PetSafe 3003698 Teach and Treat Remote Reward Dog Trainer User Guide

June 5, 2024
PetSafe

Teach and Treat Remote Reward Dog Trainer
User Guide

Welcome
PetSafe® brand is devoted to making sure you and your pet have what you need to live your best life together. We know that safe pets make happy owners. Before getting started, please take a moment to read through the important safety information. If you have any questions, please don’t hesitate to contact us.

Hereinafter Radio Systems Corporation and any other affiliate or Brand of Radio Systems Corporation may be referred to collectively as “We” or “Us”.

Warranty

This product has the benefit of a limited three-year manufacturer’s warranty. Complete details of the warranty applicable to this product and its terms can be found online and/or are available by contacting your local Customer Care Center.
Europe – Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth, A91 YR9X Ireland
Canada – Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties Against Defects, effective January 1, 2012, warranty details of this Product are as follows: Radio Systems Australia Pty Ltd. (hereinafter referred to as “Radio Systems”) warrants to the original retail purchaser, and not any other the purchaser or subsequent owner, that its Product, when subject to normal and proper residential use, will be free from defects in material or workmanship for a period of three (3) years from the purchase date. An “original retail consumer purchaser” is a person or entity who originally purchases the Product or a gift recipient of a new product that is unopened and in its original packaging. When serviced by Radio Systems Customer Service, Radio Systems covers labor and parts for the first three years of ownership; after the first three years, a service or upgrade charge will apply relative to the replacement of the Product with new or refurbished items at Radio Systems’ sole discretion. The limited warranty is non- transferable and shall automatically terminate if the original retail consumer purchaser resells the Radio Systems Product or transfers the property on which the Radio Systems Product is installed. This Limited Warranty excludes accidental damage due to dog chews; lightning damage; or neglect, alteration, and misuse. Consumers who purchase products outside of Australia, New Zealand, or from an unauthorized dealer will need to return the Product to the original place of purchase for any warranty issues. Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any other reason outside of these Warranty terms.

Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd. • PO Box 3442, Australia Fair • QLD 4215, Australia Australia Residents: 1800 786 608 • New Zealand Residents: 0800 543 054
Email: aus-info@petsafe.net
To file a claim, proof of purchase must be provided. Without proof of purchase, Radio Systems will not repair or replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty Return number, prior to sending the Product. Failure to do so may delay in the repair or replacement of the Product. If the Product is deemed to be faulty within 30 days from the date of original purchase, Radio Systems will organize for a replacement to be sent in advance of returning the faulty Product. A Post Bag will be included with the replacement Product for the return of the faulty Product. The Product must be returned within 7 days of receiving the replacement. If the Product is deemed to be faulty after 30 days from the date of original purchase, the consumer will be required to return the Product to Radio Systems at the consumer’s own expense. Radio Systems will test and replace the faulty device or its components and return to the consumer free of charge, provided the Product is within its said warranty period. This warranty is in addition to other rights and remedies available to you under the law. Radio Systems goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failureand for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).

IMPORTANT SAFETY INSTRUCTIONS

Explanation of Attention Words and Symbols Used in This Guide
**** This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol to avoid possible injury or death.

WARNING indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation that, if not avoided, could result in harm to your pet.
NOTICE is used to address practices not related to personal injury.

Teach & Treat Remote Reward Trainer
WARNING

  • When using this product, basic precautions should always be followed.
  • Read all instructions before using this product. Save these instructions for future reference.
  • To reduce the risk of injury, close supervision is necessary when using this product near children.
  • Dispose of all packaging material properly. Some items may be packed in plastic bags. These bags could cause suffocation. Keep away from children and pets.
  • There is a risk of explosion if a battery is replaced by an incorrect type. Do not short circuit, mix old and new batteries, dispose of in fire or expose to water. When batteries are stored or disposed of, they must be protected from shorting. Dispose of used batteries properly.
  • Do not use this product if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or a certified trainer.
  • Swallowed lithium batteries can cause internal chemical burns quickly (within 2 hours) and can lead to death. Dispose of spent batteries immediately. Keep ALL batteries away from children. If swallowed, seek immediate medical attention.

CAUTION,

  • Do not use this product with dogs less than 6 months old, those unable to reach the feeding dish, or those with any physical disability.
  • Intended for use with dogs only.
  • Check operation frequently to be sure the product is dispensing properly.

NOTICE

  • Do not use outdoors. FOR INDOOR USE ONLY.
  • For dry food or semi-moist food use only. Do not use wet, canned or moist food.
  • Do not allow electronics to contact liquids.
  • Do not place any foreign objects into this product.
  • This product should be placed on a level surface.
  • Do not disassemble products other than as instructed.
  • Do not mix old and new batteries.
  • Do not mix standard, alkaline or rechargeable batteries.
  • Do not use rechargeable batteries.
  • Exhausted batteries should be removed immediately. Do not dispose of batteries with household waste.

SAVE THESE INSTRUCTIONS
Battery Disposal
Separate collection of spent batteries is required in many regions; check the regulations in your area before discarding spent batteries. At the end of the product life, please contact our Customer Care Center to receive instructions on the proper disposal of the unit. Please do not dispose of the unit in the household or municipal waste. For a listing of Customer Care Center telephone numbers in your area, visit our website at www.petsafe.com.

Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled. At the end of the product’s life, do not place it in the normal municipal waste system. Please check the regulations in your area or return it to where it was purchased so that it can be placed in our recycling system. If these options are not possible, please contact the Customer Care Center for further information.

Terms of Use and Limitation of Liability

  1. Terms of Use
    The use of this product is subject to your acceptance without modification of the terms, conditions, and notices contained with this product. Use of this product implies acceptance of all such terms, conditions, and notices. If you do not wish to accept these terms, conditions, and notices, please return the product, unused, in its original packaging and at your own cost and risk to the relevant Customer Care location together with proof of purchase for a full refund.

  2. Proper Use
    Proper Use includes, without limitation, reviewing the entire Product Manual and any specific safety information statements. The specific temperament or size/weight of your pet may not be suitable for this product. If you are unsure whether this product is appropriate for your pet, please consult your veterinarian or certified trainer prior to use. For products used with pets where training is desired, Radio Systems Corporation recommends that these training products are not used if your pet is aggressive and accepts no liability for determining suitability in individual cases.

  3. No Unlawful or Prohibited Use
    This product is designed for use with pets only. This product is not intended to harm, injure or provoke. Using this product in a way that is not intended could result in a violation of Federal, State or local laws.

  4. Limitation of Liability
    In no event shall Radio Systems Corporation or any of its associated companies be liable for any direct, indirect, punitive, incidental, special, or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected with the use or misuse of this product. The Purchaser assumes all risks and liability from the use of this product to the fullest extent permissible by law. 5. Modification of Terms and Conditions Radio Systems Corporation reserves the right to change the terms, conditions, and notices governing this product from time to time. If such changes have been notified to you prior to your use of this product, they shall be binding on you as if incorporated herein.

Compliance
CE
Radio Systems Corporation declares under its own responsibility, that the following product(s) is (are) in compliance with the essential requirements under article 3 of the RED (2014/53/EU) and the RoHS 2 Directive (EU) 2015/863. Unauthorized changes or modifications to the equipment that are not approved by Radio Systems Corporation may violate EU RED regulations, could void the user’s authority to operate the equipment, and will void the warranty.
Hereby, Radio Systems Corporation, declares that this part is in compliance with the essential requirements and other relevant provisions. The Declaration of Conformity can be found at: http://www.petsafe.com/customercare/eu_docs.php.

IC
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
ACMA
This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications and Media Authority).

Radio Systems Corporation
10427 PetSafe Way, Knoxville, TN 37932 the USA
+1 865-777-5404
©2022 Radio Systems Corporation
401-107-19
United Kingdom
0800 046 1414

References

Read User Manual Online (PDF format)

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