eufy Baby Monitor Firmware User Manual

eufy Baby Monitor Firmware User Manual

【For Mac】

STEP 1 Download the latest firmware
Please follow the link below to find the latest available firmware version: https://www.eufylife.com/support/5505/spaceview-baby- monitor

STEP 2 Unzip the folder
Unzip the folder and you’ll find two files named Camera.bin and Monitor.bin.

STEP 3 Upgrade the monitor

1.  Connect the monitor to your computer via the data cable (If you don’t have a data transfer cable, please contact eufy customer support). There will be a hard drive named “SN93701PU” displayed on your desktop.
2. Copy (do not open) the downloaded file named Monitor.bin and transfer it to the “SN93701PU” hard drive. The transfer process takes about 5-6 mins.
   Note: Please keep the monitor screen on during the entire connection process while the monitor pairs with your computer. If the monitor screen turns off, the connection will be broken.

STEP 4 Monitor Upgrade verification

You can check that your monitor has been upgraded to the latest version by going to “…” and then “Connect with Us” on the monitor menu. Make sure that the monitor’s version number is consistent with the version you downloaded.

STEP 5 Upgrade the camera

1. Connect the camera to your computer via your data cable. You will see a hard drive named “SN93700BU” on your desktop.
2. Open the “SN93700BU” hard drive and transfer the downloaded files named Camera.bin to the “SN93700BU” hard drive. The transmission process takes about 20-30s.
3. After the file transfer is completed, the camera will automatically restart. If the camera restarts, this indicates that Camera.bin file transfer was successful.

STEP 6 Camera Upgrade verification

You can check that your camera has been upgraded to the latest version by going to “…” and then “Connect with Us” on the monitor menu. Make sure that the monitor’s version number is consistent with the version you downloaded.

【For Windows】

STEP 1 Download the latest firmware
Please follow the link below to find the latest available firmware version:https://www.eufylife.com/support/5505/spaceview-baby-monitor

STEP 2 Unzip the folder

Unzip the folder and you’ll find two files named Camera.bin and Monitor.bin.

STEP 3 Upgrade the monitor

1. Connect the monitor to your computer via the data cable (If you don’t have a data transfer cable, please contact eufy customer support). There will be a hard drive named “SN93701PU” displayed on your desktop.

2. Copy (do not open) the downloaded file named Monitor.bin and transfer it to the “SN93701PU” hard drive. The transfer process takes about 5-6 mins.
   Note: Please keep the monitor screen on during the entire connection process while the monitor pairs with your computer. If the monitor screen turns off, the connection will be broken.

STEP 4 Monitor Upgrade verification
You can check that your monitor has been upgraded to the latest version by going to “…” and then “Connect with Us” on the monitor menu. Make sure that the monitor’s version number is consistent with the version you downloaded.

STEP 5 Upgrade the camera

1. Connect the camera to your computer via your data cable. You will see a hard drive named “SN93700BU” on your desktop.
2. Open the “SN93700BU” hard drive and transfer the downloaded files named Camera.bin to the “SN93700BU” hard drive. The transmission process takes about 20-30s.
3. After the file transfer is completed, the camera will automatically restart. If the camera restarts, this indicates that Camera.bin file transfer was successful.

STEP 6 Camera Upgrade verification
You can check that your camera has been upgraded to the latest version by going to “…” and then “Connect with Us” on the monitor menu. Make sure that the monitor’s version number is consistent with the version you downloaded.

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