INVENTUM IMC6044GT BUILT-IN MICROWAVE OVEN Instruction Manual

June 5, 2024
INVENTUM

INVENTUM IMC6044GT BUILT-IN MICROWAVE OVEN

safety instructions

  • Please read these instructions before operating the appliance and retain for future use.
  •  The appliance is intended solely for domestic use within the home. Do not use corrosive chemicals or vapors in this appliance.
  • This microwave oven is especially designed to prepare food. It is not designed for industrial or laboratory use.
  • Do not attempt to operate this microwave oven with the door open since this can result in harmful exposure to microwave energy. It is important not to break or tamper with the safety intelocks.
  • Do not place any object between the door of the microwave oven. Don’t allow soil or cleaner residue to accumulate on the sealing surfaces.
  • If the door or door seal are damaged, the microwave oven must not be operated until it has been repaired by a competent person.
  • Warning: Liquids and other foods must not be heated in sealed containers since they are liable to explode.
  • It is hazardous for anyone other than a competent person to carry out any service or repairs that involve the removal of the cover.
  • An electrical appliance is not a toy, and should therefore always be placed outside the reach of children. Children are not always able to understand potential risks. Teach children a responsible handling of electrical appliances.
  • This appliance shall not be used by children from 0 to 8 years.
  • This appliance can be used by children over the age of 8 and above if they are continuously supervised. This can be used by people with reduced physical, sensory or mental capabilities or lack of experience or knowledge, if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Keep the appliance and its cord out of reach of children aged less than 8 years.
  • Cleaning and maintenance shall not be made by children.
  • Children must not play with the appliance.
  • Only use utensils suitable for use in microwave ovens.
  • The microwave oven should be cleaned regularly and any food deposits should be removed.
  • When heating food in plastic or paper containers, keep an eye on the microwave oven due to the possibility of ignition.
  • Do not use the microwave mode when there is nothing in the appliance. This could damage the appliance.
  •  When you see smoke, switch off and unplug the microwave oven. Keep the door closed in order to stifle any flames.
  • Do not overcook the food.
  • Do not use the microwave oven cavity for storage purposes.
  • Do not store items, such as bread, cookies, etc. inside.
  • Remove metal wire twisties and metal handles from paper or plastic containers/bags before placing them in the microwave oven.
  • Eggs in the shell and whole hard-boiled eggs should not be heated in the microwave oven since they may burst, even after the microwave oven is shut off.
  • Install or locate this microwave oven only in accordance with the installation instructions.
  • The appliance may not be cleaned with a high-pressure cleaner or a steam cleaner.
  • When you see smoke, switch off and unplug the microwave oven. Keep the door closed in order to stifle any flames.
  • Do not place accessories on the open microwave oven door.
  • Never cover the bottom of the microwave oven with aluminium foil. The foil blocks the heat flow, which may result in inferior cooking results. This can also damage the enamel of the bottom of the microwave oven.
  •  The microwave oven has a fan that cools the casing. The fan may run for some time after the micorwave oven is switched off.
  • The contents of feeding bottles and baby food jars shall be stirred or shakes and the temperature checked before consumption, in order to avoid burns.
  • Attention: heating of beverages in the microwave oven can result in delayed eruptive boiling. Therefore always place a plastic or ceramic spoon in the cup. Be careful when handling the container.
  • The appliance should only be connected by a registered installer.
  • Faulty parts may only be replaced by original parts. The manufacturer can only guarantee that original parts meet safety requirements.
  • Damage caused by incorrect connection, incorrect fitting, or incorrect use is not covered by the warranty.
  • If the connecting cable is damaged, it may only be replaced by the manufacturer, the manufacturer’s service organization or equivalently qualified persons, in order to avoid dangerous situations.
  • The electrical connection must comply with national and local regulations.
  • The wall plug socket and plug should always be accessible.
  • The appliance should not be connected to the network via a multi-plug socket or extension lead, as the safe use of the appliance can then not be guaranteed.
  • The appliance must always be earthed.
  • If the connecting cable is damaged, it may only be replaced by the manufacturer, the manufacturer’s service organization or equivalently qualified persons, in order to avoid dangerous situations.
  • Only use and store the appliance indoors.
  • Do not use the oven near water, in a wet basement/ garage or near a swimming pool.
  • Attention! Avoid touching hot surfaces, especially the inside of the appliance.
  • Do not cover any vents of the microwave oven.
  •  Do not let the cord hang over the edge of the table or counter and keep it away from the heated surface.
  • Failure to maintain the microwave oven clean could lead to deterioration of the surface that could adversely affect the life of the appliance and possible result in a hazardous situation.
  • The appliance is not intended to be operated by means of an external timer or separate remote-control system.
  • Before plugging into a socket, check that the voltage in your home corresponds with the voltage printed on the appliance.
  • Never unplug it from the socket by pulling on the cable.
  • Always ensure that your hands are dry before handling the plug, switch or power cord.
  • Should you decide not to use the appliance anymore, make it inoperative by cutting the power cord after removing the plug from the socket. We also recommend making all potentially dangerous parts of the appliance harmless, particularly for children who might be tempted to play with it.
  • Never immerse any part of the main body, lid, power cord and plug in water or any other liquid to protect against electrical hazards.
  • If the appliance is used for other purposes than intended, or is it not handled in accordance with the instruction manual, the full responsibility for any consequences will rest with the user. Any damages to the product or other things are not covered by the warranty.
  • Be careful with the following materials if they can be used in the microwave oven:
    • aluminium foil yes
    • paper yes
    • cling film yes
    • aluminium tray no
    • microwave dishes yes
    • heatproof plastic yes
    • unglazed pottery no
    • metal cooking utensils no
    • ovenproof glass and ceramics yes
    • normal glass yes
    • metallic twists no
    • plate with metallic decoration no
    • mercury thermometer no
    • closed jar no
    • bottle with narrow neck no
    • roasting bags yes
    • By covering thinner parts of foods (such as chicken legs), you prevent them from cooking too quickly.
    • Use undecorated kitchen paper to cover food and to absorb grease.
    •  Remove the lid and make sure the jar is not heated too long. The jar may break.

Legislation requires that all electrical and electronic equipment must be collected for reuse and recycling. Electrical and electronic equipment marked with the symbol indicating separate collection of such equipment must be returned to a municipal waste collection point.

Appliance description

INVENTUM-IMC6044GT-BUILT-IN-MICROWAVE-OVEN-01

  1. Control panel

  2. Handle

  3. Door

  4. Insert level oven grid

  5. Turntable shaft

  6. Turntable (microwave/ combination settings)

  7. Low round grid (microwave/ combination settings)

  8. High round grid (microwave/ combination settings)

  9. Oven grid (not suitable for use with a microwave function)
    INVENTUM-IMC6044GT-BUILT-IN-MICROWAVE-OVEN-02

  10. Function display

  11. Microwave power display

  12. Time display

  13. Temperature display

  14. Display of extra functions

  15. Start key

  16. Stop key and child lock

  17. Preheat key

  18. Defrost key

  19. Selection key for automatic cooking programs

  20. [+] and [-] keys

  21.  Selection key

  22. CLOCK key

  23. Selection keys

Before first use

Before you use the appliance for the first time, please do as follows: Carefully unpack the appliance and remove all the packaging material. Keep the material (plastic bags and cardboard) out of reach of children. Check the appliance after unpacking for any damage, possible from transportation. Check that the voltage in your home corresponds with the voltage printed on the appliance and plug it in a socket. Follow the installation instructions in chapter 8 for installing the microwave oven. Clean the microwave oven and the accessories with warm water and a mild detergent. Rinse well and dry thoroughly.
Operate the empty microwave oven for about 60 minutes at the maximum temperature -230°C – to burn off all traces of grease which might otherwise create unpleasant smells when preparing food. When you di this, make sure that the room is well ventilated. Let the appliance cool down. Then clean the inside of the appliance again with warm water and a mild detergent.
Rinse well and dry thoroughly.

Setting the clock

As soon as the microwave oven is plugged in, 00:00 will flash in the display and the buzzer will sound once.

  • Press the key [+] or [-] to set the current time (24 hours). Hold the [+] or [-] key for setting the time faster.
  • Press the CLOCK key to confirm the time, as soon as you set the current time.
  • To adjust the current time, press for about 3 seconds on the CLOCK key. The time will flash in the display.
  • Press the keys [+] or [-] to adjust the time. Hold the [+] or [-] key for setting the time faster.
  • Press the CLOCK key to confirm the time, as soon as you set the correct time.

Control panel

  • SWITCHING ON
    Press the key to start the micro wave oven.

  • SWITCHING OFF
    Press the key to shut the microwave oven off or to cancel a function and select another one.
    Attention: the key must be pressed again to continue cooking after the door has been opened.

Microwave cooking
  • Press the key or to activate the microwave function. 01:00 flashes in the display and the icon appears. If there is no activity in 10 seconds, the current power will be confirmed automatically.

  • Press the CLOCK key and press the [+] or [-] key to set the cooking time.
    The maximum cooking time depends on the power that has been set. When the power is 900W, the maximum time is 30 minutes and with other powers the maximum time is 90 minutes.

  •  Press the key to adjust the microwave power.

  • Press the [+] or [-] key to set the microwave power (between 100W to 900W).

  • Press the key to start cooking.

Microwave power Application
100 Watt Softening butter or ice cream
300 Watt Soup, hotchpot or defrosting
450 Watt Hotchpot, fish
700 Watt Rice, fish, chicken, grounded meat
900 Watt Heating, milk, boiling water, vegetables, heating beverages
Grill cooking
  • Press the key or repeatedly to select the grill mode. The default grill power is the third level. The symbol appears in the display when the grill function is selected.
  • Press the key to adjust the grill level.
  • Press the [+] or [-] key to set the level. Level 3 is maximum, level 2 is middle and level 1 is minimum.
  • Press the CLOCK key and press the [+] or [-] key to set the cooking time of the grill. The default time is 10 minutes. The maximum time is 90 minutes.
  • Press the key to start cooking.
Convection cooking
  • Press the key or repeatedly to select the convection mode. The symbol appears in the display when the convection mode is selected. The default temperature is 180°C.
  • Press the key to adjust the temperature.
  • Press the [+] or [-] key to set the temperature. The minimum is 50°C and the maximum is 230°C.
  • Press the CLOCK key and press the [+] or [-] key to set the cooking time. The default time is 10 minutes. The maximum time is 5 hours.
  • Press the key to start cooking.
Grill fan cooking
  • Pres the key or repeatedly to select the grill fan mode. The symbol appears in the display when the grill fan mode is selected. The default temperature is 180°C.
  • Press the key to adjust the temperature.
  • Press the [+] or [-] key to set the temperature. The minimum is 100°C and the maximum is 230°C.
  • Press the CLOCK key and press the [+] or [-] key to set the cooking time. The default time is 10 minutes. The maximum time is 5 hours.
  • Press the key to start cooking.
Bottom and convection cooking
  • Press the key or repeatedly to select the bottom and convection cooking mode. The symbol appears in the display
    when the bottom and convection mode is selected. The default temperature is 180°C.

  • Press the key to adjust the temperature.

  • Press the [+] or [-] key to set the temperature. The minimum is 100°C and the maximum is 230°C.

  • Press the CLOCK key and press the [+] or [-] key to set the cooking time. The default time is 10 minutes. The maximum time is 5 hours.

  • Press the key to start cooking.

Combination setting: microwave + grill cooking
  • Press the key or repeatedly to select the combination mode. The symbols and appear in the display when the microwave + grill cooking is selected. The default level is level 3.
  • Press the key to adjust the grill level.
  •  Press the [+] or [-] key to set the level. Level 3 is maximum, level 2 is middle and level 1 is minimum.
  • Press the key to adjust the microwave power. The default power is 300W.
  • Press the [+] or [-] key to set the microwave power (between 100W and 700W).
  • Press the CLOCK key and press the [+] or [-] key to set the cooking time. The default time is 10 minutes. The maximum time is 90 minutes.
  • Press the key to start cooking.
Combination setting: microwave + convection cooking
  • Press the key or repeatedly to select the combination mode. The symbols and appear in the display when the microwave + convection cooking is selected. The default temperature is 180°C.
  • Press the key to adjust the temperature.
  • Press the [+] or [-] key to set the temperature. The minimum is 50°C and the maximum is 230°C.
  •  Press the key to adjust the microwave power. The default power is 300W.
  •  Press the [+] or [-] key to set the microwave power (between 100W and 700W).
  •  Press the CLOCK key and press the [+] or [-] key to set the cooking time. The default time is 10 minutes. The maximum time is 90 minutes.
  •  Press the key to start cooking.
Combination setting: microwave + grill fan cooking
  • Press the key or repeatedly to select the combination mode. The symbols and appear in the display when the microwave + grill fan cooking is selected. The default temperature is 180°C.
  • Press the key to adjust the temperature.
  • Press the [+] or [-] key to set the temperature. The minimum is 100°C and the maximum is 230°C.
  •  Press the key to adjust the microwave power. The default power is 300W.
  • Press the [+] or [-] key to set the microwave power (between 100W and 700W).
  • Press the CLOCK key and press the [+] or [-] key to set the cooking time. The default time is 10 minutes. The maximum time is 90 minutes.
  •  Press the key to start cooking.
Combination setting: microwave + bottom and convection cooking
  • Press the key or repeatedly to select the combination mode. The symbols and appear in the display when the microwave + bottom and convection cooking is selected. The default temperature is 180°C.
  • Press the key to adjust the temperature.
  • Press the [+] or [-] key to set the temperature. The minimum is 100°C and the maximum is 230°C.
  • Press the key to adjust the microwave power. The default power is 300W.
  • Press the [+] or [-] key to set the microwave power (between 100W and 700W).
  • Press the CLOCK key and press the [+] or [-] key to set the cooking time. The default time is 10 minutes. The maximum time is 90 minutes.
  • Press the key to start cooking.
Defrost

There are two defrosting programs. You only have to select the program and set the weight. The time is already set.

  • Press the key to select the defrost mode. The symbol appears in the display.
  • Press the [+] or [-] key to select the defrost program, d01 or d02 appear in the display. The time, the weight and the number of the defrost program is displayed.
  • Press the key.
  • Press the [+] or [-] key to select the weight in the menu.
  • Press the key to start defrosting.
Program Type of food Use
d01 (defrost) ** Meat, poultry and fish If you hear a beep, the microwave

oven stops. Turn the food and press the  key again to continue the defrosting program.
d02 (defrost) **| Bread, cake and fruit

These programs only use the microwave mode. Always use with this program the turntable with the round grid for an ideal heat distribution.

Auto menu

There are 10 automatic cooking programs. You only have to select a program and set the weight. The power, the time and
the temperature are already set.

  • Press the key to activate the auto menu function. will light up on the display.
  • Press the [+] or [-] key to select the correct auto menu. The selected automatic program P01 – P13 will appear in the display. So are the time and the weight.
  • Press the key.
  • Press the [+] or [-] key to set the weight.
  • Press the key to start cooking.
Program Category Type of food
P01 ** Vegetables Fresh vegetables
P02 ** Side dishes Potatoes – cooked (peeled)
P03 * Side dishes Potatoes – roasted If you hear a beep, turn the food.

The microwave oven starts the next fase automatically.
P04| Poultry/Fish| Chicken pieces/ fish pieces If you hear a beep, turn the food. The microwave oven starts the next fase automatically.
P05 | Bake| Cake
P06
| Bake| Apple pie
P07 *| Bake| Quiche
P08 | Reheat| Drinks/ soup
P09
| Reheat| Plated meal
P10 *| Reheat| Sauces/stew/dish
P11
| Convenience| Frozen – pizza
P12 | Convenience| Oven chips If you hear a beep, turn the chips. The microwave oven starts the next fase automatically.
P13
| Convenience| Frozen – lasagne

ATTENTION!

  • When using these programs the microwave oven is preheated. During preheating, the cooking time pauses and the preheating symbol is on.
    After preheating, you will hear an alarm and blinks.

  • These programs only use the microwave mode. Always use with this program the turntable with the round grid for an ideal heat distribution.

Preheating

The preheating function can be activated after you have chosen one of the following functions:

  • convection cooking
  • grill fan cooking
  • bottom and convection cooking and the combination settings:
  • microwave + convection cooking
  • microwave + grill fan cooking
  • microwave + bottom and convection cooking
  • Press the key . The symbol appears in the display.
  • Press the key to start the preheating. As soon as the set temperature is reached, you will hear three beeps. The preheating can be stopped by opening the door of the microwave oven or by pressing the key .
    Note: the preheating function only works if you have already selected one of the functions above. During preheating, the microwave oven is switched off.
Parental control

This microwave oven has parental control. You can block the control panel so your child can not accidentily activate the microwave oven.
Child lock actication:
Press, in stand by mode, during 3 seconds on the key . A long beep will sound and the symbol indicates the child lock is activated.
Child lock de-activation:
Press during 3 seconds on the key when the child lock is active. A long beep sounds and the symbol disappears. The child lock is de-activated.

overview oven and microwave functions
Function Levels/ settings Maximum time
Microwave 100W-300W-450W-700W-900W 90 minutes
Grill 3 levels 90 minutes
Convection 50-230°C 5 hours
Grill fan 100-230°C 5 hours
Bottom with convection 100-230°C 5 hours
Combination settings
Microwave + grill 3 levels + 4 microwave levels 90 minutes
Microwave + convection 50-230°C + 4 microwave levels 90 minutes
Microwave + grill fan 100-230°C + 4 microwave levels 90 minutes
Microwave + bottom with convection 100-230°C + 4 microwave levels 90

minutes

cleaning & maintenance

Switch the appliance off before cleaning and let it cool down. Do not

clean the appliance with a pressure cleaner or steam cleaner.
Interior

Clean the inside of the appliance after every use. Use a damp cloth. To clean the oven thoroughly, an ovenspray may be used.
Rinse well. Dry the inside will a dry cloth.

Accessories

Clean the accessories, such as the turntable and the grids with warm water and a mild detergent. Dry thoroughly before reusing.

Exterior

Clean the exterior of the appliance with a damp cloth or sponge. If necessary, clean the exterior with warm water and a mild detergent.
Also clean the oven door and the door seal.

Tips for cleaning
  • Clean the oven after every use to prevent food residue to stain.
  • Grease can be best removed when the oven is still a bit warm. Use warm water and a mild detergent.
  • Use for stubborn stains a special oven cleaner. Rinse the residue of the cleaning agent with water.
  • Never use any abrasive pads or corrosive cleaners.
  • Make sure not to spray on the heating element when using a special overspray.

problems & solutions

Problem Solution
The microwave oven does not start.
  • Is the appliance plugged in?
  • Is the fuse or circuit breaker blown?
  • Check the functioning of the outlet with another device.

The microwave oven is not heating up.|

  • Is the door of the oven closed properly?

The turntable makes noise.| Clean the roller ring for the turntable and the bottom of the microwave oven.

Installation instructions

  •  The safety during use can only be guaranteed when the microwave oven is installed correctly and according to the regulations. The installer is responsible for any damage caused by a faulty installation.

  • The electrical connection must be made by a qualified electrician. This person is aware of the national and local regulations
    the installation must comply with.

  • The appliance falls under protection class I and can only be used in combination with a grounding conductor connection.
    The manufacturer accepts no responsibility for any malfunction or damage caused by incorrect electrical installations.

  •  The appliance must be connected to a fixed installation and the means of disconnecting it from the fixed installation must be installed according to the installation instructions.

  • The connection cable must hang freely. Do not tie the power cable or pass it along sharp edges. It must be positioned so that it does not touch any of the hot parts of the microwave oven.

  • The connection point, the wall socket and/or plug must always be accessible.

  • The cabinet into which the microwave oven is fitted, must be heat resistant (> 90°C).

  • Ensure that the cabinet into which the microwave oven is installed is secure. For example, by mounting it to the adjoining elements.

  • Damage caused by incorrect connection, incorrect use or incorrect fitting is not covered by the guarantee.
    Attention: any change to the appliance’s interior, including fitting and changing the power cable, must only be performed by a qualified electrician.

INSTALLATION DIMENSIONS

In the drawings below, all the dimensions are displayed in mm.

INVENTUM-IMC6044GT-BUILT-IN-MICROWAVE-OVEN-03ELECTRICAL CONNECTION

Check that the voltage in your home corresponds with the voltage printed on the appliance.
These groups in the meter must be secured with at least 16 amps each. The connection cable must have a cross-section of at least 2.5mm² and must have a length of at least 1.5 m. When the cable is too short, you have no room to already connect the microwave oven and place it against the wall before plugging it in.

THE FITTING OF THE APPLIANCE
  •  Check that the cabinet and the space for the microwave oven meet the dimension and ventilation requirements.

  • Slide the microwave oven into the cabinet. Make sure the housing of the microwave oven does not come in contact with the walls of the kitchen cabinet. Make sure there is at least 2 mm between the casing and the walls of the kitchen cabinet. Make sure the microwave oven is centered between the walls of the kitchen cabinet.
    Note: Make sure the cable is not stuck and does not lie on top of the appliance.

  • Open the microwave oven door.

  • Use the provided screws to fasten the appliance to the cabinet.

  • Close the microwave oven door and plug the appliance in.

  • The microwave oven is now ready for use.

General terms and conditions of service and warranty

We do not need to remind you of the importance of service. After all, we develop our products to a standard so that you can enjoy them for many years, without any concerns. If, nevertheless, there is a problem, we believe you are entitled to a solution straight away. Hence our products come with an exchange service, on top of the rights and claims you are entitled to by law. By exchanging a product or part, we save you time, effort and costs.

2-year full manufacturer’s warranty
  1. Customers enjoy a 2-year full manufacturer’s warranty on all Inventum products. Within this period, a faulty product or part will always be exchanged for a new model, free of charge. In order to claim under the 2-year full manufacturer’s warranty, you can either return the product to the shop you bought it from or contact the Inventum costumer service department via the form at www.inventum.eu/service-aanvraag.
  2. The 2-year warranty period starts from the date the product is bought.
  3. In order to claim under the warranty, you must produce a copy of the original receipt.
  4. The warranty applies only to normal domestic use of Inventum products within the Netherlands.
5-year Inventum warranty
  1. Inventum offers a 5-year warranty on most large domestic appliances and a selection of small domestic appliances. This 5-year Inventum warranty consists of a 2-year full manufacturer’s warranty, extended by a further 3-year warranty. The only thing you need to do to qualify for the 3-year extended warranty is to register the product within 45 days of purchase. You can read more about registering the product in the following paragraph.
  2. In accordance with the 5-year Inventum warranty provisions, a faulty product or part will always be exchanged for a new model during the first 2 years under the warranty. During the 3rd to 5th year under the warranty, you will only pay the costs of exchange. The current costs of exchange are listed at www.inventum.eu/omruilkosten.
  3. In order to claim under the 5-year Inventum warranty, you can either return the product to the shop you bought it from or contact the Inventum costumer service department via the form at www.inventum.eu/service-aanvraag.
  4. The 5-year warranty period starts from the date the product is bought.
  5. In order to claim under the warranty, you must produce a copy of the original receipt.
  6. The warranty applies only to normal domestic use of Inventum products within the Netherlands.
Product registration
  1. The 3-year extended warranty is easy to obtain, free of charge, by registering the product within 45 days of purchase, via
    the website www.inventum.eu/garantie-registratie. If you did not register the product within 45 days of purchase, you can still do so up to 2 years after the purchase date. However, there will be a charge. The one-off registration charge is € 89 for each separate product. Registration is possible only for products that are subject to the 5-year Inventum warranty. Whether the product qualifies for the 5-year Inventum warranty is stated in the product user manual and in the product information sheet, on Inventum’s website.

  2.  The warranty period always starts from the date the product is bought. If the product is registered for the extended warranty
    at a later date, the warranty period still starts from the original date of purchase.

  3. The 3-year extended warranty can only be applied for if you are in the possession of a copy of the original receipt and the Inventum 5- year warranty certificate.

Large domestic appliances
  1. Breakdowns or faults in large domestic appliances (separate and built-in white goods) can be registered via the form at
    www.inventum.eu/service-aanvraag, by calling the Inventum costumer service department or in the store where you bought
    the device. The telephone number of the costumer service department can be found at www.inventum.eu.

  2. In the event of breakdowns or faults in large domestic appliances, Inventum will have the option to have a service engineer inspect the faulty device onsite at the customer in the Netherlands and to carry out repairs, there and then. The Inventum customer service department can also decide to have the device exchanged.

  3. If you suffer a breakdown or fault in a large domestic appliance during the first 2 years from the date of purchase, Inventum will not charge any costs for the exchange, call-out or for parts and labour.

  4.  If you registered the product as described before at www.inventum.eu/garantie-registratie and you subsequently report a breakdown of a large domestic appliance in the 3rd to 5th year of the date of purchase, the 5-year Inventum warranty applies and the device will be repaired or exchanged, free of charge. In the event of a repair or exchange of the device, you only pay the costs of exchange. The current costs of exchange are listed at www.inventum.eu/omruilkosten. If you did not register the product, the 3-year extended warranty does not apply.

  5. When reporting a breakdown or fault, a service engineer will contact the customer within 1 working day in order to make
    an appointment. When the report is made in a weekend or during a public holiday, this will be the next working day.

  6. If you report a breakdown or fault via the form at www.inventum.eu/service-aanvraag, you will be kept informed of the progress via mobile messages and e-mail.

  7.  The warranty period starts from the date the product is bought.

  8.  In order to claim under the warranty, you must produce a copy of the original receipt and the Inventum 5-year warranty certificate.

  9. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

Breakdowns or faults outside the warranty period

  1. Breakdowns or faults in small or large domestic appliances outside the warranty period, can be reported to the costumer services department via the form at www.inventum.eu/service-aanvraag or by calling the costumer services department.
  2. The costumer services department may ask you to send the product for inspection or repair. The costs of dispatch will be at your expense.
  3. The inspection to establish whether repair is possible involves a charge. You need to grant your permission for this, in advance.
  4. In the event of a large domestic appliance, Inventum, at your request, can send out a service engineer. In that case, you will be charged the call-out costs, as well as parts and labour.
  5.  In the event of an instruction to repair, the repair costs must be paid in advance. In the event of a repair by a service engineer, the costs of the repair must be settled with the engineer onsite, preferably by means of PIN payment.
Warranty exclusions
  1. The following is excluded from the aforesaid warranties:
    • normal wear and tear;
    •  improper use or misuse;
    • insufficient maintenance;
    • failure to comply with the operating and maintenance instructions;
    • unprofessional installation or repairs by third parties or the customer himself;
    • non-original parts used by the customer;
    • use for commercial or business purposes;
    • removal of the serial number and/or rating label.
  2. In addition, the warranty does not apply to normal consumer goods, such as:
    •  dough hooks, baking tins, (carbon) filters, etc.;
    • batteries, bulbs, carbon filters, fat filters etc.;
    •  external connection cables;
    • glass accessories and glass parts such as oven doors;
    •  and similar items.
  3. Transport damage not caused by Inventum is also excluded. Therefore, inspect your new device before starting to use it. If you detect any damage, you must report this to the store where you purchased the product within 5 working days, or to the Inventum customer service department via the form at www.inventum.eu/service-aanvraag. If transport damage is not reported within this period, Inventum does not accept any liability in this respect.
  4. The following are excluded from warranty and/or replacement: faults, loss of and damage to the device as a result of an event that is normally insured under the home contents insurance.

Important to know

  1. The replacement or repair of a faulty product, or a part thereof, does not lead to an extension of the original warranty period.
  2.  Parts that have been replaced, packaging material and exchanged devices are taken back by the service engineer and become the property of Inventum.
  3. If a complaint is unfounded, all costs arising from it will be at the customer’s expense.
  4. Following expiry of the warranty period, all costs of repair or replacement, including administration costs, dispatch and call-out charges, will be charged to the customer.
  5. Inventum cannot be held liable for damage as a result of devices built in incorrectly.
  6.  Inventum cannot be held liable for damage caused by external events, unless this liability arises from mandatory statutory provisions.
  7. These warranty and service provisions are governed by Dutch law. Disputes will be settled exclusively by the competent Dutch court.

References

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