions of the airline on how to use this product on flight.
Battery safety
-
The product is equipped with a non removable built-in battery. Do not replace the battery by yourself to avoid damaging the battery or product. Dispose of used batteries according to local instructions.
-
Do not disassemble or modify the battery, immerse in water or other liquids to avoid battery leakage, overheating, fire or explosion.
-
Do not drop, squeeze or puncture the battery. Avoid exposing the battery to external pressure, which may cause internal short circuit and overheating of the battery. Maintenance
-
When the product is not in use, please put it back into the charging case forcharging.
-
Please charge the product every 3-6 months to avoid battery depletion due to long-time storage.
-
Please keep the product and its accessories dry, and do not use external heating equipment such as microwave oven or hair dryer to dry them.
-
Do not place the product and its accessories in areas where the temperature is too high or too low.
-
Before cleaning and maintenance, please turn off the product and disconnect with the power source.
-
Do not use chemicals, cleaning agents or detergents to clean the product or its accessories. Please use clean, dry soft cloth to do the clean.
-
Do not disassemble or modify the product and its accessories without authorization,otherwise the equipment and accessories will not be covered by our warranty. Please contact the authorized service center in case of product broken.
Environmental protection -
Please comply with the local regulations on the disposal and the recycling.
Operating environment
- Do not use this product in a damp place or near the magnetic field.
- Please use the product within the temperature range of 0 ° C~45 ° C, and store the product and its accessories within the temperature range of – 20 ° C~40 ° C.
- Do not place the product in direct sunlight.
- Do not place the product close to heat sources or ignition sources, such aselectric heaters, microwave ovens, ovens, water heaters, furnace fires, candles or other places where high temperatures may occur.
Child health
- Please keep the product away from children.
- Watch out for children swallowing.
- Requirements for accessories
- Only use the accessories approved by the product manufacturer and matched with this type of product.
- If other types of accessories are used, it may violate the warranty terms of the product and the relevant regulations]of the country or region where the product islocated, and may lead to accidents.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:(1) this device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
FCC ID:2AIXN-BS563Z2Y