PHILIPS AC2936/86 Air Purifier User Manual
- June 5, 2024
- Philips
Table of Contents
AC2936/86
Original instruction by Philips
User manual
1 Your air purifier
Congratulations on your purchase of air cleaner AC2936.
To fully benefit from the support that Philips offers, register your product
at www.philips.com/welcome.
Product overview
Controls overview
Getting started
Installing.the.filter
Note: Make sure the air purifier is unplugged from the electrical outlet
before installing the filter.
- Pull the back cover and remove it from the appliance.
- Pull the filter from the appliance.
- Remove all packaging materials of the air purification filter.
- Put the filter back into the appliance.
- Reattach the back cover.
Wi-Fi indicator
Wi-Fi icon status | Wi-Fi connection status |
---|---|
Blink in orange | Connecting to the smartphone |
Blink in white | Connecting to the router |
Stable in white | Connected to the router |
Off | Wi-Fi function disabled |
Wi-Fi connection
Note:
- Corporate/Enterprise networks (e.g. certificates, network profiles) are not supported. We recommend setting up the Philips Air Purifiers on a dedicated network created for IoT devices or WPA2-Personal networks
- Configuration details are provided in the Air+ app (e.g. Mac address) to help set-up on managed networks
First-time connection
- Download and install the Philips “Air+” app from the App Store or Google Play
- Connect your smartphone or tablet to your Wi-Fi network
- Launch the “Air+” app and click on “Connect a New Device” or press the “+” button on the top of the screen. Follow the on-screen instructions to connect the air purifier to your network.
https://cleanhome.air-matters.com
Reset the Wi-Fi connection
-
Touch and for 3 seconds until you hear a beep.
The Wi-Fi indicator blinks orange. -
Follow the steps 3 in “First-time connection” section.
Note:
• Enterprise/Additional webpage authentication networks are not supported.
Using the air purifier
Air quality light
After approximately 30 seconds, the particle sensor selects the color that
corresponds to the surrounding air quality of airborne particles.
Note: The color of the air quality light is determined by the highest
risk index among PM2.5, IAI and readings
IAI refers to the level of indoor air allergen.
IAI level | Air quality light color | Air quality level |
---|---|---|
3-Jan | Blue | Good |
6-Apr | Blue-purple | Fair |
9-Jul | Purple-red | Poor |
12-Oct | Red | Very poor |
PM2 .5 refers to airborne particle pollutants smaller than 2.5 micrometers.
PM2.5 level | Air quality light color | Air quality level |
---|---|---|
≤12 | Blue | Good |
13-35 | Blue-purple | Fair |
36-55 | Purple-red | Poor |
>55 | Red | Very poor |
Turning.On.and.Off
Note:
- Put the plug of the air purifier in the power socket.
- If the purifier stays connected to the electrical outlet after turning OFF, the air purifier will operate under the previous settings when turned ON again
» Touch to switch on the air purifier. » The “ ” displays on the screen during warming up. Then the air purifier shows the IAI/PM2.5 level after measuring the air quality » The air purifier operates in the auto mode with IAI displayed on the screen
» Touch and hold the button for 3 seconds to switch off the air purifier.
Changing the mode setting
You can choose Auto mode, Turbo mode, Gentle mode or Sleep mode by touching
the button
Auto mode ( ): The air purifier automatically adjusts the fan speed in accordance with the ambient air quality
Turbo mode ( ): The air purifier operates on the highest speed Gentle mode ( ): The air purifier operates at a low speed
Sleep mode ( ): The air purifier operates quietly at a low speed. After 3 seconds, the screen lights off.
Switching the display indicator
Note:
- The appliance display IAI level by default.
Using.the.light.on/off.function
You can touch the light on/off button manually to turn off all lights and the
control panel. Touch any button to wake up all lights
With the light sensor:
- The control panel can automatically turn on, turn off or dim according to the ambient light.
- The control panel will be off or dim when the ambient light is dark.
You can touch any button to wake up all lights. If no further operation, all
lights will be off or dim again to match with the ambient light
Setting the child lock
-
Touch and hold and button for 3 seconds to activate the child lock.
» displays on the screen, only and button light up
» After 3 seconds, the screen goes back to the normal display. -
Touch and hold and button for 3 seconds again to deactivate the child lock.
» displays on the screen for 3 seconds and goes back to the normal display.
» All buttons light up
Checking.the.filter.status
- Touch the filter status check/reset button to check the filter service life status
Icon color | Display (%) |
---|---|
Blue | 16-100 |
Blue-purple | 15-Sep |
Purple-red | 8-Apr |
Red | 0-3 |
Note: The appliance goes back to normal display if no operations after 3 seconds.
Cleaning and maintenance
Note:
- Do not attempt to clean the particle sensor with a vacuum cleaner
- Switch off the air purifier and unplug from the power socket before the following action.
Cleaning.the.body.of.the.air.purifier
Use a soft, dry cloth to clean both the interior and exterior of the air
purifier and the air outlet.
Cleaning the particle sensor
Clean the particle sensor every 2 months for optimal functioning of the
appliance.
-
Clean the particle sensor inlet and outlet with a soft brush.
-
Clean the particle sensor with a damp cotton swab Dry all parts thoroughly with a dry cotton swab
Cleaning.the.surface.of.the.filter
Clean the surface of the filter with a vacuum cleaner when the filter cleaning alert is displayed on the screen
1 Pull the back cover and remove it from the appliance| 2 Pull the filter from
the appliance| 3 Clean the surface of the filter with a vacuum cleaner| 4 Put
the filter back into the appliance| 5 Reattach the back cover
6 Touch the button to switch on the appliance| 7 Touch and hold the filter status check/reset button for 3 seconds to reset the filter cleaning time| 8 Wash your hands thoroughly after cleaning the filter.
Replacing.the.filter
Note:
- The filter is not washable or reusable.
- Do not smell the filter as it has collected pollutants from the air.
When the filter need to be replaced, the filter replacement alert lights up red
- Replace the filter with Philips NanoProtect filter Series 3 (FY2180/30) , Please follow the step of Chapter “Installing the filter”.
2 Touch the button to switch on the appliance| 3 Touch and hold the filter status check/reset button for 3 seconds to reset the filter replacement time.| 4 Wash your hands thoroughly after replacing the filter.
Filter reset
You can also replace the filter before filter replacement alert ( ) displays
on the screen. After replacing a filter, you need to reset the filter lifetime
counter manually.
1 Touch the power button for 3 seconds to turn off the appliance and unplug from power socket| 2 Put the power plug in the power socket| 3 Within 15 seconds after power-on, touch and hold and button for 3 seconds to reset the filter lifetime counter.
Storage
- Turn off the air purifier and unplug from the power socket.
- Clean the air purifier, particle sensor and the surface of the filter (see the chapter “Cleaning and maintenance”)
- Let all parts air dry thoroughly before storing.
- Wrap the filter in air-tight plastic bags.
- Store the air purifier, filter in a cool, dry location.
- Always thoroughly wash your hands after handling filters.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, contact the Consumer Care Center in your country
Problem | Possible solution |
---|---|
The appliance does not work properly | • The filter replacement alert has been |
on continuously but you have not replaced the corresponding filter. As a
result, the appliance is now locked. In this case, replace the filter and long
press to reset the filter lifetime counter.
The airflow that comes out of the air outlet is significantly weaker than
before.| • The surface of the filter is dirty. Clean the surface of the filter
(see the chapter “Cleaning and maintenance”)
The air quality does not improve, even though the appliance has been operating
for a long time| • Check if the packing material is removed from the filter.
• The filter has not been placed in the appliance. Make sure that the filter
(FY2180/30) is properly installed
• The particle sensor is wet The humidity level in your room is high and
causes condensation make sure that the particle sensor is clean and dry (see
the chapter “Cleaning and maintenance”)
• Room size is large or the outdoor air quality is poor
For optimum purification performance, please close the doors and windows when
operating the air purifier.
• There are indoor pollution resources. For instance, smoking, cooking,
incense, perfume or alcohol.
• Filter reaches the end of life. Replace the filter with a new one.
The color of the air quality light always stays the same| • The particle
sensor is dirty Clean the particle sensor (see the chapter
“Cleaning and maintenance”)
The appliance produces a strange smell| • The first few times you use the
appliance, it may produce a plastic smell. This is normal. However, if the
appliance produces a burnt smell even if removing filters, contact your
Philips dealer or an authorized Philips service center. The filter may produce
smell after being used for a while because of the absorption of indoor gases.
It’s recommended that you reactivate the filter by putting it in direct
sunlight for repeated use. If odor still exists, replace the filter.
The appliance is extra loud| • It’s normal if the appliance runs at Turbo
mode.
• In the Auto mode, if the appliance is too loud, maybe the appliance runs at
high speed because air quality becomes worse, or your personalized setting in
App triggers a higher fan speed. You can choose the Sleep mode, or change the
settings in the app.
• If anything drops into air outlet, it may also cause an abnormally loud
sound. Immediate turn off the appliance, turn the appliance upside down, to
get foreign objectives out of the appliance.
• If there is abnormal sound, contact the Consumer Care Center in your
country
The appliance still indicates that I need to replace a filter, but I already
did| • Perhaps you did not reset the filter lifetime counter. Switch on the
appliance Then touch and hold the reset button ( ) for 3 seconds.
Error code “E1” displays on the screen| • The motor has malfunctioned. Contact
the Consumer Care Center in your country
The Wi-Fi setup is not successful.| • If the router your purifier is connected
to is dual-band and currently it is not connecting to a 2.4GHz network, please
switch to another band of the same router (2.4GHz) and try to pair your
purifier again. 5GHz networks are not supported. If your purifier is connected
to a dual-band router, please switch to the 2.4GHz network of the router and
try to pair your purifier again.
• Web authentication networks are not supported public Wi-Fi such as office or
hotel networks are not supported. • Check if the purifier is within range of
the Wi-Fi router. You can try to locate the air purifier closer to the Wi-Fi
router.
• Check if the Wi-Fi password is correct. The password is case-sensitive. •
Retry the setup with the instructions in the section “Reset the Wi-Fi
connection”
• Keep the appliance away from other electronic devices that may cause
interferences.
• Check if the mobile device is in airplane mode. Make sure to have the
airplane mode deactivated when connecting to the Wi-Fi network • If the Wi-Fi
pairing fails after trying several times, please turn of the cellular data on
your smartphone in the Settings section and start the pairing again
• If the Wi-Fi icon on your purifier’s display is in stable white but without
seeing the purifier in your app, click on “Connect a New Device” and add the
purifier from the local list on the “Begin setup” page. • Consult the help
section in the app for extensive and up-to-date troubleshooting tips
© 2022 Philips Domestic Appliances Holding B.V.
All rights reserved3000 095 88121 (23/06/2022)
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PHILIPS AC2936/86 Air
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[pdf] User Manual
AC2936 86, Air Purifier, AC2936 86 Air Purifier
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