AXIS COMMUNICATIONS P3727-PLE Panoramic Network Camera Installation Guide
- June 5, 2024
- AXIS COMMUNICATIONS
Table of Contents
AXIS COMMUNICATIONS P3727-PLE Panoramic Network Camera
Read this first
Read through this Installation Guide carefully before installing the product.
Keep the Installation Guide for future reference.
Legal considerations
Video surveillance can be regulated by laws that vary from country to country.
Check the laws in your local region before using this product for surveillance
purposes.
This product includes the following licences:
- one (1) H.264 decoder license
- one (1) H.265 decoder license
To purchase further licenses, contact your reseller.
Liability
Every care has been taken in the preparation of this document. Please inform
your local Axis office of any inaccuracies or omissions. Axis Communications
AB cannot be held responsible for any technical or typographical errors and
reserves the right to make changes to the product and manuals without prior
notice. Axis Communications AB makes no warranty of any kind with regard to
the material contained within this document, including, but not limited to,
the implied warranties of merchantability and fitness for a particular
purpose. Axis Communications AB shall not be liable nor responsible for
incidental or consequential damages in connection with the furnishing,
performance or use of this material. This product is only to be used for its
intended purpose.
Intellectual property rights
Axis AB has intellectual property rights relating to technology embodied in
the product described in this document. In particular, and without limitation,
these intellectual property rights may include one or more of the patents
listed at axis.com/patent and one or more additional
patents or pending patent applications in the US and other countries. This
product contains licensed third-party software. See the menu item “About” in
the product’s user interface for more information. This product contains
source code copyright Apple Computer, Inc., under the terms of Apple Public
Source License 2.0 (see
opensource.apple.com/apsl. The source code
is available from
developer.apple.com/bonjour/
Equipment modifications
This equipment must be installed and used in strict accordance with the
instructions given in the user documentation. This equipment contains no user-
serviceable components. Unauthorized equipment changes or modifications will
invalidate all applicable regulatory certifications and approvals.
Trademark acknowledgements
AXIS COMMUNICATIONS, AXIS, ARTPEC and VAPIX are registered trademarks of Axis
AB in various jurisdictions. All other trademarks are the property of their
respective owners. Apple, Apache, Bonjour, Ethernet, Internet Explorer, Linux,
Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, and WWW are
registered trademarks of the respective holders. Java and all Java-based
trademarks and logos are trademarks or registered trademarks of Oracle and/or
its affiliates. The UPnP Word Mark and UPnP Logo are trademarks of Open
Connectivity Foundation, Inc. in the United States or other countries.
microSD, micro SDHC, and micro SDXC Logos are trademarks of SD-3C LLC.
microSD, micro SDHC, micro SDXC are trademarks or registered trademarks of SD-
3C, LLC in the United States, other countries or both.
Regulatory information
Europe
This product complies with the applicable CE marking directives and harmonized
standards:
-
Electromagnetic Compatibility (EMC) Directive 2014/30/EU. See Electromagnetic compatibility (EMC) on page 2 .
-
Low Voltage Directive (LVD) 2014/35/EU. .
-
Restriction of Hazardous Substances (RoHS) Directive 2011/65/EU and 2015/863, including any amendments, updates or replacements. See Disposal and recycling on page 3 .
A copy of the original declaration of conformity may be obtained from Axis Communications AB. See Contact information on page 4 .
Electromagnetic compatibility (EMC)
This equipment has been designed and tested to fulfill applicable standards for: -
Radio frequency emission when installed according to the instructions and used in its intended environment.
-
Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment.
USA
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested using an unshielded network cable (UTP) and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. This equipment has also been tested using a shielded network cable (STP) and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Contact Information
Axis Communications Inc.
300 Apollo Drive
Chelmsford, MA 01824
United States of America
Tel: +1 978 614 2000
Canada
This digital apparatus complies with AN ICES-3 (Class A). The product shall be
connected using a shielded network cable (STP) that is properly grounded.
Europe
This digital equipment fulfills the requirements for RF emission according to
the Class A limit of EN 55032. The product shall be connected using a shielded
network cable (STP) that is properly grounded.
Notice!
This is a Class A product. In a domestic environment this product may cause RF
interference, in which case the user may be required to take adequate
measures.
Australia/New Zealand This digital equipment fulfills the requirements for RF
emission according to the Class A limit of AS/NZS CISPR 32. The product shall
be connected using a shielded network cable (STP) that is properly grounded.
Notice! This is a Class A product. In a domestic environment this product may
cause RF interference, in which case the user may be required to take adequate
measures.
Safety
This product complies with IEC/EN/UL 62368-1, safety of audio/video and IT
equipment, and IEC/EN/UL 60950-22, Safety of Information Technology Equipment.
The product shall be grounded either through a shielded network cable (STP) or
other appropriate method. The product shall be grounded via an appropriate
grounding cable. When used with Power over Ethernet (PoE), the Power Sourcing
Equipment (PSE) shall comply with IEEE 802.3af/802.3at and Limited Power
Source (LPS)
according to clause 2.5 of IEC/EN/UL 60950-1 or annex Q of IEC/EN/UL
62368-1.vWe recommend the use of Axis PoE+ midspans or Axis PoE+ switches.
Photobiological Safety
This product fulfills the requirements for photobiological safety according to IEC/EN 62471 (risk group 1).
Disposal and recycling
When this product has reached the end of its useful life, dispose of it
according to local laws and regulations. For information about your nearest
designated collection point, contact your local authority responsible for
waste disposal. In accordance with local legislation, penalties may be
applicable for incorrect disposal of this waste.
Europe
This symbol means that the product shall not be disposed of together with
household or commercial waste. Directive 2012/19/EU on waste electrical and
electronic equipment (WEEE) is applicable in the European Union member states.
To prevent potential harm to human health and the environment, the product
must be disposed of in an approved and environmentally safe recycling process.
For information about your nearest designated collection point, contact your
local authority responsible for waste disposal. Businesses should contact the
product supplier for information about how to dispose of this product
correctly. This product complies with the requirements of Directive 2011/65/EU
and 2015/863 on the restriction of the use of certain hazardous substances in
electrical and electronic equipment (RoHS).
China
This product complies with the requirements of SJ/T 11364-2014, Marking for
the restriction of hazardous substances in electrical and electronic products.
Contact information
Axis Communications AB
Gränden 1
223 69 Lund
Sweden
Tel: +46 46 272 18 00
Fax: +46 46 13 61 30
axis.com
Warranty information
For information about Axis’ product warranty and thereto related information,
go to axis.com/warranty.
Support
Should you require any technical assistance, please contact your Axis
reseller. If your questions cannot be answered immediately, your reseller will
forward your queries through the appropriate channels to ensure a rapid
response. If you are connected to the Internet, you can:
- download user documentation and software updates
- find answers to resolved problems in the FAQ database, search by product, category, or phrase
- report problems to Axis support staff by logging in to your private support area
- chat with Axis support staff
- visit Axis Support at axis.com/support
Learn more!
Visit Axis learning center axis.com/learning for
useful trainings, webinars, tutorials and guides.
Safety Information
Hazard Levels
-
DANGER
Indicates a hazardous situation which, if not avoided, will result in death or serious injury. -
WARNING
Indicates a hazardous situation which, if not avoided, could result in death or serious injury. -
CAUTION
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. -
NOTICE
Indicates a situation which, if not avoided, could result in damage to property.
Safety Instructions
- WARNING
IR emitted from this product. Do not stare at operating lamp.
NOTICE
- The Axis product shall be used in compliance with local laws and regulations.
- Axis recommends using a shielded network cable (STP).
- Store the Axis product in a dry and ventilated environment.
- Avoid exposing the Axis product to shocks or heavy pressure.
- Do not install the product on unstable poles, brackets, surfaces or walls.
- Use only applicable tools when installing the Axis product. Using excessive force with power tools could cause damage to the product.
- Do not use chemicals, caustic agents, or aerosol cleaners.
- Use a clean cloth dampened with pure water for cleaning.
- Use only accessories that comply with the technical specification of your product. These can be provided by Axis or a third party. Axis recommends using Axis power source equipment compatible with your product.
- Use only spare parts provided by or recommended by Axis.
- Do not attempt to repair the product yourself. Contact Axis support or your Axis reseller for service matters.
- The power supply shall be plugged in to a socket outlet installed near the product and shall be easily accessible.
- Use a limited power source (LPS) with a rated output power limited to ≤100 W and a rated output current limited to ≤5 A.
- Use a yellow/green colored grounding cable of at least 1.5 mm2 or 15 AWG.
Transportation
NOTICE
- Keep the protective packaging. When transporting the Axis product, the protective packaging shall be replaced in its original position.
- When transporting the Axis product, use the original packaging or equivalent to prevent damage to the product.|
Battery
The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply
for its internal real-time clock (RTC). Under normal conditions this battery
will last for a minimum of five years. Low battery power affects the operation
of the RTC, causing it to reset at every power-up. When the battery voltage is
low, a log message will appear in the product’s server report.
CAUTION
Do not replace the battery yourself. Contact Axis support if the log
message requests a battery change. Lithium coin cell 3.0 V batteries contain
1,2-dimethoxyethane; ethylene glycol dimethyl ether (EGDME), CAS no. 110-71-4.
Dome cover
NOTICE
- Be careful not to scratch, damage or leave fingerprints on the dome cover because this could decrease image quality. If possible, keep the protective plastic on the dome cover until the installation is complete.
- Do not clean a dome cover that looks clean to the eye and never polish the surface. Excessive cleaning could damage the surface.
- For general cleaning of the dome cover it is recommended to use a non-abrasive, solvent-free neutral soap or detergent mixed with pure water and a soft, clean cloth. Rinse well with pure lukewarm water. Dry with a soft, clean cloth to prevent water spotting.
- Never use harsh detergents, gasoline, benzene, acetone, or similar chemicals.
- Avoid cleaning the dome cover in direct sunlight or at elevated temperatures.