EGLO 20523401 Seacliff Ceiling Fan Instruction Manual

Distributed by:
Reduction Revolution Pty Ltd
www.reductionrevolution.com.au/ceiling- fans

Installation Manual
Use & Care Guide
Warranty Information

SEACLIFF Ceiling Fan
SEACLIFF ceiling fans
44“: 20523401, 20523402, 20523405, 20523406 52”: 20523501, 20523502, 20523505, 20523506
SEACLIFF ceiling fans & Tri-colour LED Light
48“: 20523601, 20523602, 20523605, 20523606 56”: 20523701, 20523702, 20523705, 20523706

Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local council for more information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being.
EGLO Lighting has a policy of continual product improvement and development, dimensions, hardware and designs may change to reflect this policy. EGLO reserves the right to discontinue or change product specifications & designs at any time without notice and without incurring obligations. The images including all features and specifications in this manual are for illustrative purposes only. Product details, images & line drawings may vary depending on specific product models.

Thank you for purchasing your new EGLO ceiling fan.
To ensure a safe and successful installation, please make sure to read this manual, ensure it is on hand for your installer to refer to, and keep in a safe place for future reference.

FOR YOUR SAFETY:

1. Please r ead this manual carefully before attempting the assembly or installation of your new ceiling fan.
2. ALL electrical work should only be carried out by a suitably qualified and licensed electrical contractor. This ceiling fan MUST be installed ONLY by a suitably qualified and licensed electrical contractor.
3. This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
4. Do NOT allow children to play with this appliance, and supervise children around electrical devices at all times.
5. Before commencing any electrical work, ensure the power is disconnected and/or the mains switched off at the circuit box and ensure all pole isolation of the power supply.
6. The fixing point for your ceiling fan must be of sound construction, undamaged, and capable of supporting a load of 35Kg, or 4 times the weight of the fan plus the method of attachment, whichever is greater. Verifying the stability of the mounting structure is the sole responsibility of the consumer and qualified installer.
7. Care needs to be taken to ensure the installation location does not allow the fan blades to come into contact with any object or surface. There must be a minimum of 30cm clearance between the blade tip (end) and the nearest wall or object. Reduced clearances to walls or ceilings can also reduce the amount of air your fan can move.
8. The installation should also allow for clearance of 2.1m between the floor and the bottom of the blades. The installation should allow for a minimum of 3.0m between ceiling fans.
9. The fan and the hanging bracket must be earthed.
10. The fan must be connected to a mains supply only. Fans connected to alternate power systems such as Solar, Wind, Battery etc will not be covered under the terms of this warranty.
11. Use ONLY the EGLO controller supplied with your fan, or a suitable EGLO controller designed specifically for your fan. Use of non-standard, non-EGLO or solid-state dimmer type controllers can cause inferior performance, and permanently induce a humming noise in your fan motor which cannot be repaired, and which will not be covered under warranty.
12. Do NOT change the direction of your fan whilst it is spinning. ONLY change the direction of the fan as instructed to in this manual.
13. Do NOT insert any object into the fan blades whilst in operation, as this can cause damage to the fan and personal injury.
14. Do NOT use ceiling fans and gas appliances in the same room at the same time.
15. All EGLO products are warranted to be free from defects in workmanship and materials provided the products are used with a voltage supply within the range the product is designed to operate.
16. This fan is designed for use indoors only, though can be installed in suitable undercover and protected outdoor areas.
17. EGLO lighting will not be liable for any advice given to the consumer from any of our suppliers or third parties, related or otherwise.
18. Proper performance relies on the right fan being correctly installed in the optimum location. Fans that do not perform as expected and which are not faulty cannot be replaced or exchanged under warranty.
19. The important safeguards and instructions in this manual are not designed to cover every possible condition or circumstance. It is understood that common sense, caution and care are factors that cannot be built into the product, those using and maintaining this product must supply these factors.

BEFORE INSTALLATION:

• Carefully unpack your fan on a soft surface to avoid damage to the fan finish.
• Do not lay the motor housing on its side, as the decorative housings may become bent or damaged. Your polyfoam packaging has been designed to ‘hold’ the fan and make assembly even easier.
• Check that all parts are present before commencing assembly. Refer to Parts List.
• If any parts are missing, carefully check the packaging, polyfoam and plastic bags for the missing parts, and if they cannot be located, contact EGLO for assistance before commencing assembly or installation.

PARTS LIST:

Assembly Kit

20523401, 20523402,
20523405, 20523406| 220-240V, 50Hz| 16W| –| 5.2Kg
20523601, 20523602,
20523605, 20523606| 220-240V, 50Hz| 16W| 15W| 5.4Kg
20523501, 20523502,
20523505, 20523506| 220-240V, 50Hz| 28W| –| 5.4Kg
20523701, 20523702,
20523705, 20523706| 220-240V, 50Hz| 28W| 15W| 5.6Kg

TOOLS REQUIRED:

• Phillips head screwdriver
• Pair of pliers
• Ladder
• Wiring supply cable as required by AS/NZS 3000 wiring rules.
  Note: The use of electric drivers can overtighten the screws and damaged threads, DO NOT use power tools for tightening screws.

SELECTING A LOCATION:

1. The ceiling fan must be installed in a location so that the blades are a minimum 300mm spacing from the tip of the blade, to the nearest objects or walls.
2. The ceiling fan must be installed in a location so that the blades are a minimum 2.1m above the floor.
3. The fixing point for your ceiling fan must be of sound construction, undamaged, and capable of supporting a load of 35Kg, or 4 times the weight of the fan plus the method of attachment, whichever is greater. If the location does not have a solid mounting point, you will need to install timber support between two ceiling joists. Refer to Fig. 2
4. Many EGLO fans are designed for indoor use, though they can also be installed in appropriately covered outdoor locations where the fan is fully undercover with a minimum of 2 walls. This fan is not waterproof. When installed in outdoor areas, the ceiling fan must be installed in a location protected from water, wind, dust, and salt. Exposure to these elements will void the warranty. In some more tropical areas of Australia, it is suggested you increase the distance from the fan to the edge of the roof.

INSTALLING THE MOUNTING BRACKET:

1. Install the mounting bracket to the ceiling joist or timber support with the long installation screws provided. Pass the screws through the slotted holes in the mounting bracket and secure to the ceiling. Refer Fig. 3
2. Ensure that at least 30mm of the screw is threaded into the ceiling joist or timber support.
   Note: The fixing screws included are designed for use with timber ceiling joists, for all other materials, the appropriate fixing screws will need to be purchased.

ASSEMBLING AND INSTALLING THE FAN:

IMPORTANT: Check that the power is disconnected and/or the mains switched off at the circuit box to ensure all pole isolation of the power supply.

1. Carefully lift the fan assembly up to the hook of the mounting bracket. Wire the ceiling in accordance to; “Wiring Connections” on page 7. Refer Fig. 4
2. Install the safety wire to the ceiling, the safety wire must be adjusted as short as possible and secure until snug. Refer Fig. 4
3. +Install the fan assembly to the mounting bracket by aligning the holes in the fan assembly with the holes in the mounting bracket, and fixing with 4 screws and washers. Refer Fig. 5
4. Wire in accordance to Wiring Connections on page 7.
5. Carefully lift the housing up to the mounting bracket and secure it with 4 sets of screws and washers. Refer Fig. 6
6. Working one blade at a time, place the blade under the blade attaching ring beneath the housing. Insert the two blade screws and washers, tighten both blade screws loosely, and when all blades are installed tighten all screws firmly. Refer Fig. 7
7. For non-light models; Attach the bottom cover (down cover) by aligning up against the axis of the motor and turning Clockwise to fasten. Refer Fig. 8
8. For models with LED light; Remove the 3 screws on the fitter plate below the blades. Connect the plug from the fan to the plug connector on the LED boards. Refer Fig. 11 Align the slotted holes on the light plate with the fitter plate, and attach them with the 3 screws removed earlier. Refer to Fig. 9 Install the light shade by aligning with the light plate, and gently press the shade onto a plate. Refer Fig. 10

Note: The use of electric drivers can overtighten the screws and damaged threads, DO NOT use power tools for tightening screws.
WIRING CONNECTIONS (NO-LIGHT MODELS):

WARNING:
FOR YOUR SAFETY ALL ELECTRICAL CONNECTIONS MUST ONLY BE UNDERTAKEN BY A QUALIFIED AND LICENSED ELECTRICIAN.

Note: For safe use of this fan, all-pole disconnection MUST be incorporated into the fixed wiring in accordance with the wiring rules.
As outlined in clause 7.12.2 of AS/NZS 60335-1 for meeting the minimum electrical safety of this standard. A single-pole switch also must be placed in the same room as the fan as per local wiring regulations AS3000.
Note: If there are two or more DC ceiling fans installed in one location/room, an isolation switch is required for EACH ceiling fan. This is required when pairing the remote transmitter and receiver together.

CODE LEARNING MODE:

The remote control has been pre-paired with the fan for your convenience, however, should you ever need to replace the remote control or re-paired / re- synced if multiple fans are located within an area, follow these simple steps:

SINGLE FAN INSTALLATION:

1. Connect wiring and switch the power supply ON, the receiver will make a beep sound.

2. Within 30 seconds, press and hold the FAN OFF button for 10 seconds or until a beep sound is heard meaning pairing/syncing has been successful.
   Note: This must be done prior to fixing the canopy in place.

3. Operate and test. Note: Blades must be attached or the fan will not continue to operate.

4. Complete assembly of the canopy.

MULTIPLE FAN INSTALLATION:

Important: The pairing/syncing of each fan and remote MUST be done with all other fans disconnected from the power supply.

1. Fan #1 – Connect wiring and switch the power supply ON, the receiver will make a beep sound.
2. Within 30 seconds, press and hold the FAN OFF button for 10 seconds or until a beep sound is heard meaning pairing/syncing has been successful. Note: This must be done prior to fixing the canopy in place.
3. Operate and test. Note: Blades must be attached or the fan will not continue to operate.
4. DO NOT a complete assembly of fan #1. Disconnect fan #1 from the power supply, or unplug the receiver to disconnect from the terminal block.
5. Repeat steps 1-3 for each subsequent fan.
6. Only once all fans have been paired/synced and successfully tested on separate remote control transmitters, can all fans then be reconnected to power, and assembly of canopy completed.

Note: If the remote does not pair/sync, disconnect power from a fan and leave disconnected for 60 seconds, before reconnecting and starting steps 1-3 again. Disconnection from the power supply must be for a minimum of 60 seconds. If the transmitter and receiver are not working or working properly, check:

1. The battery is in the correct position and making good contact, and replace batteries if necessary.
2. Is there any other radio frequency or remote-controlled devices nearby, that devices using the same frequency can interfere with each device?
3. Low voltage in the batteries can affect the operation and signal reception. The LED indicator light will flash when the battery is low, replace the battery immediately.
   Note: If not using the fan and remote for extended periods, remove the battery from the transmitter.

OPERATING YOUR REMOTE CONTROL (NON-LIGHT MODELS):

1. LED indicator light
2. Turn the fan OFF
3. Fan speeds (1=Low & Night Mode, 5=Hight)
4. Timer control for the fan (30min=Fan stops after 30Minutes, 8H=Fan stops after 8 Hours)
5. Battery for transmitter
6. The direction of the fan (Forward/Reverse) 1 FAN LIGHT 2 OFF ON/OFF 7 1 5 24 3 3 1H 2H

Night mode – Press “1 (low speed)” and hold for 3 seconds to operate. Forward / Reverse – Press “F/R ” to operate. Press while the fan running and hold for 3-5 seconds or untilor a beep is heard. The fan will slowly stop, then reverse at the same speed) 4 F/R 6 4H 8H 5

OPERATING YOUR REMOTE CONTROL (LIGHT MODELS):

1. Turns fan OFF

2. Colour Temperature:

3.  Fan Speed & ON:
   Speed 1 (Low) and Night Mode* ‚
   2 – Speed 2
   3 – Speed 3
   4 – Speed 4
   5 – Speed 5 (High)

4. Increase Brightness (+)/ Decrease Brightness (-)

5. Timer:
   2H – The fan turns off after 2 Hours
   8H – Fan turns off after 8 Hours

6. Turns light ON & OFF

7. Forward / Reverse

8. Natural Breeze

REVERSE FUNCTION:

Your ceiling fan can operate either in fan mode or reverse fan mode.
To switch your ceiling fan between summer and winter mode, while the fan is operating, press the F/R button and hold for 3-5 seconds or until a beep is heard. The fan will slowly stop, then reverse at the same speed.

SUMMER (Forward)
For a cooling effect during summer, your fan should run in a counter-clockwise di- rection, forcing the room air down and outwards creating a wind chill effect that makes you feel cooler.

WINTER (Reverse)
During the winter, your fan should run in a clockwise direction at a low speed. This will gently draw the warmer air down from the ceiling, balancing the temperature of the room,  and allowing you to lower your heating thermostat.

NIGHT MODE:

Your EGLO ceiling fan is fitted with ‘Night Mode’, an extra slow speed. By pressing and holding speed button 1 for at least 3 seconds, your fan will slow to approximately 1 revolution per second, providing gentle air circulation, ideal for overnight use.

NATURAL BREEZE:

Your EGLOceiling fan is equipped with a Natural Breeze function, which is a fluctuating pattern of speeds to emulate a natural breeze.

CLEANING AND MAINTENANCE:

All EGLO ceiling fans need to be maintained regularly to ensure performance is maintained.
Your fan’s natural movement can cause screws to loosen. Every 6 months, check that ALL screws are securely tightened with a screwdriver.
All EGLO ventilation products should be cleaned regularly to insure against corrosion from salt, dust and moisture, both externally and internally (where allowed and possible).
For cleaning, a soft brush or lint-free cloth should be used to prevent scratching the finish. Surface smudges or an accumulation of dirt and dust can easily be removed by using a mild detergent and only a slightly dampened cloth.
Note: Do NOT use abrasive cleaning agents as they may damage the finish.

TROUBLESHOOTING

WARNING:
THE CEILING FAN MUST BE SWITCHED OFF AND ISOLATED BEFORE COMMENCING ANY TROUBLESHOOTING

WOBBLE / BALANCE:
Please note that all ceiling fans are not the same, even fans of the same model, some may move more or less than others. Movement of a few centimeters is quite acceptable and does not suggest the fan will fall if installed correctly.
All ceiling fan blades are weighed and grouped by weight. It is impossible to eliminate wobble altogether and it should not be considered a fault. Ceiling fans tend to move during operation because they are not rigidly mounted.
To reduce the fan wobble:

• Check that all screws which fix the fan assembly with the mounting bracket are all tightly secured.
• Wobble may result from inconsistent blade level. Check this by measuring from the tip of the blade to the ceiling, and repeat on every blade.

If the measurements are different:

1. Check that the blade screws are not overly tightened, or loose, causing the tip of the blade to be unlevelled.
2. Out-of-shaped blades can unbalance the fan and cause wobble. Check by removing all blades and stacking on a flat level surface, and ensure all blades are a uniform shape.
3. Interchanging blades from the same model can redistribute the weight and result in a smoother operation.

WARNING: If unusual oscillating movement is observed, stop using the ceiling fans immediately, and contact the customer care hotline.
NOISE:
When it is quiet, especially at night, you may hear occasional small noises. Slight power fluctuations and frequency signals superimposed in the electricity for off-peak hot water control may cause a change in fan motor noise. THIS IS NORMAL.
Please allow a 24-hour “settling-in” period, as most noises associated with a new fan disappear during this initial period. Please note that this is not a product fault and as such is not covered under warranty. All electric motors make noise to some extent!

CHECKLIST:
(*) May require the assistance of a qualified and licensed electrical contractor.

OFF.
Check fuses and circuit breaker ()
Loose main connections to the fan.| Turn power OFF.
Check connections at the terminal block. ()
The isolation switches are not in the correct position.| Turn power OFF.
Check that the isolation switch is in the correct position.
The fan or Light kit is not connected correctly.| Turn power OFF.
Recheck that all plug connections are connected correctly. ()
Fan Wobbles.| Fan blades are not horizontal to the ceiling.| Refer to the ‘WOBBLE / BALANCING’ section of this manual.
Blade screws are loose.| Check that all screws are securely tightened. Do NOT overtighten.
The blades are out of shape.| Stack blades on a flat level surface, to ensure all blades are a
uniform shape. Contact your retailer for replacement blades.
Noisy| Housing touching ceiling.| Lower the housing so that it does not contact the ceiling.
Loose blade screws.| Check that all screws are securely tightened. Do NOT overtighten.
The mounting bracket was not installed correctly.| Turn power OFF.
Check and if necessary re-install the mounting bracket if not installed correctly. ()
Incorrect controller.| Turn power OFF.
Change the controller to the supplied controller (*)
Fan needs to settle in.| Allow 6-8 hours of operating time to allow fan to ‘settle in’.

WARRANTY CLAIMS ON INSTALLED PRODUCTS:

EGLO Lighting (EGLO) will not be liable for charges incurred by the consumer for rectification, deinstallation or reinstallation unless approved by EGLO management in writing.
All claims are to be submitted in writing to head office with a copy of the original purchaser’s receipt, a copy of the certificate of compliance, and a completed Warranty Claims Form. Incomplete submissions will not be considered.

AUSTRALIAN CONSUMER LAW:

The benefits given to you the consumer in this warranty document are in addition to your other rights and remedies under a law in relation to the products to which this warranty document relates.
“YOUR CONSUMER RIGHTS”: “Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of  acceptable quality and the failure does not amount to a major failure.”
Subject to “Your Consumer Rights“ outlined above, but otherwise to the maximum extent permitted by law, EGLO will not be liable for any consequential or indirect loss or damage suffered or incurred by you in relation to an EGLO product, including but not limited to loss of use, loss or damage for business interruption, or profits.

LIMITED REPAIR / REPLACEMENT WARRANTY:

EGLO offers the original purchaser a repair or replacement of the EGLO product in cases where the product fails due to defective materials or workmanship when installed and operated under normal domestic/residential conditions for 6 years from the date of original purchase. Please refer to the warranty period listed on each product to determine the warranty period which EGLO grants to the original purchaser of the EGLO product. The warranty period begins from the date of purchase. Also, please refer to WHAT IS NOT COVERED. You must provide proof of purchase (such as the original dated purchase receipt/invoice) from an authorized EGLO reseller to make a warranty claim.
You must also provide a certificate of compliance for the installation as required by law from the installing electrician for any item requiring installation by licensed electricians. Warranty claims submitted without this documentation WILL NOT BE ACCEPTED. This warranty will not apply if the ceiling fan is installed by anyone other than a qualified and licensed electrical contractor.
Light Globes (if supplied) are done so as a complimentary (free) item only, and not covered by warranty.
EGLO remote control receivers are often fitted into the fan mounting bracket for convenience, but are not an integral part of the fan (separately connected accessory), and are not covered by the warranty provisions of the fan itself. EGLO remote controls are covered by a 12-month replacement-only warranty, where the original ceiling fan and remote were installed by a qualified and licensed electrical contractor.
Resetting/Changing of DIP switches in connected remote controls is not covered by warranty and a service call fee WILL apply.
Batteries (if supplied), are done so as a complimentary (free) item only and are not covered by warranty.

REPAIRS / REPLACEMENTS
EGLO products presented for repair may be replaced by refurbished goods of the same type rather than being repaired at the discretion of EGLO. Refurbished parts may be used to repair the goods to proper order.
BALANCE OF WARRANTY
To the maximum extent permitted by law, any product replaced, repaired or refurbished by EGLO is covered only by the balance of the warranty period remaining from the date of original purchase of the original EGLO product.

IN-HOME WARRANTY:

In addition to the limited warranty terms set out under section (2) above, the in-home warranty applies for the first 3 years from the date of original purchase to all ceiling fans which are hard-wired to the electricity supply at residential premises and are required to be installed by a licensed electrician.
Where a consumer asserts that a product installed in-home is faulty, and an EGLO service agent attends the property, A SERVICE CALL FEE WILL BE CHARGED TO THE CONSUMER IF:

1. The product is deemed to be a non-EGLO product.
2. There is nothing wrong with the EGLO product or to the extent that the failure is not a failure of the product to perform in accordance with its published features and specifications as reasonably determined by EGLO.
3. The fault is deemed to be within a connected remote control, and not the EGLO ceiling fan.
4. The original installation of the EGLO product was not carried out by a qualified and licensed electrician.
5. The installation is not performed in accordance with the relevant EGLO product installation instructions and all relevant local legislation, regulation and by-laws.
6. The defects have been caused by incorrect installation, application, operation, abuse or misuse by the consumer of the EGLO product.

In cases of in-home repair/replacements in areas outside the coverage of EGLO service agents, EGLO will reimburse customers a standard fee of $82.50 (Inc. GST) for using their own electrician. To the maximum extent permitted by law, in cases where the installed product is outside the coverage of EGLO service agents, EGLO reserves the right to request a different electrician attend to the service call if there is a reasonable expectation that the fault may be the result of something other than the EGLO product.

BEFORE CALLING YOUR ELECTRICIAN, contact EGLO to make a service request with the EGLO warranty department and obtain an Approval Reference Number (ARN). Reimbursements will not be made for call-out fees or other costs without prior approval in writing of the EGLO warranty department.
The cost of repairs and/or service call where the fault is due to the installation and not due to faulty materials or manufacturing workmanship will be payable by the consumer at the time of the repair.
In the circumstances where an emergency has arisen out of normal business hours and the EGLO warranty department cannot be contacted to dispatch a service agent to the premises, EGLO will reimburse customers their reasonable costs (as determined by EGLO) for using their own electrician.
Failure in part of the consumer to pay for the service call in case of any of the above, will result in the balance of the warranty being void until all outstanding amounts including taxes and costs have been recovered in full.

WARRANTY TRANSFER:

If the ownership changes on the dwelling/premises where the EGLO product is installed, the balance of the warranty period passes to the new owner provided the original proof of purchase (such as the original dated purchase receipt) from an authorized EGLO retailer is retained by the new owner. In addition, a certificate of compliance for the installation as required by law from the installing electrician is required for products requiring installation by licensed electricians.
Failure to transfer of these documents will result in the balance of the warranty being void.

WHAT IS NOT COVERED:

Subject to “Your Consumer Rights“, but otherwise to the maximum extent permitted by law, the EGLO warranties provided in this document will not cover the following:

1. EGLO products that are not purchased from an authorized reseller in Australia and installed in Australia.

2. Where installation was not carried out by a qualified and licensed electrical contractor or where a valid Electrical Safety Certificate cannot be presented.

3. EGLO products are not installed in accordance with the product’s installation instructions or specifications.

4. EGLO products are not operated in accordance with the instructions for use, or specifications.

5. EGLO products that have been modified in any manner, painted or used with non-standard blades, controllers (Including capacitors), or mountings.

6. Changes to the ceiling fan motor or blades and or painted finishes due to climatic conditions (moisture, salt, dust etc) or after 6 months from the date of original purchase.

7. Defect, damage, or failure to an EGLO product resulting from misuse, accident, neglect, abuse, tampering, modifications or unauthorized repairs of any kind by any person.

8. Damages are not caused by a fault in the EGLO product materials or workmanship.

9. Defect, damage or failure to an EGLO product resulting from any acts of God, including damages from lightning, power grid fluctuations, or power surges.

10. Replacement of light sources (globes, LED boards, etc) unless specified.

11. Replacement of batteries supplied with certain products.

12. Power supply “noise”, intermittent “humming”, or other influences from mains power delivery infrastructure. Signals sent through the power grid by the electricity provider for the control of off-peak hot water, street lights and other devices may cause an intermittent humming noise in your EGLO product. Filters for blocking &  reducing such signals are available in Australia at the customer‘s expense. These noises do not indicate the EGLO product is faulty.

13. Damage caused by alternative power systems (for example solar inverters, etc.).

14. Water damage of any kind caused by inappropriate placement of ceiling fans, not IP rated for that location.

15. The cost of renting, obtaining, and using special access equipment (i.e. scaffoldings, scissor lifts, etc.) for accessing products installed at a height of greater than 3.0 meters.

16. Traveling costs incurred by EGLO personnel or service agents traveling greater than 25 Km from an EGLO service agent base. The
    purchaser must meet these traveling costs.

17. Transportation and in-transit insurance costs, if the product or parts thereof have to be returned for repair or replacement to the
    retailer or the authorized service agent.

18. Non-structural corrosion damage of non-316 stainless steel components such as surface rust or minor rust.

19. Except in the case of pre-packed integrated light models, light fittings attached to the fan are not covered by this warranty. Where the fan is pre-packed complete with a light, the light fitting will be covered by LIMITED REPAIR / REPLACEMENT WARRANTY.

20. Faults are deemed caused by a lack of regular maintenance, e.g. screws and nuts becoming loose.

COMMERCIAL USE:

EGLO products that are specifically designed for commercial use are designated as Commercial Use Products on the product packaging.
All other EGLO products are designed for domestic use only. This fan is not designed or warranted for commercial applications unless authorized in writing by an EGLO representative.

WARRANTY CONDITIONS:

• This warranty is for 240V 50Hz products originally purchased in, and installed in Australia ONLY.
• Installation must be performed by a qualified and licensed electrician. The warranty will not apply if the product is installed by other than a qualified and licensed electrician.
• Problems arising from the incorrect installation are not covered by a warranty
• The cost of repairs and/or service calls arising from incorrect installation, not due to faulty material or workmanship in accordance with the EGLO warranty, will be payable by the purchaser at the time of repair.
• This warranty is only valid for appliances used according to the manufacturer’s instructions.
• The manufacturer does not accept liability for any direct or consequential damage, loss or other expense arising from misuse or incorrect installation and operation of the appliance.
• Warranty will only be provided where proof of qualified electrical installation is provided. E.g. Electrical Safety Certificate.
• Warranty will not be provided if installation is without an all-pole disconnection incorporated in the fixed wiring in accordance with the wiring rules.
• The manufacturer will not accept in-home expenses unless authorization is granted prior to work commencing, and a CA number allocated by EGLO.
• Where a service call is undertaken and no fault is found with the ceiling fan, or where the fault is not covered under the terms of this warranty, a call-out fee may be charged.

HOW TO MAKE A WARRANTY CLAIM:

A. Limited repair/replacement warranty: Please return the faulty EGLO product together with a copy of the proof of purchase, and if required, a certificate of compliance for the installation of the product by the licensed electrician who installed the product, to the authorized EGLO retailer where the product was purchased. To the maximum extent permitted by law, the customer must bear the costs and expenses of claiming under this warranty, including but not limited to the cost incurred in freight, postage, handling, travel, dismantling or reinstalling the product.
B. In-home repair/replacement warranty: Where an in-home warranty applies, please phone the EGLO customer care hotline 1800 254 448 in Australia and do not phone or return the product to the retailer. Do not uninstall or return a hard-wired product to the retailer unless advised to do so by an EGLO customer service representative. This warranty does not cover installation faults, house wiring faults, loose blades or fittings or damage of any kind. Claims regarding corrosion damage are subject to case-by-case appraisal.
IN THE CASE OF MISSING ACCESSORIES OR PARTS, PLEASE CONTACT EGLO CUSTOMER SERVICE BEFORE COMMENCING INSTALLATION OF THE  PRODUCT. IF YOUR PRODUCT IS DEFECTIVE OR EXCESSIVELY NOISY, PLEASE FIRST REFER TO THE TROUBLESHOOTING SECTION OF THIS  MANUAL AND PERFORM ALL CHECKS, AND THEN CONTACT EGLO CUSTOMER SERVICE BEFORE THE ELECTRICIAN LEAVES THE RESIDENCE WHERE THE INSTALLATION IS TAKING PLACE.

To help us assist you with your claim, please complete the enclosed warranty form in full.

WARRANTY CLAIM FORM
APPROVAL NO:

PURCHASE DETAILS

Store Name:|
Date of Purchase:| | Receipt:| YES NO
Contact Person:| | Store Ph.:|
| | |
CUSTOMER DETAILS

Name:|
Address:|
City, Suburb:| | State:|
Postcode:| | Ph-Home:|
Ph-Mobile:| | Ph-Work:|
Email:|
INSTALLER DETAILS

Name:|
License No.:| | Install Date:|
Cert of Elect Safety:| YES NO| PH – Mobile:|
Email:|
PRODUCT DETAILS

EGLO Model No.:| 2052340120523400| 20523405| 20523406| 20523501
2052350220523510| 20523506| 20523601| 20523602
2052360520523610| 20523701| 20523702| 20523705
20523706| | | |
Fault Details:|
Remote Control:| YES NO| Model No.:|
EGLO USE ONLY

Date:| | Electrician:|
Quote No.:| | Cost to Rectify:|
Approved By:| | Signed:|

Please email this form, together with a copy of your purchase receipt, and the installers invoice to
EGLO LIGHTING: warranty@eglolighting.com.au, or call 1800 254 448 for assistance.Distributed by:
Reduction Revolution Pty Ltd
www.reductionrevolution.com.au/ceiling- fans

References

• Best DC Ceiling Fans in White, Black & Timber by EGLO

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