trifo Lucy AI Home Robot Vacuum Cleaner Owner’s Manual
- June 5, 2024
- trifo
Table of Contents
trifo Lucy AI Home Robot Vacuum Cleaner
Installation Instruction
Welcome to the Trifo Family
We felt you could focus more on the things you love in your life, so we
developed Lucy, your Al Home Robot. She’s excited to join the family and take
care of your home for many years to come!
Lucy is a sophisticated cleaning robot, engineered with the latest technology
in-depth perception for obstacle avoidance and artificial intelligence for
room navigation and mapping. Her 1080P HD camera records live video for home
surveillance while her patented vacuum cleans with unmatched suction
performance. There are many features to learn about, and this Owner’s Guide
will provide you with easy instructions and troubleshooting to properly
operate, clean, and maintain this appliance. There is also a ‘Safety
Instructions & Warranty’ booklet that goes over important safety and product
information you should read before operating this appliance.
Lastly, your privacy is important to us. At Trifo, we’re committed to being
open and honest about how we use data. We’ll always ask for permission before
sharing personally identifiable information like your email address, and we
work hard to keep your data safe. To learn more about our Privacy Policy, go
to trifo.com/privacy-policy. Designed with • in California, The Trifo Team
PLEASE USE THE VISUAL GUIDE FOR REFERENCE REMOVE THE PROTECTIVE STRIP BEFORE OPERATING:
NOTE : Lucy comes with a partial charge. We recommend that you charge Lucy for 5 hours before first use. She will automatically return to the Charging Base when below 15% battery.
SYSTEM REQUIREMENTS
To set up and get the most use out of Lucy, you’ll need a compatible iOS or Android phone or tablet with the Trifo Home App and a free Trifo Account, a Wi-Fi 802.11 a/b/g/n (2.4GHz or 5GHz) network connection, and an unused indoor power outlet.
This document contains information that is subject to change without notice. Please visit trifo.com/user-manuals. v.08/2020
WHAT’S IN THE BOX
- A1 -Lucy Al Home Robot
- A2 – Charging Base and Power Adapter
- A3 – Owner’s Guide and Safety Instructions & Warranty
B -FIRST THINGS FIRST
The Trifo Home App will show you how to set up, install, and test everything. Make sure Lucy is turned on.
- B1 – Get the App, for Android or iOS.
- B2 – Create an account.
- B3 – Tap the”+” to add Lucy. Select “Lucy” to get started.
- B4 – Enter your Wi-Fi password.
- BS – Hold the QR code up to Lucy’s camera (8-15in or 20-40cm) to connect.
- B6 – Once the connection is complete, Lucy is ready to clean!
ALL ABOUT LUCY
CA-Top View
- CA1 – Upper Lid
- CA2 – Dustbin & Filters
- CA3 – Intelligent Depth Sensor
- CA4 – 1080P HD Camera
CB -Bottom View
- CB1 – Caster Wheel
- CB2 – Cliff Sensors (6)
- CB3 – Edge-Sweeping Brush
- CB4 – Multi-Surface Roller Brush
- CBS – Roller Brush Cover
- CB6 – Roller Brush Release Tabs
- CB7 – Drive Wheels (2)
- CBS – Optical Track Sensor
- CB9 – Charging Contacts
CC-Dustbin
- CC1 – Dustbin
- CC2 – Dustbin Door
- CC3 – HEPA Filter
- CC4 – Primary Filter
CD -Charging Base
- CD1 – Signal Indicator
- CD2 – Charging Contacts
- CD3 – Power Adapter
CE -Buttons & Indicators (Lid Open)
- CE1 – Dustbin Door Release Button
- CE2 – Dustbin Release Button
- CE3 – Wi-Fi Indicator
- CE4 – USB Charging Port
- CES – Reset Button
- CE6 – Power Button & Indicator
- CE7 – Recharge Button & Indicator
CF -Buttons & Indicators (Lid Closed)
- CF1 – Power Button & Indicator
- CF2 – Recharge Button & Indicator
Indicator Meaning
HOW TO OPERATE LUCY
DA – Positioning the Charging Base
WARNING: To prevent the risk of Lucy falling down stairs, place the Base
at least 6.5ft (2m) away from stairs.
Place the Base against the wall in an open, uncluttered area, leaving the
following distances around the Base:
- DA1 – At least 1.5ft (0.Sm) on each side of the Base.
- DA2 – At least 6ft (1.8m) in front of the Base.
- DA3 – Always keep the Base plugged in.
- DA4 – Always keep the Base near consistent Wi-Fi coverage.
DB – Charging
NOTE : Charge Lucy once every three months while not in use.
- DB1 – Activate the battery by placing Lucy’s charging contacts to those on the Charging Base.
- DB2 – To send Lucy back to her Base, short press the D Button.
DC – Vacuum Cleaning
NOTE : Remove excess clutter from floors before cleanings to improve Lucy’s efficiency.
While cleaning, Lucy will automatically explore your home. She will return to
the Charging Base at the end of a cleaning job and whenever she needs to
recharge.
DC1 – Long press the <!> Button to start her up or shut her down. Short press
the <!> Button to start or pause cleaning.
– To spot clean an area use Remote App Control.
DD – Video Streaming and Recording
NOTE : For your privacy, video and audio recording can only be saved on your mobile device.
Learn more in the Trifo Home App.
DD1 – Lucy’s Camera recording can only be viewed in the Trifo Home App.
Get alerts and notifications when specific movement in detected. DD2 – Video
recording range, Day: 68° horizontal, 42° vertical. Night: 60° horizontals 45°
vertical. Audio recording range is up to 10ft (3m).
DE – Remote App Control
WARNING : Lucy is not a toy. Improperly operating Lucy through Remote App Control can lead
to unwanted damage or injury.
DE1 – In the Trifo Home App, you will have access to Lucy’s primary functions,
including movement, suction power, and video recording.
Troubleshooting
Wi-Fi Issues or Offtine: Long press the D Button to reset connection. Reset:
Long press the Reset Button.
CARE AND MAINTENANCE
Perform the procedures here to keep Lucy in peak performance. Instructional videos are in the Trifo Home App and trifo.com/support.
EA – Emptying the Dustbin
- EA1 – Press the Release Button and lift the Dustbin out.
- EA2 – Press the Door Release Button to open the Door – empty debris. – Close Door before reinstalling.
EB – Cleaning the Dustbin
Lift out and empty the Dustbin.
- EB1 – Rinse the inside of the Dustbin with water.
- EB2 – Dry completely before reinstalling.
EC – Cleaning the Filters
- EC1 – Detach the Filters by pulling the left lip of the HEPA Filter.
- EC2 – Remove debris and wash both Filters.
- EC3 – Dry completely before reinstalling.
ED – Cleaning the Multi-Surface Roller Brush
NOTE : Using scissors to cut debris makes it easier to untangle.
- ED1 – Pinch both Release Tabs and lift up the Roller Brush Cover.
- ED2 – Remove the Brush and any hair or debris that has collected.
Reinstall by inserting the square peg. Once secure, reattach the Cover.
EE – Cleaning the Edge-Sweeping Brush
EE1 – Use a screwdriver to remove the screw holding the Brush in place. – Pull out the Brush to remove debris, then reinstall.
EF – Cleaning Caster Wheel and Drive Wheels
EF1 – Wet a clean soft cloth and wipe carefully.
EG – Cleaning Camera Lenses, Sensors, and Charging Contacts
WARNING : Do not spray any liquids onto the Lenses, Sensors, or Contacts.
EG1 – Wipe Lenses, Sensors, and Contacts using a clean, dry soft cloth.
NOTE : Visit: trifo.com/accessories for replacement parts.
Trifo Customer Care
Questions or comments? Please contact Trifo before contacting a retailer. Visit trifo.com for support tips, frequently asked questions, and information about accessories. You can also find this information in the Trifo Home App.
USA &Canada
If you need further assistance, call our Customer Care team at
866-908-7436 or write an email to
support@trifo.com that includes your name, contact information, and product
serial number.
Trifo USA Customer Care Hours
Everyday, 6AM – 9PM PDT.
Outside USA & Canada
Find local support at trifo.com/support.