go-e CH-04-11-01 Charger Gemini Flex User Guide

go-e CH-04-11-01 Charger Gemini Flex

Note before installation/download

Observe all safety regulations and instructions in this quick reference guide! | Download the complete operating instructions and data sheet: www.go-e.com. | Read all documents carefully and keep them for future reference.

Product overview

• a RFID chip
• b Reset card
• c 16/32 A CEE red plug (Gemini flex 11/22 kW)
• d Housing
• e RFID reader
• f Button
• g LED ring
• h Type 2 socket
• i Rating plate
• j Sealed screw

Required tools

• a Pencil
• b Spirit level
• c Measuring tape
• d Drilling machine
• e Screwdriver
• f Hammer

Enclosed mounting material

• i Dowel 8 x 40 mm
• j Screws for wall bracket 4.5 x 50 mm
• k Screw for U-piece 4 x 50 mm
• l U-piece (optional anti-theft device)
• m Wall bracket

Installation

1. Place the wall bracket in the desired mounting position and align it straight. Mark the drill holes. The go-e Charger must be mounted just below the CEE socket so that little pressure is exerted on the supply line.

2. Drill holes at the four marked positions.

3. 3. Attach the wall bracket with four screws and dowels each. Compensate possible unevenness of the wall with spacers.

4. Hook the go-e Charger into the wall bracket.
   Optional: attachment of the anti-theft device (U-piece).

5. Integrated RCD protection module with direct current detection (20 mA AC, 6 mA DC). Only a type A RCD is required on the building side, unless local re-gulations deviate from this. In addition, a miniature circuit breaker must be installed upstream.

6. When installing multiple units, activate static load balancing via the go-e Charger app (WiFi required).

Commissioning/Charging

1. Connect the go-e Charger Gemini flex directly to a red CEE socket or to a suitable socket using an original go-e adapter.
2. The go-e Charger starts and performs a self-test.
3. The go-e Charger is ready for operation. Five predefined charging levels can be selected via the button (customizable via app).
4. Connect the go-e Charger and the vehicle via a type 2 charging cable. The Charger is ready for charging and is awaiting release by the car.
5. During the charging process, the LEDs rotate clockwise around the type 2 socket.
6. The charging process is completed when the LEDs light up green. Cancel charging prematurely? The cable remains locked after the charging process is complete (adjustable via app).

App

•  For advanced features, you need the go-e Charger app.

•  Set up connection via hotspot

  1. Deactivate mobile data, terminate active WiFi connections
  2. Scan the QR code of the reset card
  3. Launch go-e Charger app
  4. Select Charger and operate locally
     Alternative connection method?

•  Set up connection via WiFi

  1. Active hotspot connection required
  2. Tap the „+“ icon in the app
  3. Select „Initial setup for new go-e Charger“
  4. Then follow the instructions of the app
  5. Check under „Advanced settings“ (App tab „Internet“) whether connection to the go-e Cloud is allowed
  6. Disconnect from the Charger‘s hotspot, connect your smartphone to the internet, tap the „+“ icon in the app again and run the lower setup wizard to control the Charger remotely via mobile data or WiFi.

General safety regulations

The go-e Charger may only be used for charging battery electric vehicles (BEV) and plug-in hybrids (PHEV) with the adapters and cables intended for this purpose. | Disregarding the safety regulations can have serious consequences. go-e GmbH declines any liability for damage caused by disregarding the operating instructions, safety regulations or warnings on the unit. | High voltage – danger to life! Never use the go-e Charger if the housing is damaged or open. | In case of unusual heat development, do not touch the go-e Charger, the charging cable or adapter and stop the charging process as soon as possible. If the plastic is discolored or deformed, contact customer support. | Never cover the go-e Charger during charging. Heat build-up can lead to fire. | Persons wearing electronic implants should keep at least 60 cm away from the go-e Charger due to electromagnetic fields. Due to legal regulations the go-e Charger Gemini flex must not be used in the following countries: Norway. The go-e Charger Gemini flex has the communication interfaces WiFi 802.11b/g/n 2.4GHz and RFID. WiFi is operated on a frequency of 2.4Ghz, channels 1-13 with the frequency band 2412-2472Mhz. The maximum transmission power of the WiFi is 20dBm. RFID is operated on a frequency of 13.56MHz with a maximum radiated power of 60dBμA/m at 10m.

Electrical protective measures, installation, operation

Any information regarding electrical installation is intended exclusively for a qualified electrician whose training allows all electrical work to be carried out in accordance with the applicable national regulations. | Before carrying out electrical connection work, you need to de-energize the circuit. | Installation must be carried out in accordance with local, regional and national regulations. | Observe the permissible ambient conditions from the datasheet. | A location without direct sunlight is recommended. | The Charger is only suitable for charging gassing vehicle traction batteries in well- ventilated rooms.| The unit must not be operated indoors if there is an increased danger from ammonia gases. | The Charger should not be operated in the immediate vicinity of flammable or explosive substances, running water or heat-emitting equipment. | The go-e Charger has to be used hanging vertically or must be mounted vertically in the wall bracket on a flat wall. | Make sure that the power connection leading to the go-e Charger is properly installed and undamaged. | The go-e Charger is equipped with a built-in RCD protection module with direct current detection (20 mA AC and 6 mA DC). Therefore, only a type A RCD must be installed on the building side, unless local regulations deviate from this. Independently of this, a miniature circuit breaker must be installed upstream of each charger. | The go-e Charger may only be operated at fully functional sockets and protective devices. Connection cables must be sufficiently dimensioned. | An electric shock can be fatal. Do not reach into sockets and plug systems by hand or with technical aids. | The go-e Charger has a safety function called „ ground check“, which prevents charging in TT/TN power grids (common in most European countries) if the power connection is not grounded. This function is activated by default. It may only be deactivated via the go-e Charger app if you are sure that the power grid does not have an earth connection (IT grid, e.g. in many regions of Norway) so that charging can also take place here. The go-e Charger visualizes a deactivated „ ground check“ by 4 red LEDs (3, 6, 9, 12 o‘clock).

Connection, plug, adapter

The go-e Charger Gemini flex 11 kW may only be operated at the following connections: CEE red 16 A, 3-phase, 400 V or with original go-e Charger adapter for Gemini flex 11 kW at: CEE red 32 A, 3-phase, 400 V (limited by Charger to 16 A, 3-phase) / CEE blue 16 A, 1-phase, 230 V / domestic plugs 16 A, 1-phase, 230 V | The go-e Charger Gemini flex 22 kW may only be operated at the following connections: CEE red 32 A, 3-phase, 400 V or with original go-e Charger adapter for Gemini flex 22 kW at: CEE red 16 A, 3-phase, 400 V / CEE blue 16 A, 1-phase, 230 V / domestic plugs 16 A, 1-phase, 230 V | Always use original go-e adapters. With the go-e Charger Gemini flex 22 kW, automatic reduction of the charging current to 16 A by plugging in the adapter is only possible in conjunction with original go-e adapters. | Observe the maximum permissible charging current of the connection at which you are charging. If this is unknown, charge with the lowest charging current. | Fire hazard! We recommend a maximum charging current of 10 A for use with domestic plugs, as very few domestic sockets/electrical installations are suitable for continuous operation with 16 A! National regulations may prescribe lower charging currents. Therefore, check the country settings in the go-e app before using an adapter with a household plug. If a domestic socket overheats, reduce the charging current. | Take care of a mechanical relief of the domestic plug by supporting the weight of the go-e Charger and the connected charging cable! | Do not use go-e Charger if any cable attached to or plugged into the unit is damaged. | Never use wet or dirty plugs in connection with the go-e Charger. | Never pull plugs out of the connector by the cable!
Opening, conversions, repair, maintenance: Any modification or repair of the hardware or software of a go-e Charger may only be carried out by specialist personnel of go-e GmbH. | Before dismantling an allegedly defective product, always contact go-e‘s technical customer support and wait for its decision on the further procedure for handling the service case. | Removing and damaging warning notices attached to the go-e Charger or opening the device will result in the loss of any liability by go-e GmbH. The warranty also expires in the event of any modification or opening of a go-e product. | The go-e Charger is maintenance-free. | The device may be cleaned with a damp cloth. Do not use cleaning agents or solvents. Do not clean the device with a high-pressure cleaner or under running water.

Disposal

According to directive 2012/19/EU (WEEE directive), electrical devices must not be disposed of in household waste after the end of use. Take the product in accordance with national legal requirements to a collection point specially set up for waste electrical equipment. Also dispose of the product packaging properly so that it can be recycled.

Registration obligation/approval obligation, legal information, warranty

Depending on the country, the requirements of the authorities and electricity grid operators must be observed, such as the obligation to register or obtain approval for ev charging stations or the limitation of single-phase charging. Contact your grid operator/electricity provider to find out whether the go-e Charger requires registration or approval (e.g. in Germany) and whether other limitations must be observed. | The copyright for these operating instructions is owned by go-e GmbH. | All texts and illustrations correspond to the technical status at the time of writing. go-e GmbH reserves the right to make unannounced changes. The content of the operating instructions does not justify any claims against the manufacturer. Pictures are for illustration purposes and may differ from the actual product. | For all warranty provisions, please refer to the complete operating instructions at www.go-e.com.

SupportSupport
go-e GmbH Satellitenstraße 1 AT 9560 Feldkirchen
Mail: office@go-e.com Tel: +43 4276 6240010 www.go-e.com
Online supportOnline support www.go-e.com

References

• Smart Walboxes to Charge Your EV | go-e
• Smart Walboxes to Charge Your EV | go-e
• Smart Walboxes to Charge Your EV | go-e
• FAQs for go-e EV Chargers and Accessories | go-e

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