Square bluetooth Contactless Card Reader User Guide
- June 15, 2024
- Square
Table of Contents
User Guide
Square Reader Questions
When will I receive my Square Reader for contactless and chip?
Once you place an order via Square Shop, your reader will arrive in 5 to 7 business days. When your reader is shipped, you’ll receive an email with tracking information, which you can use to follow your order. If you need your hardware more urgently, Square hardware may be available at a store near you.
What can the Square Reader for contactless and chip do?
Your Square Reader: • Accepts chip & PIN credit and debit cards and tap payments like contactless cards, Apple Pay, and Google Pay. • Works with Square Stand – plug it into the USB hardware hub for instant setup • Connects to your supported device wirelessly with Bluetooth LE You can read a product overview, find tech specs, and pricing info from the Square Reader page.
How do I return my reader or order a replacement?
You can return your Square Reader for contactless and chip purchased through Square Shop, within 30 days of the purchase date. If your Square Reader was purchased at a local retailer, please refer to the retailer’s return policy for details. If your reader isn’t working properly, and you’ve tried the troubleshooting tips, you can submit a warranty claim to receive a replacement. Make sure to review our warranty and return policy before getting started.
What devices can I use with the Square Reader for contactless and chip?
You can use most Apple iOS devices and many Android devices with built-in Bluetooth Low Energy (BLE). Check if your device is supported.
What types of payments can I accept?
Square Reader for contactless and chip (1st and 2nd generations) accept chip cards (EMV) and contactless (NFC) payments. For more information, check out these resources: • Square’s comprehensive guide to NFC. • How can I accept credit card payments? • What is a contactless payment? Note: If your customer is not physically present, use Square Invoices or Virtual Terminal to process their payment rather than keying in their card information through the Square app.
How do I pair the reader to my mobile device?
Learn how to pair your reader and get set up.
I’m having trouble with my reader. Where can I get help?
Review these troubleshooting tips – they solve the most common issues people have with the reader.
References
- Device Compatibility | Square
- What Is NFC? All You Need to Know About Near Field Communication | Square
- Card Reader | Contactless Card Reader | Square Reader
- Set Up the Square Reader for Contactless and Chip | Square Support Center - US
- Square Reader for Contactless and Chip Troubleshooting | Square Support Center - US
- Accept Payments Online | Square Support Center - US
- Accept Payments Online | Square Support Center - US
- Square Reader for Contactless and Chip FAQ | Square Support Center - US
- Hardware Policies and Limited Warranty
- Returns and Warranty Exchanges
- Returns and Warranty Exchanges
- How Can I Accept Credit Card Payments? | Square
- What Is a Contactless Payment? | Square
- Where to Buy Square Reader, Terminal, Stand and Register