e-way E-2540 Electric Scooter User Manual

e-way E-2540 Electric Scooter

Cautions

• Electric scooter is a recreational personal transporter. Before mastering riding skills, you need to practice. You will be responsible for any injuries or damage caused by a rider’s inexperience or failure to follow the instructions in this manual.
• Please understand that you can reduce the risk by following all the instructions or warnings in this manual, but you cannot eliminate all the risks.
• Please following the local traffic laws or restrictions when riding into public areas.
• Please always wear a helmet properly when riding to protect your head, as well as other necessary protectors, such as elbow pads, kneecap.
• Please slow down the riding speed when riding on crossing, going across the crowd, making a turn, climbing or downing a hill, passing a school and other place that high speed may bring damage to people.
• Please do not allow kids of age below 12 to use the scooter on public area. Riders under the age of 18 years old should ride under adult supervision.
• Please do not use the scooter in dangerous environments, to avoid scooter malfunction or may cause damage to body or property.
• Please do not use other chargers to charge E-scooter, Only use e-way supplied charger.
• Please do not charge E-scooter, if the charger or power outlet is wet.
• Please do not disassemble the scooter or make other modifications without professional guidance from the producer.
• Please do not allow others to ride your e-scooter unless he/she has carefully read and follow the instructions in this manual.
• Respect pedestrians’ Right of Way. Try not to startle them while driving, especially children. When you ride from behind pedestrians, ring your bell to give them a heads-up and slow your scooter to pass from their left. Do not pass people on the sidewalk faster than 6 km/h.
• Check the scooter before every use. When you note loose parts, low battery alerts, excessive wear, strange sounds, malfunctions and other abnormal conditions, stop riding and contact the service center.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children without supervision.
• Warning against using non-rechargeable batteries:
• This appliance contains batteries that are only replaceable by skilled persons. Lithium ion battery
• Red cable on plug is positive, black cable on plug is negative.
• The method of replacing batteries: Dismount the screw on bottom plastic. cover, and unplug the connectors, then replace with a new battery.
• Details regarding safe disposal of used batteries: Follow the battery directive 2006/66/EC
• Discard the battery following the battery directive 2006/66/EC

The Device & Accessories

E-Way E-2540 / E-5045

Accessories

Functions

Specifications

Features

• Superior Aviation Aluminum Alloy.
• IP 54 Ingress Protection.
• Real-time Temperature Monitoring, Short Circuit / Low Voltage / Overcurrent / Overcharging Protection.
• Digital Speedometer Display, Easy to Read Speed.
• Real-time 5 Bars Battery Display.
• 1~3 Speed Gear, Press Button to Switch.
• Multi information Display.

Control panel

• Power ON/OFF: Long press the button for 3 seconds, all icons are lighting, showing speed & battery.
• Headlight ON/OFF: Click the button once when unit is on (Headlight ON: )
• Click the button for two times to change the speed gear from 1 to 3 levels, LED display P1 / P2 / P3. Max speed is increasing from P1 to P3.
• Click the button three times to switch display showing speedometer Km/h /voltage V / current A.

Before riding – Assembly

Lift the stem up and close with the locking mechanism. Connect the cables between the handlebar and the stem with the quick connectors in plastic to eachother. Make sure you connect it in the right direction. Gently push the excess cable length into the stem tube. Make sure the cords are not squeezed or damaged. You may pull gently the cord next to the folding mechanism to pull excess cable away from the stem to ease the connection. Attach the handlebar to the stem. 

Insert screws on both sides half way and then tighten screws firmly.
Push power button to see that everything works.

Folding and Carrying

Make sure that the scooter’s turned off. To fold, unlock the folding mechanism and bend the handlebar stem to hook the buckle on the rear mudguard. To open, press the bell trigger to remove from the buckle, erect the handlebar and lock the folding structure. Hold the handlebar stem with either one hand or both hands to carry. Fold and carry carefully not to harm any parts of the scooter.

APP

Make sure Bluetooth is turned on on the phone. Open the Eway scooter app, click the corresponding model in device list to connect. You can find the app under EWAY SCOOTER name in App store or Google shop or by scanning the corresponding QR code. The E-scooter will beep when APP is connected with E-scooter. The scooter is working without using the app, but using the app will give you access to changing various settings. The app is also updated regularly. Please check regularly and update app accordingly. The phone needs to be close to the scooters display during update. If you disrupt the process during update, the firmware and app might be damaged and might lead to the scooter not working. The app may not be suitable for all mobile phones or operating systems. For more details on functionality, see www.wilfa.com/eway.

Before first ride

Step 1: Check that the E-scooter has no loose screws, or that anything feels abnormal. This should be done every time you want to ride the scooter. Check that wheels turn easily and that brakes work properly. if necessary, please adjust brakes. See maintainance section for more info. Please charge the battery completely before each ride.
Step 2: Wear protective equipment. Step 3: Push with one leg to move forward. Step 4: Touch the throttle slightly and try to put two legs on the deck. Note that the speed must exceed 3 km/h before speed throttle works. Make sure both wheels have contact with the ground before pressing the throttle to avoid damage to the wheel.  Step 5: During riding, try to release the throttle and pull the brake lever. Step 6 : Try to use the headlight. This is done by pushing the power button once when the unit is on.

Before first ride

• Wear protective equipment.
• Do not ride in rain or cross puddles. Exposure to water can damage the scooter. If exposed to water, please dry off the scooter with a cloth and store in a dry place.
• Do not load over 125kg. Only 1 person at a time is allowed on the scooter simultaneously.
• Ride slowly in special cases. Do not jumb with the scooter or drive fast over bumps to avoid damage on the scooter.
• Make sure both feet are on the deck when riding for maximum stability. Do not put your feet on the fender when driving as it can cause damage to the fender.
• Do not tread the back of the fender. The fender may be broken.
• Do not touch the disc brake.
• Do not let go of the handlebar while riding.
• Do not ride upstairs or down stairs, or over obstacles.
• Do not hold a child during riding. It is forbidden to drive more than 1 person at a time on the scooter.
• Do not ride on highway or motor
• Do not take sharp turns. vehicle road unless allowed in your country.

Firmware Upgrade
Check for upgrades regularly in Apple store or Google play or check in the app regularly for firmware updates.

Cruise Control
The scooter has a cruise control. If you keep the same speed for 3~5 seconds, the E-scooter will be in cruise-control mode(running at constant speed on flat road). When cruise control is activated, a small beep is given to indicate it. Please use cruise-control only on flat road. The cruise control is cancelled by pushing the brake. The cruise control is always active unless cancelled in the app.

Battery and range

Battery power will vary with the temperature, mileage per charge will have difference under different temperature, Range will also be dependent on terrain, weight of driver, driving conditions and other factors.

Charging

The device has a built-in lithium battery, no extra battery installation is required, just charge the device when it indicates low battery.
Plug in the power source after inserting the charger plug, this can prevent potential risk to ensure a safer charge.
When the red light turn into green on the charger, the charging is completed. If not in urgent need, please wait until charging is complete before unplugging.
Do not charge the scooter over night or without supervision as there might be risk of fire. The scooter needs to be charged minimum every second month to prevent damage on the battery. This is also valid during winter storage.

Cleaning and Maintenance

Cleaning

• Please place the E-scooter in cool and ventilate places to release heat.
• Please avoid high temperature or moist.
• Please avoid water into the E-scooter to prevent electric shock, especially water drops from the charger cable to the the charging port.
• Please make sure the E-scooter is off.
• Please use soft cloth to clean the E-scooter.
• Please don’t use water to wash the E-scooter or place E-scooter in water.

When storing the scooter

• Please place the E-scooter in cool and ventilated places.
• Please don’t place objects on the E-scooter.

Battery Pack Maintenance
Please charge the E-scooter at least one time every second month, to extend the battery pack life time.
Please do not disassemble, assemble or change the battery by yourself.

Regular Maintenance
This scooter needs regular maintainance. Please do not disassemble or assemble the E-scooter without the guide or help from professional maintenance personell.Parts might get loose during riding and before each ride, you should go over the scooter to make sure that all screws are fastened, that wheels are turning freely, brakes work properly and that no foreign objects are stuck. Check for visible signs of wear and contact us if you are in doubt if you need to change parts or have any questions.

After sales service
You can find answers to many questions as well as spare parts at www.wilfa. com/eway. If you have a problem you can’t solve yourself, please contact the store where you bought the scooter for further help.

**Adjusting the disc brake

**

If the brake is too tight, use the hexagon wrench to loosen the screws on the caliper, and slightly send back the brake cable to shorten the exposed length, then tighten the screws. If the brake is too loose, loosen the screws, and slightly pull out the brake cable to lengthen the exposed length, then tighten the screws.

Adjust the handlebar

If the handlebar and its stem sway during riding, use the hexagon wrench to tighten the screws on the folding mechanism.

Warranty
Wilfa is not responsible for damage to third party parts and other collateral damage. Wear parts like wheels, battery, brakes, the deck surface, the bell, screws and plastic parts, lamps etc. is not covered by warranty. Wilfa is also not responsible for damages occurred because of excessive use, abnormal driving, jumping with the scooter, incorrect assembly, incorrect storage, incorrect charging, lack of cleaning etc. The battery comes with a 1 year warranty. The warranty will not be valid if the scooter has not been charged according to the manual.

Error Description

Some of the errors can be fixed by the user. if you are uncertain how to fix, please contact the service center.

communication

| 1.  Check whether the display control board

is well connected.

2.  Replace the display.

3.  Replace the control board.

E1| Encountered obstacles which

E-scooter can’t get

over

| 1.  Release the accelerator and stop braking.

2.  Restart.

3.  Replace the brake lever.

4.  Replace the accelerator.

E3| Hall is abnormal| 1.  Check whether the Hall wire plug of the

motor is loose.

2.  Check whether the motor cable is damaged.

3.  Replace the motor.

4.  Replace the control board.

E4| Brake system

malfunction

| 1.  Release the brake.

2.  Restart.

3.  Replace the brake lever.

E5| Throttle fault| 1.  Release the accelerator.

2.  Restart.

3.  Replace the accelerator.

2.  Restart.

3.  Check if App has been wrongly upgraded.

4.  Replace the control board.

BH| High voltage alarm| 1.  Check whether scooter has been fully charged, riding the scooter at low speed, avoid braking suddenly when scooter is fully charged.

2.  Restart.

3.  Check if App has been wrongly upgraded.

4.  Replace the control board.

BP| Over voltage, emergency| 1.  Check whether scooter has been fully charged, riding the scooter at low speed, avoid braking suddenly when scooter is fully charged.

2.  Restart. Check if App has been wrongly upgraded.

3.  Replace the control board.

H1| Motor high

temperature

| 1.  Stop riding or ride scooter at low speed, avoid climbing.

2.  Check whether the motor wire is damaged, and whether the temperature signal wire of the motor wire is shortcircuited to the ground.

3.  Replace the motor.

temperature

| 1.  Stop riding or ride scooter at low speed, avoid climbing.

2.  Check the installation of control board

radiator.

3.  Replace the control board.

H3| Control board super

high temperature

| 1.  Stop riding or ride scooter at low speed, avoid climbing.

2.  Check the installation of control board

radiator.

3.  Replace the control board.

LR| Over current| 1.  Release the accelerator.

2.  Restart.

3.  Replace the control board.

S1| Short circuit| 1. Get the motor disconnected and restart scooter. If this alarm has not been cleared, get control board replaced; otherwise, all-clear, replace the motor.
S2| Lack of phase, mos tube drive failure| 1.  Restart and turn scooter on standing still

2.  Replace the control board.

SN| Lack of series number| 1.  Check whether the firmware version is

correct.

2.  Reset the serial number.

Soft re-set

Many errors can be fixed by performing a soft re-set. This is done by pressing the power button for approximately 10 seconds. This will lead the scooter to go back to factory settings. This applies to both CR and SN errors as well as other errors. If none of the above error solutions has worked, a soft re-set should be performed before calling customer service.

Other solutions and tips and tricks
At www.wilfa.com/eway, you will find tips and tricks to solve potential errors as well as videos showing many basic repairs and maintenance solutions.

This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling free of charge.

Wilfa AS
Nydalsveien 24, 0484 Oslo, Norway Tel : +47 67 06 33 00
Web: www.wilfa.com
E-mail : support@wilfa.com 

References

• Wilfa - Norwegian quality since 1948 – Wilfa AS
• Wilfa – Norsk kvalitet siden 1948
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